Enterprise Management & Communicating KitchensA Complete Foodservice Solution

Paul HepperlaEmerson Retail Solutions

Chuck MaddoxManitowoc Foodservice

Agenda

Industry trends driving need The business case for connecting the kitchen Feasibility Important questions to consider Use case — A Manitowoc Perspective Q & A

Industry Trends Driving Need — The Food Factory

Healthy and Fresh Eating Trends Drive Menu Expansion

Increasing Kitchen DensityChallenges Productivity

• Change Frequency Increasing

• Compressed Implementation Time

• “Food Away From Home” Accounts for 48.7% of Food Sales

Competitiveness = Responsiveness

Smart, Energy-Efficient

Controls and Equipment Are

Interesting

• Tour Group Needs 50 Chicken Sandwiches

• Choice = Respond or Lose

• Ease and Repeatability Are Musts

• Low Overhead, Can’t Accommodate Heavy IT Systems

• Must Address Business Priorities

It’s no longer enough to just be focused on

back of the house

What Do Food Factories Need?

Productivity Requires:– Repetition

– Consistency

– Flow

– Uptime

Dictates Needs:– Quickly Deployable Equipment

– Monitor and Manage Equipment Usage and Health for Uptime

– Transmit New Cooking Programs While Minimizing Disruption

How Can We Systemize Kitchen Equipment Monitoring and Programming to Enable

the “Factory Floor”?

Building (HVAC, Lights, Water, Refrigeration)

Kitchen Only

Emerson’s Footprint Unlocks Restaurant Energy Monitoring Opportunity

Emerson Refrigeration ContentEmerson Enterprise Monitoring Lead by OEM Relationships

Our Approach

Connect Existing Kitchen Footprint to Single Site Gateway

Manitowoc Restaurant Relationships

Emerson Remote Monitoring Capability

+

+

With KitchenConnect™ in Place, Add Building Systems Monitoring

Mai

nten

ance

Cos

ts

• Les

s do

wnt

ime

• Pre

vent

ive

mai

nten

ance

• Ass

et m

anag

emen

t

Energy Costs

• How much

does it c

ost?

• When and how am I

using it?

Food Integrity

• HAACP

• Brand standards

Revenue Protection• Capacity decrease• Sales loss• Customer satisfaction

Revenue Increases

•Menu changes

•“fresh focus” means

more variation

Labor Costs

•E

ase of use

•E

ase of training

•M

inimize re-training

needs

KitchenConnect

Brand

Budget

EfficiencyRisk

Productivity

The Business Case

10%

10%

?% ?%

?%

?%

<Four-Year Payback on Energy and Maintenance Savings ($6,100 annually)

Feasibility — EnablingCommunicating Kitchens

ProAct® Enterprise

Services and Cloud Solutions Site Supervisor Translator

USE CASES

Reduce Maintenance Costs and Disruption

Reduction in maintenance and service call costs

Service Maintenance

Three P’s of Better Maintenance Management

Data-driven, “right sized” planned maintenance!

Reducing unplanned calls by up to 60%!

Schedule service when it’s most convenient for you and your operation

Planned

Three P’s of Better Maintenance Management

Expert installation and startups!Proven to reduce the occurrence of service calls in the first year

Proper training and easy access to operational information to reduce the occurrence of calls

Prevented

Three P’s of Better Maintenance Management

Remote monitoring and the analysis of data and metrics!

Enables identification of potential failures beforethey occur!

Avoiding disruption to the day to day operation and its ability to produce profitably

Predicted

INCREASE PROFITS

Enabling you to maximize the earnings potential of the food and beverages you serve!

Remote Menu Management

Food quality and consistency —monitored, assured!

HACCP and food safety!

Remote Menu Management

Remote Software Management

Improve equipment performance and ease of use with the latest software updates.

Update, Change and RenewRecipes Easily

instantly across your entire network of locations!

Reduce energy and consumable costs

Leverage Operational Use Data

LIFETIME PERFORMANCE

More than ⅓ of energy costs are used in the kitchen

KitchenConnect monitors both the facility and the kitchen equipment

Leverage Operational Use Data

Enabling chains to turn equipment use data into consumption plans optimized to the peaks and valleys of each individual location!

Even minor adjustments in use can have dramatic impact on profitability over time!

Leverage Operational Use Data

Manage sustainabilityand the carbon footprint!

For demonstrated environmental stewardship and the loyalty of consumers inclinedto choose responsible brands

Responsibility to the Environment

Traditional Way

• Cycle Time = Six Months• Average Cost = $40K per Change• Change Frequency = 2–3X Annually

KitchenConnect Way

KitchenConnect Enables Menu Broadcast

New Menu Item Conceived, Cooking

Program Defined

Cooking Program File Mailed to

Every Location

Local Staff Uploads Program to Kitchen

EquipmentSell New Items

No USB No Mail

New Menu Item Conceived, Cooking

Program Defined

Equipment Remotely Reprogrammed

(No Staff Required)Sell New Items

Menu Broadcast

Cooking Program Transmitted From

Emerson Monitoring Center

KitchenConnect: Moves Changes From Months to Minutes

Important Questions to Consider

Do your devices have data worth the effort? Can they communicate? Do you have someone to help take action on the

knowledge gained? Have you talked with your IT group? Wired or wireless? In-store real estate: Do you have room?

Thank You!

DISCLAIMERAlthough all statements and information contained herein are believed to be accurate and reliable, they are presented without guarantee or warranty of any kind, expressed or implied. Information provided herein does not relieve the user from the responsibility of carrying out its own tests and experiments, and the user assumes all risks and liability for use of the information and results obtained. Statements or suggestions concerning the use of materials and processes are made without representation or warranty that any such use is free of patent infringement and are not recommendations to infringe on any patents. The user should not assume that all toxicity data and safety measures are indicated herein or that other measures may not be required.

Questions?