Employer Resources Resources_2019_20… · Buddy An employee who can offer support and guidance to...
Transcript of Employer Resources Resources_2019_20… · Buddy An employee who can offer support and guidance to...
CareerTrackers Indigenous Internship Program
Employer ResourcesYour guide to successfully hosting an intern
CareerTrackers Indigenous Internship Program
CareerTrackers supports Aboriginal and Torres Strait Islander students by linking them with employers for paid, multi-year internships. Each student completes 12-week paid internships each year with a partner organisation matched to their career aspirations and their degrees.
We create a long-term and sustainable pathway from high school, to university, onto professional employment for our participants.
High school students transition into university with the support and engagement of our program, and the benefit of industry experience in their first internship to successfully enter university.
Successful participation in CareerTrackers is defined by graduating university, excelling in multi-year internships and contributing to the CareerTrackers community.
An internship is an invaluable opportunity for Indigenous university students. Students are exposed to industry leaders and role models while developing transferable skills that enable progress through university and their professional careers after graduation.
CareerTrackers Indigenous Internship Program
Intern A student engaged in the CareerTrackers program, who is currently working in an internship.
Advisor A dedicated employee at CareerTrackers who supports Interns and Managers to ensure a successful internship.
National Contact An employee at CareerTrackers who is the primary contact to the partner organisation and supports the success of the internship.
Business Coordinator An employee within a partner organisation who is the primary contact and supports the success of the internship.
Intern Manager The person responsible for managing the intern during their internship.
Buddy An employee who can offer support and guidance to an intern during their internship.
Role definitions
CareerTrackers Indigenous Internship Program
Measured success 97% of CareerTrackers Interns obtain an internship following their interview.
93% of CareerTrackers Interns complete their 12-week internship.
88% of CareerTrackers Interns convert internship into full-time employment.
86% of CareerTrackers Interns are invited back for a second internship.
95% of CareerTrackers Alumni are in full-time employment within three months.
90% of CareerTrackers Alumni graduate from university in six years or less.
88% of our Alumni have encouraged other Indigenous Australians to attend university.
92% of CareerTrackers believe they are motivated to graduate and perform well at university.
CareerTrackers Indigenous Internship Program
The three pillars University University comes first in CareerTrackers. We support our students to perform academically to the best of their ability. To do this, students are expected to prioritise their studies. The Advisor regularly checks in with students during the university semester to ensure they are on top of their study load.
Internship Students complete multi-year internships with a partner organisation throughout their degree. They participate in meaningful projects and make a positive contribution at work.
Community We hold regular events throughout the calendar year to enable our students to network and make lifelong friendships. Our Alumni community continues to contribute to the program by mentoring and demonstrating leadership to their peers.
CareerTrackers Indigenous Internship ProgramL>R: Tianna Cooper, Maddison Gibbs, Floyd Stewart, Brooklyn Pulevaka
Endless opportunities.Huge Impact.
CareerTrackers Indigenous Internship Program
Interview
Students are trained for the interview and should be assessed for their potential to learn and contribute to the business. Following the interview, provide feedback to your National Contact. We will then communicate this to the student, before passing on their contact details for you to connect if they are successful.
Contract & onboarding
The employment agreement is between the Intern and the company. Please include the CareerTrackers in all correspondence. Start the on-boarding process as early as possible, especially if there are requirements such as background/security checks, medicals, and anything else that may take time.
Manager Induction
An Advisor will explain the program elements, how partners can further engage with the program, and what to expect during the internship.
Before the internship
CareerTrackers Indigenous Internship Program
#CTFirstDaySelfie We ask our interns to share their first day experiences on Facebook and Instagram using the hashtag, #CTFirstDaySelfie. For the most creative selfie, CareerTrackers offers a $500 prize!
The selfie challenge connects students with one another, normalises the first-day fears had by some, promotes the CareerTrackers program through the student network and can be a bonding exercise between the intern and their new team.
We encourage you and your organisation to participate in the selfie challenge and share the images on your company social media accounts.
Winner of the 2018 #CTFirstDaySelfie - Michael Uffi, Caltex Australia
CareerTrackers Indigenous Internship Program
Learning contract
The learning contract is an agreement between an intern, their manager, and the CareerTrackers Advisor. It is based on the intern’s goals, the needs of the organisation and the learning outcomes of the Graduate Attributes Framework. Students are required to email a weekly update to their Advisor each Friday.
Create opportunities
For the intern to get the most out of their internship, we encourage employers to consider unique ways the intern can engage in the organisation. Attending events, working on group or independent projects, participating in training exercises or bringing together groups of interns regularly for meetings are just a few ideas to think about.
Presentation
Every intern is required to deliver a presentation at the end of their internship. This activity is highly valued; it develops the interns’ confidence in presenting, shares the highlights of the experience, and allows the intern to say thank you to their team and organisation. Interns have resources to guide their presentation provided by CareerTrackers.
During the internship
CareerTrackers Indigenous Internship Program
Personal LeadershipNavigates present & upcoming challenge despite the situation
or circumstances.
Self-ActualisationBuilds resilience through
understanding of strengths and potential.
Delivering Results & Meeting ExpectationsSurpasses expectations & delivers results to internal/
external clients.
Relationships & Teamwork
Establishes good relationships & works collaboratively as part
of a team.
CommunicationInfluences others through good
communication.
Culture & CommunityDriven by the communities we serve & empowers Indigenous
advancement.
AutonomyCan act autonomously and lead their own projects and
initiatives.
DrivenHas a desire to reach their
potential and become the best that they can be.
BalancedTasks pride in work and
effectively balances quality, service, and productivity.
Being accountableTransparent when anticipates
problems or errors and proposes solutions.
TimingCommunicates and responds to issues in a timely manner
RelationshipsDeepens connection to other interns & Alumni &
creates mutually beneficial relationships.
Takes responsibilityDoes what they say they
will do, when they say they will do it.
DifferencesConstructively identifies difference in ideas and opinions with others.
Exceeds expectationsDriven to deliver over and above the expectations of
clients.
InterdependentSeeks help and support from right people at the right time.
WrittenWrites in a clear concise
manner, using appropriate grammar, style and language
for the reader.
ImpactingPositively contributes to
programs & initiatives that are important within the Indigenous
community.
Makes sound judgmentExercises sound judgment
and makes good decisions in difficult or stressful situations.
Learns from mistakesFinds value and comfort in learning from mistakes and
uses it to build performance.
Identifies prioritiesSeeks to understand the main
work priorities from clients.
FlexibleAdjusts to the style of others
and is open to new and different ways of doing things.
Active listenerConcentrates on what’s being said and empathises to gain
understanding and perspective from others
Empowers othersMentors less experienced students in the program by encouraging and providing
support.
Problem solvingDemonstrates curiosity to
learn and solve problems by breaking down complex issues
into smaller tasks.
ConsiderateSeeks to solve problems and
issues beyond their own.
Attention to detailPays attention to detail and focuses on issues that are relevant to the situation.
Taking directionInvolves others in decisions and is comfortable taking
direction.
Read cuesIdentifies the style and
preferences of others and changes their approach to
build influence.
EnhancingDriven to support the
preservation & growth of Aboriginal & Torres Strait
Islander culture & communities.
Self motivatedFinds strength and reason
to do what needs to be done, even when things are
challenging.
Plays to strengthsAcknowledges own strengths
and uses it t build resilience an performance.
Uses feedbackViews feedback as important
and uses it to improve processes and performance.
Develops relationshipsBuild and maintains
relationships based on mutual trust and respect.
VerbalSpeaks with clarity, confidence
an directness while showing appropriate sensitivity to the
receiver.
Leverages expertiseUses their area of experience
& expertise to contribute to community.
Adapts to changeNavigates ambiguity and accepts new ideas and
initiatives.
Self-awarenessKnows their personality style, can detect their feelings and is aware of their impact on
behavior.
PositivityMotivated to exceed
expectations and carries out tasks with enthusiasm.
Shows appreciationLets others know they are valued for their help and
support.
ProfessionalismCommunicates with courtesy
and professionalism.
Community-orientedValues community service & sees empowering others as a
personal responsibility.
Graduate Attributes
CareerTrackers Indigenous Internship Program
Activities and events
Program day
Program day is made up of professional skill development, goal setting and community building exercises. Program Day is mandatory for all students to attend, and will fall on a scheduled work day. Employment partners are encouraged to treat this as a day of professional development.
LDI (Summer)
A multi-day professional development conference hosted by CareerTrackers in Melbourne at the end of the internship period. The agenda includes keynotes by CEOs and community leaders as well as workshops that accelerate interns in leadership development.
Gala Awards (Summer)
Towards the end of the Summer internship period, CareerTrackers hosts a dinner in Melbourne for all the Interns, Alumni and representatives from our corporate, university and community partners. Over 2,000 key supporters come together to celebrate the student and partner achievements.
CareerTrackers Indigenous Internship Program
After the internship
Evaluation
Toward the end of the internship period, the Intern Manager will complete a formal evaluation of the intern using the CareerTrackers standard template. We encourage you to openly share feedback with the intern before also sending it to their Advisor. Managers are asked to walk their interns through the feedback during the final week of the internship.
Intent to return
A review of the student and manager intentions will be completed at the end of Summer with the National Contact and Business Coordinator. Once the internship period is over, interns and managers can gain a lot of value in maintaining a mentoring relationship during the university semester.
Ongoing engagement
We offer engagement opportunities for skilled volunteering for your employees and keep you involved in the program throughout the calendar year with various events and activities.
CareerTrackers Indigenous Internship Program
Phase Task Done
Pre
-Inte
rnsh
ip
Confirm internship opportunities and interested teams across your organisation
Review submitted student profiles with prospective managers
Notify intent to interview as early as possible
Schedule interview time and provide details (Interviewers, time, location, special notes)
Complete the interview
Feedback to CareerTrackers and confirm position
Start on-boarding processes
Provide first day details for each student
Ensure managers have considered meaningful work tasks for students’ internship
Induction, desk space, computer etc set upIn
tern
ship
Stay in touch with Advisor
Participate in the #CTFirstDaySelfie
Coordinate internship engagement activities
Ensure managers are across the key internship events (LDI, Program Day, Presentations, Learning Contracts)
Support student presentations and invite staff to attend
Ensure managers are providing constructive feedback
Pos
t-In
tern
ship Talk to the manager of each Intern and get their feedback
Understand the business intent for each student
Confirm returning Interns
Discuss company’s graduate recruitment opportunities
Discuss company’s future internship opportunities
Business Coordinator Checklist
CareerTrackers Indigenous Internship Program
Phase Task Done
Pre
-Inte
rnsh
ip
Express interest in having a CareerTrackers Intern
Review student profiles
Notify intent to interview
Participate in interview
Feedback to Business Coordinator to confirm intent for student
Begin pre-employment process
Confirm and share first day details
Assign buddy for Intern
Have introduction call with Intern’s Advisor
Schedule learning contract meeting
Identify projects/tasks for the Intern
Induction, desk space, computer set up
Inte
rnsh
ip
Learning Contract
Participate in the #CTFirstDaySelfie
Understand key CareerTrackers and internal events and dates over the internship period
Feedback to the student on frequent basis
Check in with Advisor every 2 to 3 weeks or more if required
End of internship evaluation
Pos
t-In
tern
ship Send intent to return to Business Coordinator
Consider ongoing mentoring role
Consider ongoing casual work
Intern Manager Checklist
CareerTrackers Indigenous Internship Program
careertrackers.org.au [email protected]
(02) 8090 5765
Clark Donovan