Ent300 - Marketing Plan
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Transcript of Ent300 - Marketing Plan
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ENT/ETR300 FUNDAMENTALS OF ENTREPRENEURSHIP
MARKETING PLAN
MARKETING PLAN
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MARKETING PLAN
Introduction
A well prepared marketing plan helpsentrepreneurs to:
evaluate market acceptance
develop strategies to market products orservices of the business
identify required resources to execute themarketing strategy
estimate marketing financial requirement
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MARKETING PLAN
Steps in Preparing a Marketing Plan1. Setting Marketing Objectives
2. Determining product or service
3. Identifying target market4. Analyzing market trend and size
5. Assessing competition
6. Forecasting sales
7. Developing marketing strategy
8. Planning for marketing personnel
9. Preparing marketing budget
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MARKETING PLAN
1. Setting Marketing Objectives:New business: Introduce new products/services Estimate market acceptance and sales
Existing business Introduce new products/services Inform market of product improvement Enter new market Increase sales of existing products
Increase market share Market penetration Regain market for existing product
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MARKETING PLAN
2. Determining product or service Needs & wants of customers
Marketability of a product or service
Guide in describing product or servicesState clearly the value and benefits of product or service tocustomers. Capitalize on the uniqueness or strengths of
the product or services such as on its formulation,ingredients used, safety, ease of use, life span, flexibility,assortment, location, operation hours, personalization,extended warranty etc.
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3. Identifying target market Who is the consumer of the product or
service?
What is their common needs or wants thatwould be satisfied by the product or
service?
What is their common characteristics?
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MARKETING PLAN
Target Market Alternatives Segmented Marketing- target several or a particular market segments
- design separate offers for each segmentNiche Marketing:Targeting a large share of one or a few segments orniches
Micromarketing:Tailoring products to suit the tastes of specific
individuals and locations
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MARKETING PLAN
Target Market Alternatives
Mass-Marketing
- ignoring market segment differences- go after the whole market with one offer
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MARKETING PLAN
Common Bases For Segmentation Demographic Segmentation
Psychographic Segmentation
Behavioral Segmentation
Occasions
Benefits Sought
User Status
Usage Rate
Loyalty Status
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MARKETING PLAN
4. Analyzing Market Trendand Market Size
What is the trend in the market?
What is market potential?
Size of the market - what is the RM value?
Customer profiles of relevant marketsegments.
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Market Size:- Total potential purchase of target market
- Should be translated into monetary value
- Growing, remain the same or shrinking
Market Share:- a comparative measure to assess
performance against the competition
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MARKETING PLAN
5. Assessing CompetitionIdentify Competitors Assess their market positions and
strategies i.e.; product quality, pricing,distribution and promotion
Strengths and weaknesses
Duration in market
Customers
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MARKETING PLAN
6. Forecasting Sales Past performance
Break-even to set the minimum Secured projects
On-going contracts
Anticipated or intended growth
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7. Developing Marketing Strategy
To enable business to plan for its limited
resources in order to achieve statedmarketing objectives
The key idea is to deliver customer
satisfaction yet provide business with acompetitive advantage
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MARKETING PLAN
Marketing Strategy Product Strategy
Pricing Strategy
Place or Distribution Strategy
Promotion Strategy
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Product Strategy Include product and service strategy
Product is a physical item that can be seen, owned,used or consumed
Ideas and creations of the minds can also beregarded as product
Service is intangible and cannot be seen or owned,but is useful, can be experienced and able to satisfycustomer needs and wants
Product strategy refers to a product, service or acombination of both
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MARKETING PLAN
Product attributes
Quality
Design Trade name
Brand name
Packaging Labeling
Warranty
After sales service
Product Strategy
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MARKETING PLAN
Marketing Strategies for Services Service quality
consistency
Service package Combination of services at competitive price
Service differentiation
Offering that is unique and can bedifferentiated from the competitors
After sales services Follow-up
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MARKETING PLAN
Pricing Strategy
Price is the value exchanged betweenthe seller and the buyer in order for thebuyer to possess, use or experience theproduct or service offered
Most often, price is in the form ofmonetary value paid by the buyer toobtain the product or service
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Common Pricing Methods:
Based on Cost
Fixed Cost + Variable Cost + Desired Margin
Based on Perceived Value Based on Competition
Pricing Strategy
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Pricing Tactics
Price lining
Discounting Purchase with purchase
Psychological pricing
Captive pricing Product bundle pricing
Segmentation pricing
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Factors to ConsiderWhen Setting Price
Marketing objectives
Demand and supply
Competitors pricing
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MARKETING PLAN
Place or Distribution Strategy
Place strategy refers to the decision made onthe location of the business
Choice of location is crucial for most brick andmortar businesses
Channel of distribution is a network developedto ensure product or services reach targetconsumers
Distribution strategy for consumer product andindustrial product may vary
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MARKETING PLAN
Distribution Strategy
Manufacturer/Producer
Wholesaler
Retailer Retailer
Wholesaler
Consumer
E-Intermediaries
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Factors to Consider WhenDetermining Distribution Strategy
Type of product
Target market
Market coverage
Transportation ease Product standardization
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Promotion Strategy
Promotion is any coordinated effort takento supplement the product, price and placestrategies in order to achieve marketingobjectives.
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MARKETING PLAN
Advertising
Sales promotion Personal Selling
Publicity
Promotion Strategy
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Channel of adverting: Printed Newspaper Magazines Yellow pages Brochures
Business cards
Electronic and Digital Television Radio Internet
Sort messaging system
AdvertisingPaid, non personal sales effort through a medium to influence a large numberof consumers.
Outdoor Billboards Banners Transportation
Promotion Strategy
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MARKETING PLAN
Sales promotion Promotional activities or incentives carried out or offered within a set time
frame to influence purchase Common sales promotion strategies:
Rebates Coupons Purchase-with-purchase Samples Premiums
Contest Rebates Point-of-purchase promotion Sweepstakes Free delivery Extended warranty
Promotion Strategy
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Personal Selling Personal sales presentation conducted by a trained
sales person to influence potential customers. It is mostoften used for products that require demonstration orexplanation
Publicity Efforts taken to develop and maintain good relationshipwith the public to ensure good favorable public image ofthe business.
Promotion Strategy
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8. Planning For Marketing Personnel Determine number of supporting
personnel needed to undertake the
marketing tasks in-house or outsource? Examples:
Marketing manager or executives
Sales personnel Promotion personnel
Distribution personnel
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9. Preparing Marketing Budget
Marketing budget refers to expenses incurred in
planning for the marketing aspect of the proposedbusiness or project. It consists of 3 components.
1. Investment on fixed assets2. Allocation for working capital for marketing
activities3. Other marketing expenses
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MARKETING PLAN
Marketing Budget Table
Items FixedAsset
(RM)
WorkingCapital
(RM)
OtherExpenses
(RM)
Fixed Asset
Signboard
Working Capital
Salary/EPF/SOCSO
- Marketing Manager
- Sales Consultant- Promotion
Lain-Lain
Grand Opening
4,000
3,000
1,500500
5,000
Total (RM) 4 000 5 000 5 000