U s e r ' s G u i d e

G u i d e

Encore ™ H eadset

u s e r’s g u id e

With the Encore ™ headset, you will experience a level

of comfort that will make your job easier than ever

before. Light in weight, the Encore headset also

features a patented tone control, which allows you to

select a preferred setting for unsurpassed sound

quality.

To help you make the most of the Encore headset‘s

versatile features, please read the important

information contained in this manual. It explains the

components and functions of both the Voice Tube and

Noise-Cancelling models and ways to optimize their

performance.

to hands- f ree c o m m u n i c a t i o n sf rom Plantronics

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Plantronics.

Com o fone de ouvido Encore, ™ você conhecerá um nível

de conforto que tornará o seu trabalho mais fácil do

que nunca. Leve, o fone de ouvido Encore apresenta

ainda um controle de tonalidade patenteado, que lhe

permite selecionar o melhor ajuste e obter uma

qualidade de

som inigualável.

Para ajudá-lo a aproveitar ao máximo a versatilidade

dos fones de ouvido Encore, leia as informações

importantes contidas neste manual. Elas explicam os

componentes e as funções dos modelos Voice Tube e

Noise-Cancelling, e as maneiras de aperfeiçoar seu

p o r t u g u ê s

1 Adjustable Headband

2 T-Bar

3 Receiver

4 Ear Cushion

5 Voice Tube

6 Quick Disconnect ™

Connector

7 Clothing Clip

1 1 Boom

1 2 Click-stop Turret

1 3 Noise-CancellingMicrophone

8 Headset Cable

9 Tone Control Tabs

1 0 Boom Grip

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EncoreTM

N CEncoreT M

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5

6

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9

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To adjust the headband, length-en or shorten the band until itfits comfortably. The clickstopfeature keeps the headbandsecurely adjusted.

Position the headset receivers sothat the foam cushions sit com-fortably over the center of your

On models with only one receiv-er, position the stabilizer T-barabove your ear.

A D J U S T I N G T H EH E A D B A N D A N D

R E C E I V E R ( S )

To increase your Encoreheadset‘s comfort, optionalheadband pads are available.Place the pad on the headband as shown.

Optional Headband Pad

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ADJUSTING THEMOUTH PIECE

Tragion-Corner of Mouth

S13.75

M14.50

L15.29

Linear

S 4.25

M 4.57

L 4.93

Surface

S 4.50

M 4.89

L 5.30

TVH

S

M L

Noise-Cancelling Models

Standard Models

e n g l i s h

Hold the receiver securelyagainst your ear with one hand.

With your other hand, adjust theclickstop turret and the voicetube so that the tip sits two fin-ger-widths from the corner ofyour mouth. (To prevent breathnoise, avoid putting the voicetube in front of your mouth.)

Carefully shape boom with bothhands as shown. Do not bend ortwist the boom within 1/2" ofthe microphone.

Position the clickstop turret andboom so that the microphone istwo finger-widths from the cor-ner of your mouth.

Make sure that the front of themicrophone faces your mouth. If necessary, carefully rotate the microphone into the proper posi-tion. Avoid repeated twisting ofthe boom.

To temporarily move the Noise-Cancelling microphone boomaway from your mouth, rotatethe boom grip. To return theboom to its original position, reverse the

A D J U S T I N G T H E M O U T H P I E C E

2"50.8 mm

BackFront

Tragion-Apex

S .70

M .82

L .93

Slot Angle

S 70°

M 82°

L 93°

Slot Width

S .17

M .22

L .27

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ADJUSTING THET O N E C O N T R O L

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Adjust the tone by moving thetabs on the receiver as shown.To equalize sound, move thetabs to the same setting on eachreceiver.

To emphasize lower, or basstones, move the receiver tabs tothe position marked “ ” .

To emphasize higher, or trebletones, move the receiver tabs tothe position marked “ ” .

A D J U S T I N G T H E T O N EC O N T R O L

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POLARIS™

M O D E L SADDITIONAL F E A T U R E S

and

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Head Breadth

S6.15

M6.53

L6.95

Bitragion WidthS

6.15M

6.53L

6.95

rusionAnge

S 17°

M 24.5°

L 33°

e n g l i s h

The Polaris headset model is fit-ted with a standard modularconnector.

To use the Polaris headsetmodel, simply insert the modularconnector into the headset

The clothing clip keeps the head-set properly seated and freefrom the cord‘s weight. Attachthe clothing clip at acomfortable level.

Some models are equipped witha Quick Disconnect connector.This feature allows you to place a callon hold and move away from thephone without removing theheadset. When you separate theQuick Disconnect, you place anongoing conversation on hold.

Before using your headset, jointhe Quick Disconnect to themating connector of a plug prong, mod-ular or Polaris adapter cable.

To put your call on hold, graspthe Quick Disconnect as shownand pull straight apart.

To resume your conversation,reconnect the two halves.

P O L A R I S™ H E A D S E TM O D E L S /

Polaris ™ Headset Models

Clothing Clip

Quick Disconnect ™ Connector

MAINTENANCE HINTS FORO P T I M U M P E R F O R M A N C ET R O U B L E S H O O T I N GGUIDE

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• Replace voice tubes every 6 months

• Replace ear cushions every 6months

• Clean cable with a moist cloth once a month

P R O B L E M

Callers cannothear me

For Voice Tube models, determine if the voice tube is clogged orpositioned improperly.

For Noise-Cancelling models, makesure the microphone is facing yourmouth and positioned properly.

If you have a modular adapter, verifythat the transmit volume control isset properly.

Verify that the Quick Disconnect fea-ture is connected.

Make sure receivers are positionedproperly.

Make sure the plug prong or modularadapter is installed correctly.

Turn up the volume control on plugprong or modular adapter.

Adjust the headband by lengtheningor shortening the band.

Use optional headband pad.

Adjust the tone control to the “ ”position.

Adjust the tone control to the “ ”position.

I cannot hear callers

Headband isuncomfortable

Headset soundstoo “tinny”

Headset soundstoo “muddy”

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Maintenance Hints for Optimum Performance

Trouble Shooting Guide

M A I N T E N A N C E H I N T S F O R O P T I M U M P E R F O R M A N C E /T R O U B L E S H O O T I N G G U I D E

W A R R A N T Y A N D S E R V I C E

The following warranty and service information applies only to the U.S. and Canada.

For information on policy in other countries, please contact your local distributor.

To obtain warranty repairs, please prepay shipment and return the unit to the

appropriate facility listed below:

IN THE UNITED STATES IN CANADA

Plantronics Customer Services Plantronics Customer

Services

345 Encinal Street 55 Montpellier Boulevard

Santa Cruz, CA 95060 Ville St. Laurent, Quebec

800 544-466 0 H4N 2G3

FAX: (408) 426 - 7555 Tel. (514) 748 -6027

Please use the original container, or pack the unit(s) in a sturdy carton with suffi-

cient packing material to prevent damage. Include the following information:

1. A proof-of-purchase indicating model number and date of

purchase.

2. Bill-to address

3. Ship-to address

4. Number and description of units shipped

5. Name and telephone number of person to call, should contact be

necessary

6. Reason for return and description of the problem

Damage occurring during shipment is deemed the responsibility of the carrier, and

claims

should be made directly with such carrier.

How to obtain customer services and information about service programs:

To obtain out-of-warranty repairs, please contact Plantronics Customer Services.

Phone: 800 533 -4014 or

FAX: (800 ) 272 -3297

W A R R A N T Y A N D S E R V I C E

F C C R E G I S T R A T I O N I N F O R M A T I O N

This equipment complies with Part 68 of the FCC rules. On the bottom of the

modular adapter is a label than contains, among other information, the FCC

registration number and ringer equivalence number (REN) for this equipment. If

requested, this information must be provided to the telephone company.

The telephone company may make changes in its facilities, equipment, operation or

procedures that could affect the operation of the equipment. If this happens, the

telephone company should provide you advance notice in order for you to make the

necessary modifications to maintain uninterrupted services.

If you experience problems with your headset, please refer to the warranty section

for information on warranty and repair service. If the problem is causing harm to the

telephone network, the telephone company may request that you remove the

equipment until the problem is resolved. In extreme cases, the telephone company

may be forced to disconnect your service before notifying you of the problem.

F C C R E G I S T R A T I O N I N F O R M A T I O N