EMERGENCY OPERATIONS PLAN - Green River College

43
EMERGENCY OPERATIONS PLAN 2019-20

Transcript of EMERGENCY OPERATIONS PLAN - Green River College

EMERGENCY OPERATIONS PLAN

2019-20

EMERGENCY OPERATIONS PLAN

Green River College | Updated March 2020 | Page 2

Table of Contents

Section 1: Overview

1:1 Purpose and Objectives 6

1:2 Alert/Threat Levels & Types of Incidents 7

1:3 Priority Objectives 8

1:4 Operations & Departmental Responsibilities 9-13

1:5 Communications & Media Relations 14

Section 2: Activation of Incident Command/ Emergency Operations Center

2:1 Organization 15

2:2 Structure of the Emergency Operations Center (EOC) 16

2:3 EOC Roles & Responsibilities 16-18

2:4 Documentation 18

Section 3: Emergency procedures

3:1 General Emergency Procedures 19-20

3:2 College Emergency Contacts and Resources 21

3:3 Active Shooter/Armed Intruder/Shelter in Place 22-23

3:4 Acts of Violence 24-25

3:5 Biological Threat 26

3:6 Bomb Threat 27

3:7 Campus Closure/Evacuation 28-30

3:8 Civil Disturbance 31

3:9 Earthquake 32

3:10 Fire 33

3:11 Flood Response Plan 34-35

3:12 Hazardous Materials 36

3:13 Public Health Threat 37

3:14 Severe Weather 38

3:15 Structural Failure 39

3:16 Suspicious Package 40-41

3:17 Utility Failures 42

3:18 Volcanic Eruption 43

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Introduction

The Emergency Operations Plan is a guide to provide Green River College faculty, staff

and students with an emergency and crisis management system. The EOP is an “all-

hazards” document that contains concepts and procedures that apply regardless of the

nature or origin of an emergency or disaster. All personnel designated to carry out

specific responsibilities are expected to know and understand the Green River College

emergency procedures outlined in this document. The EOP was created to meet the

Washington Industrial Safety and Health Act RCW 49.17 and WAC 296.

The response to any major crisis or disturbance will be conducted within the framework

of this plan. Critical to this goal is being knowledgeable about what to do in the event of

an emergency. Planning and being prepared is a shared responsibility.

Green River College will operate an Incident Command System (ICS) in the event of an

emergency. The Incident Commander shall be the President or designee. The Incident

Commander must approve exceptions or changes to these outlined procedures.

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Document Control, Review and Updates

The Emergency Operations Center (EOC) Manager is responsible for ensuring that the

most current version of the EOP is available. The EOP will be reviewed and updated as

needed on an annual basis.

A version of this document will be made available to employees, students, other campus constituents and the community. Review and Approval

The Green River College Emergency Operations Plan is approved and is effective as of

this day:

April 26, 2018

Dr. Suzanne Johnson, President

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Incident CommanderPresident

Personnel/Safety OfficerDirector of Campus Safety &

Transportation

Counseling Resources

Liz McKinney, Devon Klein &

Matthew Cullen

Liaison OfficerExecutive Director of College Foundation

Public Information Officer

Senior Director of College Relations

ProcurementJarrad Venegas

Technology &Communication Officer

Camella Morgan & Phil Denman

Finance Officer Shirley Bean &

Janee Sommerfield

Instructional Planning Officer

Rolita Ezeonu & Jamie Fitzgerald

Behavioral

Intervention TeamDeb Casey

Building CaptainsDerek Ronnfeldt &

Jesus Cortez

Documentation Cyndi Rapier

EOC ManagerVice President of Student Affairs

Operations OfficerDeb Casey &

George Frasier

International Programs

Cyndi Rapier

Environmental Health Safety

Margarita (Maggie) Crutcher

Instructional Support

Jamie Fitzgerald

Custodial & Grounds

Dan Hodges

Telecom Micki Wells

Logistics OfficerRob Olson &

Camella Morgan

HousingPhil Hernandez

Contracted Safety & Transportation

Derek Ronnfeldt

Text CommunicationPhil Denman & Joseph Becker

Social Media Phil Denman & Joseph Becker

Compensation

Shirley Archuleta

Claims

Darcy Silvest

RecorderShirley Quenga

Facilities Dan Hodges &

Rob Olson

Food Services Dani Chang

Safety Training OfficerShirley Bean &

Derek Ronnfeldt

IT

Camella Morgan & William (Dave) Jackson

EOC Manager Back-up: George Frasier, Shirley Bean

Liaison Officer Back-up: Matt SwensonPublic Information Officer Back-up: Phil Denman

Resiliency & Recovery Implementation: EOC Manager, Lead Officers & Subcommittees

Branch Campuses Catherine Cantrell &

Tsai-E Cheng

Data Collection &

Documentation Officer Cyndi Rapier

Risk Management

Shirley Bean & Darcy Silvest

Auxiliary ServicesSu Hoon Tan

Assistant Safety OfficerPierce County Security Manager

Resiliency and Recovery

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Section 1 - Overview

1:1 Purpose and Objectives

The Emergency Operations Plan is designed to effectively coordinate the use of college

and community resources in responding to all levels of campus emergencies and

incidents. It is activated by the President of Green River College or any senior

administrator present whenever such an emergency or incident reaches proportions

beyond the capacity of routine procedures. The College will interact with local law

enforcement, fire departments, and other county, state, and federal agencies as

necessary.

The EOP is based on the framework of the four phases of emergency management:

Prevention-

Mitigation

Actions taken to decrease (prevent) the likelihood that an event or

crisis will occur, and to eliminate or reduce the loss of life and

property damage related to an event or crisis (mitigation).

Preparedness Development of the strategies, processes, and protocols to prepare

for potential emergencies.

Response Operational effort to effectively respond to and resolve an

emergency.

Recovery Coordination of resources to recover from an emergency and return

to normal operations.

The primary objectives of the EOP are to:

• Provide an organizational and procedural framework for the management of

emergency situations.

• Establish comprehensive communications and information management.

• Determine the level of response for emergencies through a clear decision

process.

• Ensure the continuity of campus operations.

• Practice resilient behaviors through regular exercises and drills to build the

institutional skills and capacity to manage real crises.

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1:2 Alert/Threat Levels & Types of Incidents

LEVEL 1

Disaster

LEVEL 2

Major Emergency

LEVEL 3

Minor Emergency

LEVEL 4

Minor Incident

A community, region

or nationwide

emergency that

seriously impairs or

halts the operation of

the College.

A serious emergency

that completely

disrupts one or more

operations of the

College and may

affect mission-critical

functions or life

safety.

A localized, contained

incident that is quickly

resolved with internal

resources or limited

help and does not

affect the overall

functioning capacity

of the College.

Incidents that happen

during daily

operations that

require minimal

internal or external

resources and do not

affect the daily

operations of the

College.

▪ Mass casualties

▪ Natural disaster

such as

earthquake or

flooding

▪ Large-scale

hazardous material

spill

▪ Health epidemic

▪ Major weather

emergency

▪ Armed assailant

• Widespread utility

failure

• Hostage situation

▪ Major fire

▪ Violent criminal

behavior

▪ Campus-wide

power outage

▪ Bomb threat

▪ Laboratory

explosion

▪ Suicide

▪ National terrorist

incident

▪ Workplace violence

▪ Public health threat

▪ Severe weather

▪ Campus

evacuation

▪ Small fire

▪ Small hazardous

material incident

▪ Limited power

outage

▪ Peaceful or minor

civil disturbance or

demonstration

▪ Minor medical

incident

▪ Minor criminal

activity such as

theft

▪ Minor/short-term

facilities or utility

failures

EOC Activated EOC Activated EOC Alert No EOC Activation

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1:3 Priority Objectives

Priority 1 Objectives relate to preservation and safety of human life. Priority 2 and 3 Objectives

relate to preservation of property and restoration of normal operations. Effort and action will

focus on Priority 1 Objectives until substantially met. Priority 2 and 3 Objectives will be

addressed as resources are available.

Priority 1 Objectives

• Establish emergency communications.

• Assess damage, injuries, and location(s) of major problems.

• Evacuate affected locations.

• Isolate dangerous areas.

• Establish medical triage and first aid areas and transport seriously injured to medical

facilities if necessary.

• Repair utilities and lifelines to prevent further life/safety hazards.

• Identify and rescue persons trapped in damaged facilities.

• Control secondary hazards.

Priority 2 Objectives

• Communicate critical information and instructions to campus, the public, families and

students.

• Shore up damaged facilities that pose safety hazards.

• Provide emergency food and shelter as needed.

• Conduct rapid structural engineering assessment of campus facilities.

• Track status of any and all injured and missing students and personnel.

• Restore college telecommunications systems as soon as possible.

• Assess local transportation conditions and advise campus regarding viable routes.

• Secure closed facilities.

• Begin documentation of damages.

Priority 3 Objectives

• Initiate Data Recovery Plans.

• Identify and secure valuable college materials.

• Normalize flow of supplies and equipment from off campus.

• Provide psychological and personal assistance to staff, faculty, students and others

impacted by the event.

• Re-allocate residential, academic and administrative operating space, if necessary.

• Provide space to external agencies, if necessary and possible.

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1:4 Operations

Depending on the situation, the College will be placed into one of the following operating

conditions:

Delayed Start Classes are delayed, but college operations will continue

and the College will be open for business.

Closed Campus Classes are canceled, but college operations will continue

and the College will be open for business.

Suspended Operations Campus is closed to students and all non-essential

personnel.

Departmental Responsibilities

College Department

Department Lead

Responsibilities

Academic Affairs

Vice President of Instruction

Dean of Instruction

• Develop procedures to communicate with and account for

teaching faculty in an emergency situation.

• Develop plans to identify alternate facilities where institution

activities can be conducted in the event of the destruction,

disablement, denial or lack of access to existing facilities.

• Identify and prioritize critical support services and systems.

• Identify and ensure recovery of critical assets.

Business Office

Vice President of Business Administration

Director of Business Administration

• Develop the processes and procedures for tracking

employees’ time and issuing paychecks during disaster

operations.

• Develop procedures for procuring emergency resources for

responding to and recovering from emergencies.

• Develop the process for documenting the financial cost of

emergency response and recovery operations.

• Develop a Business Continuity Plan (BCP).

Campus Safety & College Relations

Director of Campus Safety

Senior Director of College Relations

• Provide resources and leadership support to drive the

initiative.

• Develop procedures for declaring an emergency.

• Identify alternate administrative facilities.

• Develop procedures for increasing public information efforts.

• Develop and coordinate procedures for recruiting volunteers

and additional staff.

• Develop procedures to coordinate and approve volunteers

and manage donations during an emergency.

• Develop a Continuity of Operations Plan (COOP).

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Counseling and Mental Health and Wellness Services

Vice President of Student Affairs

• Identify and train appropriate staff to provide

developmentally and culturally appropriate mental health

services.

• Train mental health staff on specific interventions.

• Provide basic training on available resources and common

reactions to trauma for all staff (including administrators).

• Train instructors and other staff on early warning signs of

potentially dangerous individuals.

• Assemble and train crisis recovery teams.

• Identify both internal and external partners (local mental

health agencies who may be able to assist, and develop a

structure for support) and develop partnership agreements.

• Develop template letters (that can be tailored) for alerting

students, parents, families, staff and the community to

emergencies.

Emergency Medical Services

Director of Campus Safety

• Develop and coordinate procedures for mobilizing resources

needed for significant, longer-term emergencies.

• Identify sources for mutual aid agreements and assistance.

Environmental Health and Safety

Vice President of Business Affairs

EHS Committee

• Participate in vulnerability and hazard assessments.

• Review and update office standard operating procedures to

align with the campus emergency operations plan.

• Develop procedures for pre-positioning resources and

equipment.

• Review and update processes and procedures for state and

federal disaster declaration requests.

• Develop, review, and update state and federally required

environmental emergency response plans, including

management procedures.

• Coordinate with campus safety operations to develop

processes and procedures for increasing public information.

• Provide warning system information.

Facilities and Operations

Director of Facilities

Facilities Manager

Vice President of Business Administration

• Participate in vulnerability and hazard assessments.

• Provide floor plans with room layout, electrical sources, and

entrance and exit points for all campus buildings.

• Develop procedures for facilities and equipment, including

testing systems.

• Develop procedures for pre-positioning resources and

equipment.

• Develop mutual aid agreements for obtaining needed

equipment, materials and assistance.

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Food Services Dean of Campus Life

Director of Conference Services

• Identify possible threats and mitigation strategies relating to

food safety.

• Develop procedures for providing food to students, staff,

faculty, and community partners during a major emergency.

• Develop mutual aid agreements for obtaining, preparing and

distributing food.

Public Safety Operations

Vice President of Student Affairs

Director of Campus Safety

• Develop procedures to determine if there are adequate

supplies and equipment to triage for an emergency and to

support community health partners.

• Develop procedures for mobilizing personnel on campus

and at external sites.

• Develop procedures for developing mutual aid agreements.

• Develop pandemic flu and infectious disease plans.

• Develop system for disease surveillance and tracking.

• Coordinate with local and state public health partners.

Human Resources

Senior Director of Human Resources & Legal Affairs

• Work with the business office to develop plans to maintain

the continuity of payroll and employee benefit services

during an emergency.

• Develop plans to hire or replace staff with temporary

employees, if needed.

• Develop plans to serve as the liaison, or organizer, or both,

of volunteer assistance in the event of an emergency.

• Prepare to execute components of the COOP relating to

staffing, including assessing faculty and staff availability,

appropriation of personnel, and assisting employees with

work-recovery needs (e.g., psychological help, time off for

personal needs).

Information Technology

Executive Director of IT

• Develop procedures and systems for checking critical

information and alert systems to disseminate emergency

information via website, cell phone, email and other

mechanisms.

• Identify IT resources needed to facilitate the emergency

operations of all campus departments.

• Identify need for and sources of emergency communication

devices (e.g., ham radios, cell phones).

• Develop plans to continue academic programs that

significantly use technology for teaching purposes.

• Secure back-up storage at a remote location.

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Risk Manager & Legal Advisor

Senior Director of Human Resources & Legal Affairs

Vice President of Student Affairs

Vice President of Business Administration

• Provide legal counsel on campus liability to key decision

makers.

• Coordinate investigations completed by community

partners.

• Review messages drafted by PIO.

• Ensure that all campus and community actions are

documented with a rationale for the action.

College Relations

Senior Director of College Relations

• Develop procedures for coordinating with all departments to

provide unified and factual messages to students, staff,

faculty, families and the media using multiple channels.

• Develop pre-agreements with the media concerning

debriefings and media holding areas during an emergency.

• Designate a campus spokesperson.

Public Safety Operations

Director of Campus Safety

• Develop procedures for reviewing and updating emergency

operations plan.

• Develop procedures for mobilizing public safety personnel

and pre-positioning resources and equipment.

• Develop a process for managing incidents at the field level

using the Incident Command System.

• Develop a process for communicating with and directing the

central dispatch center.

• Develop procedures to warn threatened elements of the

population.

• Ensure that hazardous material procedures are consistent

with the state and local environmental safety hazardous

materials plans.

Housing & Residential Life

Executive Director of Foundation

Director of Housing and Residence Life

Director of International Housing

• Develop procedures to coordinate the need for on-campus

housing, temporary shelters, and temporary off-campus

housing locations.

• Develop procedures for mobilizing residential life personnel

and prepositioning resources.

• Develop an on-call staffing system to ensure staffs are

available at all times.

• Develop procedures for identifying resident students in need

of emergency evacuation assistance.

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• Develop procedures for the evacuation and temporary

shelter accommodations for resident students.

• Develop procedures for checking residential facilities and

equipment.

Student Affairs

Vice President of Student Affairs

Dean of Enrollment and Completion

Dean of Campus Life

• Develop procedures for checking student affairs facilities

and equipment, including those relating to on-campus

recreation, student organizations, on-campus employment,

community service and volunteerism.

• Develop procedures for pre-positioning resources to

maintain functioning of such campus elements as career

services and student government.

• Develop mutual aid agreements and pre-negotiate services

for goods and services in the event of an emergency.

• Ensure that all items under the Americans with Disabilities

Act are considered throughout the planning and

implementation of the emergency operations plan.

• Ensure that the plan is accessible to students whose

primary language is not English.

• Develop parent or family notification procedures.

Transportation Director of Campus Safety

• Develop procedures for mobilizing campus wide

transportation for an emergency and for maintaining control

of traffic from private vehicles.

• Develop evacuation procedures from various campus

locales.

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1:5 Communications & Media Relations

Rapid, accurate and purposeful communication of key information and messages is

essential. Precise communication minimizes the potential for any inaccurate, negative, or

detrimental information being disseminated to all stakeholders. The College President or

designee is responsible for authorizing all information to be released.

The primary sources for communicating any changes in operations are listed below:

▪ Campus telecom public address system – Announcements are made through

all campus telephones

▪ Green River Safety Alerts (e2campus) – Emergency alerts by text and email to

mobile phones

▪ Green River website

▪ Social media (Facebook & Twitter)

▪ College Email

▪ Desktop/digital alerts – Announcements are posted to all desktop computers

and digital signage throughout all campuses

▪ Direct link - An EOC member or designee will be dispatched as needed

Notification Procedures

• Daytime/regular business hours: If severe conditions develop during regular

business hours, the President’s Office or the EOC will notify all staff, faculty and

students by email. Additionally, Campus Safety will notify instructors and students

in classrooms.

• Evening: Campus Safety will notify all faculty, staff and students still on campus

by 3:00 p.m. (if possible).

• Overnight: If severe conditions develop overnight (or continue from the previous

day), the decision to close campus will be made by 5 a.m. (if possible), and off-

campus notifications will begin immediately.

• Off-campus notifications: Radio and TV stations will be contacted to broadcast

messages and all communications tools (listed above) will be employed.

Media

Managing communications with the media during a major emergency is critical. In an

emergency, the EOC Manager will oversee all communications and will determine who

will be the media spokesperson for the incident. All information released to the media will

be authorized by the college President or designee.

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Section 2 – Activation of Incident Command Center/ Emergency

Operations Center

2:1 Organization

The Green River College Emergency Operations Plan is operated under the Incident

Command System (ICS) as designed by the National Incident Management System

(NIMS). The ICS is a standardized, on-scene, all-hazards incident management

approach that:

• Allows for the integration of facilities, equipment, personnel, procedures and

communications operating within a common organizational structure.

• Enables a coordinated response among various jurisdictions and functional

agencies, both public and private.

• Establishes common processes for planning and managing resources.

The primary objective of the ICS is the management of assigned resources for effective

control of any situation. The ICS organization expands in a modular fashion based upon

the type and complexity of the incident. The Incident Commander manages major

functions until span of control restrictions require the delegation of emergency functions.

Functions are delegated to the command and operational staff, who are equipped to

manage the "hands-on" details of the incident.

Emergency Operations Center Locations

The Emergency Operations Center is a designated location from which the Green River

Emergency Operations Team will coordinate and gather the appropriate resources for

the situation.

Primary Location

The primary location for the EOC is the Administration (AD) Building Boardroom.

Secondary Location

In the event that the Boardroom in the Administration (AD) Building is part of the

emergency or is unsafe, the secondary location will be the Facilities Department

Conference Room in the Facilities Office (FO) Building.

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2:2 Structure of the Emergency Operations Center (EOC)

The first person on the scene is considered the Incident Commander (IC) until he or she

relinquishes it to an EOC member or emergency personnel. The IC shall be the

“decision maker” for all issues during the declared emergency. The IC will use

established procedures for guidance to protect the health, welfare and safety of the

College and its community.

2:3 Roles & Responsibilities

EOC MANAGER

Responsible for the overall management of the incident through its completion or until

officially relieved of command. Oversees the development and implementation of

strategic decisions, and approves ordering and release of resources. Has complete

authority and responsibility for conducting the overall operation.

Coordinate procedures and protocols to ensure efficient, effective and consistent

planning and response. Gather information and intelligence to understand the current

situation, predict probable course of incident events, and prepare alternative strategies to

control operations for the incident. Develop and implement plans, procedures and

processes to support institutional resiliency.

PERSONNEL & SAFETY OFFICER

Responsible for co-leading the ICS in alignment with the EOC manager during an

incident. Directly responsible for on-campus safety personnel during a crisis, building

access, interaction with local police, fire, and other emergency personnel. Immediate

responder to incident providing information and resources for EOC manager on incident

protocols, responses, community responders, and other decision-making during a crisis.

FINANCE & ADMINISTRATION OFFICER

Provide advice and support to the EOC Manager regarding financial issues; insure that

adequate records are maintained to support requests for State and federal assistance;

track time worked by all emergency personnel involved in the incident; and provide cost

analysis and projections.

INFORMATION TECHNOLOGY, TELECOM & SOCIAL MEDIA OFFICER

The Information Technology, Telecom, and Social Media Officer ensures the college’s

computing infrastructure is protected, secured and returned to normal operation before,

during and after an emergency event. Manages the telephone communications and

social media to external and internal constituents.

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LIAISON OFFICER

Act as point of contact for personnel who have been assigned to the event response

from assisting or cooperating agencies. This may include, but is not limited to law

enforcement agencies, fire, public works, water districts, aid organizations, hospitals,

schools, etc. Ensure that these people are informed and involved in the event response.

LOGISTICS OFFICER

Responsible for all the services and support needs of the event. This includes procuring

and maintaining essential personnel, facilities, transportation, equipment and supplies.

OPERATIONS/FACILITIES OFFICER

Responsible for the management of all operations directly applicable to the emergency

such as safety, housing, childcare, food services, behavioral response team, etc.

EMPLOYEE SUPPORT AND DEVELOPMENT OFFICER

Support human resource needs and training before, during, and after the emergency;

coordinate use of volunteers; document names, assignments, and duty hours of all

personnel committed to the operation. Provide ongoing training program for building

captains, and other personnel.

PUBLIC INFORMATION OFFICER (PIO)

Responsible for the dissemination and release of current and timely information about

the emergency event and is the point of contact for news media and other appropriate

agencies and organizations.

DATA COLLECTION AND DOCUMENTATION OFFICER

This position is responsible for maintaining notes before, during, and after an event. An

analysis of the themes that emerged, timekeeping of events, and what resources were

used before, during, and after an event are tracked and recorded.

POLICY AND PLANNING OFFICER

This position works with instructional faculty and staff, counseling, and branch campuses

to coordinate planning and policy considerations before, during, and after an incident.

Responsibilities of Other Individuals

Other college personnel may be utilized for a variety of tasks associated with an

emergency or crisis. Administrators and other employees may be deployed as

communications resources to campus constituents, or used in a variety of other

capacities.

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Building Captains

Selected college employees, designated as Building Captains, have been assigned to

each of the College’s 34 main campus buildings. The primary responsibility of a Building

Captain is to help with building evacuation and security, casualty reporting and

communication with EOC on building status. Building Captains, who are volunteers, are

offered training in building evacuation and lockdown as well as first aid and CPR.

Behavioral Intervention Team

The Behavioral Intervention Team (BIT) is utilized when an emergency occurs on

campus that does not require a building or area to be evacuated, but severe emotional

trauma has occurred. The BIT reports to the Emergency Operations Center and is an

alternative to the implementation of the EOC and the Incident Command Center. The BIT

is made up of the Vice President of Student Affairs; Director of Campus Safety;

counseling faculty; Director of Housing, International Programs and the Judicial

Programs Officer.

Isolated incidents will not activate the Incident Command Center or Emergency

Operations Center. However, it will require the Behavioral Intervention Team to be

called. In the event of an incident of significant nature (i.e. death of a student or wide-

scale incident) the Emergency Operations Center may be activated to help monitor and

assess the situation.

2:4 Documentation

Each section of the EOC will be responsible for keeping documentation during an

emergency event including detailed notes, logs, observations and event summary.

Keeping accurate documentation during an emergency is critical as it is important to

record historic data and assess and review college emergency procedures.

The Clery Act requires all colleges and universities that participate in federal financial

aid programs to keep and disclose information about crime on and near their respective

campuses. Compliance is monitored by the United States Department of Education,

which can impose civil penalties, from $27,500 per violation or more, against institutions

for each infraction and can suspend institutions from participating in federal student

financial aid programs. The Director of Campus Safety will be responsible for any Clery

Act documentation.

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Section 3 – Emergency Procedures

3:1 General Emergency Procedures

No emergency is ever the same therefore no single response can dictate how an

emergency will be dealt with. Green River College will do everything within its power and

resources to prevent the loss of life and property.

Minimum guidelines:

• Always assess if anyone is injured and the severity of injuries. Immediately call

Campus Safety at 3350 or dial 911.

• Provide traffic control assistance to enable emergency vehicles to respond.

• Never speculate about the circumstances of an emergency.

• Follow directions given by law enforcement or emergency response personnel.

• Remain calm; keep each other informed as much as possible; reassure others.

• Do not speak to the media; direct them to Campus Safety or the PIO.

• Closely monitor all communication channels to keep informed of developments,

especially before traveling to campus.

Logical Response and Recovery Steps

Step 1: Emergency occurs;

Step 2: Campus Safety calls emergency agencies;

Step 3: Facilities calls the appropriate utilities as needed;

Step 4: Incident Commander makes a decision to activate the EOC:

Step 5: Once the EOC is activated, all Emergency Operations Center

members are to meet at the Incident Command Center in a timely

manner;

Step 6: Further action is determined by the emergency and the Incident

Commander.

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Rally Point Locations

In the event of a building evacuation on the main campus, all occupants should

assemble at the nearest designated Rally Point location. Each building is assigned to the

nearest Rally Point location below. Make sure to familiarize yourself with the map and

Rally Locations. Building Captains and other personnel will help facilitate building

evacuations to specified Rally Locations.

Building Rally Location

Trades TT parking lot (Rally Point 1)

Campus Corner Apartments P13 parking lot (Rally Point 2)

AD, HR, SA, SR P12 parking lot (Rally Point 3)

CH, FC, FO, IVA, IVB, IVC, IVD,

MC, PE, SC, TC, WT

P6 parking lot south of Cedar Hall (Rally Point 4)

OEB, RLC, SH, ZWC P2 parking lot (Rally Point 5)

HL,PA, SU P16 parking lot between HL & SU (Rally Point 6)

Kent Campus For those exiting on the west side of building or

under sky bridge: west parking lot 2nd light

standard

For those exiting on the east side of building: Kent

Station water fountain

Enumclaw Campus Parking lot (east corner by dumpster)

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3:2 Emergency Contacts and Resources

College Emergency Phone Numbers

Department Campus

extension External number

Auburn Center:

Small Business Assistance Center

Washington Certification Services

5800

6260

3357

253-833-9111

253-833-9111

253-833-9111

Campus Safety 3350 253-288-3350

Campus Facilities & Maintenance 3333 253-288-3333

Campus switchboard 0 253-833-9111

Campus Corner Apartments 3620 253-876-0700

Enumclaw campus 3400 253-288-3400

Kent campus 5000 253-856-9595

Online information sources:

• www.greenriver.edu

• www.facebook.com/GreenRiverCC

• www.twitter.com/GreenRiverCC

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3:3 ACTIVE SHOOTER/ARMED INTRUDER/SHELTER IN PLACE

Armed assailants and “active shooters” create highly unpredictable situations. The

following guidelines are based on federal training guidelines and best practices. An

alternate response may be necessary depending upon the actual situation. Every

situation is different. Trust your judgment for the best course of action. Your own safety

is your top priority!

IMMEDIATE ACTION

DO

DON’T

Prepare for an attack

• If an armed intruder enters your room, you may be trapped. Be ready with a plan

in case you are attacked.

• Some doors may not “lock” but can be held closed by looping and twisting a belt,

cord or shirt around the handle and pulling to the side. If the door opens inward,

use heavy objects as barricades.

• Lock and barricade doors

• Close curtains, stay quiet and away from windows

• HIDE and turn off/silent computer monitors, radios, cell phones,

and other audio devices.

• If outside, run away from the gunshots or armed intruder.

• Stay calm and keep thinking

• Shelter in place

• Call Campus Safety at Extension 3350 and dial 911 if you can

• Notify others via phone and text what you know

• Follow law enforcement instructions

• AS A LAST RESORT, you may need to physically confront an

armed intruder

• DO NOT answer the door

• DO NOT come out until notified by law enforcement

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Dealing with Threatening People

• Remain calm. Be cooperative and patient. Time is on your side.

• Offer to listen. DO NOT judge or argue. Treat their concerns as important. A

person in crisis responds best to someone who is listening, respectful and non-

threatening.

• Use relaxed and confident body language; arms at sides, DO NOT cross legs or

clench fists.

• Allow the hostile person his or her personal space (at least 3 feet).

• If standing, stand at an angle to the individual, not face-to-face.

• Keep your hands in plain view, preferably at your sides – and OPEN.

• Avoid aggressive hand gestures or physical contact.

• Maintain polite eye contact. Use a low, soft, slow voice. Ask/tell the person before

you move.

• Be truthful - to lose credibility is dangerous. Assure the person you will do all you

can to resolve his/her grievances.

• Ask them to suggest a solution. A person will be more accepting of a solution that

they helped develop.

• Look for a “win-win” outcome. Retaining dignity is critical.

• Be observant. Note the type and number of weapons, state of mind, what was

said, and where you are. If you are released or escape, this information will be

needed by police.

Can’t Speak Freely and Need Help

We have a code phrase to let Campus Safety know that you need help. Ask your

supervisor for the code phrase. It is not published.

• Call Campus Safety at 253-288-3350 or extension 3350 from a campus phone

• Use the code phrase. When Campus Safety hears it, they will ask you “yes” or

“no” questions.

• If possible, DO NOT hang up until Campus Safety has finished asking questions.

• If you can’t call Campus Safety, use the code phrase with nearby employees.

They will know to get help.

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3:4 ACTS OF VIOLENCE

Disturbance, Fights or Physical Abuse

It is important that you not ignore a potential dangerous situation. If you hear yelling or

threatening language, confront it immediately or ask someone for help. Knock on a

closed door to see if everything is all right or approach individuals to ask if there is a

problem. It is better to interrupt a situation that could be dangerous, than to ignore it. If

you are uncomfortable doing that, call someone who can help. A call to Campus Safety

at Extension 3350 can generate help very quickly.

If you witness a fight or some other physical abuse, do not become involved but contact

Campus Safety at extension 3350 immediately. It is recommended that you then return

to the scene of the incident and attempt to disperse onlookers and discourage others

from becoming involved in the confrontation.

Workplace Violence

Workplace violence is any act or threat of physical violence, harassment, intimidation or

other threatening disruptive behavior that occurs at the work site. It ranges from threats

and verbal abuse to physical assaults and even homicide. It can affect and involve

employees, clients, customers and visitors.

Green River College requires faculty, staff, students and visitors to report any incident of

workplace violence, verbal or physical, to a supervisor, Campus Safety, Human

Resources or a member of the Behavior Intervention Team.

Categories of workplace violence:

• Stranger Violence – A stranger commits violence against a college employee.

This type accounts for 60% of workplace homicides.

• Client Violence - A client of the organization commits violence against an

employee.

• Employee Violence - An employee commits violence against another employee.

Prevention

In order to best protect the faculty, staff, students and visitors of Green River from an

incident of "workplace violence", it is important to:

• Recognize the warning signs

• Reduce the risk, if possible

• Know how to respond appropriately

• Respond

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Recognizing Trouble

Watch for these nonverbal signs that indicate escalating anger in a person:

• An inappropriate smile; a smug look that suggests they don't believe you

• Touching or rubbing the nose

• Turning the body slightly away, showing they are not interested in what you are

saying

• Rubbing the back of the neck (a sign of frustration)

• Scuffing their shoes

• Short, quick breaths

• Flaring nostrils

• Clenched fists

• Tight neck and face muscles

What To Do If Someone is Becoming Angry

Showing the person you are in control of the situation can help give you the authority to

diffuse it.

• Sit or stand erect

• Square your shoulders

• Smile sincerely

• Avoid touching your face or hair - these show nervousness.

• Use the person's name to show a sense of caring - it makes them feel more like a

person than a number.

• Get them moving - offer them a chair or take them to a private (but safe) area.

This demonstrates your concern.

• Offer them a beverage

• Offer to have the person speak with a supervisor

• Acknowledge their feelings

• Only offer assistance you can provide. Use "I" statements: "What I can do is..."

• Offer them an alternative if one is appropriate and available.

• Call Campus Safety if you sense things are getting out of hand.

If you work in an office that is prone to dealing with angry people, develop a signal

system with co-workers that indicate you want them to call for help, and make sure

someone else is nearby whenever dealing with someone who is irate.

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3:5 BIOLOGICAL THREAT

In the event of a biological attack, public health officials may not immediately be able to

provide information on what you should do. It will take time to determine exactly what the

illness is, how it should be treated, and who is in danger.

The first evidence of an attack may be when you notice symptoms of the disease caused

by exposure to an agent. In a declared biological emergency or developing epidemic,

there may be reason to stay away from crowds where others may be infected.

Follow these guidelines during a biological threat:

IMMEDIATE ACTION

DO

DON’T

• Call Campus Safety at 253-288-3350 or extension 3350 from a

campus phone.

• Quickly get away if you are near the biological threat.

• If you are indoors, close doors and windows and stay inside

until notified by officials.

• If you are outdoors, stay upstream, uphill and upwind of the

area if you see people suffering from signs of exposure

(choking, tearing).

• Protect yourself. Cover your mouth and nose with layers of

fabric that can filter the air but still allow breathing.

• If you have been exposed to a biological agent, remove and

bag your clothes and personal items, wash yourself with soap

and water, and immediately seek emergency medical attention.

• DO NOT assume that you should go to a hospital emergency

room or that any illness is the result of the biological attack.

• DO NOT come out until notified by law enforcement

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3:6 BOMB THREAT

All bomb threats must be taken seriously. Bomb threats can be delivered in a variety of

ways including in-person, via telephone, or in writing. The most dangerous means is in-

person; the most common means is by telephone.

IMMEDIATE ACTION

DO

DON’T

• Remain calm

• Keep your distance from the person making the threat

• Evacuate the area if possible

• Try to signal other people so they can call 911 or Campus

Safety (ext. 3350)

• Talk to the individual in a calm and rational manner

• DO NOT approach the individual

• DO NOT try to negotiate with the person making the threat

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3:7 CAMPUS CLOSURE/EVACUATION

IF ASKED TO EVACUATE, EVEN IF PROBLEMS ARE NOT OBVIOUS, IT IS YOUR

RESPONSIBILITY TO COMPLY.

IMMEDIATE ACTION

DO

DON’T

Campus closure/evacuations fall into two categories:

1. Small-scale evacuation refers to evacuation of a single or grouping of buildings

or a defined area.

2. Large-scale evacuation automatically activates the Incident Command System.

During a building evacuation, Building Captains will assist students and staff in

evacuating the building to a specific rally point. It is the responsibility of the Building

Captain to ensure that those who need assistance in leaving the building are provided

for.

A number of rally points have been identified on Green River’s main campus. These

rally points will be used for individual building or all-campus building evacuations. If a

rally point is unusable, the EOC will provide direction to the appropriate Building

Captain(s).

Emergency Evacuation for Persons with Physical Disabilities

Please be aware that people with disabilities and their service animals may be entirely

self-sufficient under normal circumstances but may need extra assistance in an

• Evacuate the room or area immediately and move to a

designated rally point

• Offer assistance to others whenever possible

• If there is time, take personal belongings with you

• After evacuating, stay at the rally point

• DO NOT use the elevator – take the stairs

• DO NOT return to the building until notified by officials

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emergency. Ask the person how you can help them most affectively. Assistance should

be offered not assumed.

Note to Persons with Disabilities: You are strongly encouraged to contact Disability

Support Services (students) or Human Resources (employees) to discuss safety issues

and the College’s evacuation plan.

Green River Students, Employees and Guests

In the event of an emergency, observe the following evacuation procedures to assist

people with disabilities:

• Be aware of areas near your classroom or office that have been designated for

wheelchair users or others with disabilities.

• Be aware that people with disabilities may need more time to make necessary

preparations in an emergency.

• Be aware that rescue, fire and police personnel, and Building Captains will check

all elevators, exit corridors, and exit stairwells for trapped persons, including

persons with disabilities who are unable to use stairs.

• Offer assistance whenever possible.

People with Mobility Impairments:

• Persons using wheelchairs on ground level floors can evacuate along with other

persons.

• On a non-ground level floor, you may need to assist a person who uses a

wheelchair (electric or manual) and evacuate that person, leaving the

wheelchair behind. Note: In order to safely carry a person while descending

stairs, two persons must use specific techniques, which must be learned and

practiced prior to an actual emergency. If you do not know these techniques, or if

the person does not wish to be carried, tell the person using the wheelchair to

remain in the area of rescue assistance and/or stairwell, and then seek help from

Campus Safety, police, and/or fire personnel immediately.

People with Vision Loss

• Help guide a person with vision loss by asking the person if he or she would

like to take your arm at the elbow. DO NOT grasp the arm of a person with low

vision or blindness. Give the person verbal instructions as you guide the

person, and advise about steps, rough terrain, doorways, debris, etc. Verbal

compass directions, estimated distances, and directional terms are the most

familiar tools for persons with vision loss.

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• A service animal could become confused or disoriented in a disaster. People

who are blind may have to depend on others to lead them, as well as their

service animal to safety during a disaster.

People who are Deaf or Hearing Impaired

• Hearing impaired persons should individually be made aware of an emergency

and how to respond to it. Write directions on paper if necessary. It should not

be assumed that hearing impaired persons can hear the fire alarm or that they

will know what to do by watching others.

People with Respiratory Illnesses

• Many respiratory illnesses can be aggravated by stress. In an emergency,

oxygen and respiratory equipment may not be readily available. People with

respiratory illnesses should be referred to emergency personnel.

People with other Disabilities

• Ask the person how you can help them most effectively. If necessary, lead the

person to an area of rescue assistance and/or stairwell and tell the person to

wait there, and then go seek help from Campus Safety, police, and/or fire

personnel immediately.

Area of Rescue Assistance

Areas of Rescue Assistance are designated places where people with disabilities remain

temporarily in safety to await further instructions or assistance during emergency

evacuations. At this time, building stairwells and exit corridors are to be used as

temporary waiting areas.

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3:8 CIVIL DISTURBANCE

Demonstrations that do not restrict pedestrian traffic or disrupt education are allowed on

campus. In the event of a civil disturbance, please follow these guidelines:

Peaceful Demonstrations:

• Notify Campus Safety at 253-288-3350 or extension 3350 from a campus phone

• Campus Safety will monitor the demonstration for vandalism or signs of

escalation

• Campus Safety will contact Police if needed

• Preplanned demonstrations may have law enforcement presence

Disruptive or Destructive:

• Notify Campus Safety at 253-288-3350 or extension 3350 from a campus phone

• Identify individuals acting out (clothing, physical description, and activity engaged

in)

• Campus Safety will contact Police if needed

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3:9 EARTHQUAKE

Earthquakes strike suddenly, violently and without warning. The likelihood of a large

earthquake occurring in the Puget Sound region is high. Therefore, it is important to

know safety precautions during an earthquake.

IMMEDIATE ACTION

DO

DON’T

After the Earthquake

▪ Be prepared for aftershocks, which can be as intense as the initial earthquake.

▪ Check for injured persons in your building or area. Do not move the injured

individual unless there is serious danger to the person’s safety.

▪ Remain calm and evacuate the building or area in an orderly manner.

▪ Do not use any open flames until you are certain there are no gas leaks. NO

SMOKING.

▪ If you smell gas in your building, evacuate immediately and notify Campus Safety.

▪ Stay away from fallen or damaged electric wires.

• If inside, stay there

• If outside, get into an open area

• Get under a desk or table, or stand in a doorway or corner.

• Stay clear of windows, bookcases or mirrors.

• Extinguish any open flames or sources of ignition immediately.

• If in a multi-story building, stay on the same floor. An

evacuation may not be necessary. Wait for instructions from

safety personnel.

• DO NOT use elevators

• DO NOT rush for doors

• DO NOT re-enter buildings until notified by officials

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3:10 FIRE

Be Prepared

• Be sure you know the location of fire extinguishers, exits, and pull stations in your

area.

• Always evacuate when you hear the fire alarm. There is no way to know whether

the alarm is false or not. Evacuate and proceed immediately to the nearest

Building Rally Point.

IMMEDIATE ACTION

DO

DON’T

• Pull fire alarm

• Call Campus Safety at 3350

• Evacuate the building, close the doors

• Smother or douse a small, minor fire if you feel you can control

it without endangering others.

• Call Campus Safety at 3350 even if the fire is out.

• If fire is small AND you have extinguisher training, use a

portable fire extinguisher to put out the fire.

• If you have doubt about the size of the fire or your ability to

extinguish it, do not try. Evacuate.

• If you become trapped, get as low as possible where there is

the least amount of smoke.

• DO NOT attempt to extinguish a fire if you doubt the size or

your ability.

• DO NOT use elevators

• DO NOT stop for personal belongings or records

• DO NOT stand in smoke. Crawl to nearest exit, cover your nose

and mouth with a cloth to avoid inhaling smoke.

• DO NOT open a door if smoke is pouring in or around the

bottom or if it feels hot.

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3:11 FLOOD RESPONSE

Green River College has several operations that are located in the Green River Valley

and could be directly impacted by a flood. Several employees and more than 1,000

students are at valley locations that include Kent Campus; Auburn Center; ABE/ESOL

locations at the Auburn, Algona/Pacific and Kent Libraries; and various internships,

practicum, and other learning opportunities.

In addition to learning operations in the valley, many students and employees and their

families live in areas that may be directly impacted by flood waters. Many more live in

areas outside the flood zone, but rely on using valley roadways, as well as bus and train

transportation to reach Green River campuses.

While the main campus would not be impacted directly by Green River flooding, indirect

impacts could include the loss of utilities – electricity, natural gas, sanitation/sewer, and

transportation, to name a few. The main campus could also be impacted by large

numbers of employees and students, who could not for various reasons report to work or

school.

Assumptions

• There will be ample warning prior to Green River Valley flooding, with the

exception of a catastrophic dam or levee failure.

• Valley flooding might directly impact Kent Campus, Auburn Center, and other

learning sites such as ABE/ESOL, practicum and internship locations.

• Valley flooding will indirectly impact the main campus.

• The main campus is assumed not to be an emergency evacuation site; however,

the college could be used as an emergency shelter site through a declaration by

the Governor.

• Recovery resources will be available from the Federal Government through

FEMA.

• The college’s Emergency Operations Center (EOC) will remain active during the

crisis.

Prior Warning

Green River College will utilize a dual warning system combining Flood Alert Phases

provided by the King County Flood Control Center as well as weather and hydrologic

bulletins provided by the National Weather Service Office in Seattle.

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Evacuation Plan Kent Campus, Enumclaw Campus and Auburn Center

The EOC will be responsible for announcing and coordinating the evacuation of the Kent

Campus, Enumclaw Campus and/or Auburn Center, unless prior instruction is provided

by city officials, emergency planners or police and fire. Both facilities may, or may not, be

evacuated simultaneously. Evacuation notification from the EOC may be delivered by a

variety of means including in-person, phone, email, or other means. If available, students

and staff will be given a timeline of when the Green River is expected to crest flood

stage. Employees are expected to ensure that all students have safely left the building

and have transportation to unaffected areas. Once students are safely evacuated,

employees may be asked to follow building systems shutdown plans that could include

securing equipment, files, fire and security systems, elevator and IT/telecom protocol,

shutting down the main power, and securing outside doors (see building checklist).

Protection of Property

Plans will be developed and shared with Kent Campus, Enumclaw Campus and Auburn

Center staff on protocols to follow to protect College property. Individual building

checklists will be used by the EOC and building staff to ensure property is secured prior

to, during and after an evacuation.

Kent Campus, Enumclaw Campus and Auburn Center Re-entry

Adequate time will be allowed to bring facilities back online following an evacuation. Re-

entry of a facility is to be coordinated by the EOC in conjunction with Campus Safety and

Facilities. Building employees will be notified when they can return to their work location.

Students will not be allowed to return to buildings until systems are in place and buildings

are adequately staffed.

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3:12 HAZARDOUS MATERIALS

A hazardous spill could occur on or off-campus and affect the entire college and nearby

community.

IMMEDIATE ACTION

DO

DON’T

If you are instructed to remain in your office or building, you should:

• Close doors and windows and turn off all ventilation, including furnaces, air

conditioners, vents and fans.

• Seek shelter in an internal room and take your disaster supplies kit.

• Seal the room with duct tape and plastic sheeting.

• Listen to your radio for instructions from authorities.

Please note it is the responsibility of each department that uses chemical and hazardous

material to ensure an adequate supply of chemical-specific spill materials is readily

available.

• Campus Safety at 253-288-3350 or extension 3350 from a

campus phone

• Evacuate the immediate area, avoid the area of the spill, and

close doors behind you.

• If material contacts your skin, immediately flush the affected

area with copious amounts of water. Remove and discard

contaminated clothing and shoes.

• Consider extinguishing a naked flame or fire hazard.

• If outside, stay upstream, uphill and upwind of the spill.

• DO NOT attempt to clean up the spill yourself.

• DO NOT leave campus until officials have initiated campus

evacuation procedures.

• DO NOT return to a building until notified by officials.

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3:13 PUBLIC HEALTH THREAT

Epidemic/Outbreak

If a person becomes ill with flu like symptoms and has reason to believe they have been

exposed to a severe, highly contagious strain of influenza, the individual should report it

immediately to the local Health Department and avoid all contact with the public.

If a pandemic influenza outbreak occurs in King County, the College’s decision to remain

open will depend on the timing of the outbreak and whether the outbreak is national or

local. In coordination with the King County Health Department, the College will determine

whether to cancel classes and/or programs such as sporting events and performances

occurring on campus.

Blood Borne Pathogens

“Blood borne pathogens” refers to disease-causing microorganisms present in blood or

potentially infectious body fluids. If exposed to a potential blood borne pathogen, report it

immediately to Director of Campus Safety or the Senior Director of Human Resources &

Legal Affairs and fill out an incident report.

High-Risk Exposure

The steps listed below are to be taken in response to a “high-risk” exposure incident,

which is defined as an accidental puncture injury, mucus membrane, or non-intact skin

exposure to human blood or body fluid. A high-risk exposure should be considered

infectious, regardless of the source.

• Immediately and thoroughly wash the exposed site with soap and water, or flush

the eye and mucus membrane with water or saline for 15 minutes.

• Report the incident to your supervisor immediately.

• Notify Campus Safety (ext. 3350), who will notify the appropriate personnel.

Contact with the following bodily fluids or materials are not covered by this section:

semen, feces, nasal secretions, saliva, sputum, spit, sweat, tears, urine, and vomit. If

any of the preceding bodily fluids contain visible blood, then follow the high-risk

procedures listed above. If a spill or contaminated area is in a college building, contact

Campus Safety at ext. 3350.

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3:14 SEVERE WEATHER

Extreme weather conditions such as ice or wind storms, blizzard conditions or heavy

snow could result in emergency conditions requiring cancellation or delayed start of

classes, or campus closure.

Green River College will make every attempt to keep offices and services operating in

inclement weather. However, there may be times when weather is too severe for the

College to remain open. The President will make the final decision on whether classes

are canceled, start late, or suspend operations based on information provided by the

EOC.

Snow/Ice

In the event of a significant snow/ice storm, the following measures should be taken:

• If the main highways (I-5, I-405, SR 167 or SR 18) are closed or have restricted

access, campuses will be closed.

• If there has been significant snow fall or accumulation of ice overnight which

renders roadway travel hazardous, a decision to close campuses or delay start

time will be made by 5 a.m. The announcement will be made via email, e2campus

alert, the College’s website, Facebook and Twitter.

• If the Auburn or Kent School Districts cancel school, chances are that the College

will cancel classes as well.

• For Enumclaw Campus MORNING CLASSES ONLY (7 a.m. – 10 a.m.) they will

follow what the Enumclaw School District does. The College will make operational

decisions for Enumclaw classes starting after this timeframe.

• It is important for students, faculty and staff to closely monitor all communication

channels to keep informed of developments, especially before traveling to

campus.

Severe Wind

In the event of a severe wind storm, the main campus will be at high risk of falling trees

and debris as well as power failure. The unpredictability of falling trees and debris makes

the entire campus very hazardous to students, faculty, staff and visitors.

If it is determined that the campus is unsafe, a decision to suspend operations will be

made by the President. If the wind storm occurs overnight, the decision to close campus

will be made by 5 a.m. The announcement will be made via email, e2campus alert, the

College’s website, Facebook and Twitter.

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3:15 STRUCTURAL FAILURE

In the event of structural failure of any building, access will be restricted and notifications

will be delivered via campus voicemail and email, e2Campus, and social media.

IMMEDIATE ACTION

DO

DON’T

Upon arrival at the scene, Campus Safety will:

• Secure the building or area

• Determine if injury or loss if life has occurred; if so, verify 911 has been called or call 911

• Provide crowd control as necessary

• Provide assistance to emergency response team

• Establish an Incident Command Post

• Notify Facilities and Maintenance

• Call Campus Safety at 253-288-3350 or extension 3350 from a

campus phone.

• Leave the building if you can.

• Call 3350 if others are still trapped.

• Free others if you can without endangering yourself or them.

• DO NOT enter a damaged building.

• DO NOT touch power lines or wiring. Gas utilities may be

damaged and extremely dangerous.

• DO NOT enter a building until notified by officials.

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3:16 SUSPICIOUS PACKAGE

If you are suspicious of a mailing you received on campus and are unable to verify the

contents with the addressee or sender, take the following steps:

IMMEDIATE ACTION

DO

DON’T

If you inadvertently open a suspicious package/letter or it is leaking liquid or an

unknown substance, take these steps:

1. Immediately set the item down gently at the location it was opened.

2. From a safe location call Campus Safety at ext. 3350 or dial 911.

3. All potentially exposed persons should wash exposed skin surfaces with soap and

warm water.

4. Return to an area within the building adjacent to the initial exposure (i.e., a

hallway outside original room) and wait for emergency responders.

5. If possible, make a list of all people who may have had contact with substance for

investigating authorities.

• Call Campus Safety at 253-288-3350 or extension 3350 from a

campus phone.

• Remain calm.

• Leave letter/package in area and evacuate immediately.

• Keep others out of area.

• Remain at the site until emergency responders arrive.

• DO NOT disturb any contents in the letter or package.

• DO NOT ignore the threat.

• DO NOT attempt to clean up material.

• DO NOT touch face, eyes, nose or mouth.

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IF YOU SUSPECT AN ITEM DELIVERED TO CAMPUS MAY BE A BOMB:

• DO NOT MOVE THE ITEM.

• Calmly notify others in the immediate area and evacuate.

• If there is a fire alarm in your area, DO NOT ACTIVATE IT. You do not want to

frighten everyone.

• Call 911 and Campus Safety (ext. 3350). DO NOT USE A CELLULAR PHONE

OR 2-WAY RADIO! A cell phone or radio could potentially set off the package.

• Clearly state the type of emergency to the 911 dispatcher.

• Clearly state the location of the suspicious package or letter, your name, location,

and telephone number from which you are calling.

• Do not hang up until told to do so.

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3:17 UTILITY FAILURE

IMMEDIATE ACTION

DO

DON’T

Elevator Failure

If you are trapped in an elevator remain calm and pick up the phone or push emergency

button. DO NOT ATTEMPT TO CLIMB OUT ON YOUR OWN. The elevator can resume

operation at any time.

Plumbing/Sewer Failure

Call Campus Safety at Ext. 3350 and report the location of the failure.

In the event of disruption of major communications systems contact the

appropriate department:

• Loss of computer network capability: Information Technology (ext. 2222)

• Loss of telephone capability: Campus Switchboard (ext. “0”)

Note: Individual voice, data, or video services outages do not constitute an emergency

unless they directly affect safety.

• Call Campus Safety at 253-288-3350 or extension 3350 from a

campus phone

• Remain in building until evacuation orders are given.

• Locate exit stairs or doors and evacuate the building while

emergency lights are on.

• If a natural gas leak, leave area immediately.

• DO NOT use candles or open flame.

• DO NOT enter the building until power is restored.

• DO NOT walk through standing water due to the potential for

electrocution hazards.

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3:18 VOLCANIC ERUPTION

In the event there is a large eruption that causes volcanic ash to fall on the College, the

following steps should be taken:

IMMEDIATE ACTION

DO

• Close all doors and windows

• Call Campus Safety at 253-288-3350 or extension 3350 from a

campus phone

• Avoid going outside if possible. If you go outside, cover your

mouth and nose. Keep skin covered to avoid irritation from

contact with ash.

• Wear long-sleeved shirts and long pants.

• Keep car or truck engines off.

• Follow instructions from officials.