EMC SERVER MANAGER · EMC Server Manager Capabilities Hardware Vendor Agent Monitoring Discovery...

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EMC SMARTS SERVER MANAGER 9.1

Virtual Data Center Visibility Across Storage, Network, And Server

Brian Lett Senior Product Marketing Manager, EMC Barry Weinstein Senior Product Manager, EMC


…find problems 80% faster?

…fix problems 60% faster?

…double the efficiency of delivering your service?

What is it worth to you to…

These are actual customer outcomes.


The Challenge

Deliver new IT services faster

Provide service assurance

Optimize resources

Storage Network Compute Storage Network Compute

MANAGEMENT GAP

MANAGEMENT GAP

Virt

ual

Phys

ical

Applications


What if… you could deliver IT as a service with confidence? Success requires crossing domain boundaries and delivering:

Compute Storage Network

Compute Network Storage Storage Network Compute

Service Assurance

Speed to Service

Resource Optimization

Applications

Applications

Physical and Virtual


RCA Tops Desires for Automation Technologies Q48 Which of the following types of network management automation

are priorities within your organization? Select all that apply.

Source: Enterprise Management Associates, “Megatrends Research” February 2012

Root Cause Analysis

Configuration Back-up

Predictive Alerting

54%

44%

43%

43% Corrective/Recovery Actions


Source: Enterprise Management Associates, “Network Management and the Responsible, Virtualized Cloud,” February 2011

34%

34%

32%

42%

39%

38%

48%

39%

24%

24%

19%

16%

0% 20% 40% 60% 80% 100%

Discovery & topology mapping to relate VMs to Hosts

Monitoring virtual switches for health/performance

Collecting NetFlow (or equivalents) from virtual switches

Collecting packet traces between VMs for monitoring & troubleshooting

Absolutely Required Very Important Somewhat Important Low Importance Totally Unnecessary

Place Holder

VM and vSwitch Discovery and Monitoring Are Considered Highly Important

How important is it to establish the following network management

visibility functions within your virtualized server environment?

Monitoring virtual switches for health/performance

Discovery & topology mapping to relate VMs to Hosts

Collecting packet traces between VMs for monitoring

& troubleshooting

Collecting NetFlow (or equivalents) from virtual

switches


What if you could…

Gain granular visibility to leverage the full value of your virtualized environment?

Automate configuration tracking and remediation across your IT infrastructure?

Be certain that you’re assigning the right resources to the appropriate problem at the right time?


VDC VISIBILITY • Unified management of virtual and

physical IT environments, a key enabler for cloud computing

IDENTIFY & ACT • Advanced Root Cause Analysis (RCA) to

quickly separate symptoms from problems

CONFIGURATION MANAGEMENT • Complete coverage across Storage,

Network and Compute

EMC Cloud Infrastructure Management

Storage Network Compute

Speed

Assurance

Optimization

Applications

Physical and Virtual


Smarts 9.1


What Is the Problem?

• Too much data, not enough information

– Too many trouble tickets being opened in the call center—can’t keep up

• Difficult to determine the root cause of a problem

– Can’t distinguish among network, storage, and application faults

• Difficult to gauge the impact of an IT-level problem to the business

Application Domain Storage Domain

Network Domain

IP

Problem

Symptom Symptom

Symptom Symptom Symptom

Symptom

Management solutions send alarms for everything


Auto Discovery – Simple and Efficient

• Auto Discovery – Find Existence – Discovery Based on Device Filters

• IP • Name • Description • Device Class [e.g. Router, Switch, Host]

– Starts with a single seed device

• Seeded Discovery – Implied Existence – Seed/Host file – External Systems/DB Feeds

• Detailed Discovery – Discovers Detailed Device Containment and Relationships – Automatically populates repository to generate a run-time

model of the environment

• Provisioning Databases – Customer and Business Info

• High performance and scalability designed for carrier class infrastructures

• Drives other discoveries (e.g. EISM, MPLS, OSPF, BGP, Tetc)

– No overlap, No adverse affect on Infrastructure

Managed

Domain

Discovery

Auto Discovery

Seed


Capture Symptoms

Isolate Root Cause Problems

Identify Affected Services

Business Impact Priorities

One Common View for Information Global Console


EMC Server Manager Capabilities Hardware Vendor Agent Monitoring

Discovery and availability monitoring of vendor agents, including Dell, Sun Management Center, IBM, and HP via SNMP

Windows Management Instrumentation discovery and instrumentation for Windows servers

Performance thresholding across both WMI and SNMP

Microsoft and Symantec Veritas Cluster

Monitoring

Smarts can now correlate within and across Microsoft clusters

Discover the cluster and its elements—cluster nodes, protection groups, dependent resources

Generating an event when there is a protection switchover

Application Process Monitoring

Replaces agents and frees server resources—great for VMware. Allow for multiple processes to be grouped across multiple servers

Generate an alert for critical application on a given host when a process is missing or application exceeds the min/max values allowed

Provide tool to configure the critical applications and process to be monitored per host

F5 Load Balancers (aka Application Delivery Controllers)

Monitor and Instrument redundancy pairs

Monitor status of virtual servers and generate alarms

Track configuration synchronization between BigIP Pairs

Microsoft Hyper-V Server Monitoring VM topology discovery and association of VM with Hyper-V server and physical host

Microsoft Hyper-V and VM topology maps

Automatic Microsoft Quick Migrate topology updates

VMware ESX Server Monitoring

VM topology discovery and association of VM with ESX server and physical host, Cluster discovery

VMware ESX and VM topology maps VMware Storage Discovery, Monitoring & Correlation

Automatic VMware VMotion topology updates, VM added., VM Deleted


Credentials GUI –Read Only vCenter Discovery/Monitoring


Discovering the Virtual Environment

• Provides Unprecedented Management – Availability management of VMWare ESX servers and the

VMWare Virtual Machines (VMs) associated with them • Detailed Discovery of

– ESX Servers, Clusters – Virtual Machines – vSwitches contained within ESX servers

• vNICs, Physical NICs • Nexus1KV, VMware Distributed Virtual Switch, Simple vSwitch

– vCenter Instances, Datacenter Folders – Datastores, HBAs, SCSI Path, SCSI LUN

• VMWare NMP and EMC Powerpath/VE • FC Switches, EMC Storage Arrays (VNX, VMAX)

– Supports dynamic discovery of added/deleted/migrated VMs • Dependencies and Relationships

– VM topology dynamic (real-time) discovery, association of VM with ESX server and physical host

– Relationships – VM ESX HBA SCSIPATH Datastore SCSILUN – vCenter Datacenter Cluster ESX VM – VM vNIC vSwitch Physical NIC Cable PSwitch – Information displayed in Topology Browser and in VMWare

ESX and VM topology maps to physical switch

Virtual Machines

VMware ESX Server

APP

OS

APP

OS

APP

OS

APP

OS

APP

OS

Physical server


Dynamic “Ongoing” Discovery of VMs

• VMotion – Virtual Machines may be added, deleted or moved from

one ESX to another via DRS, DPM or by the operator – This feature can be activated manually or automatically

by the ESX operator – Its useful for resources optimization, protection,

disaster avoidance and power management

• ESM Dynamic Rediscovery – ESM supports the critical feature of dynamic discovery

and re-instrumentation of added, deleted and moved VMs.

– Provides an up to date view of the virtual environment – VM Powered ON, OFF, ADD, DELETE – ESX Shut down (not down) – Ensure ESM is always monitoring the true virtual

infrastructure – Dynamic discovery background thread checks ESX

instances and updates topology as necessary – Dynamic discovery can be configured for how often the

thread runs or can be disabled all together

Virtual Machines

VMware ESX Server

APP

OS

APP

OS

APP

OS

APP

OS

Physical server

APP

OS

VMotion


Insight from the VM to ESX to Physical Switch

Physical Switches

Full, accurate visibility becomes crucial as the number of VMs grow!

Virtual Switches

ESX VMs


Routers

MCAST IP FCoE

Firewalls MPLS

OSPF IS-IS

BGP

EIGRP VPNs

Data Center

Switches

Servers

IP & Storage Network

NAS

SAN

Monitoring Extended to Include Storage

• Monitoring Customer Data Center • Applications & Processes • Servers, load balancers • Network: IP, LAN/WAN, VoIP • Storage: SAN, NAS, FCoE


Routers

MCAST IP FCoE

Firewalls MPLS

OSPF IS-IS

BGP

EIGRP VPNs

Data Center

Switches

Servers

IP & Storage Network

NAS

SAN

Virtual Data Center

Server Virtualization

Applications

Expanded to the VMware Environment

• Virtualization • Impact to VMs • DRS Monitoring


Smarts Storage Monitoring & Impact End-End Visibility, RCA, Impact Analysis and Proactive Notifications

SAN Network

Physical Switch

(Redundant)

ESX Server

Virtual Datastore

FC Switch

Virtual Switch

SAN

IP Network

NAS - iSCSI

HBA(s) NIC(s)

VDC Storage Insights for Operations • End-End Discovery • Cross Domain RCA • Business/Impact Awareness

Providing: • Identify exact FC Switch, port,

cable etc for a SAN path failure • Identify EMC storage array as

source of LUN failure

Leverage ProSphere Topology & Instrumentation

Certify SAN switches and storage arrays for availability

Logical LUN connectivity from VM, to NAS/SAN to storage back-end

RCA SAN switches & arrays Simple SAN topology

APP

APP

APP VM

2 VM 3

VM 1


Storage vMotion Storage DRS in vSphere 5.x

Hypervisor

NO INTERRUPTION TO THE APPLICATION

Relationships to the Storage (datastore) changes in real-time

Datastore(s) are moved based on vCenter thresholds: 1. Capacity 2. Performance/latency 3. or commands entered

on vCenter console


Storage vMotion / Distributed Resource Scheduling (SDRS) SDRS enables you to aggregate datastores in to a single object, called a datastore cluster Storage DRS enables smart placement of virtual machines based on utilized disk space, latency and LUN performance capabilities


ESX VMKernel Port (NIC) and the connected IP Network

• All iSCSI and NAS storage I/O goes through this network

• ESM discovers and creates relationships for all iSCSI and NAS Datastores as well as the VMs that use these datastores

• Correlates the NIC and its related network with the IP AM/PM domain

– Show availability problems and affected VMs, Datastores related to this network


VMKernel Port Connectivity Problems


ESM – Prosphere Integration


ProSphere Integration with ESM (Read Only)


Fibre Channel Cable Down (aka “PortLink Down”)

Fibre Channel cable connected from the HBA to FC Switch “eism.fcsw02”/Port 23


Fibre Channel cable connected from the Storage Array Port 8 to “eism.fcsw02”/Port 7

Fibre Channel Cable Down (aka “PortLink Down”)


Detecting Port Problems for Fibre Channel Switches

• Indicates a port on the Fibre Channel switch has malfunctioned


Impact of FC Switch Port Down

• Displays all paths dependent on the port

• Provides an indication of redundancy for the paths using this port


Questions and Answers

To type a question via WebEx, click on the Q&A tab

Please select “Ask: All Panelists”

to ensure your questions reach us. Thank you!


Next Steps and Resources

• EMA Radar Report on Enterprise Network Mgmt. Systems http://www.emc.com/collateral/analyst-report/ema-enms-q4-2012-radarsummary-emc-ar.pdf

• ESG Report on Smarts 9.1 http://www.emc.com/collateral/analyst-reports/esg-smarts9-1-end-to-end-visibility-ar.pdf

• Analyst video on VDC Management and Smarts 9.1 http://www.emc.com/collateral/demos/microsites/mediaplayer-video/ema-smarts9-1-storage-oper-insight-virt-dc-mngt.htm

• Smarts 9.1 Social Media Announcement http://www.emc.com/about/news/press/2012/20121212-01.htm

• Learn more about EMC Smarts and Service Assurance http://www.emc.com/sa

http://www.emc.com/collateral/analyst-report/ema-enms-q4-2012-radarsummary-emc-ar.pdf















http://www.emc.com/collateral/analyst-reports/esg-smarts9-1-end-to-end-visibility-ar.pdf


















http://www.emc.com/about/news/press/2012/20121212-01.htm























http://www.emc.com/sa

http://www.emc.com/sa



THANK YOU

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