Strengths…Another Lens

Leadership Team Meeting

February 28, 2008

Puyallup School District

Magnify our Strengths

Q12 – An Exercise For You

1. Know what is expected?

2. Have materials & equipment needed?

3. Do what I do best every day?

4. Recognition in last 7 days?

5. Supervisor/someone who cares?

6. Someone encourages my development?

Q12 – continued

7. At work my opinions count?

8. Mission/purpose--my work is important?

9. Coworkers committed to quality?

10. Best friend at work?

11. Progress in last 6 months?

12. Opportunities to learn & grow?

Engaged

“Loyal, productive,

emotionally attached,

likely to stay at least one year,

fewer accidents, less likely to steal.”

Not Engaged

“Productive (maybe),

But emotionally absent.”

Actively Disengaged

“Physically present

but psychologically absent,

unhappy, insist on sharing this unhappiness with colleagues

…and often recruiting others.”

Q12 Findings

After 1 year on the job…

70% of U.S. employees at 1 yearare not engaged at work

30% Engaged 54% Not Engaged 16% Actively Disengaged

Q12 Findings

The longer employees stay withan organization, the less engagedthey become.

Engaged 38 27 22 20

Not engaged 50 55 56 57

Disengaged 12 18 22 23

<6 mo 6m-3y 3-10y 10+y

Engagement Hierarchy

Basic Needs

Management Support

Teamwork

Growth

Q2: materialsQ1: expectations . What I get?

How can we grow?

How I belong?

What I give?

Q10: friendQ9: coworkers committed..

Q8: mission…..Q7: opinion counts……

Q6: developmentQ5: cares about me..

Q4: recognition. . . .Q3: opportunity. . . .…

to do best. . . .…

Q12: learn & growQ11: progress .

Source: The Gallup Organization, Summit on Principal Leadership

Engagement Hierarchy

Q 1-2

Q 3-6

Q 7-10

Q 11-12

What I get?

How can we grow?

How I belong?

What I give?

EmployeeRetentionCustomer

SatisfactionLoyaltySafety

Profitability

Source: The Gallup Organization, Summit on Principal Leadership

Findings

Business units in the top quartile are:

78% more likely to have higher overall performance (composite of customer, profitability, productivity, retention).

What Does This Mean For Us?

What do my own Q12 answers reveal?

What action does this mean for me? Prediction about response from my

staff? On which Q12 question should I

focus?

Upcoming Discussions

March Q3: At work do I have the opportunity to

do what I do best every day?

Q5: Does my supervisor or someone at work seem to care about me as a person?