Enabling more sustainable societies

How can Vodafone contribute?

Christele.Delbe@vodafone.com

Introduction: The global sustainability challenges What are the challenges faced by multinationals today? Sustainability matters at board level

Scoping the opportunity around carbon Learning from the Global e-Sustainability Initiative Carbon Connections Our Machine-to-Machine ambition Example of delivery

Enabling social innovations Economic empowerment and mobile access What is our ambition in this space? Delivering beyond mobiles

Conclusion: Towards sustainability partnerships?How do our customers perceive us? The rules of the game are changing

Agenda

The global sustainability agenda and the business response

The global sustainability challenge

Climate change

Water stress

Biodiversity & habitat loss

Poverty

Health

Education

Urbanisation

Sustainability requires a dramatic shift to alternative lifestyles - embracing technology-driven “hyper-efficiency”

The global corporate response

18 percent of our revenue comes from eco-premium products. Our aim is to increase this figure to 22 percent in 2009 and 30 percent by 2015.

Vision: Double the size of our business while reducing our overall environmental impact across our entire value chain

Our consumer focused sustainability services range from energy management to managing the carbon impact of how we drive and what we buy.

Target:

Provide 10 million carbon reducing M2M connections

by 2013

Scoping the opportunity

Enabling The Low Carbon Economy7

12th June 2009

Scoping the carbon reducing potential of the ICT industry

Enabling The Low Carbon Economy8

12th June 2009

Scoping the carbon reducing potential for mobile

Mobile applications could enable carbon reduction of over 110Mt CO2e with potential customer energy savings of c. €43 billion within the European Union 25 in 2020

Scoping the potential for mobile

Total:112 Mt CO2e

Total:€43,238m

Total:1 billion

SMART Manufacturing

Dematerialisation

SMART Cities

SMART Grid

SMART Logistics

Cost Savings (€ million)

Connections (million)Carbon Savings (Mt CO2e)

Our ambition

To be admired as a diverse and ethical company, operating responsibly and providing services that enable a more sustainable society for our customers

1. Ensure we and our suppliers have an ethical supply chain

2. Deliver accessible products and services

• Reduce our CO2 emissions by 50% by 2020

• Be recognised as having the most customer-relevant sustainability initiatives in our industry

• Establish joint CO2 reduction strategies with key suppliers

• Build e-waste management capacity in key emerging markets

• Deliver innovative products and services recognised as contributing to theMillennium Development Goals

• Provide 10 million carbon-reducing M2M connections

Leading communications

company for responsible, ethical& honest behaviour

Leading communications

company for creating sustainable

societies

Leading communications

company for eco-efficiency – doing

more for customers with less

Mission

Goals

Objectives

Delivering sustainability enablers to our customers

Multi-million pound contract will see Vodafone provide nearly 1 million GPRS connections in UK household smart meters

Fleet management company Isotrak is using M2M solutions over the Vodafone network to enable smart logistics, cut fuel costs and CO2 emissions

Enabling social innovations

Mobile access and economic empowerment

Our ambition

To be admired as a diverse and ethical company, operating responsibly and providing services that enable a more sustainable society for our customers

1. Ensure we and our suppliers have an ethical supply chain

2. Deliver accessible products and services

• Reduce our CO2 emissions by 50% by 2020

• Be recognised as having the most customer-relevant sustainability initiatives in our industry

• Establish joint CO2 reduction strategies with key suppliers

• Build e-waste management capacity in key emerging markets

• Deliver innovative products and services recognised as contributing to theMillennium Development Goals

• Provide 10 million carbon-reducing M2M connections

Leading communications

company for responsible, ethical& honest behaviour

Leading communications

company for creating sustainable

societies

Leading communications

company for eco-efficiency – doing

more for customers with less

Mission

Goals

Objectives

Vodafone and the United Nations Millennium Development goals

http://www.vodafone.com/start/responsibility/mdg_resource.html

Delivering sustainable innovations beyond mobile

Enabling access to water

Enabling access to healthcare

Towards corporate sustainability partnerships

What do our enterprise customers think?

Verdantix – Green Quadrant Sustainable Telecoms, 2010

The rules of the game are changing

RFPs and contractual agreements

Sustainability motivated service expectations

From mobility to sustainability briefs

Seeing is believing

Sustainability: the new proxy for innovation

Partnerships, partnerships, partnerships!

Engaging enterprise customer around thought leadership

Looking ahead

Mobile technology offers many benefits but I think the most

important contribution that the industry I work in can provide is

the power to allow people to communicate. Never has a

global conversation been more important

Vittorio Colao

CEO Vodafone Group

Thank you