Emergency Management Roundtable: Lessons Learned During ... · Roundtable: Lessons Learned During...
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Emergency Management Roundtable: Lessons Learned
During Disasters
Larry J. Yium, CPFO, CGFM
Director (ret.)
Office of Planning & Research
Houston Police Department
What Gulf Coast Experienced
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Other Disaster Experiences
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Not Just a Public Entity Issue
Utility Grid
Financial Networks
Miracle on the Hudson
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Lessons…
But wait!
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“Do you feel lucky?” Inspector Harry Callahan
Hope that it will never happen
Forest Gump-**it happens
But something will!
Before the Disaster
Recognize disasters are low frequency, high consequence events
Manage risk velocity-speed of an occurrence of a particular risk impacting the organization
Speed of onset
Speed of impact
Speed of reaction
Be cost efficient, not miserly
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Mitigation
Ask the right questions
Identify the single point of failure in a scenario/process
Plan
Development of objectives
Selection of strategy among alternatives
Decide which resources to allocate
Train; meet with stakeholders; tabletop exercises
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Plan for What?
Your people are gone
Your technology is gone
Your facilities are gone
Your constituents (service providers) are gone
Your long view
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It Won’t Be Enough!
No matter how much
By definition- a disaster is beyond your capabilities
But you would have
thought about it
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The Challenge
Asked to perform extraordinary tasks
Possibly in an intense or uncomfortable environment
With people that are relative strangers
Every move is under intense scrutiny
Hope that you don’t get voted off
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Staff Issues
Essential jobs vs.
essential personnel
Employee welfare/communication
Employee families
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Active Shooter
Have a Plan
You Tube: Run, Hide, Fight-Ready Houston
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Leaving the Light On
Caring for and housing off duty employees
Family members staying at facilities/ shelter management
Pay for employees spending the night at facilities
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Did I See This Being Eaten on
or ?
Why food is important
Why food is your biggest headache
Alternative providers
When it absolutely has to be there overnight
Delivery time/ priority
MOUs/standby contracts/ inventories
How much to inventory/ storage issues
“Just in time”, but Not Your Time
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Can You Hear Me Now?
How many bars?
Bundled services
Backup and alternative plans
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Time to use a lifeline?
Expectations of Help
FEMA
Other organizations like Red Cross or Salvation Army
Other governments
Volunteers
Who you gonna call?
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What’s in Your Wallet?
P-Cards
Petty cash
Bank access to cash/wire
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“No heat … no light … not a single luxury.”
But we need a bean counter?
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Recordkeeping
Importance of recordkeeping
What to track
Interim reporting
Alternate means to gather info or report
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Elvis Has Left the Building, Why Haven’t You?
Capturing documentation
Demobilization
Recovering inventory
Resources for business continuity
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Think Outside the Box
Know the rules.
Forget the rules. Need for flexibility
Need for new rules
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Conclusion
“ Hell is to drift, heaven is to steer.” George Bernard Shaw
“Far better is it to dare mighty things, to win glorious triumphs, even though checkered by failure …”
Theodore Roosevelt
Be on the Highlight reel, not the Lowlight reel
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Contact Information
*For questions or comments about this presentation-
Larry J. Yium
713-859-6226
Risk Assessment Matrix
Impact (Consequences)
Frequency
High Impact
Low
Frequency
High Impact
High
Frequency
Low Impact
Low
Frequency
Low Impact
High
Frequency
Risk
Mitigation
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NATIONAL INCIDENT MANAGEMENT SYSTEM (NIMS)
Unified Command Representatives
from Local Jurisdictions
Operations
Planning Logistics Finance/
Administration
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