EMC Celerra Network Server - emckicksnas.com · EMC Celerra Network Server Version 5.6.46 Using...

EMC CorporationCorporate Headquarters:

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EMC® Celerra® Network ServerVersion 5.6.46

Using Celerra Event EnablerP/N 300-006-002

REV A04

EMC Celerra Network Server Version 5.6.46 Using Celerra Event Enabler2

Copyright © 2008 - 2009 EMC Corporation. All rights reserved.

Published August, 2009

EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS.” EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Use, copying, and distribution of any EMC software described in this publication requires an applicable software license.

For the most up-to-date regulatory document for your product line, go to the Technical Documentation and Advisories section on EMC Powerlink.

For the most up-to-date listing of EMC product names, see EMC Corporation Trademarks on EMC.com.

All other trademarks used herein are the property of their respective owners.

EMC Celerra Network Server Version 5.6.46 Using Celerra Event Enabler 3

Preface

Chapter 1 IntroductionOverview............................................................................................ 10System requirements ........................................................................ 11Restrictions......................................................................................... 12Terminology....................................................................................... 12Related information.......................................................................... 14

Chapter 2 InstallingPrerequisites....................................................................................... 16Install Celerra Event Enabler .......................................................... 17Complete the CEE installation for Windows 2000 and Windows Server 2003 ...................................................................... 19Uninstall Celerra Event Enabler ..................................................... 23

Chapter 3 Third-Party Consumer ApplicationsOverview............................................................................................ 26Set up consumer application access .............................................. 28

Chapter 4 TroubleshootingTroubleshooting overview............................................................... 32

EMC E-Lab Interoperability Navigator .................................. 32Error messages ........................................................................... 32EMC Training and Professional Services ............................... 33

Index

Contents


Contents


Preface

As part of an effort to improve and enhance the performance and capabilities of its product lines, EMC periodically releases revisions of its hardware and software. Therefore, some functions described in this document may not be supported by all versions of the software or hardware currently in use. For the most up-to-date information on product features, refer to your product release notes.

If a product does not function properly or does not function as described in this document, please contact your EMC representative.

Note: This document was accurate as of the time of publication. However, as information is added, new versions of this document may be released to the EMC Powerlink website. Check the Powerlink website to ensure that you are using the latest version of this document.

Conventions used inthis document

EMC uses the following conventions for special notices.

Note: A note presents information that is important, but not hazard-related.

CAUTION!A caution contains information essential to avoid data loss or damage to the system or equipment.

IMPORTANT!An important note contains information essential to operation of the software.

6 EMC Celerra Network Server Version 5.6.46 Using Celerra Event Enabler

Preface

Typographical conventionsEMC uses the following type style conventions in this document:

Where to get help EMC support, product, and licensing information can be obtained as follows.

Product information — For documentation, release notes, software updates, or for information about EMC products, licensing, and service, go to the EMC Powerlink website (registration required) at:

http://Powerlink.EMC.com

Normal Used in running (nonprocedural) text for:• Names of resources, attributes, pools, Boolean expressions,

buttons, DQL statements, keywords, clauses, environment variables, functions, utilities

• URLs, pathnames, filenames, directory names, computer names, filenames, links, groups, service keys, file systems, notifications

Bold Used in running (nonprocedural) text for names of commands, daemons, options, programs, processes, services, applications, utilities, kernels, notifications, system calls, and man pages

Used in procedures for:• Names of interface elements (such as names of windows,

dialog boxes, buttons, fields, and menus)• What user specifically selects, clicks, presses, or types

Italic Used for:• Full titles of publications referenced in text• User input variable identifiers

Courier Used for:• System output, such as an error message or script • URLs, complete paths, filenames, prompts, and syntax when

shown outside of running text

Courier bold Indicates specific user input (such as commands)

Courier italic Indicates variables in procedures and syntax diagrams

< > Angle brackets enclose parameter or variable values supplied by the user

[ ] Square brackets enclose optional values

| Vertical bar indicates alternate selections - the bar means “or”

{ } Braces indicate content that you must specify (that is, x or y or z)

... Ellipses indicate nonessential information omitted from the example

http://Powerlink.EMC.com


Preface

Troubleshooting – For troubleshooting information, go to Powerlink, search for Celerra Tools, and select Celerra Troubleshooting from the navigation panel on the left.

Technical support — For technical support, go to Powerlink and choose Support. On the Support page, you can access Support Forums, request a product enhancement, talk directly to an EMC representative, or open a service request. To open a service request, you must have a valid support agreement. Please contact you EMC sales representative for details about obtaining a valid support agreement or to answer any questions about your account.

Note: Do not request a specific support representative unless one has already been assigned to your particular system problem.

Problem Resolution Roadmap for EMC Celerra contains additional information about using Powerlink and resolving problems.

Your comments Your suggestions will help us continue to improve the accuracy, organization, and overall quality of the user publications. Please send your opinion of this document to:

[email protected]

http://powerlink.emc.com

../ProblemResolutionRoadmap/index.htm



Preface

Introduction 9

1

The EMC Celerra Event Enabler (CEE) framework is used to provide a working environment for the following facilities:

◆ EMC Celerra AntiVirus Agent (CAVA)

◆ EMC Celerra Event Publishing Agent (CEPA)

CAVA is the EMC-provided agent running on a Windows server that communicates with a standard antivirus engine to scan CIFS files stored on a Celerra Network Server.

CEPA is the EMC-provided agent running on a Windows server that provides external applications with notification and optional control of changes made by CIFS clients in file systems on the Celerra Network Server in real time.

While the Celerra Event Enabler framework includes both CAVA and CEPA, they can run independently of each other or run together.

This document is part of the Celerra Network Server documentation set, and is intended for use by customers who wish to use consumer applications (such as for quotas or content type) to manage content stored on Celerra file systems.

Topics included are:

◆ Overview............................................................................................. 10◆ System requirements ......................................................................... 11◆ Restrictions.......................................................................................... 12◆ Terminology........................................................................................ 12◆ Related information ........................................................................... 14

Introduction


Introduction

OverviewThe EMC® Celerra® Event Enabler framework contains the following facilities:

◆ Celerra AntiVirus Agent

◆ Celerra Event Publishing Agent

Celerra AntiVirus Agent

The EMC Celerra AntiVirus Agent (CAVA) provides an antivirus solution to clients using a Celerra Network Server. It uses industry-standard Common Internet File System (CIFS) protocols in a Microsoft Windows Server 2003 or Windows 2000 domain. CAVA uses third-party antivirus software to identify and eliminate known viruses before they infect files on the storage system. Using EMC Celerra AntiVirus Agent contains information about using CAVA.

Celerra Event Publishing Agent

The EMC Celerra Event Publishing Agent (CEPA) is a mechanism whereby applications can register to receive event notification and context from Celerra. CEPA delivers to the consuming application both event notification and associated context (file/directory metadata needed to make a business policy decision) in one message. Using EMC Celerra Event Publishing Agent contains information about using CEPA.

../CEPA/index.htm

../CAVA/index.htm

../CAVA/index.htm

System requirements 11

Introduction

System requirementsTable 1 on page 11 describes the Celerra Network Server software, hardware, network, and storage configurations.

Table 1 System requirements

Software Windows Server 2003 or any Windows operating system compatible with the vendor’s consumer application software.Two kits are available:• EMC_CEE_Pack_Win32_xxxx for installation on Windows 32-bit operating systems• EMC_CEE_Pack_x64_xxxx for installation on Windows 64-bit operating systemswhere xxxx = software version numberYou cannot install both a 32-bit and a 64-bit version of the software on the same machine.

Note: Running CEE in the Windows on Windows (WOW) environment on a 64-bit platform is not supported.

Search the EMC E-Lab™ Interoperability Navigator for consumer applications supported when using Celerra Event Enabler.

Hardware A workstation with:• 600-megahertz Pentium III-compatible or faster.• 512 megabytes of RAM.• 80 megabytes of free disk space.

Network The Windows network must contain a domain controller with Active Directory and DNS enabled.Data Movers on the Celerra Network Server must be configured with the CIFS protocol. You cannot use a Virtual Data Mover for the CIFS protocol. Configuring Celerra for the Windows Environment provides more information on configuring the CIFS protocol.

Storage No specific storage requirements.


Introduction

RestrictionsThe following is a known limitation at the time of publication.

Note: The EMC Celerra Network Server Release Notes contain the most up-to-date product issues.

CEE and Windows64-bit operating

systems

In order to run CEE onWindows 64-bit operating systems, the Celerra-to-CEE communications must be over Microsoft RPC (MS-RPC). The version of CEE that runs on Windows 64-bit operating systems is supported with Celerra version 5.6.45 or later and CEE version 4.5.0.4 or later.

TerminologyThe EMC Celerra Glossary provides a complete list of Celerra terminology.

AV engine: Third-party antivirus software running on a Windows server that works with the Celerra AntiVirus Agent (CAVA).

AV server: Windows server configured with the CAVA and a third-party antivirus engine.

Celerra AntiVirus Agent (CAVA): Application developed by EMC that runs on a Windows server and communicates with a standard antivirus engine to scan CIFS files stored on a Celerra Network Server.

Celerra Event Enabler: Framework that provides the working environment for the CAVA and CEPA facilities.

Celerra Event Publishing Agent (CEPA): EMC-provided agent running on a Windows server that provides details of events occurring on the Windows server. It can communicate with the Celerra Network Server to display a list of events that occurred.

Celerra Network Server: EMC network-attached storage (NAS) product line.

CEPA API: Mechanism used by consumer applications to register for, receive, and act on events taking place in the Celerra CIFS file systems.

../../mergedprojects/Glossary/index.htm

Terminology 13

Introduction

CIFS service: CIFS server process running on the Data Mover that presents shares on a network as well as on Microsoft Windows-based computers.

command line interface (CLI): Interface for typing commands through the Control Station to perform tasks that include the management and configuration of the database and Data Movers and the monitoring of statistics for the Celerra cabinet components.

Common Internet File System (CIFS): File-sharing protocol based on the Microsoft Server Message Block (SMB). It allows users to share file systems over the Internet and intranets.

Control Station: Hardware and software component of the Celerra Network Server that manages the system and provides the user interface to all Celerra components.

Data Mover: In a Celerra Network Server, a cabinet component running its own operating system that retrieves data from a storage device and makes it available to a network client. This is also referred to as a blade. A Data Mover is sometimes internally referred to as DART since DART is the software running on the platform.

VC client: See virus-checking client.

Virtual Data Mover (VDM): Celerra software feature that enables users to administratively separate CIFS servers, replicate CIFS environments, and move CIFS servers from one Data Mover to another.

virus-checking client (VC client): Virus-checking agent component of the Celerra Network Server software that runs on the Data Mover.

virus definition file: File containing information for a virus protection program that protects a computer from the newest, most destructive viruses. This file is sometimes referred to as a virus signature update file, a virus pattern update file, or a virus identity (IDE) file.


Introduction

Related informationAfter the Celerra Event Enabler is installed, refer to the following documents for instructions on using the software:

◆ Using EMC Celerra Event Publishing Agent

◆ Using EMC Celerra AntiVirus Agent

Specific information related to the features and functionality described in this document is included in:

◆ EMC Celerra Network Server Command Reference Manual

◆ Online Celerra man pages

◆ EMC Celerra Network Server Parameters Guide

The EMC Celerra Network Server Documentation CD, supplied with Celerra and also available on the EMC Powerlink® website, provides the complete set of EMC Celerra customer publications. After logging in to Powerlink, go to Support > Technical Documentation and Advisories > Hardware/Platforms Documentation > Celerra Network Server. On this page, click Add to Favorites. The Favorites section on your Powerlink home page provides a link that takes you directly to this page.

Celerra Support Demos are available on Powerlink. Use these instructional videos to learn how to perform a variety of Celerra configuration and management tasks. After logging in to Powerlink, go to Support > Product and Diagnostic Tools > Celerra Tools > Celerra Support Demos.

../CEPA/index.htm

../CAVA/index.htm

../CommandReference/index.htm

../Parameters/index.htm


Installing 15

2

Topics to install the Celerra Event Enabler framework include:

◆ Prerequisites........................................................................................ 16◆ Install Celerra Event Enabler............................................................ 17◆ Uninstall Celerra Event Enabler ...................................................... 23

Installing


Installing

PrerequisitesTable 2 on page 16 describes information needed before installing the Celerra Event Enabler framework software. Fill in the information pertinent to your company.

Table 2 Prerequisites

User account with Administrator privileges to set up a CEPA account on domain server where Celerra Event Enabler will be installed (needed for procedure on page 17)

Account name:Account password:

Windows server available where Celerra Event Enabler will be installed (needed for procedure on page 17)

IP address:

Windows domain server Domain name:IP address:

CIFS server configured for use with the Windows domain server

IP address:

Celerra File Systems File System names:

Synchronize date/time stamps on Celerra File Systems and domain servers

Run the following command:server_date server_# -timesvc start ntp <domain controller ip>

Install Celerra Event Enabler 17

Installing

Install Celerra Event Enabler

Step Action Result

1. Log in to the domain as an administrator.

2. If the Windows server where you want to install the Celerra Event Enabler software already has CAVA software earlier than version 5.6 installed, you must uninstall it before installing the Celerra Event Enabler software:a. From the Windows taskbar, click Start and select

Settings > Control Panel.b. Double-click Add or Remove Programs.c. Select EMC CAVA from the list.d. Click Change/Remove.

The CAVA software will be removed from the Windows Server.

3. Insert the Celerra Event Enabler software distribution CD into the CD drive of the Windows server where you want to install the Celerra Event Enabler software.

If Windows Autorun is enabled and the InstallShield Wizard window appears, skip to step 8; otherwise, go to step 4.

4. From the Windows taskbar, click Start and select Run.

The Run dialog box appears.

5. From the Run dialog box:a. Click Browse to locate the EMC_CEE_Pack

executable file on the Celerra Event Enabler CD.b. Select EMC_CEE_Pack executable file for either

the 32-bit (_Win32) or the 64-bit (_x64) version of the software.

c. Click OK to start the InstallShield Wizard.

The Welcome to the InstallShield Wizard for EMC Celerra Event Enabler Framework Package window appears:• If you have the most current version of

InstallShield, the License Agreement window appears. Skip to step 9.

• If you do not have the most current version of InstallShield, you are prompted to install it. Go to step 6.

6. Click Next. The Location to Save Files window appears.

7. Click Next.

Note: Do not change the location of the temporary directory.

The Extracting Files process runs and returns to the Welcome to the InstallShield Wizard window.

8. Click Next. The License Agreement window appears.

9. Click I accept the terms in the license agreement, and click Next.

The Customer Information window appears.


Installing

10. Type a username and organization, and click Next. The Setup Type window appears.

11. Select Complete, and click Next. The Symantec SAV for NAS window appears.

12. If you are using Symantec antivirus software, select Work with Symantec SAV for NAS and the option for the SAV version you are using; otherwise, click Next. The Ready to Install the Program window appears.

13. Click Install. After the program is installed, the InstallShield Wizard Completed window appears.

14. Click Finish. The EMC Celerra Event Enabler Installer Information window appears and prompts you to restart the server.

15. Click No. You will restart the computer during the next procedure.

Go to “Complete the CEE installation for Windows 2000 and Windows Server 2003” on page 19 to finish the Celerra Event Enabler installation.

Step Action Result

Complete the CEE installation for Windows 2000 and Windows Server 2003 19

Installing

Complete the CEE installation for Windows 2000 and Windows Server 2003

Step Action

1. From the Windows taskbar, click Start > Settings > Control Panel > Administrative Tools > Services.

2. Double-click EMC CAVA in the Service list. The EMC CAVA Properties window appears.

3. From the EMC CAVA Properties window, click Log On.


Installing

4. Select This account, and click Browse. The Select User window appears.

5. Click Locations. The Locations window appears.

Step Action

Complete the CEE installation for Windows 2000 and Windows Server 2003 21

Installing

6. Navigate to the domain where the account for the administrative user who has the rights to set up a CEPA server account exists, select the domain location, and click OK. The Select User window now contains the location.

7. Click Advanced.

8. Click Find Now.

9. Select the user account that was created to manage CEPA services from the list, and click OK.

Step Action


Installing

10. For this user account, type the account’s password in both the Password and Confirm password fields.

11. Click OK. The following message appears:The new logon name will not take effect until you stop and restart the service.

12. Click OK.

13. Restart the computer.

14. If you will be using the CEPA facility, go to Chapter 3, “Third-Party Consumer Applications,” that explains how to set up Celerra Event Enabler for remote access to a third-party consumer application.

Step Action

Uninstall Celerra Event Enabler 23

Installing

Uninstall Celerra Event Enabler

Step Action

1. From the Windows taskbar, click Start > Settings > Control Panel > Add or Remove Programs.

2. Select Celerra Event Enabler Framework.

3. Click Remove.

4. Close the Add or Remove Programs window.

5. Close the Control Panel window.


Installing

Third-Party Consumer Applications 25

3

Topics to set up access to a third-party vendor’s application, which is used for managing content stored on Celerra file systems, and topics to allow communication with the Celerra Event Enabler include:

◆ Overview............................................................................................. 26◆ Set up consumer application access ................................................ 28

Third-PartyConsumer

Applications


Third-Party Consumer Applications

OverviewA third-party consumer application can reside either on the same local Windows computer where the Celerra Event Enabler is installed, or on another remote computer that is in the same domain as the Windows computer where the Celerra Event Enabler is installed. The Windows computers that have Celerra Event Enabler installed but do not also have the consumer applications installed will route events to the appropriate computer where the registered consumer application resides.

When both the consumer application and the Celerra Event Enabler are installed on the local computer, communication between the applications occurs through local RPC (LRPC). When the consumer application is installed on a remote computer in the same domain, communication between the applications occurs through Microsoft RPC (MS-RPC).

The consumer application registers through the CEPA API on the Celerra Event Enabler computer and specifies which events it will receive.

Table 3 on page 26 lists the event types you can specify for a response from the consumer application. You determine the events for which you want to be notified, based on the consumer application used.

Table 3 Event descriptions (page 1 of 2)

Value Definition

OpenFileNoAccess Sends a notification when a file is opened for a change other than read or write access (for example, read or write attributes on the file)

OpenFileRead Sends a notification when a file is opened for read access

OpenFileWrite Sends a notification when a file is opened for write access

OpenDir Sends a notification when a directory is opened

CreateFile Sends a notification when a file is created

CreateDir Sends a notification when a directory is created

DeleteFile Sends a notification when a file is deleted

DeleteDir Sends a notification when a directory is deleted

Overview 27


The Data Mover generates events for selected file system activity and sends them to a defined Windows server that has Celerra Event Enabler installed, which then communicates with the consumer application, requesting a response. Depending on the type of consumer application used, policies may be checked and the appropriate response sent to CEPA. If necessary, the appropriate response is sent to the user who performed the action.

CloseModified Sends a notification when a file was modified before closing

CloseUnmodified Sends a notification when a file was not modified before closing

CloseDir Sends a notification when a directory is closed

RenameFile Sends a notification when a file is renamed

RenameDir Sends a notification when a directory is renamed

SetAclFile Sends a notification when the security descriptor (ACL) on a file is modified

SetAclDir Sends a notification when the security descriptor (ACL) on a directory is modified

Table 3 Event descriptions (page 2 of 2)

Value Definition



Set up consumer application access

Step Action

1. Open a command window on the Windows server where the consumer application is installed and type:regedit The Windows Registry Editor window appears.

2. Navigate to:HKEY_LOCAL_MACHINE > Software > EMC > Celerra Event Enabler > CEPP > <application> > Configuration.where <application> = type of consumer application being used.

3. Double-click EndPoint.

4. If the consumer application is installed on the local computer, type:<local vendor>

where:<local vendor> = name of the vendor on the local computerIf the consumer application is installed on a remote computer, type:<vendor>@<IPaddr>;<vendor>@<IPaddr>...

where:<vendor> = name of the vendor<IPaddr> = IP addresses of the remote computers where the consumer application is installed. When setting multiple remote computers, you must use a ; (semicolon) to separate the IP addresses.

Set up consumer application access 29


5. Double-click Enable.

6. Type either 0 to disable or 1 to enable the CEPA functionality that supports the consumer application being used.

7. Restart the computer.

Note: Any time you modify the Celerra Event Enabler section of the Registry, except for Verbose and Debug, you need to restart the EMC CAVA service.

8. Using EMC Celerra Event Publishing Agent provides information on how to use CEPA. Using EMC Celerra AntiVirus Agent provides information on how to use CAVA.

Step Action

../CEPA/index.htm

../CAVA/index.htm

../CAVA/index.htm

Troubleshooting 31

4

Troubleshooting topics include:

◆ Troubleshooting overview................................................................ 32◆ EMC E-Lab Interoperability Navigator .......................................... 32◆ Error messages.................................................................................... 32◆ EMC Training and Professional Services........................................ 33

Troubleshooting


Troubleshooting

Troubleshooting overviewAs part of an effort to continuously improve and enhance the performance and capabilities of its product lines, EMC periodically releases new versions of its hardware and software. Therefore, some functions described in this document may not be supported by all versions of the software or hardware currently in use. For the most up-to-date information on product features, refer to your product release notes.

If a product does not function properly or does not function as described in this document, contact your EMC Customer Support Representative.

EMC E-Lab Interoperability Navigator

The EMC E-LabTM Interoperability Navigator is a searchable, web-based application that provides access to EMC interoperability support matrices. It is available at http://Powerlink.EMC.com. After logging in to Powerlink, go to Support > Interoperability and Product Lifecycle Information > E-Lab Interoperability Navigator.

Error messages As of version 5.6, all new event, alert, and status messages provide detailed information and recommended actions to help you troubleshoot the situation.

To view message details, use any of these methods:

◆ Celerra Manager:

• Right-click an event, alert, or status message and select to view Event Details, Alert Details, or Status Details.

◆ Celerra CLI:

• Type nas_message -info <MessageID>, where <MessageID> is the message identification number.

◆ EMC Celerra Network Server Error Messages Guide:

• Use this guide to locate information about messages that are in the earlier-release message format.


../ErrorMsgs/index.htm

../ErrorMsgs/index.htm

Troubleshooting overview 33

Troubleshooting

◆ Powerlink:

• Use the text from the error message’s brief description or the message’s ID to search the Knowledgebase on Powerlink. After logging in to Powerlink, go to Support > Knowledgebase Search > Support Solutions Search.

EMC Training and Professional Services

EMC Customer Education courses help you learn how EMC storage products work together within your environment in order to maximize your entire infrastructure investment. EMC Customer Education features online and hands-on training in state-of-the-art labs conveniently located throughout the world. EMC customer training courses are developed and delivered by EMC experts. Go to EMC Powerlink at http://Powerlink.EMC.com for course and registration information.

EMC Professional Services can help you implement your Celerra Network Server efficiently. Consultants evaluate your business, IT processes, and technology and recommend ways you can leverage your information for the most benefit. From business plan to implementation, you get the experience and expertise you need, without straining your IT staff or hiring and training new personnel. Contact your EMC representative for more information.



Troubleshooting


Aaccess consumer application overview 26AV engine, definition 12

CCAVA, definition 12Celerra AntiVirus Agent, definition 12Celerra Event Enabler

definition 12install 17start service 19terminology 12uninstall 23

Celerra Event Publishing Agent, definition 12Celerra Network Server, definition 12CEPA API, definition 12CEPA, definition 12CIFS service, definition 13CIFS, definition 13CLI, definition 13command line interface, definition 13comments 7Common Internet File System, definition 13consumer application

access overview 26set up 28

Control Station, definition 13

DData Mover, definition 13documentation, related 14

EEndPoint registry entry 28event descriptions 26

Hhardware requirements 11

Iinstall Celerra Event Enabler 17

MMS-RPC 12

Nnetwork requirements 11

PPowerlink website 6prerequisites 16

RRegistry Editor window 28registry, EndPoint entry 28related documentation 14requirements

hardware 11network 11software 11storage 11system 11

Index


Index

Sservice

start, Windows 2000 19start, Windows Server 2003 19

set up access to consumer application 28software requirements 11storage requirements 11system requirements 11

Tterminology 12troubleshooting 31

Uuninstall Celerra Event Enabler 23

VVirtual Data Mover, definition 13

WWindows 64-bit operating systems 12Windows Registry Editor window 28

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