About UsEML (Employee Management Limited) was founded in 1986 to provide HR, Employment Law and H&S support to businesses in the North West.

We work with clients across the UK and beyond, ranging in size from owner-managed businesses to national, multi-site organisations.

With a team of professionally qualified advisors, we combine expert knowledge of the law with practical cross-sector experience, providing our clients with a pragmatic, personal and commercially-driven approach to their HR and H&S issues.

“The service that we receive from EML is always timely and professional and it is refreshing to have a one to one relationship with our allocated contract manager, who understands the culture of our business as well as the commercial side with an up to date working knowledge of Employment Law and Health & Safety legislation. I would happily recommend EML as a company that understands its client’s needs and delivers great, cost effective results.”

Managing Director, nationwide uPVC window manufacturer

Our clientsOur clients range from multi-national companies to small local businesses. Here are some examples of organisations we have worked with:

ServicesOur extensive range of services reflects our comprehensive understanding of client needs. For businesses large and small, from providing telephone advice through to undertaking complex on-site investigations, we have the knowledge and commercial expertise to help swiftly resolve difficult issues.

Advice

EML is on hand to help you resolve any HR, Employment Law or Health and Safety issue – whether it’s dealing with an employee who is persistently absent, managing a complaint of bullying and harassment or ensuring you have adequate risk assessments in place. We offer pragmatic advice, always striving to recognise your wider commercial and organisational objectives.

Whilst we can offer an Employment Protection Scheme through our partners, this is entirely optional. If you choose to take up such insurance, we will continue to offer a pragmatic approach, ensuring you retain the freedom at all times to make commercially-sound decisions.

We provide advice both as part of a retainer service (unlimited advice at a fixed monthly cost) or charged at an hourly rate.

“To entrust our HR/Employee Law and Health & Safety obligations to the advice of an external party was a difficult decision and followed a laborious process of selection and building trust. Our people are important, and how we deal with employment issues is paramount to protecting those that work for us and therefore the prosperity of the business as a whole. Whilst we wanted to ensure legal compliance, equally important to us was establishing a working relationship with a commercially focused support provider whose advice was easy to understand and simple to implement. Having spent a year looking for this type of business partner, we were recommended Employee Management Ltd (EML). Having worked with them for some five years now, we find their support to be effective, efficient and professional, but also personal, pragmatic and user-friendly. Crucially, they never over complicate the more difficult aspects of HR or Health & Safety with jargon and legalese. This has been invaluable to our company throughout a period of rapid growth and shifting operational requirements. The value we now place on EML’s service – and our working relationship in general – is such that we would recommend them without hesitation.”

Managing Director, nationwide provider of motorcycle engineering services and insurance solutions

ServicesDocumentation

We draft employment documents which will provide you with maximum flexibility to run your business, as well as key elements of protection in the event that an employment relationship doesn’t work out.

In addition, we can ensure that your health and safety documentation is up to date and fit for purpose.

We draft documents on the basis of our clients’ particular needs– we recognise that one size doesn’t fit all.

Documents we commonly prepare include:

• Employee/Worker contracts• Self-Employed/Consultancy contracts• Service Agreements• Employee Handbooks• HR/H&S Policies and Procedures• HR Manual for managers – guidelines, best practice advice, template forms and

letters• Risk Assessments• Settlement Agreements

“Thank you for the work that you have done for us recently on our Employee Handbook, it was a mammoth job but was done with the usual speed and efficiency that we have come to expect from Employee Management Ltd in the last twelve years that we have been dealing with yourselves. Helpful, knowledgeable and very prompt in providing advice when it is needed.”

Financial Controller, distributor of skincare products in UK and Ireland

ServicesEmployment Tribunal Representation

If your business has had a claim made against it in the Employment Tribunal, our legal advocates can defend it.

When you appoint EML as your representative, we will handle the claim from start to finish, including:

• Liaising with Acas during the Early Conciliation process• Preparing the response to the claim (which must be

submitted within 28 days of notification)• Reviewing and advising on the merits of the claim, and

the potential risks involved• Managing the disclosure of documents• Interviewing witnesses, preparing witness statements

and conducting witness briefings• Preparing all documentation required for the hearing• Undertaking all contact with the Tribunal, ACAS and

the claimant or their representative• Assessing the claimant’s losses and estimating any

potential awards• Exploring any scope for settlement, negotiating

settlement outcomes and preparing settlement/conciliation agreements

• Undertaking all legal advocacy at Employment Tribunal Hearings

“Our work with Debbie Knowles & Adelle Hutton at Employee Management Services involved a potential Employment Tribunal case against our company and two of it’s directors. We were delighted with the way the case was handled and the level of professionalism shown. They represented our Company at the pre-hearing and were able to bring the matter to a close without the need for the case to reach a full Tribunal, something we were delighted about. What we appreciated most about working with Debbie & Adelle was their efficiency & attention to detail, and deliver a result which was beyond our expectation.”

Director of leading regional distributor of kitchen appliances

We have handled more than 4000 Employment Tribunal claims on behalf of employers, and we have an enviable record of successfully defending clients at the Tribunal, or negotiating acceptable settlements.

Whether you have recently been notified of a claim, or are imminently facing a hearing, we would be happy to provide a free review of your case without obligation.

ServicesProject Work

We can provide support on a range of HR and H&S projects, including:

• Reorganisation and redundancy planning• Transfers of undertakings• Recruitment and selection• Managing disciplinary or grievance investigations, hearings or appeals• Dealing with poor performance issues• Managing employee attendance• Dealing with complaints of bullying/harassment• Managing “whistleblowing” complaints• Preparing Settlement agreements• Mediation• Trade Union Recognition

We will combine our knowledge of the law with a practical approach and a commercial perspective.

“Employee Management Ltd (EML) has been our HR support provider for over 6 years. During this time, they have guided us through all aspects of HR and also assisted us with a complex redundancy process that involved potential TUPE implications. During all our dealings, we have found them to be experts in their field and as a result we have had no employment issues that have not been managed in a professional manner. I would have no hesitation in recommending EML to any business.”

Owner of an international commercial, personal and document storage organisation

ServicesNew Business Start-Up

Starting a new business is a daunting process, and keeping that business going is even more difficult. We recognise that new employers need a particular kind of support – they need to know the basics of their legal obligations with respect to employing someone, and they need to know them fast.

From how to get the right candidate, what documents to issue to a new employee, what checks need to be carried out in terms of right to work, what obligations they have with respect to pay and hours, etc.

We have a special support package which has been designed to meet the unique needs of new and small businesses.

It includes:

• A “new employer” manual – incorporating guidance on a full range of HR/Employment law issues

• Unlimited access to expert advice (telephone or email) – we understand that giving you a guide isn’t enough – once you’re aware of the fundamentals, you can speak to one of our team at any time to get further advice in respect of your particular situation

• Preparation of an Employee Handbook and standard contracts of employment for your staff

• Review of employee correspondence – we will ensure that your written communications to employees don’t land you in any trouble!

• Template forms that you will need on a day to day basis

“Their support has been fantastic, not only in the quality of information supplied, but in the timely response in and out of normal work times which makes you, as a client, feel like you are their only client.”

HR Director, UK wide restaurant chain

If you are a new employer, give us a call to chat through the support we can offer.

ServicesHealth & Safety

Breaches of Health & Safety regulations place employees at risk and expose companies and directors to threats of criminal prosecution. Our Health & Safety service offers a simple, cost-effective means of helping you to achieve a safe working environment and compliance with relevant legislation.

“Over the course of our relationship, Employee Management have effectively tailored their Health & safety services to accommodate our needs and adapted their approach according to our circumstances. I would have no hesitation in recommending them as experienced, highly skilled, commercially-minded and cost-effective professional advisors.”

Director of leading regional distributor of kitchen appliances

AdviceWe provide a round-the-clock advice service for practical advice on all Health and Safety matters.

DocumentationWe create all types of Health & Safety documents that are compliant with current legislation and take account of your organisation’s culture, working methods and operational requirements.

Examples include:

• Health and Safety Policy• Health and Safety Handbook• Health and Safety Policies Manual• Induction Training Programmes• Fire Evacuation Procedures• Risk Assessments

On-site consultancy/Project WorkTypical assignments include:

• Site Inspections• Accident Investigations • Liaison with enforcement authorities• Conducting general risk assessments• Conducting fire risk assessments

We will provide you with all the benefits of having your own Health & Safety Manager whilst saving on the costs associated with employing an in-house professional.

ServicesTraining

We can provide training for your managers on a range of HR, Employment Law and Health and Safety topics, including:

• HR Essentials • Conducting Disciplinary and Grievance Investigations• Unfair Dismissal• Equality and Diversity• Unlawful Discrimination• Performance Management• Absence Management• Essentials of Employment Law – what a line manager needs to know• Manual Handling• Conducting Risk Assessments

We typically design and deliver training on a bespoke basis, but we also offer a number of “open courses” throughout the year. Please contact us for more details.

What our delegates say:

“Very informative and a really well delivered training course”

“Good training, to the point and perfectly clear”

“Very informative”

“Very in-depth and covered all areas”

“Very good and precise”

Employment Protection SchemeWorking in partnership with Albion Legal, we can provide access to an Employment Protection Scheme (EPS) which will cover all legal fees and awards incurred in respect of any ET proceedings, and if required, all legal fees in respect of any H&S prosecutions.

The cover also includes any costs incurred in instructing EML to deal with Acas Pre-Claim Conciliation on your behalf, and also “Legal Pursuit Cover” which would cover the costs of legal action to enforce restrictive covenants should an employee be in breach.

Albion Legal (who are authorised and regulated by the FCA - No: 310026) provide a product which complements the commercial and business-focused advice which EML provide.

The cover is entirely optional, with an additional premium payable to Albion Legal.

“Employee Management Ltd (EML) fully understands the complex world of employment law and how it should be applied in the workplace. We get expert advice from experienced advisors in no-nonsense language as and when it’s needed and it always places your commercial objectives first. Therefore, I’ve no hesitation in recommending EML to anyone in need of support on any aspect of HR or employment law.”

Director of a corporate general insurance, risk management and financial services intermediary,

Payment ChoicesFixed Price Monthly RetainerSubscribing to one of our fixed price retainer services will give you unlimited access to our advice service, provision of bespoke documentation and regular updates.

For full details of each service please contact us.

Pay As You GoAll of our consultancy services are available at a competitive rate, on an hourly fee basis.

Fixed Price ConsultancyIf there are any specific projects you would like us to quote for, we would be happy to submit a fixed priced proposal. “EML’s HR professionals provide

invaluable support for all of our personnel and training requirements. I have no hesitation in recommending them to any company requiring efficient and effective value for money support in key areas of their business”

Managing Director, national bar operator

Contact DetailsTelephone00 44 (0)1942 727200

Fax00 44 (0)1942 727225

Emaileml@employeemanagement.co.uk

Webwww.employeemanagement.co.uk

AddressSuite 8, Stone Cross PlaceStone Cross LaneNorth LowtonWarringtonCheshireWA3 2SH