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Enterprise Intranet 2.0 - Driving Engagement & Productivity in the Digital Workplace
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Transcript of Enterprise Intranet 2.0 - Driving Engagement & Productivity in the Digital Workplace
CIGNEX Datamatics Confidential www.cignex.com
Enterprise Intranet 2.0 Driving Engagement in Digital Workplace
12th Aug 2015
Presenters:
CIGNEX Datamatics Confidential www.cignex.com 2
CIGNEX Datamatics: Established in 2000, India, US & UK
8 #1
14
Open Source
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Source Services
Company
Open Source
Implementations
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Offices
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Business Engagement
Platforms 13+ 5
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5000+
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500+
Portals, Content &
Collaboration Portals
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Management
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Enterprise & NLP Search
BPM/Workflow
E-Commerce B2B
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Big Data
Analytics Data Integration
Information Delivery
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Open Source Consulting
Application Modernization
OpeRA™ - Open Source Readiness Assessment
Managed Application & Platform Services
Business Engagement Platforms
Digital Employee Engagement Platform – DEEP™
Reputation Management Platform – RMP™
Franchise Management Platform – FMP™
Big Data Platform – Panoramyx™
IoT Platform – Vitalstatistyx™
Concept 5k – The PoC Lab
CIGNEX Datamatics Confidential www.cignex.com 3
Today s Topics
Indian Workplace:
Going Digital
Collaborate or Perish:
The Refresh
Intranet 2.0:
Intranet of People
The Open Source
Enterprise Intranet: Liferay
Case Studies
CIGNEX Datamatics Confidential www.cignex.com 5
India is set to be Youngest Country by 2020
India has the world s highest number of to 24-year-olds, with 356 million.
By 2020, average age of Indian would be 29 years vs. 37 of China, 48 of Japan.
Source: State of World Population Report - 2014
CIGNEX Datamatics Confidential www.cignex.com 6
Evolution of the Enterprise
Driving goal:
Maximizing flexibility
while minimizing fixed
costs
Employee Values:
Flexibility, autonomy,
and global challenges
with short term
assignments
Employee Values:
Job security and long
term service in return
of commitment and
flexibility
Driving goal:
Profitability, growth
and market leadership
Employee Values:
Ethical values and work
life balance in return of
an employee-centric
organization
Driving goal:
Positive social and
environmental impact
Source: PWC – Indian Workplace in 2022 – Are Organizations Ready for the Future
Disrupters Leaders Social
CIGNEX Datamatics Confidential www.cignex.com 7
And So Would the Employees
Today s youth work very differently to anything we ve seen before. They are natural collaborators, communicators,
innovators. We just need to give them the
tools they need, and get out of their way
- Vineet Nayar, (ex CEO HCL Technologies
Philanthropist and Founder of Sampark) in his
book - Employees First, Customers
Second
Social Context
People
Is there a balance?
CIGNEX Datamatics Confidential www.cignex.com 9
Users Corporates
The Engagement Gap
Show me what I want to see
Make me want to get to the site
I need to have my own connects
Keep it simple
Keep it intuitive
Need to show more than just what you want
You should get to the site, no matter what
The entire organization is connected
There s a lot that we need to show
You need to know where to look
CIGNEX Datamatics Confidential www.cignex.com 10
It is about the Balance
Work Life
My Meetings My Documents
My Presentations My Emails
My Customers My Yearly Plan
My Photos My Contacts
My Music My Location
My Circles My Books
CIGNEX Datamatics Confidential www.cignex.com
Explosive Engagement Enablers
Telephone
Mobile Phone
iPhone Text
Message Facebook Twitter
Instagram Skype FaceTime WhatsApp
????
So Easy A Caveman Can Use It
Make it Run Like The Wind
Fatal Attraction
12
CIGNEX Datamatics Confidential www.cignex.com 13
Digital Engagement
Connected Apps, Auto Engage, Connected People
A mashup: WhatsGramFaceChatFlipTimeBoard
Necessity
Current State
Looking Good
Tomorrow
Hooked
Reloaded
CIGNEX Datamatics Confidential www.cignex.com 14
Creating the Digital Experience
Internal & External Content
Context based
Personalization
Socializing the
workplace Intuitive
Self Learning Universal Inbox Engagement
Footprint
Hooked
CIGNEX Datamatics Confidential www.cignex.com 16
About Liferay
1 Million
Deployments
100,000+
Community Members
14+ Offices
Worldwide
150+ Partners in
Ecosystem
Leader in Gartner s
Magic Quadrant
Available in 40+
Languages
500+ Employees
Liferay is the leading
provider of open
source enterprise
portal and social
collaboration software
solutions.
CIGNEX Datamatics Confidential www.cignex.com 17
Collaboration (Supplier, Customer,
Partner)
Sentiment & Trend Analysis
Intranet Extranet (Company, Brand, Product Management)
Idea & Knowledge Management
Ecommerce Portal
Websites (Public, Mobile Enabled)
Custom Portal (Insurance, HR Benefits,
Financial etc.)
Liferay Portals: Gartner Magic Quadrant Leader
CIGNEX Datamatics Confidential www.cignex.com 18
Why Enterprises Prefer Liferay
Enterprise Ready Lightweight &
Agile
Complete Platform
Built with Open
Source
Compatible with
your IT
Powerful Integration
CIGNEX Datamatics Confidential www.cignex.com 19
Liferay Features
Simplified
UI
OpenSocial
Integration
Mobile Device
Rules
Multi-language
Support
Solr Search
Engine
Role Based
Content &
Social
Equity
Wall &
Activities
Blog, Chat and
Message
Boards
Audience
Targeting Activity
Tracking
More Here: http://www.liferay.com/products/liferay-portal/features/portal
CIGNEX Datamatics Confidential www.cignex.com 20
Liferay - The Open Source Platform for Enterprise Intranet 2.0
Build modern intranets
Accessible
Productive Integrated
Hierarchical
Workflows
Social
Integratable
Mobile • Intranets/extranets
• Liferay Social Office
• Sync
• AlloyUI
• Enterprise Connectivity Apps
• Marketplace
• Localization
• Information Architecture
Audience
Targeting
CIGNEX Datamatics Confidential www.cignex.com
CASE STUDIES
Enterprise Intranet 2.0 across Verticals
21
CIGNEX Datamatics Confidential www.cignex.com
Intranet – Digitally Engaging Everyone
22
Centralized, collaborative intranet portal connecting employees
and business partners
Social
Context
Offering Context through
Departments, Applications,
Initiatives Social Wall
Executive
Announcements,
Messages
CIGNEX Datamatics Confidential www.cignex.com
Social Wall – Socially Connecting Employees
23
• Status Updates
• Event Invites
• Link Sharing/Social Bookmarking
Accessible for all
users
The Message box integrates
Microblogging (Twitter-like)
feature to post under 140
characters
Nature of messages shared on The Wall
WYSIWYG Editor (Rich
UI Editor
Consumerization of IT along the lines of Facebook and Google+ improving
engagement, satisfaction, and retention rates
Social
People
CIGNEX Datamatics Confidential www.cignex.com
Gamification- Enabling Engagement and Collaboration
24
Influence peers and turn social activity into productive collaboration
Social
Context
People
Polls
CIGNEX Datamatics Confidential www.cignex.com
Idea Management Portal – Driving Performance through Collaboration
25
Quick, easy, and intuitive access to tools for performance improvement
Context
People
Ideas by
departments and
alphabetical order
Ideas listed with
user ratings
CIGNEX Datamatics Confidential www.cignex.com 26
Digitally Engaging Employees with 360° Collaboration
Collaborative platform with rich experience offering single touchpoint for
internal communication
Social
Context
People
Before After
CIGNEX Datamatics Confidential www.cignex.com
27
Key Takeaways
Intranet should be about Intranet for People
Intranet Success Mantra
Choose Social Choose People Choose Context
Choose a technology that is flexible, innovative, agile, offers freedom and
quality to build the solution
CIGNEX Datamatics Confidential www.cignex.com
Thank you
www.cignex.com
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