EMS LIVE! CONFERENCE

October 16-18, 2017

What’s New in the EMS Mobile App

Ankita Verma

EMS Software | Product Management

• EMS Mobile App

• Use Cases

• Demonstration

• Deployment Considerations

• Roadmap

• Q&A

Agenda

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Why Mobile App?

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As a meeting host…

• I want to quickly book a space “on the go” and invite few

attendees.

• I want to check in before going to grab a coffee.

• I want to view where my workspace/study space is located

• I want to change meeting time/room and attendees

As an executive…

• I want to improve workplace productivity by offering my

employees/students easy access to spaces

The EMS Platform - Workplace

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The EMS Platform - Workplace

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The EMS Platform – Higher Ed

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The EMS Platform – Higher Ed

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EMS Mobile App Focus

• Everyday users “on the go”

• Simple reservations in

unmanaged spaces

• Space without services and

approvals

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The EMS Mobile App is:

• Android

• iOS

Key features:

• Create/edit simple booking: attendees, room, UDFs and billing info

• Add Skype meetings to the bookings

• Actions on bookings: Edit, Cancel, Check in, End

• Scan room QR code: book / check in a room/workspace in one click

• View Bookings: Calendar view of all my EMS bookings

EMS Mobile App

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1. I’m in my hotel room, and I need a workspace.

2. I need directions, and I need to check in.

3. I need to book this workspace right now.

Use Cases : Self-Serve Workspaces/Study Spaces

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1. I want to quickly book a space “on the go.”

2. I want to book a space and add a skype meeting

for remote attendees.

3. I want to book this meeting room now.

4. I want to quickly modify my meeting.

5. I need to check-in to my meeting.

6. I got a request to attend another critical meeting

and I need to cancel my scheduled meeting.

Use Cases: Self-Serve Conference Rooms

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Home Screen- My Bookings

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List View Calendar View Search

• Create Booking

• Building

• Room

• Time

• Attendees

• UDFs & Billing

How to Create Reservation

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• View Details

• Edit

• Check-In

• End Now/Cancel

• View map

Booking Actions

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DEMONSTRATION

CONSIDERATIONS

• Major Components

• System Requirements

• Configuration

• Authentication

• Deployment

Mobile App: Considerations

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Mobile App: Major Components

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Platform Version

Android 4.4

Android 5.0

Android 6.0

Android 7.X

iOS 9.X

iOS 10.X

iOS 11.X

Mobile App: System Requirements

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Operating System IIS

Windows Server 2008 R2 7/7.5

Windows Server 2012 8

Windows Server 2012 R2 8.5

Windows Server 2016 10

.NET Framework Installed 4.6.1

HTTPPlatformHandler IIS Module Version 1.2

Application pool 4.0

System Requirements: EMS Platform Services

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• Methods

• Web user credentials

• Windows authentication

• LDAP

• Single Sign On

• SAML 2.0

• Open ID Connect

• Advanced Features

• Two-Factor Authentication

• Persistent Login

Configuration Considerations: Authentication

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Configuration : Parameters

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Configuration : Authentication

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Considerations: Deployment

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Public App Store Private App Store

• Goal: Platform Services is backwards and forward

compatible

• Apps from public app stores tend to get updated

automatically as soon as an update is available

• You must commit to immediately update to the

latest major release

• For large deployments, we recommend a private

app store

Considerations: Deployment

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• Change logo on the

connect page – Only from

Private App store

• Customize the help link

• Change app name and

icon using MDMs

Considerations: Branding

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ROADMAP

Roadmap Themes

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Integrations

Architecture

User Experience

EMS Mobile App: Product Roadmap

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Feb. 2017 Jun. 2017 Spring 2018 Summer 2018+

• Migration to Platform

Services

• SSO Authentication

• Skype for

Business• Integration with Beacons

• Integrations with 3rd

party apps

• Widgets

• Product Analytics

• Improved UX

• Biometric

authentication

• Find people

• Floor maps

• Wayfinding

• Push notifications

• Browse location

Goals

• Simpler, easier, and context driven

• Personalized experience

• Modern visual design

Improved UX

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UX Redesign Concept

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Try the new EMS mobile user interface and

share your feedback in the Play Area!

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QUESTIONS?

THANK YOU

Ankita Verma

EMS Software | Product Manager

• Configuration and Deployment guide

• Using the Mobile App

• Keeping up with the Mobile App releases

What’s new in the EMS Mobile APP

• Ankita.Verma@emssoftware.com

• 303.NNN.NNNN

• Connect on LinkedIn

• Mobile App: native iOS/Android App

• Web App: Web interface for everyday users,

aka Virtual EMS

• Mobile Web: mobile version of the Web App,

accessed via the browser on a mobile phone

Mobile App vs. Web App vs. Mobile Web

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Features Mobile App Mobile Web Web App

Get directions ✓

Proximity-based check-in ✓

QR code ✓

Two-factor auth. ✓

Browse events ✓ ✓

Browse people ✓ ✓

Act as ✓

Service orders ✓

Edit account details ✓ ✓

Mobile App vs. Web App vs. Mobile Web

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