Empowered Health
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Transcript of Empowered Health
Empowered HealthHealthcare that works Healthcare that is safe Healthcare that leaves no one behind
Gabe RijpmaSr Director Health
Microsoft [email protected]
The Disruption of Care is here
Challenging our own organisations to be better
Source: PwC Health Research Insights
Care Within Walls
Source: RBC Capital Markets
Virtual care Video consultations, Secure messaging, Booking
Between visit interactions Remote Monitoring, IoT, Agents, Analytics,
Digital Life
Digital Work
Care & Health
Without Walls
1900
92
$88B
$58B ($26B)
Current HIT Market (Platform +EPIC, Cerner, Allscrips, GE, Mckesson, Meditech, Accenture etc)
Consumerization of HIT Market
Innovation Opportunity
DISRUPTION IS HERE
Enhancing the patient &
health professionalexperience
Becoming more predictive
Transforming into a digital system
Virtual Healthcare
Precision Medicine
Trusted, certified, and compliant technologies
Consistent experience across devices
Mobile Productivity
Solutions that span home, hospital, and
mobile settings
Innovation that keeps up with emerging health and technology trends
Reduced ReadmissionsIncreased operational effectiveness
Enhancing clinical productivity
Gain actionable insights to improve clinical care
OUR INDUSTRY's FUTURE EMPOWERING Every person and every organization on the planet to achieve more
Create morepersonal
computing
Reinvent productivity &
business process
Build the intelligent cloud
EMPOWERING HEALTH
of tech budgetscontrolled bydepartmentsother than IT
27%
Healthcare leaders are reimagining their businesses
CEO prioritiesengagedemployeessatisfiedpatients
Growing expectation
personal,individualizedservice
Becoming moreresponsive
Transformingto a digital
believe they makebetter and faster techdecisions than IT
79%of C-level executives
Outperformingenterprises are54%
morelikely to
Enhancing the patient
experience
enhancing patient experiencetop priority
3/4decisionmakers
digitalsavvy
CEO’s businessperformance
bestindicatorof
Sense/respondengagemodel
Episodictreatment model
of CxOs now look to partners who willhave an equal hand in creatingbusiness value
60%
CxOs believesocial/digitalinteraction is thenew imperative
7 in10
Responding toongoing needs for
efficiency and improved outcomes
exploiting afundamentally differentdigital paradigmdual goals
CIOs70%
to reduceIT costs
Wouldincrease
risk
and acceleratebusiness agility
of
collaborate
extensively
with theircustomers
provider
betteroutcomes
Becoming a responsive, patient-obsessed provider
8
Transforming to a digital business
Tapping into new opportunities with the Internet of Things
Inspiring innovation across the company
Making information security a top priority Connecting everything with the
cloud St
arti
ng
wit
h m
obile
fo
r eve
ry n
ew
initi
ativ
e
Building infrastructureto be flexible
Prot
ecti
ng
the
priv
acy
of p
atie
nts
Becoming more
responsive
Breaking down the walls
of the traditional workplace
Making it easy for clinicians to get the
same view of information
Encouraging collaboration across the business
Mak
ing
mob
ile
and
soci
al
“bus
ines
s as
usua
l”
Helping clinicians todo their best work withconnected technologies
Moving faster to take on new opportunities
Enhancing thecustomer experience
Building teams
around the patient
Find
ing
new
way
s to
con
nect
with
pa
tient
s onl
ine
Putting the patient first in every decision
Anticipating patient behavior
and needs
Making every patient feel understood
Creatinggreat patient experiences
that they will want to share
Unde
rsta
ndin
g yo
ur
clin
icia
n’s
need
s
Engaging with patients across the channels they want to use
Empowering the front line
with direct access to information and tools
Responding to patients without delay
Workingsmarter
with intelligent automation
EPG | MICROSOFT CONFIDENTIAL
The Hospital of the Future & the Future of Hospitals
UbiquitousPersonalizedConnectedExperiences
Re-imagining productivity to empower organizations, professionals and patients to achieve more and to do more
Decision making & Insights enriched by Data
Natural human-computing Interfaces & Interactions
Research powered by Infinite computing power
Paper-less Intelligent computing power
Citizen-centricTrustworthy & Social connections
Dallas Neurosurgical & Spine Where traditionally a patient would need to be physically in the room to get benefits from these specialists, now with Lync Online, we’ve enabled them to share their knowledge regionally and even globally.”
Unleashing latent talents and sparking innovation
Leading health organisations are transforming to digital
10
Delighting patients in the Hospital
Chris O’Brien Lifehouse offers every available therapy and technology in a setting that is truly a healing environment.
Providingproactive service
Maccabi Healthcare Services significantly improved the level of service because we respond to them quickly with accurate and consistent answers.
Delivering insight and analytics to improve care
Capital & Coast District Health Board In just 12 months, transformed BI to improve collaboration and workflow—and nearly halved BI software costs.
Transforming the clinical experience
Seoul National University Bundang Hospital sought to implement a hospital information system that offered a highly intuitive user experience with unified communications, that integrated with existing systems.
Healthcare Innovation at work
INNOVATIONAUGMENTED REALITY
HoloLens for teaching Cortana Analytics for Health
Wearable innovation
INNOVATION
HoloLens for teaching Cortana Analytics for Health
Wearable Innovation
ADVANCED ANALYTICS
INNOVATION
HoloLens for teaching Cortana Analytics for Health
Wearable Innovation
ADVANCED ANALYTICS
INNOVATIONCONSUMER HEALTH
HoloLens for Teaching Cortana Analytics for Health
Wearable innovation
Where we are seeing progress
Mobile Case ManagementUbiquitous ExperiencesIdentity & Devices Management
Care Team CollaborationTelehealthDeskless Health Professionals
Self-Service BIActionable InsightsPopulation HealthManagement
Medical Image StorageMedical ResearchHuman & Ambient Sensors
Nursing
Can we answer the challenges?
22% of Health Errors occur duringpoor Handovers
60% of Health Errors occur due to poor Communication
Outstanding tasks
DemographicsMedical history
AssessmentInterventionsRed Flags / AlertsPlans
Transforming Nurse Charting
Communication & Collaboration