Entering The Corporate World With Confidence

Ken Woo25th October 2015

Our Topics ……..

• Understanding the Corporate Culture• (Memahami/Mengenali Budaya Korporat

• Handling Interview With Confidence• Menghadapi Temuduga dengan Keyakinan

• Preparing For Interview• (Persiapan Menghadapi Temuduga

Agenda 25 October 2015Time Topics

9.30am to 9.40am IntroductionIce Breaking, Objectives

9.40am to 10.30am Understanding the Corporate Culture

10.30am to 10.45am Break

10.30am to 1.00pm Handling Interview with Confidence

1.00pm to 2.00pm Lunch Break and Prayers

2.00pm to 3.30pm Preparing for Interview

3.30pm to 3.45pm Break

3.45pm to 4.30pm Role Play

Our Topics ……..

• Understanding the Corporate Culture• (Memahami/Mengenali Budaya Korporat

• Handling Interview With Confidence• Menghadapi Temuduga dengan Keyakinan

• Preparing For Interview• Persiapan Menghadapi Temuduga

Entering the Corporate World

Your very first step into the unknown

Lots of questions

Insecure

Timid

Give your best

You have no choice

Entering the Corporate World

Culture Corporate Culture

Any differences?

Corporate Culture

Culture Corporate Culture

Norms, practices,habits, styles…in society, family, groupsfriends, etc

Closely linked to the Core Values of the organization

What do they expect from you?

Understand the values, expectations and the meaning

Behave in a way to make the values alive

Be a role model to your juniors, peers and your customers

Build Your STRONG tree from the start

Strong Roots

Uphold the tree

Withstand the storm

Permanent

Gets stronger over time

BelowValues

AbovePersonality

You Need To……Remember Build your technical

expertise in the shortest possible time.

Resourceful, seek help & guidance . Take

criticism and feedback positively

Enhance your self constantly. Change is

the only constant.Hunger for knowledge

Look out for opportunities and grab them as they come

along.

IQ gets you into the job, EQ makes you

stay on the job.

Our Topics ……..

• Understanding the Corporate Culture• (Memahami/Mengenali Budaya Korporat

• Handling Interview With Confidence• Menghadapi Temuduga dengan Keyakinan

• Preparing For Interview• Persiapan Menghadapi Temuduga

Understanding the Hiring Process

• The need for a specific type of candidate to fit the requirements of the job.

• HR will proceed with the staff request for approval.

• Job advertisement.

• Shortlist by HR and the Unit Head.

• First interview, Shortlisting, Second interview.

• Reference checks, CTOS, CCRIS checks.

• Job Offers

Types of Assessments

IQ, EQ Tests

Assessment Centers

Interviews

• Profiling

• Writing (English)

• Mathematics

• Activity Based

• Discussion

• Presentation

• Panel (HR,HOD)

• Senior Team

Do thorough research about the company

Activity 1 – Writing A Good Resume

Your task

Work in groups of 3-4 per team

Discuss and re configure your resume using the samples.

Time allocated – 20mins

Handouts

Our Topics ……..

• Understanding the Corporate Culture• (Memahami/Mengenali Budaya Korporat

• Handling Interview With Confidence• Menghadapi Temuduga dengan Keyakinan

• Preparing For Interview• Persiapan Menghadapi Temuduga

Common Interview Questions

• Ice Breakers

• About the company

• Your strength/achievements

• Your weakness/area of improvements

• Why should we hire you

• Where do you see yourself in the next few years

• Resolving situations

Types of Questions

• Test your ability to talk

• Test your alertness

• Test your knowledge

• Test your confidence

• Test your listening skills

Determine a Candidate

KnowledgeEducation, Intelligence, Understanding, Know-How

Motivation Aspiration, Interest, Desire

Experiences, Know-What Skill

AttitudeThoughts and feelings about something or someone.Behaviors & Ethical Values

Job-People Match

•Knowledge

•Skill

•Attitude

•Motivation

•Knowledge

•Skill

•Attitude

•Motivation

% Match ?

JOB Requirements CANDIDATE

Capitalizing on the individual’s natural potential

Types of Questions

Ask to describe “an experience”, “a time when”, “ a situation in which,” or “an example when.”

Behavioral

•“Tell me about a specific situation in which you used that approach.”

•“How did you handle that difficult client?”

Ask what they “think”, “would do” or “usually do”.Theoretical

•“What do you feel about handling challenging customers?”

•“What do you think are the success factors for this job?”

Leading them to answer what you want to hear.Leading

•“Won’t you say that being a team leader can be very fulfilling?”

•“When you found out that he broke the rules did you report him to your manager?

DescriptionQuestions Type Example of Questions

SARA Questioning Structure

The background or context in which candidate took action.

Situation“Give me an example of a difficult decision you have made?”

What the candidate said or did specifically in respond to the situation.

Action“What steps did you take to go about it?”

The effect of candidate’s action- success and failures.

Result “What was the outcome?”

Other instances where candidate demonstrated the action or skill.

Application“Can you tell me how you have applied this in other situations?”

DescriptionStructure Example of Questions

Activity 2 – Interview In Action

Your task

Work in groups of 3 per team

Discuss and rehearse the common categories of interview questions.

Time allocated – 20mins

Thank You