EMC NetWorker Release 7.6 Service Pack 1 Administration Guide€¦ · Release 7.6 Service Pack 1...
Transcript of EMC NetWorker Release 7.6 Service Pack 1 Administration Guide€¦ · Release 7.6 Service Pack 1...
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EMC CorporationCorporate Headquarters:
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EMC® NetWorker®Release 7.6 Service Pack 1
Administration GuideP/N 300-011-327
REV A01
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EMC NetWorker Release 7.6 Service Pack 1 Administration Guide2
Copyright © 1990-2010 EMC Corporation. All rights reserved.
Published September, 2010
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Contents
Preface........................................................................................................................25Audience ............................................................................................................ 25NetWorker product documentation .............................................................. 25NetWorker related documentation................................................................ 26Conventions used in this document .............................................................. 27
Chapter 1 Overview The EMC NetWorker environment ...................................................................... 30
NetWorker components .................................................................................. 30 NetWorker features................................................................................................. 32
Performance features ....................................................................................... 32Ease of use ......................................................................................................... 33Scalability........................................................................................................... 33Optional software additions ........................................................................... 34
IPv4 to IPv6 transition............................................................................................ 34 Common NetWorker tasks .................................................................................... 34
How to add a new host.................................................................................... 34How to schedule a backup .............................................................................. 35How to configure devices................................................................................ 35How to label media .......................................................................................... 35How to view failed backups ........................................................................... 36
NetWorker user interfaces ..................................................................................... 36NetWorker Management Console interface ................................................. 36NetWorker client interface .............................................................................. 43NetWorker character-based interface............................................................ 47NetWorker command-line interface .............................................................. 47
NetWorker services................................................................................................. 48Services and programs on the NetWorker server........................................ 48Services and programs on the NetWorker client ......................................... 48
Chapter 2 Backing Up Data Scheduled backups ................................................................................................. 54
Planning a scheduled backup......................................................................... 54Setting up a scheduled backup....................................................................... 55
Save sets ................................................................................................................... 61Scheduling predefined save sets for backup ................................................ 61The All save set ................................................................................................. 62
Manual backups...................................................................................................... 64
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Performing a manual backup on Windows .................................................. 64Performing a manual backup from the command prompt ........................ 66
Verifying backed-up data....................................................................................... 68 Probe-based backups .............................................................................................. 69 Checkpoint restart backups ................................................................................... 69
About partial save sets ..................................................................................... 70Configuring checkpoint enabled clients ........................................................ 71Monitoring checkpoint enabled backups ...................................................... 72Restarting a checkpoint enabled backup....................................................... 72How to query partial save sets from the Console ........................................ 73How to query partial save sets using the mminfo command .................... 74Recovering data................................................................................................. 75Cloning and scanning partial savesets........................................................... 76Cloud backup devices and partial savesets .................................................. 76
Deduplication backups........................................................................................... 76 BMR backups ........................................................................................................... 76 Encrypting backup data ......................................................................................... 76
Set the Datazone pass phrase for a NetWorker server ................................ 77Apply AES data encryption to clients in the datazone................................ 77
Compressing backup data ..................................................................................... 77Applying compression to a scheduled backup ............................................ 77Applying compression to a manual backup ................................................. 77
Special data handling for NetWorker clients on Windows............................... 78 Backing up NetWorker Console Management data........................................... 78
Scheduling backups for the NetWorker Console database ........................ 78Performing a manual backup of the Console database............................... 79Managing the size of the Console database log file ..................................... 80
Backing up Windows mount points ..................................................................... 80Including mount points in scheduled backups ............................................ 80Performing a manual backup of a mount point and its data ..................... 81Performing a manual backup of nested mount points and their data ...... 81
Backing up the Windows Content Index Server................................................. 82Backing up CIS on Windows 2000 or later.................................................... 82Directing NetWorker software to skip CIS catalog backups ...................... 82
Backing up Windows DHCP and WINS databases ........................................... 83Backing up a DHCP database ......................................................................... 83Backing up a WINS database .......................................................................... 83
Windows backup and recovery notes .................................................................. 83Enabling short filename support .................................................................... 84Enabling hard link support ............................................................................. 84Recovery and case-sensitivity ......................................................................... 84Failed backup and recovery attempts............................................................ 85Granting full permissions for backup of Disk Quota database.................. 85Security settings for logging operations performed by backup operator. 85
Customizing the backup command ..................................................................... 86Using the save command with a customized backup script ...................... 86Using the savepnpc command with a customized backup program........ 90
Considerations for backing up raw partitions .................................................... 93Backing up raw partitions on UNIX............................................................... 93Backing up raw partitions on Windows........................................................ 94
Backing up a mapped drive................................................................................... 94 Backing up access control lists .............................................................................. 94 Backing up BOOT/BCD Data on Windows 2008R2 and Windows 7.............. 94 Support for backing up renamed directories ...................................................... 95 Backing up only client file indexes and the bootstrap....................................... 95
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Chapter 3 Configuring Libraries and Devices Devices and libraries .............................................................................................. 98
Support for LTO-4 hardware-based encryption .......................................... 98 Storage nodes .......................................................................................................... 99
Prerequisites ...................................................................................................... 99Licensing ............................................................................................................ 99
Storage node configuration ................................................................................... 99Configuring a storage node .......................................................................... 100Modifying timeout attribute for storage node operations........................ 100Timeouts for storage node remote devices ................................................. 101Storage node affinity ...................................................................................... 101Dedicated storage nodes................................................................................ 102Tips for troubleshooting storage nodes....................................................... 102
Data Domain deduplication devices.................................................................. 104 Avamar deduplication nodes and replication nodes....................................... 104 Dynamic drive sharing ........................................................................................ 104
Introduction to DDS....................................................................................... 104Block-size compatibility................................................................................. 105SCSI Reserve/Release .................................................................................... 106Enabling DDS with NDMP ........................................................................... 107DDS attributes in the device properties ...................................................... 108High availability and DDS ............................................................................ 109Licensing .......................................................................................................... 110
Autodetection of libraries and devices .............................................................. 110Scanning for libraries and devices ............................................................... 110Configuring the Sun StorEdge Network Foundation HBA/Driver ....... 111
Add (configure) libraries ..................................................................................... 113How to add a library device ......................................................................... 114Queuing device resources for AlphaStor .................................................... 116Virtual Tape Library (VTL) configuration .................................................. 116
Library reconfiguration........................................................................................ 117Reconfiguring a library.................................................................................. 117Using the jbedit command ............................................................................ 117
Add (configure) stand-alone devices................................................................. 118Autodetecting and configuring a stand-alone tape drive ........................ 118Adding a stand-alone device manually ...................................................... 119Configuring NetWorker DiskBackup.......................................................... 119
Support for cloud backup devices...................................................................... 120Cloud backup devices compared to other device types ........................... 120Cloud backup prerequisites and considerations ....................................... 120Cloud best practices ....................................................................................... 121Creating and labeling a cloud storage device ............................................ 122Gathering report information on cloud backup......................................... 124Staging with a cloud storage device ............................................................ 124Cloning to a cloud storage device ................................................................ 124
Deleting libraries and devices............................................................................. 124How to delete a library .................................................................................. 125How to delete a device................................................................................... 125
Library slots ........................................................................................................... 125How to configure library slots...................................................................... 125
Troubleshooting autoconfiguration failure ....................................................... 126
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Chapter 4 Backup Groups and Schedules Overview of NetWorker scheduling................................................................... 128 Backup groups ....................................................................................................... 128
The NetWorker server and time-based backup groups ............................ 128Creating and scheduling a probe group...................................................... 130Preconfigured groups..................................................................................... 131Key Group attributes ...................................................................................... 131Aborted backup groups ................................................................................. 132How to create a group.................................................................................... 132How to edit a group........................................................................................ 132How to delete a group.................................................................................... 133How to copy a group...................................................................................... 133Setting the backup group time interval ....................................................... 133Limiting full backups when the time interval is less than 24 hours........ 134
Managing backup groups .................................................................................... 135Previewing a backup group .......................................................................... 135Moving clients between groups.................................................................... 135Estimating save set sizes of a backup group............................................... 136Backing up status reports .............................................................................. 136Generating and printing bootstrap reports ................................................. 136
Backing up open files............................................................................................ 137Opening files owned by the operating system ........................................... 137Opening files owned by a specific application ........................................... 137Files that change during backup................................................................... 138Backing up open files with VSS .................................................................... 138
Schedules ................................................................................................................ 138Schedules for Avamar deduplication clients .............................................. 138Preconfigured NetWorker schedules........................................................... 139Backup cycles................................................................................................... 139Scheduling and planning considerations .................................................... 141Scheduling large client file systems ............................................................. 141Key components of a schedule...................................................................... 142Working with schedules ................................................................................ 143Overriding a client’s regular backup schedule........................................... 143Client timezone adjustment for Windows clients ...................................... 144
Backup levels ......................................................................................................... 145How NetWorker backup levels work .......................................................... 145The NetWorker server and backup levels ................................................... 147Backup levels for Windows SYSTEM and VSS SYSTEM save sets ......... 149
Save set consolidation........................................................................................... 151Requirements................................................................................................... 151Save set consolidation usage ......................................................................... 151Limitations of save set consolidation ........................................................... 152Performing save set consolidation................................................................ 152Setting up save set consolidation on a schedule ........................................ 152Directing data from a consolidation backup to a specific pool ................ 153
Chapter 5 Browse and Retention Polices About browse and retention policies ................................................................. 156
Browse policies................................................................................................ 156Retention policies ............................................................................................ 158
Managing the data lifecycle ................................................................................. 160Assigning multiple policies to a single client ............................................. 162Preconfigured policies.................................................................................... 162
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Editing a policy ............................................................................................... 163Delete a policy................................................................................................. 163Snapshot policies ............................................................................................ 163Working with snapshot policies................................................................... 164
Browse and retention policies for manual backups......................................... 165 Modifying the browse and retention policy on a save set .............................. 166
Reports on browse and retention policies for save sets ............................ 166
Chapter 6 Directives Directives overview.............................................................................................. 168 Types of local and global directives ................................................................... 168
Global directives ............................................................................................. 168NetWorker User local directives (Windows only) .................................... 168Local directive files......................................................................................... 168
Creating a global directive resource................................................................... 168 Editing a global directive resource..................................................................... 169 Deleting a global directive resource................................................................... 169 Copying a global directive resource................................................................... 169 Applying directives .............................................................................................. 170
Order of precedence of global and local directives ................................... 171 Local directives within the NetWorker User program .................................... 171
Set up a NetWorker User program local directive .................................... 171 Preconfigured global directive resources .......................................................... 172 Format of directive statements ........................................................................... 174
Directory specifications ................................................................................. 174Precautions when using rawasm to back up UNIX raw partitions ........ 178File matching with multiple ASMs in a directive ...................................... 178
Chapter 7 Sorting Backup Data Media pools ........................................................................................................... 182
Using media pools.......................................................................................... 182NetWorker media pool types ....................................................................... 182Sorting data with media pools...................................................................... 183Directing client file indexes and bootstrap to a separate media pool..... 184Directing consolidated backup data to a specific media pool ................ 185Meeting the criteria for more than one media pool configuration.......... 185When no customized media pool criteria is met ....................................... 186Configuring media pools............................................................................... 187Using storage devices and media pool configuration to sort data.......... 188Creating a media pool.................................................................................... 189Supporting WORM and DLTWORM tape drives ..................................... 190Working with media pools............................................................................ 193
Label templates ..................................................................................................... 195Using label templates..................................................................................... 195Using preconfigured label templates........................................................... 195Completing Label Template attributes........................................................ 196Naming label templates................................................................................. 197Working with label templates....................................................................... 198
Chapter 8 Archiving Overview of archiving ......................................................................................... 202
Archive requirements .................................................................................... 202How the NetWorker server archives data .................................................. 202
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Indexed and nonindexed archiving ............................................................. 203 Permissions for archiving .................................................................................... 204
Enabling archive services for the client ....................................................... 204Enabling or restricting archive access .......................................................... 204Enabling public archive access...................................................................... 204
About archive pools .............................................................................................. 205Preconfigured Indexed Archive pool and PC Archive pool..................... 205Preconfigured archive pool ........................................................................... 205
Creating custom Archive pools........................................................................... 205 Archiving data procedures .................................................................................. 206
Enabling archive services for a NetWorker client...................................... 206Manually archiving data................................................................................ 206Scheduling data archives ............................................................................... 207
Retrieving archived data ...................................................................................... 210Retrieval permissions ..................................................................................... 210Retrieving nonindexed archives from a client on Windows .................... 210Retrieving nonindexed archives from a client on UNIX........................... 211Recovering indexed archive data from a client on Windows .................. 211Recovering indexed archive data from a client on UNIX ......................... 212Retrieving archive data from the command prompt................................. 212
Archive request management.............................................................................. 213Starting a scheduled archive at any time..................................................... 213Stopping a scheduled archive while in progress........................................ 213Disabling a scheduled archive ...................................................................... 213Viewing details of a scheduled archive ....................................................... 213
Chapter 9 Cloning Overview of cloning ............................................................................................. 216
Cloning requirements..................................................................................... 216 Save set cloning ..................................................................................................... 216
Considerations for scheduled clone jobs ..................................................... 217Setting up a schedule clone job ..................................................................... 218Starting a scheduled clone job manually ..................................................... 220Monitoring scheduled clone jobs.................................................................. 220Viewing the clone status of a save set.......................................................... 220Cloning a save set manually.......................................................................... 220Additional manual clone operations............................................................ 223
Specifying browse and retention policies for clone data................................. 223Specify a browse and retention policy in a scheduled clone job.............. 223Specify a browse and retention policy from the command prompt........ 224Specify a retention policy for a Clone pool ................................................. 224
Volume cloning...................................................................................................... 224Creating a clone volume ................................................................................ 224Viewing clone volume details ....................................................................... 225
Recovering cloned data ........................................................................................ 225Recovering a cloned save set from the command prompt........................ 226Recovering a save set when all cloned instances have expired ............... 226
Cloning archived data .......................................................................................... 226 Directing clones to a special storage node......................................................... 227
Storage node selection criteria for reading the clone data ........................ 227Storage node selection criteria for writing the clone ................................. 228Storage node selection criteria for recovering cloned data....................... 229
Using file type devices for clone operations ..................................................... 229Differences in the cloning process ................................................................ 229
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Manual cloning with advanced file type device ........................................ 230 Backup-to-tape for Avamar deduplication clients ........................................... 230 Cloning with Data Domain devices ................................................................... 230 Using the nsrclone command ............................................................................. 230
Chapter 10 Staging Backups Save set staging ..................................................................................................... 234 Working with staging policies ............................................................................ 234
Creating a staging policy............................................................................... 234Editing a staging policy ................................................................................. 236Copying a staging resource........................................................................... 236Deleting a staging policy ............................................................................... 237Staging and cloning from the command prompt ...................................... 237
Chapter 11 Device Operations Overview of device operations........................................................................... 240 File type (FTD) and advanced file type (AFTD) devices ................................. 240
DiskBackup and staging................................................................................ 241Differences between FTDs and AFTDs ....................................................... 242File type devices.............................................................................................. 243
Creating and configuring FTDs and AFTDs ..................................................... 245Task 1: Set the AFTD allowed directories attribute................................... 245Task 2: Create and configure an FTD and AFTD device .......................... 245Task 3: Provide sufficient disk space for the AFTD .................................. 249Task 4: (Optional) Share an AFTD between storage nodes in a NAS or SAN environment ............................................................................ 251Task 5: Verify FTD and AFTD operations .................................................. 254
Create CIFS-mounted AFTD on Windows servers and storage nodes......... 256Start the NetWorker service on Microsoft Windows ................................ 256Configure a CIFS-mapped AFTD on a Windows server and storage node .................................................................................................... 256
Change the AFTD block size ............................................................................... 258 Recover savesets by using AFTD concurrent operations................................ 259
Limitations with concurrent AFTD recovery operations ......................... 259 Delete FTD and AFTD .......................................................................................... 260 License NetWorker DiskBackup solutions........................................................ 260 Device target and max sessions default values and ranges............................ 261 Compatible block size for UNIX and Windows............................................... 261
Determine the allowable block size ............................................................. 261Solutions to block-size compatibility problems ......................................... 261Set the block size for a device type .............................................................. 262Device block size for read and write operations........................................ 262
Library device maintenance ................................................................................ 262Periodic maintenance..................................................................................... 263Automatic tape device cleaning ................................................................... 263Tape alert ......................................................................................................... 264Service mode ................................................................................................... 265
Device parameter settings ................................................................................... 266Device settings in the NetWorker Administration interface.................... 266Device settings as environment variables................................................... 267
Common device interface.................................................................................... 269 Device ordering..................................................................................................... 269
Persistent binding and naming..................................................................... 270
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Detecting device ordering issues .................................................................. 271Correcting driver ordering changes ............................................................. 271
Nonrewinding tape device usage (UNIX/Linux only) ................................... 272 Block-size mode (UNIX/Linux only) ................................................................. 272 Silos ......................................................................................................................... 273
NetWorker software interactions with a silo .............................................. 273Installing a silo................................................................................................. 273Naming conventions for silo devices ........................................................... 274Releasing a silo device.................................................................................... 275Cleaning silo devices ...................................................................................... 276Environment variables for DAS and StorageTek silos .............................. 276
Miscellaneous device operations ........................................................................ 277Refreshing enterprise library views on request.......................................... 278Changing the polling interval for enterprise library views ...................... 278Stopping a device operation.......................................................................... 278Display device operations messages............................................................ 278Sharing libraries among NetWorker hosts.................................................. 278Sleeping periods for library tasks ................................................................. 279Server Network Interface attribute............................................................... 280
Tips for using libraries.......................................................................................... 280Library notifications ....................................................................................... 280Recycling compared to adding more volumes ........................................... 281Resetting a library ........................................................................................... 281Using pools with libraries.............................................................................. 282Device calibration............................................................................................ 282Reordering tape drive numbers (Microsoft Windows only) .................... 282Adding and removing media by using the library front panel................ 283
Chapter 12 Media Management Storage management operations......................................................................... 286
How the NetWorker server uses volume labels......................................... 286How the NetWorker server selects a volume ............................................. 286
Auto Media Management .................................................................................... 288Using Auto Media Management .................................................................. 288
Volume operations ................................................................................................ 289Using the read-only mode ............................................................................. 291Changing a volume’s mode........................................................................... 291Recycling volumes .......................................................................................... 292Labeling volumes............................................................................................ 292Using barcode labels....................................................................................... 294Mounting and unmounting volumes........................................................... 296Using libraries with a volume import and export capability ................... 300Inventorying library volumes ....................................................................... 301Working with volumes................................................................................... 302
Media handling errors .......................................................................................... 304Reenable a device ............................................................................................ 304
Media management in a silo................................................................................ 305Numbering a silo slot ..................................................................................... 305Mounting and unmounting silo volumes ................................................... 305Labeling a silo volume ................................................................................... 305Using a silo with volume import/export capability.................................. 306Barcode IDs ...................................................................................................... 307Inventorying a silo .......................................................................................... 309
Volume save sets.................................................................................................... 310
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Viewing save set details in the Volume Save Sets window ..................... 310Viewing save set details from the Save Set detail table ............................ 311
Chapter 13 Recovering Data Choosing a recovery method .............................................................................. 316
When to recover by file selection ................................................................. 316When to recover by save set selection ......................................................... 316
Recovering by file selection................................................................................. 317Recovering data on UNIX systems .............................................................. 317Recovering data on Windows systems........................................................ 318Recovering data from the command prompt............................................. 319Recovering an earlier version of a file ......................................................... 320Relocating recovered data ............................................................................. 322Viewing versions of a directory or file ........................................................ 323Searching for a recoverable file .................................................................... 323Viewing the volumes required for data recovery...................................... 324
Recovering by save set selection......................................................................... 324Recover a save set on Windows ................................................................... 325Recover a save set on UNIX .......................................................................... 325Recover a save set from the command prompt.......................................... 325Recover individual files or directories from a save set on Windows ..... 326Recover individual files or directories from a save set on UNIX ............ 326View volumes required for save set recovery ............................................ 326Relocate recovered save set data .................................................................. 327Resolve conflicts with recovered save set data .......................................... 327
Recovering deduplication data........................................................................... 328 Recovering with BMR .......................................................................................... 328 Recovering encrypted data.................................................................................. 328 Disaster recovery .................................................................................................. 328 Directing recoveries to another client ................................................................ 329
Uses for directed recovery............................................................................. 329Requirements for directed recovery ............................................................ 330Enabling directed recoveries......................................................................... 331Perform a directed recovery between Windows clients from the GUI .. 332Perform a directed recovery between UNIX clients from the GUI ......... 333Perform a directed recovery from the command line ............................... 334
Recovering online indexes for a NetWorker server......................................... 336Recover a client file index.............................................................................. 336Restore a save set entry in the online indexes ............................................ 337Restoring a save set entry to the client file index only.............................. 338
Recovering the Console database....................................................................... 339 Recovering backed-up client files from an old NetWorker server ............... 339 Recovering the Windows system configuration .............................................. 340
Temporary disk space.................................................................................... 341Recovering the Windows SYSTEM from the command prompt ............ 342Point-in-time recovery of the SYSTEM and VSS SYSTEM save sets....... 344Point-in-time recovery of Microsoft SQL Server or Exchange Server from earlier versions of NetWorker ................................................ 344Preparing to recover the Windows SYSTEM STATE save set ................. 345Preparing to recover the SYSTEM DB save set .......................................... 345
Recovering Windows volume mount points .................................................... 347Recovering mount points .............................................................................. 347Recovering a mount point and its data ....................................................... 347
Recovering Windows DHCP and WINS databases......................................... 349
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Recover a DHCP database ............................................................................. 349Recover a WINS database.............................................................................. 349
Restoring Windows Content Index Server on Windows 2000 or later .......... 349 Restoring BOOT/BCD Data on Windows 2008 R2 and Windows 7 ............. 351 Backup and offline recovery by using Windows Server Backup with NetWorker ...................................................................................................... 352
Chapter 14 Reporting Gathering report data ........................................................................................... 354
Enabling/Disabling the gathering of report data ...................................... 354 Data retention and expiration policies ............................................................... 355 Setting expiration policies for data retention .................................................... 356 Running a jobquery............................................................................................... 356 Report categories ................................................................................................... 357 Report types ........................................................................................................... 358
Basic reports..................................................................................................... 359Drill-down reports .......................................................................................... 359Customized reports ........................................................................................ 359
Configuring reports .............................................................................................. 360How to configure a report ............................................................................. 360Date and time formats.................................................................................... 361Input formats ................................................................................................... 361
Viewing reports ..................................................................................................... 362View reports..................................................................................................... 362Interactive mode.............................................................................................. 363Document mode.............................................................................................. 364Interactive and document mode chart types .............................................. 365Restricting report views ................................................................................. 368Background processing of reports................................................................ 368
Preconfigured reports ........................................................................................... 368NetWorker backup statistics reports............................................................ 369NetWorker backup status reports ................................................................ 370NetWorker recovery reports ......................................................................... 372Data Domain statistics reports ...................................................................... 375Avamar Statistics reports............................................................................... 375Event reports.................................................................................................... 376Host reports ..................................................................................................... 379User reports...................................................................................................... 379Device reports.................................................................................................. 379Cloud backup and recover reports............................................................... 380Inactive files report ......................................................................................... 381
Customizing and saving reports......................................................................... 382Naming reports ............................................................................................... 383Saved file ownership and deleted users ...................................................... 383
Sharing reports ...................................................................................................... 384Sharing a report............................................................................................... 384
Exporting reports .................................................................................................. 385Exporting a report........................................................................................... 385Exporting non-ASCII characters ................................................................... 385
Command line reporting...................................................................................... 386The command line reporting program ........................................................ 386Java runtime environment............................................................................. 387
Printing reports...................................................................................................... 387
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Chapter 15 Events and Monitoring Overview of events and monitoring .................................................................. 390 Events ..................................................................................................................... 390
Polling for System Events.............................................................................. 390Enabling or disabling the Capture Events option...................................... 391Viewing events................................................................................................ 391Event priorities................................................................................................ 392Working with notes........................................................................................ 392Working with annotations ............................................................................ 393
Monitoring window ............................................................................................. 394Viewing the Monitoring window ................................................................ 395Groups window.............................................................................................. 396Clones window ............................................................................................... 398Sessions window ............................................................................................ 399Alerts window ................................................................................................ 399Devices window ............................................................................................. 400Operations window........................................................................................ 401Log window .................................................................................................... 403Archive Requests window ............................................................................ 403
Chapter 16 Console Server Management Managing NetWorker Console server users ..................................................... 408
Login authentication for Console users ...................................................... 408Adding Console users and assigning to Console roles............................. 410Restricting a Console user’s view of managed servers ............................. 411Granting Console users privileges on a NetWorker server ..................... 412Resetting user preferences............................................................................. 413Deleting a user ................................................................................................ 413Editing user properties .................................................................................. 414Resetting the administrator password (native authentication only) ...... 414
Moving the Console server.................................................................................. 415 Setting system options ......................................................................................... 417
Setting a system option.................................................................................. 417Individual User Authentication ................................................................... 419
Setting environment variables ............................................................................ 421Setting environment variables on Solaris and Linux systems ................. 421Setting environment variables on Windows systems ............................... 422
Accessing the Console Configuration Wizard.................................................. 422 NetWorker Console server maintenance tasks................................................. 423
Changing the service port used by the NetWorker Console database ... 423Changing database connection credentials ................................................ 424NMC server IP address/hostname updates............................................... 424
Displaying international fonts in non-US locale environments..................... 425 NetWorker License Manager............................................................................... 425
Entering an enabler code ............................................................................... 425Deleting an enabler code ............................................................................... 425Entering an authorization code .................................................................... 425Changing the License Manager server ........................................................ 426
Chapter 17 NetWorker Server Management Enterprise............................................................................................................... 428
Enterprise components .................................................................................. 428Organizing NetWorker servers .................................................................... 428
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Viewing the enterprise ................................................................................... 429Managing various servers in the enterprise................................................ 430Configuring remote access for a Retrospect host ....................................... 432Managing folders in the enterprise .............................................................. 432Adding or deleting multiple servers by using a hostname file................ 434
Configuring a NetWorker server ........................................................................ 436Set up the server.............................................................................................. 436
Configuring ConnectEMC ................................................................................... 437Configure ConnectEMC in the ConnectEMC Console.............................. 437Configure ConnectEMC in NMC ................................................................. 438
Enabling BMR server support ............................................................................. 440 Parallelism and multiplexing .............................................................................. 440
Parallelism........................................................................................................ 440Multiplexing .................................................................................................... 442
Managing server access........................................................................................ 443Granting access to manage NetWorker servers from Console server..... 443Administrator privileges................................................................................ 444
NetWorker User Groups ...................................................................................... 446Preconfigured User Groups........................................................................... 446Customizing privileges .................................................................................. 447Working with User Group resources ........................................................... 448
Server communication issues within Microsoft Windows.............................. 449Hostname determination ............................................................................... 449Name resolution.............................................................................................. 450Backup Operators group................................................................................ 450Dynamic Host Configuration Protocol ........................................................ 450Backup and Recover Server service.............................................................. 450
Notifications........................................................................................................... 450Preconfigured notifications ........................................................................... 451Customizing notifications.............................................................................. 453Logging event notifications ........................................................................... 456Creating a custom notification ...................................................................... 457Editing a notification ...................................................................................... 457Copying a notification.................................................................................... 457Deleting a custom notification ...................................................................... 458
Indexes .................................................................................................................... 458Characteristics of the online indexes............................................................ 458Automated index activities............................................................................ 459Checking online indexes ................................................................................ 459Viewing information about the indexes ...................................................... 459Index save sets ................................................................................................. 460Querying the media database ....................................................................... 461Cross-checking client file indexes................................................................. 461Refreshing index information ....................................................................... 461Client file index locations............................................................................... 462Managing the size of the online indexes ..................................................... 463Querying deduplication save sets using mminfo ...................................... 466
Updating NetWorker clients by using the software distribution feature ..... 467 Message log management.................................................................................... 467
Setting the UNIX startup script to trim log files......................................... 467 Savegroup job information .................................................................................. 469 Internationalization............................................................................................... 469
Log file viewer................................................................................................. 469Interoperability with previous releases of NetWorker.............................. 470Display issues .................................................................................................. 470
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Maximum path and save set length............................................................. 470Group completion messages......................................................................... 471Locale-specific configuration issues on UNIX/Linux............................... 471
Chapter 18 NetWorker Client Management NetWorker client overview ................................................................................. 474 Client configuration.............................................................................................. 474
Creating a client .............................................................................................. 474Editing a client ................................................................................................ 474Copying a client .............................................................................................. 474Changing a client name ................................................................................. 475Deleting a client .............................................................................................. 475Recovering a deleted client ........................................................................... 476Editing a client NSRLA database ................................................................. 476
Creating a client probe ......................................................................................... 477 Associating a probe with a Client resource....................................................... 478 Deduplication client ............................................................................................. 478 Configuring a client for BMR support............................................................... 479 Lockbox pass phrase management .................................................................... 479
Set the Datazone pass phrase for a NetWorker server.............................. 479Error messages and error handling for the Datazone pass phrase ......... 479
NetWorker authentication ................................................................................... 480Strong authentication (nsrauth).................................................................... 480Authentication for backwards compatibility (oldauth) ............................ 480Access privileges for authentication configuration ................................... 480Specifying the minimum authentication strength between hosts........... 481Maintaining NetWorker local host authentication credentials................ 483Maintaining local host Peer resources ......................................................... 486Creating a custom certificate and private key for a host .......................... 488
Multiple clients from the same computer ......................................................... 489Redefining a file system into multiple client and save set instances ...... 489Defining a client and save set combination ................................................ 489
Scheduled backups of non-ASCII files or directories...................................... 490 Adding or changing the NetWorker servers for a client................................. 490
Editing the servers file ................................................................................... 491 Client priority ........................................................................................................ 491 Dedicated client/server interface for backup and recover operations ......... 492
Chapter 19 Cluster Support Cluster terminology.............................................................................................. 494 Cluster-aware and cluster-unaware NetWorker servers................................. 494 Cluster licensing.................................................................................................... 495 Backing up data on Windows cluster environments....................................... 495
Backing up cluster data ................................................................................. 495Backing up node data .................................................................................... 496Backing up virtual server data ..................................................................... 496Backing up data on EMC AutoStart ............................................................ 497Backing up the MSCS database .................................................................... 497
Backing up data on UNIX cluster environments ............................................. 497Configuring a scheduled save from a physical cluster client .................. 497Configuring a scheduled save from a virtual cluster client ..................... 498Performing a manual backup from a virtual cluster client ...................... 499
Configuring a virtual client to back up to a local storage node..................... 500
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Directing a virtual client backup to a local storage node.......................... 501 Configuring a virtual client to be recovered from a local storage node........ 501
Directing a virtual client recovery from a local storage node .................. 502Recovering a virtual client’s data by using the currechost keyword ...... 502
Configuring an external client to a virtual server ............................................ 502 Recovering data in a Windows cluster environment ....................................... 502
How to recover data ....................................................................................... 503 Recovering data in a UNIX cluster environment ............................................. 503
Recovering data from a private disk that belongs to a physical client ... 503Recovering data from a shared disk that belongs to a virtual client ....... 503Recovering the Console server database ..................................................... 504
Tracking scheduled saves..................................................................................... 504Forcing save sets to use a specific index...................................................... 504Path-ownership rules ..................................................................................... 505
Using a physical storage node and virtual server on UNIX platforms......... 506 Using autochangers and stand-alone tape devices .......................................... 507
Configurations for autochangers and stand-alone tape devices.............. 507DDS within a cluster....................................................................................... 511Considerations when using jbconfig for a virtual server.......................... 514
Client Backup Configuration Wizard support requirements ......................... 515 NetWorker cluster performance issues .............................................................. 516
Editing the cluster cache timeout attribute ................................................. 516 Setting NetWorker environment variables in a Sun cluster............................ 517 Changing the default timeout of 10 minutes for the NetWorker server in a Microsoft Cluster Server or Microsoft Failover Cluster ................................... 518
Chapter 20 Support for VMware Introduction to VMware support........................................................................ 520
Licensing NetWorker support for VMware................................................ 520 Configuring NetWorker clients for virtual machines ...................................... 520
Considerations for VCB backups.................................................................. 520Task 1: Configure the Hypervisor resource ................................................ 521Task 2: Configure the VM proxy host .......................................................... 522Task 3: Configure a virtual client for backups............................................ 526
Automatic discovery of VMware environments .............................................. 529Performing on-demand auto-discovery of VMware environments........ 529
Notifications of changes to VMware environments......................................... 530 Visual Representation of VMware environments............................................. 530
Virtualization node hierarchical display of the VMware environment.. 530Graphical display of the VMware environment......................................... 531
Recovering VMware Consolidated Backups..................................................... 533Performing a file-based recovery on the local host.................................... 533Performing a file-based recovery using CIFS share................................... 533Performing a file-based recovery using directed recovery....................... 534Performing a single step recover of the full virtual machine ................... 534
Chapter 21 NetWorker Server Support for NDMP Overview of NDMP .............................................................................................. 540
Licensing .......................................................................................................... 540NDMP connection support............................................................................ 540
Supported NDMP configurations....................................................................... 540Local backup by using an NDMP tape server ............................................ 541Backup by using NetWorker storage node support .................................. 542
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Three-party backup with NDMP tape server............................................. 544 Requirements for and limitations of NDMP support...................................... 545
Requirements for NetWorker software with NDMP support ................ 545Limitations of the NetWorker software with NDMP support................. 546NetWorker storage node support for NDMP clients ................................ 548Vendor-specific information ......................................................................... 549
Configuring the NetWorker server for NDMP operations............................. 550Configuring library support for NDMP...................................................... 550Configuring an NDMP device resource...................................................... 554Configuring an NDMP Client resource....................................................... 555Additional considerations for NDMP operations...................................... 558
Performing NDMP backups................................................................................ 559Tape server support for NDMP client backup........................................... 559Performing a local backup by using the NetWorker User program....... 560Performing an NDMP backup from the command prompt .................... 560Performing a three-party backup from the command prompt ............... 561Performing DAR backups ............................................................................. 561Storage node support for NDMP client backup ........................................ 562
Performing NDMP recoveries ............................................................................ 563Storage node support for NDMP client recovery ...................................... 564Performing a save set recovery..................................................................... 564Destructive save set recoveries..................................................................... 565Performing a directory-level recovery ........................................................ 566Performing a file-by-file recovery ................................................................ 567Performing a directed recovery.................................................................... 568
NDMP cloning ...................................................................................................... 571Cloning between storage nodes ................................................................... 571Cloning functionality ..................................................................................... 571NDMP index and bootstrap cloning............................................................ 571NDMP Path-to-Tape cloning for regular save sets.................................... 572
Ancillary product information............................................................................ 574Filers that act as data servers ........................................................................ 574Network Appliance ........................................................................................ 575SnapImage software....................................................................................... 586Filers that act as tape servers only ............................................................... 586
Chapter 22 SNMP Module SNMP traps............................................................................................................ 592 Configuring NetWorker SNMP notifications ................................................... 592
Command line options for nsrtrap .............................................................. 592Modifying preconfigured NetWorker SNMP notification ....................... 593Creating NetWorker SNMP notifications ................................................... 593
Configuring SNMP management software ...................................................... 594NetWorker SMI Network Management Private Enterprise Code .......... 594Receiving traps in the SNMP network management software................ 594
Chapter 23 Support for Microsoft Automated System Recovery Microsoft Automated System Recovery............................................................ 596
Microsoft ASR documentation ..................................................................... 596 NetWorker support for ASR................................................................................ 596
NetWorker ASR save set ............................................................................... 596Usage overview .............................................................................................. 597Network connection names .......................................................................... 597
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ASR Limitations and special considerations..................................................... 597FAT16 partitions are not supported............................................................. 598OEM recovery CDs are not supported ........................................................ 598Vendor-specific drivers must be installed after Windows installation... 598
ASR backup............................................................................................................ 598How to include the ASR or VSS ASR DISK save set in a scheduled backup 599How to include ASR or VSS ASR DISK save set in a manual backup .... 599
Creating an ASR disk............................................................................................ 600Prerequisites..................................................................................................... 600Create an ASR disk locally............................................................................. 600Creating an ASR disk by using directed recovery ..................................... 601Posting ASR disk creation task ..................................................................... 602
Using the ASR disk to recover a NetWorker client .......................................... 602Requirements for an ASR recovery .............................................................. 602Performing an ASR recovery......................................................................... 603Components that require special handling after an ASR recovery ......... 604Verifying the NetWorker client recovery .................................................... 605
Chapter 24 Volume Shadow Copy Service Overview of VSS.................................................................................................... 608 VSS and the backup process ................................................................................ 608
The importance of writers.............................................................................. 610 Controlling VSS from NetWorker software....................................................... 610
Controlling VSS from the Administration window................................... 611Controlling VSS from the NetWorker client ............................................... 612Control VSS from the command-prompt .................................................... 613Globally disabling VSS................................................................................... 613VSS commands................................................................................................ 614Handling MSDE, SQL Server, and Microsoft Exchange databases ......... 614Authoritative restores of the Active Directory Application Mode (ADAM) and DFS Replication writers......................................................... 615
Chapter 25 DiskXtender Data Manager File System Support Supported configurations .................................................................................... 618
Path information ............................................................................................. 618Permissions ...................................................................................................... 618
DiskXtender Data Manager file system overview............................................ 618File data in a DXDM file system ................................................................... 618
Backup of DXDM file systems............................................................................. 620Aborted backups ............................................................................................. 621
Recovery of DXDM file systems ......................................................................... 622Initiating a recovery........................................................................................ 622Restoring deleted files and previous file versions ..................................... 623File system synchronization .......................................................................... 623Automatic synchronization ........................................................................... 624Manually synchronizing a file....................................................................... 624
Chapter 26 Support for Avamar Deduplication NetWorker deduplication node .......................................................................... 626 Avamar deduplication backups .......................................................................... 626
Replication of Avamar deduplication backups .......................................... 627Schedules for Avamar deduplication clients .............................................. 627
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Backup levels for Avamar deduplication clients ....................................... 627Retention policies ........................................................................................... 628Directives ......................................................................................................... 628
Creating an Avamar deduplication node and a replication node ................. 628Avamar setup.................................................................................................. 629NetWorker setup ............................................................................................ 630
Cloning and Avamar deduplication .................................................................. 633 Backup-to-tape for Avamar deduplication clients ........................................... 634 Recovering Avamar deduplicated data ............................................................. 634
Recovery from a replication node ................................................................ 634 Viewing Avamar deduplication events in NMC.............................................. 635 Disaster recovery .................................................................................................. 636 Avamar deduplication save sets......................................................................... 636
Deleting Avamar deduplication save sets .................................................. 637Querying Avamar deduplication save sets using mminfo ...................... 637
Refreshing Avamar deduplication node information ..................................... 638 Tips for troubleshooting Avamar deduplication nodes .................................. 638
Chapter 27 Support for HomeBase Introduction to HomeBase Support (Bare Metal Recovery)........................... 640
BMR Recovery................................................................................................. 640NetWorker BMR HomeBase Server............................................................. 640Installation Notes............................................................................................ 640
BMR backups......................................................................................................... 640Consideration for Windows 2008 and 2003 BMR support ....................... 641Configuring a client for BMR support......................................................... 641
Recovering with BMR .......................................................................................... 642Excluding files for BMR recovery ................................................................ 643
Chapter 28 Troubleshooting Before contacting technical support................................................................... 646
Determining the version of NetWorker software running on a client ... 646Displaying diagnostic mode attributes ....................................................... 647
Viewing log files.................................................................................................... 647Rendering log files in the current locale at runtime.................................. 647How to view log files with the nsr_render_log program ......................... 648Viewing log files from remote host machines............................................ 649Log files from previous releases of NetWorker ......................................... 649Filtering log file information displayed by nsr_render_log..................... 649Locating savegroup job logs ......................................................................... 650
NetWorker functionality issues .......................................................................... 651Backup and recovery...................................................................................... 651Backups fail to start when daylight savings time change occurs ............ 652Clone ID timestamp does not reflect the time the cone was created ...... 652Backups fail to stop ........................................................................................ 652Memory usage when browsing large save sets.......................................... 653Memory usage and nsrjobd .......................................................................... 653Media position errors encountered when auto media verify is enabled 653PACKET RECEIVE BUFFER and NO ECB counters increase ................. 653The scanner program marks a volume read-only...................................... 654The scanner program requests an entry for record size ........................... 654Limitations for groups containing a bootstrap........................................... 654Index recovery to a different location fails ............................