eMERGE Training for DOM 2 24 14 · training and dedicated time during first weeks to provide ......

DOM Faculty MeetingFebruary 24, 2014

Michael Ieong and Chris Manasseh

Training Plan

Logician

CURRENT PROGRAMSWHERE DOM DOCUMENTS/ORDERS

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EMR PROGRAMS CHANGING

SaturdayMay 24, 2014

Memorial Day Weekend

February 2015

SCM

SoftMed

Patient Keeper

SCM

SoftMed

Patient Keeper

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ACTIVITIES AND PROCESSES TO LEARN

GO‐LIVE: Saturday, May 24, 2014Memorial Day Weekend

DOCUMENTATIONHistory & PhysicalDaily progress noteTransfer noteConsult noteProcedure note

ORDERS

Discharge summary

BILLING

FLOWSHEETS

WORKFLOW NAVIGATORS(documentation & orders)

AdmissionTransferDischargeNOTEWRITINGORDERINGREPORT REVIEWvital signs, labs, process metrics

CHARGE CAPTURECHART REVIEW(access & integrated format)ER activityOR activityRespiratory, Social work, CaseManagement, PT/OT, NutritionINBOXOutstanding CosignaturesCommunications

CURRENT ACTIVITIES

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TRAINING PLAN: PRE-GO-LIVE

• Two 4‐hour sessions – trainer led, hands‐on learning

o Epic CPOE* Provider 100: work with admitted patient to gain broad overview, perform common notewriting and ordering activities

o Epic CPOE Provider 200: Learn activities related to major workflow activities of Admission, Transfer, and Discharge Navigators

• Schedule these soon given challenges of finding two 4‐hour blocks in your and the training schedule

o Look at schedule online found on eMergewebsite** under Training (3/23 – 5/16/14)

o Schedule requests managed through central administrator in each Section

• Completing some E‐learning modules will yield greater return from these classroom sessions

*computerized physician order entry** click at top of main BMC website

SCHEDULED CLASSROOM TRAINING (REQUIRED) PROVIDER‐DRIVEN TRAININGE‐Learning• Short, online training modules organized

by specialty and task (modules listed on subsequent slide)

• Intent to familiarize with general Epic format; will not reflect BMC‐specific setup

• Obtain access by registering with Epic Userweb* using BMC email address

*Google “epic userweb” to find

Playground• Providers can enter environment from

any workstation 24/7

• Providers can try processes with practice patients

• Patients are reset each night

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On-Line Training Schedule

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On-Line Training Schedule

EPIC CPOE Provider 100Class : EPIC CPOE Provider 100Class Times Initial Location Instructor(s) Spaces

3/23/2014 1:00 PM - 5:00:00 PM H Building(Training Room 1) Jaclyn D Wyman 20

3/24/2014 8:00 AM - 12:00:00 PM H Building(Training Room 1) Jaclyn D Wyman 20









EPIC CPOE Provider 200Class : EPIC CPOE Provider 200Class Times Initial Location Instructor(s) Spaces







4/2/2014 7:00 AM - 11:00:00 AM H Building(Training Room 1) Jaclyn D Wyman 20


Schedule through designated administrator in your Section

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TRAINING PLAN: E-LEARNING COURSES

E‐LearningShort, online training modules organized by specialty and task

Need to register through Epic UserWeb:https://userweb.epic.com

RecomomendedModules

Helps if done before classes

N.B., uses generic Epic setup, not BMC

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TRAINING PLAN: GO-LIVE AND AFTER

At‐the‐Elbow professional staff will be circulating round the clock to provide immediate, on‐site help

BMC Super Users MD colleagues with extra training and dedicated time during first weeks to provide specialty specific help and rapid trouble‐shooting/escalation of issues as they are identified

Command Center –A physical location staffed by BMC, Optimum and Epic staff who provide centralized technical support of BMC staff and above support personnel.

ON‐SITE PROVIDER‐DRIVEN TRAININGE‐Learning continues• Short, online training modules organized

by specialty and task

• Intent to familiarize with general Epic format; will not reflect BMC‐specific setup

• Obtain access by registering with Epic Userweb* using BMC email address

*Google “epic userweb” to find

Playground continues• Providers can enter environment from

any workstation 24/7

• Providers can try processes with practice patients

• Patients are reset each night

TRAINING PLAN PEARLS

1. Sign‐up for training through your Section administrators soon

2. Register on Epic UserWeb and complete a few suggested modules, you’ll get more out of the training classes; surf while you’re there

3. Go into the Playground

4. Learn who the Super Users are in your Section

5. After Go‐live tap into:• At‐the‐elbow staff• Super Users• UserWeb

• Playground

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Department/Section Point People For Scheduling

Department of Medicine Eva Greenwood

Section of Cardiology John Kuo

Section of Community Medicine Debra Donovan-Paarz

Section of Endocrinology Jen Fosbroke Devon Carr

Section of Gastroenterology Linda Neville

Section of General Internal Medicine Debra Donovan-Paarz

Section of Geriatrics Laura Anastasi David Kornetsky

Section of Hematology/Oncology Kerri Curran

Section of Infectious Disease Matthew Chislom Sophia Papadopoulos

Section of Nephrology Theresa Nguyen

Section of Pulmonary, Allergy, & CCM Aline Hillman Raquel McDonald

Section of Rheumatology Cassandra Knight

eMERGE Training for DOM 2 24 14 · training and dedicated time during first weeks to provide ......

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