Enterprise-IT-applelization
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Transcript of Enterprise-IT-applelization
Paul Peissner@PaulPeissner
lization
Redefining The Enterprise Market And Business Agility
Enterprise Organizations and the Changing User Landscape…
Standardization vs.
Consumerization vs.
Applelization
@PaulPeissner
Standardization
Consumerization
What is Applelization?
@PaulPeissner
When you have a hammer…
What is Applelization?
…everything starts to look like a nail!
@PaulPeissner
What is Applelization?
When we all got mobile Apples… we wanted everything like an App!
@PaulPeissner
Applelization
Apple used technology to reshape their brand, the tech industry & IT
Apple’s devices changed the way we live and work
Apple’s devices & Apps:- Made us productive- Apps gave us small &
focused software tools- Apps fit our preferences- Instantly available- Open experimentation- Easily thrown away
Raised our software, IT & data access expectations!
Everyday Enterprise Applelization• What Business Executives see and say to IT…
– Our competitors have and use technology better than us– I personally access better technology and data at home– My kids are exploring, learning and doing more than us– We need to do it better, faster and cheaper!
• What IT sees and says to Business Executives…– Are you kidding me, we are struggling just to keep up!– Our IT structure and legacy systems go back 3 generations– We can’t afford to fail and we can’t afford to modernize– There are way too many moving parts, hidden agendas, etc…@PaulPeissner
…and please make it as easy and seamless as my iPhone?
…whatever happened to the awe and mystery of our IT app deployments?
What’s Really Going On with Users?
• Users expect new functionality on personalized devices with custom Apps that are tailored to their needs and in a much shorter timeframe
• Businesses need to leverage new technologies, that IT can adopt-quickly and support-efficiently; so the business can adapt-rapidly to market changes & competitive threats
@PaulPeissner
• IT’s Structure & Decision-making(Legacy) Hierarchical, Top-heavy, Specialized, Slow=careful(Today) Flat, Community, Collaborative, Slow=failure
• IT’s Projects & Applications(Legacy) Multi-year, M’s code lines, K’s features, 100’s Dev
(Today) Few weeks, 10’s code lines, 5 features, 2 pizzas
• IT’s Infrastructure & Practices(Legacy) Big vendor brands, 3 legacy generations, ITIL/Waterfall(Today) Hybrid Clouds, Avoiding technical debt, Lean/Agile
• IT’s Processes & Goals (Legacy) Standardize to limit variables…to improve IT Services(Today) Standardize on what works best…to improve business
What’s Going On with (Old & New) IT?
Sorry, IT doesn’t
allow that…
Waterfall
• Go big or small / fast or slow?
• More flexible innovation or more tightening controls?
• Incident: Learning opportunity or finger-pointing failure?
Different interpretations of…• Standardization
• Centralization
• Automation @PaulPeissner
The 2 IT/Tech Worlds - Destined to Collide
And We Are Never Going Back There Again
• There are more options and benefits in building modern successes
• Cross-discipline and open collaboration with smaller projects will always improve things
• Faster change is the new norm and the new standard!
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• User-driven = Shadow IT
• IT-driven = Business Risks
• Market-driven = Burn-out
What Are The Implications in this Widening Gap?
Throwing
• Business-driven = No Ops
• Security-driven = No Business
• Executive-driven = No buy-in
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How Do We Transform Enterprise IT/Tech teams?
• Organizations: retain, retrain and adapt– Invest in the people you have– Agile training?
• Systems: reward, recognize & enable – Encourage beneficial changes and learning– Adopt DevOps?
• Leaders: 2 very different IT generations– Climbing the corporate ladder or The adaptive Player-Coach?– Leverage the wisdom of cross-discipline and open collaboration– Only hire/work-for next generation leadership or organizations?
@PaulPeissner
How Do We Transform Our Organizations?The Apple model - Apple’s products are not the cheapest
- They provide a ‘high value’ experience that people pay for
- They put feature combos together first, it was a huge challenge - But that's what was needed…and is needed in your organization
There are 3 key things you need to get your organization doing: 1. Thinking smarter (support idea generation, innovation, exploration, etc.)
2. Acting faster on important information
3. Flexing/adapting processes & the business@PaulPeissner
How Do We (in Enterprise) Rediscover The Art Of…
• Collaboratively working and inventing together
• Exploring, experimenting and adapting new innovations
• Rapidly delivering software to customers and markets
• Listening and adjusting to feedback and failures
…Making and Manging Great
Software!
@PaulPeissner
Where Do We Start?
• Exploring and experimenting
• Failing faster and learning quickly
• Cross-disciple & open collaboration
• Empathy – Understand the other’s needs‒ Walk in their shoes…it changes everything!
• Designing for business agility & success
• Building in Continuous Improvement
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Questions?Let’s talk…on my iPhone of course
Helping enterprise organizations rediscover their inner start-up...
…the art of making and managing great software, and enabling business agility!
Paul Peissner, Agile and DevOps Enthusiast
Paul (at) Peissner (dot) Com - @PaulPeissner - www.About.Me/PaulPeissner
@PaulPeissner