EMC - Answerbook [2010]

65
1 Copyright 2010 EMC Corporation. All rights reserved. The EMC Answer Book May 2010

Transcript of EMC - Answerbook [2010]

Page 1: EMC - Answerbook [2010]

1© Copyright 2010 EMC Corporation. All rights reserved.

The EMC Answer Book

May 2010

Page 2: EMC - Answerbook [2010]

2© Copyright 2010 EMC Corporation. All rights reserved.

Table of Contents

3 EMC Overview4 Information Infrastructure and Strategic Acquisitions

5 EMC’s Expanding Presence Around the World 6 Global Market Presence Worldwide Market Share

7 About EMC 8 EMC Global Services

9 EMC Global Services (Continued)10 RSA—The Security Division of EMC11 EMC Secure Infrastructure12 Tiered Storage Platform Offerings 13 CLARiiON—The Proven Midrange Storage Solution 14 CLARiiON 15 CLARiiON AX4 and CX4 Series 16 CLARiiON—SnapView/MirrorView 17 CLARiiON—EMC Unisphere 18 RecoverPoint and SAN Copy 19 Symmetrix—The World’s Most Trusted Storage 20 Symmetrix Architecture Comparisons21Symmetrix VMAX Overview – Purpose Built for the Virtual Data Center 22 Symmetrix Management for Virtual Environments23 TimeFinder Family24 SRDF Family 25 Open Replicator for Symmetrix 26 Symmetrix Software—Management and Mobility 27 EMC VPLEX28 Non-disruptive Data Migration and PowerPath 29 AutoStart and RepliStor 30 Replication Manager 31 NetWorker and Data Protection Advisor 32 EMC Disk Library33 EMC Disk Library Family

34 DiskXtender 35 Avamar 36 Data Domain37 Mainframe Solutions 38 Celerra —The Industry-Leading IP Storage Platform39 NAS Platforms40 Celerra Software41 Celerra —Ease of Use, iSCSI, and Celerra FAST42 Connectrix Family and ControlCenter SAN Manager 43 SAN Platforms44 CAS Platforms—EMC Centera45 Centera—Archive 46 EMC Select—Third-Party Products47 Captiva – Enterprise Document Capture 48 Document Sciences - Customer Communications49 EMC SourceOne eDiscovery - Kazeon 50 EMC SourceOne Email Management 51 EMC SourceOne Archiving for Microsoft SharePoint 52 Ionix Overview53 Ionix for Service Management (Formerly Infra) 54 Ionix for Data Center Automation and Compliance 55 Ionix for IT Operations Intelligence56 Ionix for Service Discovery and Mapping 57 Ionix ControlCenter Family for Storage Resource Management58 Microsoft 59 Oracle 60 SAP 61 Cisco Technology Alliance 62 VMware 63 VCE64 VCE (Continued)

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3© Copyright 2010 EMC Corporation. All rights reserved.

Partners

Services and ConsultingFull range of complementary services; examples: Accenture, BearingPoint, and CSC

Global AllianceJointly define, test, integrate, deliver, and support; examples: Microsoft, Oracle, SAP, and Cisco

Service ProvidersAccess to innovative, scalable infrastructure services; examples: Fujitsu Services, Bull, Dimension Data

ChannelsSpecialized expertise to build unique solutions; examples: Dell, Fujitsu Siemens, Unisys

EMC Overview

EMC is the world leader in systems, software, services, and solutions for building and managing secure and flexible information infrastructures. With these infrastructures, customers are able to intelligently and efficiently store, protect, and manage their information so that it can be made accessible, searchable, shareable, and, ultimately, actionable.

Recognized Leadership• #1 external storage

• #1 external RAID

• #1 networked storage

• #1 open SAN

• #1 NAS

• #1 total storage software

• #1 storage management software

• #1 replication software

• #1 device management software

Company Information• Revenues (2009): $14 billion

• Net income (2009): $1.1 billion

• Q1 (2010) Consolidated Revenue: $3.9 billion

• Employees (end Q1 2010 worldwide): ≈ 43,500

• Countries with EMC operations: > 80

• R&D investment (2010 estimate): ≈ $2 billion

• Total cash and investments (end Q1 2010): $10.2 billion

• Quarterly Free cash flow (Q1 2010): $1.1 billion

• Market capitalization: (May 2010) ≈ $40 billion

• Founded: 1979

Page 4: EMC - Answerbook [2010]

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Information Infrastructure and Strategic Acquisitions

EMC Strategic Acquisitions: 2003–2010 Expand and strengthen the core product offering Expand Services expertise for Microsoft technologies Enter fast-growing new markets

Information infrastructure is a shared set of products, services, and best practices for storing, protecting, optimizing, and leveraging information so that people can avoid the potentially serious risks and reduce the significant costs associated with managing information, while fully exploiting its value for business advantage.

Store SAN NAS CAS IP

Protect Array replication Backup-to-disk Data deduplication Continuous data protection Security

Virtualize and Automate Virtualization Information management Resource management

Add Intelligence Enterprise content

management and archive Information acquisition BPM, collaboration Enterprise search

Since 2003 approximately $11 billion invested in ≈ 45 strategic acquisitions

Services

Virtualization/Data Mobility

ResourceManagement

ContentManagement

Data Protection/ Archiving

InformationSecurity

Cloud Infrastructureand Services

NetworkIntelligence

Authentica

RSA

TablusVerid

DocumentumAcartusAsk Once

X-Hive DocumentSciences

Rainfinity

ProActivityCaptiva

AcxiomVMware Akimbi

Valyd

IndigoStone

Dolphin InternosisGeniant

Interlink

Astrum Smarts nlayers Voyence

BusinessEdge

Infra

Legato Kashya AvamarIlluminatorDantz

Mozy

Pi

Iomega

1/03 1/04 1/07 1/081/05 1/06 1/09

WysDM

Conchango

Data Domain

Source Labs

YottaYotta

Allocity

FastScaleConfiguresoft

Kazeon

1/10

Archer

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EMC’s Expanding Presence Around the World

R&D Centers

Centers of Excellence

Apex, NCIrvine, CA

EMC’s DirectGlobal Presence

Customer Support Centers

Burlington, Ontario

Duluth, GA

Executive Briefing Centers

Santa Clara, CA

Rotterdam, Netherlands

St. Petersburg, Russia

Tel Aviv, Israel

Brentford, UK

Beijing, China

Shanghai, China

Sydney,

Australia

Tokyo, Japan

Global Solution & Engineering Centers

Vienna, Austria

Manufacturing Centers

Palo Alto, CA

Seoul, S. Korea

Hopkinton, MAGlobal Headquarters

Bedford, MA

Franklin, MA

Cork, Ireland

Pau, France

Campinas, Brazil

Cairo, Egypt

Cambridge, MA

Roy, UT

Bangalore, India

Singapore

Pleasanton, CA

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6© Copyright 2010 EMC Corporation. All rights reserved.

Global Market Presence: Worldwide Market Share

EMC 22.7%Symantec 17.9%IBM 13.5%NetApp 8.0%CA 4.0%HP 3.7%

EMC 31.2%NetApp 29.6%IBM 10.9%HDS 6.5%Sun 4.2%

EMC 69.6%HDS 9.6% HP 9.0%Sun 3.6%NetApp 0.3%

Symantec 28.2%EMC 25.9%NetApp 14.8% IBM

13.6%HDS 4.8%

Total Storage SW Replication SW Device Mgmt SW Infrastructure SW

Symantec 30.9%IBM 15.5%EMC 12.3%CA 5.7%HP 4.1%

EMC 30.3%IBM 16.8%CA 14.6%NetApp 6.6%HP 4.4%

IBM 23.3%Symantec 14.2%Autonomy 10.5%EMC 5.8%CommVault 2.4%

Data Protection &Recovery Software

Storage MgmtSoftware

Archive and HSMSoftware

StorageSoftwareCY 2009

External Disk Storage Networked Storage(NAS, Open, & iSCSI SAN)

External RAID

EMC 22.7%IBM 14.2%HP 11.7%Dell 9.1%NetApp 8.6%HDS 8.2%Sun 4.6%EMC/Dell* 26.8%

EMC 27.3%IBM 13.4%HP 11.7%NetApp 11.1%Dell 8.1%HDS 7.5%Sun 4.5%EMC/Dell* 31.4%

EMC 24.1%IBM 14.8%HP 10.1%NetApp 9.2% HDS 8.7%Dell 8.0% Sun 4.7%EMC/Dell* 28.5%

StorageHardware

CY 2009

Source: IDC Q4 2009 Worldwide Disk Storage Systems Quarterly Tracker Mar 2010; IDC Worldwide Quarterly Storage Software Tracker, Mar 2010.Note: EMC does not play in the File System Software market segment. *Combines EMC’s revenue with Dell’s Dell/EMC CLARiiON revenue.

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About EMC

To help people and organizationsbring the power of their information to life

Mission:

Vision:To lead customers on the journey to the private cloud, a dramatically more efficient and effectivemodel for delivering IT as a service

InformationInfrastructure

VirtualInfrastructure

Protect

Store

+Intelligence vClient

Cloud OS(vSphere)

ApplicationAwareness

andProductivity

Secure

Manage &

Automate

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8© Copyright 2010 EMC Corporation. All rights reserved.

EMC Global Services

EMC Global Services provides the strategic guidance and technology expertise organizations need to address their business and IT challenges and accelerate the journey to private cloud.

•14,000 service professionals and support experts worldwide plus global network of alliances, partners•Proven methodologies, industry best practices, and knowledge derived from EMC’s 30-year information technology heritage•End-to-end services for physical, virtual, and cloud environments •Commitment to service excellence

Consulting Services• Transform information into business results• Leverage information for growth,

innovation, and optimum performance• Create applications to better leverage

information within business operations• Protect and manage information to

minimize risks• Achieve infrastructure and operational

efficiency, while improving service levels and managing costs

EMC ProvenTM Solutions• Address critical technology and business challenges• Accelerate and maximize value from your business

applications• Leverage EMC expertise, best practices, and integrated

solutions to meet business requirements• Provide tested, documented, and demonstrable solutions

with reference architectures and best practices• Utilize subject matter experts who work closely with

customers and who fully support each EMC Proven solution• Leverage deep, strategic relationships—including Cisco,

Microsoft, SAP, Oracle, VMware, Brocade

Accelerating the journey to the private cloudFor customers who prefer to create a private cloud infrastructure with their own choice of products and services, EMC Global Services offers comprehensive services and solutions to help them create and execute against a roadmap to achieve their cloud computing objectives.

EMC also offers a full suite of services and solutions in collaboration with Cisco and VMware to help customers create a cloud-ready infrastructure based on technology from the Virtual Computing Environment (VCE) coalition, backed by a seamless, “single support” experience.

Customer Value

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EMC Global Services (Continued)

Technology Deployment Services• Accelerate implementation, speed time to value of new technologies• Minimize risk associated with complex implementations and migrations• Optimize availability, performance, security, interoperability• Improve service levels, reduce management costs, protect your investments• Accelerate the journey to the private cloud

Managed Services• Optimize IT resources and manage expenses• Improve operational efficiency, meet service levels, speed issue resolution • Ensure successful transition from physical to virtualized to cloud environments • Resolve infrastructure management resource or skill gaps• Achieve cost-effective 24x7 coverage through onsite and remote delivery options• Reduce complexity, risk, and costs of information infrastructure management

Customer Support Services• Increase availability, reliability, and productivity of your information infrastructure• Reduce service incidents and critical events with proactive, preemptive secure

remote support• Minimize impact on business operations with rapid response, time to resolution• Access self-help tools and manage the support process with EMC’s online support tools and resources• Choose from multiple support options that align with your requirements• Access global maintenance and support around the clock

Education Services• Keep pace with new storage technology and management challenges• Reduce skill gaps, increase productivity and agility• Exploit the full value of your information infrastructure investments

Awards and Recognition• Microsoft FASTforward Enterprise Search Innovation Award

for User Experience Solution (2009)• Association of Support Professionals (ASP) “Ten Best Web

Support Sites” Award (2009) • Microsoft Notes Transition Partner of the Year (2009)• 20-time Microsoft Partner of the Year • Eight-time winner of Services Support Professionals Association (SSPA)

STAR Award and member of SSPA Hall of Fame for mission-critical support• 10 consecutive years of Support Center Practices (SCP) certification • 2009 Gartner Storage Services MarketScope N. A. – “Strong Positive” rating

EMC Solutions Centers• Design, validate, and test end-to-end solution packages (EMC hardware and

software plus third-party software)• 6 Global Solutions Centers with up to 200 or more engineers• 100+ Subject Matter Experts across 6 solution areas• 100+ Proofs of Concept (PoC) per year• 3,000+ remote demos delivered per year

EMC Proven Professional Program• Largest community of elite information storage & management professionals• Features three levels—Associate, Specialist, and Expert—to distinguish

knowledge and skills of certified professionals• Aligned to information storage technology ‘open’ curriculum and EMC

Technology Specific Learning Paths• Knowledge Sharing Competition—provides opportunities to author articles to

share best practices with peers• Knowledge Maintenance—enables certified professionals to keep current on

rapidly advancing EMC IT infrastructure solutions

Key Customer Challenges We Help Solve• Accelerating the journey to private cloud• Transforming IT operations to align with business objectives • Managing information growth and complex IT environments • Reducing costs, improving operational efficiency and agility• Improving IT and energy efficiency• Ensuring regulatory compliance • Protecting and securing information and infrastructure • Accelerating application and infrastructure deployment, time to value

Page 10: EMC - Answerbook [2010]

10© Copyright 2010 EMC Corporation. All rights reserved.

RSA—The Security Division of EMC

RSA is the premier provider of information-centric security solutions for business acceleration. Together, EMC and RSA deliver the capabilities required to ensure that information remains an asset and never becomes a liability. Fueling our mission to secure the information lifecycle is the passionate belief that security should be about lifting business limitations, not imposing them.

The RSA System• Secure identities

• Secure information

• Secure infrastructure

Secure Information DescriptionRSA DLP Suite Data discovery, classification, policy management and enforcement

for data resident in a datacenter, at endpoints, or moving across network boundaries

RSA Key Manager Encrypts sensitive data at the application level and manages the lifecycle of encryption keys across the enterprise

EMC IRM Dynamically controls access to and use of unstructured data inside and outside the enterprise with rights management

EMC Certified Data Erasure Securely and effectively erase data from media, up to D.O.D specifications, when drives are repurposed or repaired

Secure Identities DescriptionRSA SecurID Authentication

Two-factor authentication uses hardware and software tokens with changing passwords to validate identities of online users

RSA Access Manager Controls access to web applications, enables web single sign on, manages large numbers of users via centralized security policy

RSA Federated Identity Manager

Securely exchanges user identities between disparate internal business units and with customers and partners

RSA Digital Certificate Solutions

Modules for managing digital certificates and creating an environment for authenticated, private communications and transactions

RSA Identity Protection and Verification Suite

Single platform for consumer authentication, fraud protection, and transaction monitoring for financial institutions

Secure Infrastructure DescriptionRSA enVision Scalable enterprise platform for collecting and managing security and

compliance information and supporting compliance reporting

Page 11: EMC - Answerbook [2010]

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EMC Secure Infrastructure

EMC products are the embodiment of:

• A comprehensive security policy• Layers of security, eliminating gaps

EMC products are built – deployed – supported to the highest security standards in the industry.

EMC’s investment in product security far exceeds anyone in the industry.

EMC is committed to continue delivering products that represent the very best in security capabilities.

Data protection from internal and external threatsInvestment protection with inherently secure productsLower operational costs with easy to use security

Security Testing& Assurance

SecureServiceability

PolicyConsistent security requirements for product security policy

PeopleDeep security engineering training

Process Comprehensive security development lifecycle processPlan Develop Test Document Assure Assess Design

EMC Documentum Content Server

EMC Resource Management

RSASymmetrix

Centera Connectrix

EMC Disk Library

Celerra

InvistaCLARiiON

VMware ESX Server

TechnologyCommon security platform for RSA security integration

Access Controls Data Confidentiality Audit-ability Emerging Technologies

Secure ProductArchitecture & Design

Secure ProductDevelopment Processes

Page 12: EMC - Answerbook [2010]

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Tiered Storage Platform Offerings

Tiered Storage—Innovative platforms to reduce costs and meet varying performance and availability requirements

Ease of UseEnergy Efficiency

Information Centric SecurityInvestment Protection

CLARiiONCentera Data Domain and Disk Library

SymmetrixCelerra Connectrix

CX4 UltraScale Series

AX4EMC Centera 4-Node

DMX-3 and DMX-4 DMX-3 950DMX-4 950

Rainfinity GlobalFile Virtualization

NS-960

NS-120

NS-480

NS-G2 NS-G8Fibre Channeland iSCSI

EMC’S BEST-OF-BREED OFFERINGS—SUPERIOR CHOICES, PROVEN TECHNOLOGY, BEST VALUE

NX4

V-MaxV-Max SE

MDS-Series

B-Series

Fully Automated Storage Tiering (FAST): Automates movement and placement of data• Enables efficient use of Flash and SATA drive technologies• Optimizes both performance and cost based on user policy• Supported across Symmetrix, CLARiiON, and Celerra

• Business applications are always optimized• Never have to trade off between capacity or performance• Simultaneously lower costs and raise service levels

Spin DownThin ProvisioningCompression

Energy Efficient Tiered Storage Technologies

Tiering1&2 TB LP SATA Flash Drives

Energy Efficient ArraysAdaptive CoolingSnapshots

DeduplicationSingle InstancingActive Archiving

Virtual Archive

Data Domain Deduplication Storage Systems

DL5000 series

Page 13: EMC - Answerbook [2010]

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CLARiiON—The Proven Midrange Storage Solution

CLARiiON CX4 Series• Only pay for what you need

– Consolidate more data while purchasing less storage – Logically provision what you need today without over committing– Automatically power down inactive drives

• Adapt to new requirements– Keep your data-in-place and upgrade your storage– Migrate data online without disrupting applications– Easily add and upgrade new connectivity options without disrupting

applications

• Do it with ease– Map physical storage in a virtual environment– Deliver automated service level visibility– Quickly locate specific storage, server and virtual machine objects

CLARiiON with Fibre Channel and iSCSI: Use Cases• Consolidation leveraging iSCSI for cost-effective connectivity

– Eliminate islands of direct-attached storage– Increase storage utilization– Improve flexibility

• Tiered storage using Fibre Channel and iSCSI – Leverage existing Fibre Channel SAN for high performance– Consolidate servers via iSCSI that do not require Fibre Channel – Leverage Virtual LUN technology to move data between tiers

SERVICE LEVEL

SCA

LAB

ILIT

Y

AX4CX4-120

CX4-480CX4-240

CX4-960

CLARiiON CX4

Leverage common management and functionality by

consolidating

Ethernet

iSCSI SAN

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14© Copyright 2010 EMC Corporation. All rights reserved.

CLARiiON

• Security Enhancements– Security Administrator Role

limits user to administrative tasks such as adding new users and arrays to the domain

– Classic CLI Filter ensures management interfaces are encrypted and authenticated

– IP Address Filtering limits access to the array through specific management stations

– Compliance with security policies requiring centralized authentication with AD/LDAP

FLARE Operating Environment • Storage-management software

– EMC Unisphere– ControlCenter family– PowerPath– Replication Manager

• Business continuity software– MirrorView—Remote replication– SnapView—Local replication– SAN Copy—Data mobility– RecoverPoint/SE

Replication Manager

MirrorView/A

Fibre Channel SCSI

FC5500 HADA—first RAID product

OEM/reseller focus

FC5300

Fibre Channel R&D started

Fibre Channel FC-AL

FC5700

Mirrored-write cache

CLARiiON AdvancedStorage Division

Dual Active Storage Processors

Full redundancy and hot repair

SAN connectivity

SnapViewMirrorView

FC4700IP4700

FC4500 CX200CX400CX600

SAN Copy

Navisphere

CX300CX500CX700

PowerPathControlCenter

1990 2004

AX100

CX300iCX500iAX100i

Mix FibreChanneland ATA

disks

UltraPoint DAEVirtual LUN technology

Consistency Groups

AX150AX150iDL210

CX3 UltraScale

NQMNavi Taskbar

RecoverPoint

RAID 6

ALUA

CX4 Series

CLARiiON EVOLUTION1990 2010

Virtual Provisioning

AX4

Flash drives

Unisphere

CLARiiON Support Options

Feature Enhanced Premium

Onsite Service coverage5x9, next-business day response

7x24, 4-hour response

Call Center response 7x24 7x24

Critical Escalation Management Team

EMC provides parts replacement

Customer and EMC share parts replacement

Change Control Management

Proactive Remote Connect Support

Case logging

Online self-help

Customer software updates

Installation (system, DAE, or disk) Tools available Tools available

FAST

FAST Cache

Page 15: EMC - Answerbook [2010]

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CLARiiON AX4 and CX4 Series

Industry-leading Performance and Scalability• State-of-the-art I/O-interconnect technologies• Full end-to-end 4 Gb/s design• Low latency and high bandwidth

Fully Redundant Architecture• Dual Storage Processors• Redundant power, cooling, data paths, and universal power supplies (UPSs)• Customer-replaceable units (CRUs)• Online hardware changes and software upgrades• No single points of failure; modular architecture • Advanced 4 Gb/s UltraPoint technology• Continuous diagnostics and phone home

Leader in Data Integrity• Mix RAID levels 0, 1, 1+0, 3, 5, 6• Mirrored-write cache• Destage write cache to disk on power failure• SNiiFFER—Disk-sector inspection utility• Automated global hot spares

Flexibility• UltraFlex Connectivity• Virtual Provisioning• Virtual LUN technology• UltraPoint auto-sense speed setting• Mix drive types—Fibre Channel, Flash, SATA

CLARiiON AX4 CLARiiON CX4-120 CLARiiON CX4-240 CLARiiON CX4-480 CLARiiON CX4-960

• From 4 to 60 SATA and/or SAS drives

• Up to 2 GB cache• Up to four front-end connections

(Fibre Channel or iSCSI)• Max 64 HA hosts per array• Single or dual Storage

Processors, mirrored cache on dual-processor version

• Up to 120 drives• 6 GB cache• Standard four host ports (Fibre

Channel or iSCSI)• Max 128 HA hosts per array• Flash Drives

• Up to 240 drives• 8 GB cache• Standard four host ports (Fibre

Channel or iSCSI)• Max 256 HA hosts per array• Flash Drives

• Up to 480 drives• 16 GB cache• Standard 8 Fibre channel & 4

iSCSI host ports • Max 256 HA hosts per array• Flash Drives

• Up to 960 drives• 32 GB cache• Standard 8 Fibre channel & 4

iSCSI host ports • Max 512 HA hosts per array• Flash Drives

Page 16: EMC - Answerbook [2010]

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CLARiiON—SnapView/MirrorView

Snapshots: Logical point-in-time views of source volumes• Creates snapshots instantly

• Requires only a fraction of the original file system space

• Rollback feature provides Instant Restore to source volume

• Creates a single-point-in-time instance of production volume

Clones: Full copies of source volumes• No performance overhead when processing both source and clone volumes

• A loss of data in the source volume does not affect clone copy (same as snapshot)

• Supports incremental restores and re-establishes to source volume

• Supports Instant Restore

MirrorView protects critical production information• Protection for disaster recovery, equipment upgrades, and testing

• Protection from natural, mechanical, and environmental disasters

• With SnapView, enables concurrent information access at a remote site

Maintains synchronous and/or asynchronous mirroring between two or more CLARiiON systems

• Storage-based; uses no host cycles

• Bi-directional mirroring for maximum protection

• Centralized, simplified management via Navisphere Management Suite

• MirrorView/Synchronous: all writes between source and target are protected

• MirrorView/Asynchronous: affordable long-distance replication

• Native Fibre Channel and iSCSI replication

Replication Manager provides effective management of SnapView and MirrorView

SnapView

SnapBCV

BCV

BCV

Report generation

CLARiiON

Production host

Application

server

Decision-support

tools

Tape backup

Prodinfo

Prodinfo

BCV

SnapSnapSnapSnapSnapSnap

MirrorView

RemoteCLARiiON

LocalCLARiiON

SourceB

TargetB

SourceA

TargetA

Concurrent Mirroring for Parallel Processing

MirrorView and SnapView Integration to Eliminate Planned

and Unplanned Outages

Bi-directional Support for Multiple Sites

Site A Site B

Backups reporting DSS

Remote-locationdisaster recovery

Local and remote copies for processing

Centralized data centerDistributed

locations

SS

SS T

TTT

Disaster-Recovery Consolidation with 4:1 Fan-in

SS T1

T1

T2

T2

S T

Snap Snap

TTT

TT

TSS

SSSS

Page 17: EMC - Answerbook [2010]

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CLARiiON—EMC Unisphere

Unisphere Features• Task-based navigation and controls offer an intuitive, context-based

approach to configuring storage, creating replicas, monitoring the environment, managing host connections, and accessing the Unisphere Support ecosystem.

• Self-service Unisphere support ecosystem is accessible with 1-click from Unisphere, providing users with quick access to “real-time” support tools including live chat support, software downloads, product documentation, best practices, FAQs, online customer communities, ordering spares, and submitting service requests.

• Customizable dashboard views and reporting capabilities enable at-a-glance management by automatically presenting end-users with valuable information in context of how they manage storage. For example, customers can develop custom reports 18x faster with EMC Unisphere.

• Common management provides single sign on and integrated experience for managing CLARiiON and Celerra platforms.

Key VMware vCenter Integration• VMware vCenter plug-ins allow VMware admins to transparently

provision CLARiiON storage from the VMware vCenter console. This is in addition to the Celerra NAS plug-ins that are available today.

• VMware vStorage APIs for Array Integration (VAAI) support, the industry’s first, offloads VMware storage related functions from the server to the storage system, enabling more efficient use of server resources for increased performance and consolidation.

Provides management for:• SnapView• MirrorView• SAN Copy• Virtual LUN technology

Integrated with ControlCenter• Extends management and

automation to the entire server, storage, and storage-network environment

Key Features:• Provisioning • Configuring • Auto-discovery• Fault notification• Secure access management

Page 18: EMC - Answerbook [2010]

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RecoverPoint and SAN Copy

RecoverPoint• Windows host-based, fabric-based, or CLARiiON-based• Continuous data protection (CDP)

– Local replication at the primary site• Continuous remote replication (CRR)

– Remote replication• Concurrent local and remote (CLR)

– CDP and remote replication of the same data• Bandwidth reduction

– Improves RecoverPoint WAN utilization 5-10x– Unique data reduction techniques sends only changed writes– Optimized, high-yield compression algorithms compress blocks

• Policy-based dynamic switching between synchronous and asynchronous replication modes

• Recovers to specific point in time and bookmarked application event • Microsoft-supported VSS integration to automate Exchange and

SQL Server recovery • Integration with EMC Replication Manager

– Manage CDP and array replication from a single console• Integration with VMware vCenter Site Recovery Manager• Bi-directional – any-to-any heterogeneous replication• 4-8 RecoverPoint appliances per site• 600 TB (max) of protected data in a single cluster

RecoverPoint/SE• Windows host-based or CLARiiON-based • Single CLARiiON CX4/CX3/CX per site• 4 TB, 8 TB, 16 TB, 24 TB, or 32 TB and up to 150 TB of protected

data in 1 TB increments above 32 TB • Upgradeable to RecoverPoint

SAN Copy• Copies disk volumes• Leverages IP-extended SANs• CLARiiON-resident software

– No server cycles consumed • Managed or scripted via

Navisphere CLI for automation• Copies data between arrays:

– CLARiiON and CLARiiON (incremental SAN copy)

– CLARiiON and Symmetrix– IBM FAStT– HP EVA, MA, EMA, MSA1000,

HSG80– Sun StorEdge T3

• Supports CLARiiON Virtual Provisioning

Central Data Center

Data

LondonData

Atlanta

Data

Data

Data

DataData

Data

Data

Operational Recovery and Disaster Recovery

RecoverPoint and RecoverPoint/SE

Local Protection

Remote Protection

Concurrent Local and Remote Protection

Applicationservers

Databaseservers

Messagingservers

File andprint

servers

CLARiiON

Local CDP Journals

RecoverPoint

SAN

Mark Prahl
Deleted "2 RecoverPoint appliances per site"
Mark Prahl
Updated RecoverPoint appliance graphic to current GEN4
Mark Prahl
Corrected arrow for Concurrent Local and Remote Protection to go from left to right
Mark Prahl
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Page 19: EMC - Answerbook [2010]

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Symmetrix—The World’s Most Trusted Storage

1985–1995 1995–2005 2005–2010Symmetrix

4400Symmetrix

5500Symmetrix3000/5000

Symmetrix8000

SymmetrixDMX-1/-2

SymmetrixDMX-3

SymmetrixDMX-4

SymmetrixVMAX

World’s first integrated cached

disk array

World’s firstterabyte ICDA disk

array

“Open symm”managed datafrom all major

server platforms

Direct matrixarchitecture

revolutionizes high end storage

World’s firstincrementally

scalable 1 PB disk array

World’s most cost-effective, high-

performing, secure, efficient high-end array

Purpose built for the virtual data

center

Created new“enterprise storage”

market category

Symmetrix Model Use Case Key Selling Features to PositionVMAX Next-generation storage to

support virtual data center requirements

Scale-out architecture for unprecedented levels of performance for hyper-consolidation New “Ease of” to provision 1,000’s of Virtual and/or Physical servers in minutes 2.1 PB of usable protected capacity with support for Gen 2 Flash, FC Disks, and SATA FAST to automate storage tiering to increase service levels and lower cost and complexity

DMX-4 Full featured high end storage with advanced tiering and management

Complete range of Tiering Options: Flash Drives, Fibre Channel, and SATA Disks Key management features – FAST (Q1-2010) Virtual Provisioning, QoS, Virtual LUN, Optimizer Support for Market Leading Local, Remote, & Multi-site Replication Options EMC ControlCenter to automate and simplify physical and virtual infrastructure management

DMX-3 Affordable high end storage for price sensitive requirements

Provide High End service levels (performance, scale, availability) at Tier 2 cost points High Availability and Non-disruptive Operations to support “always on” storage requirements Highly scalable capacity and performance to consolidate of multiple arrays into one systems Affordable “Ease of Use” via Symmetrix Management Console for device management Virtual Provisioning for improved utilization and simplified storage allocations

Page 20: EMC - Answerbook [2010]

20© Copyright 2010 EMC Corporation. All rights reserved.

Symmetrix Architecture Comparisons

Symmetrix Product Feature DMX-3 DMX-4 VMAXNon-disruptive operations to eliminate unplanned and planned outages Yes Yes Yes

QoS via dynamic cache partitions and Symmetrix priority controls Yes Yes Yes

Online scalability for capacity and performance with up to 2,400 disks Yes; 585 TB usable Yes; 585 TB usable Yes; 2.1 PB usable

Support intermix of Fibre Channel, FICON, ESCON, iSCSI, IP connectivity Yes; up to 64 ports Yes; up to 64 ports YesUp to 128 ports

Tiering via flash drives, Fibre Channel, and SATA disks FC disks only; 2 Gb/s back end Yes; 4 Gb/s back end Yes; 4 Gb/s back end

Virtual LUN support for move data between storage tiers non-disruptively Yes; same RAID type Yes; same RAID type Yes; any RAID type

Virtual provisioning for fast, easy space efficient capacity utilization Yes Yes Yes ; grow and shrink pools

Auto provision via imitator, port and storage groups No No Yes

Local, remote, and multi-site replication support Yes Yes Yes; new SRDF/EDP

The Direct Matrix Architecture Symmetrix DMX revolutionized high end storage

TrustedBuild on industry leading software functionality suite

ControlSingle point of management for consolidating mixed workloads

ReliableNon-disruptive operations to eliminate planned and unplanned outages

SecureBuilt in information-centric security

Symmetrix DMX-3 & 4

The Virtual Matrix Architecture Purpose-built for virtual data centers at scale

FlexibleStart small and grow without limits

DynamicSelf managing to adapt automatically

SimpleAdd more resources without adding more complexity

EfficientLower costs with increased functionality and capabilitiesSymmetrix VMAX

Enable users to bridge between the physical and the virtual

Page 21: EMC - Answerbook [2010]

21© Copyright 2010 EMC Corporation. All rights reserved.

Symmetrix VMAX OverviewPurpose Built for the Virtual Data Center

3x more performance• More IOPS, increased systems bandwidth, more

usable global memory

3x more capacity • Up to 2 PB of usable capacity, 4x larger volumes,

2x more hyper volumes

2x more connectivity • Twice as many host ports, up to 3X more IOPS

per port, 2x more initiators per port

20% less power per TB• Reduced power and cooling requirements via

multi-core and new system packaging

Industry’s only high end architecture purpose-built for virtualized data centers

Future capabilities to federate VMAX engines delivers unprecedented growth capabilities to pool and manage resources as a single storage names space within the virtual matrix.

Federate Systems Across the Data Center

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

To meet growth requirements, additional VMAX Engines can be added non-disruptively for efficient and dynamic scaling of capacity and performance, while dramatically simplifying and automating operational tasks are critical to addressing the infrastructure requirements and driving down cost in both virtual and physical deployments

Easily Add More Symmetrix VMAX Engines

Virtual Servers

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

VMAX Engine

The VMAX design is based on individual VMAX Engine with redundant CPU, memory, and connectivity on 2 directors for fault tolerance. VMAX Engines connect to and scale-out linearly through the Virtual Matrix Architecture, which allows resources to be shared within and across VMAX Engines.

Symmetrix VMAX Engine Building Block

Integrates industry standard components with unique Symmetrix technologies and capabilities

Host & Disk Ports

Core Core

Core Core

Core Core

Core Core

CPUComplex

Host & Disk Ports

Core Core

Core Core

Core Core

Core Core

GlobalMemory

CPUComplex

Virtual Matrix Interface

Virtual Matrix Interface

Front End Back End Front End Back End

GlobalMemory

BABA

Single, flexible building blockSymmetrix VMAX

Engine

95% faster provisioning• Auto-provisioning groups reduces configuration

steps for initial set up and future changes

20x faster data mobility• New virtual LUN capabilities enables 1,000s of

concurrent volume migrations

3x faster replication• Faster copy updates reduces time to complete

TimeFinder clone operations

50% lower replication costs• SRDF/EDP reduces infrastructure costs for multi-

site, extended distance replication requirements

Page 22: EMC - Answerbook [2010]

22© Copyright 2010 EMC Corporation. All rights reserved.

Symmetrix Management for Virtual Environments

FAST: Fully Automated Tiered Storage

Single action, automated provisioning of storage• Auto-provisioning groups combines tasks by initiator, port and device to

reduce time and complexity by 95%

Space efficient, easy to manage capacity• Virtual provisioning with new automation to easily grow and reclaim storage

Non-disruptive mobility across storage tiers• Virtual LUN transparently moves information to the right tiers and RAID

types at the right time

Optimize throughput for virtualized environments• PowerPath provides multi-pathing and load balancing for both physical and

virtualize servers

Automated discovery and reporting• ControlCenter provides easy to use end-to-end management and control of

physical and virtual resources

Management Abstraction Enables Ease, Speed, and Automation

VMware Infrastructure

Quickly provision resources

on demand Auto-provisioning

Virtual Provisioning

vCenterCentralized, automated

management, reporting, and control

ControlCenterand VMware

vCenter Server Plug-in

HAvStorageVMFS

Policy-based load balancing across

physical resourcesPowerPath

QOS Policies

PowerPath PowerPath

DRSVMotion

Nondisruptive mobility of

applications and data

Virtual LUNsFAST

Tier 1 Tier 2

Auto-Provisioning GroupsAutomates mapping and masking

Create thin volumesCreate and enable poolMap devices to 32 ports

Provision Capacityin Less Time

Tim

e to

Pro

visi

on (M

in.)

522

0

50

HitachiUSP V

80% Less Time

SymmetrixVMAX

22

8.5

15

Provision Capacitywith Fewer Steps

Num

ber o

f Clic

ks

495

0

1,000

HitachiUSP V

SymmetrixVMAX

96% Fewer Clicks

71015

131

244

FAST to the FullestThick Thin Small Green Gone

Automate and optimize use of

Flash and SATA

Sub-LUN for increased efficiency

Deduplicate compressioninactive data

Disk drive spin down

Policy based archive,

cloud, deletion

Today 2H-2010 Future Future Future

Page 23: EMC - Answerbook [2010]

23© Copyright 2010 EMC Corporation. All rights reserved.

TimeFinder Family

TimeFinder/Clone• Storage-based information replication; no

host cycles

• Full-volume, point-in-time clone copies

• Can be RAID 5 and 6 -protected

• Includes MF SNAP Facility for OS/390 full volume replicas - volume or dataset level

• Support for TimeFinder/Mirror scripts via Emulation Mode

• Consistent copies– Database integrity and Consistent Split– Can be used for reads and writes

TimeFinder/Snap• Storage-based information replication; no host cycles

• Snapshots create logical point-in-time images of a source volume

• Requires only a fraction of the source volume’s capacity (~20–30%)

• Multiple snapshots can be created from a source volume and are available immediately

• Snapshots support both read and write processing

• Supports mainframe and open systems host environments

• Complements TimeFinder/Mirror and TimeFinder/Clone

Symmetrix

Production view

Snapshot view

Cache-basedpointer map

Save area

Productionvolume

TimeFinder/Mirror• Storage-based information replication;

no host cycles

• Consistent copies– Database integrity and Consistent Split– Can be used for reads and writes

• Fast and efficient synchronization– Changed track resynchronization

• Instant restore– Immediate host access during restore– No waiting for synchronization to complete

to start restore– Provides safe BCV (write-protected)

Symmetrix

Business Continuance Volumes (BCVs)

BackupsWeb-content refresh

Salesinformation

Data warehousingApplication testing

Third-party software updatesDecision support

Productionvolume

BCV 1

BCV 2

BCV 3

TimeFinder Family

TimeFinder/CloneFully functional high-

performancecopies

TimeFinder/SnapEconomical space-

saving copies

TimeFinder/MirrorUltra-high-

performance option

TimeFinder/EIMExchange Integration

Module option

TimeFinder/CGConsistency

Group option

TimeFinder/SIMSQL Integration Module option

EMC Replication Manager and Symmetrix Management Console provide efficient management of

the TimeFinder family

Page 24: EMC - Answerbook [2010]

24© Copyright 2010 EMC Corporation. All rights reserved.

SRDF Family

SRDF Family Add-on Options• SRDF/Star is a three site disaster restart solution that maintains continuous data protection by

establishing an incremental SRDF/A session between two remaining sites

• SRDF/Consistency Groups maintain data coherency and consistent disaster restart ability across SRDF family-based configuration by managing data propagation from the source volumes to corresponding target volumes

• SRDF/Extended Distance Protection for rapid business restart over any distance with no data exposure, through advanced multi-hop configurations combining Synchronous and Asynchronous replication with a cost effective “disk-less” pass through site

• SRDF/Cluster Enabler for high availability and automated failover through storage-based replication and server clustering via SRDF/S, SRDF/A, and Microsoft Failover Clusters

• Cascaded SRDF uses SRDF/S to remotely replicate from the primary site to the intermediate site; and simultaneously uses SRDF/A to remotely replicate from the intermediate site to the tertiary site improving RPO and RTO at the tertiary site

Deployment Options

SRDF/Synchronous• Zero data exposure

SRDF/Asynchronous• Minimal data exposure over unlimited distance

• Supports multiple Symmetrix systems using SRDF/CG Multi-Session Control option

• Support for SRDF/S and SRDF/A Mode Change feature allows for dynamic switching between SRDF/S and SRDF/A while retaining full consistency at the target

SRDF/Data Mobility• Uses Adaptive Copy mode to move/migrate

data between Symmetrix systems over unlimited distances

Continuous Three-SiteCascadedConcurrent

Bi-directional Many-to-ManyMany-to-One/One-to-Many

SRDF FamilySRDF/Star

Multi-site replication option

SRDF/ARAutomated Replication

SRDF/CECluster Enabler

option

SRDF/CGConsistency

Groups

SRDF/SSynchronous for

zero data exposure

SRDF/AAsynchronous for

extended distances

SRDF/DMEfficient Symmetrix-to-Symmetrix data

mobility

Cascaded SRDF and SRDF/EDP

Extended Distance

Concurrent SRDFConcurrent

Page 25: EMC - Answerbook [2010]

25© Copyright 2010 EMC Corporation. All rights reserved.

Open Replicator for Symmetrix

FastUses the SAN or WAN to make copiesFull or incremental copiesNo server or LAN impact

SimpleUse existing infrastructureSymmetrix-based controlsCan be used for ad hoc or routine operations

OpenApplication- and host-independentEMC E-Lab qualifiednon-EMC platforms

Point-in-time Bcv Push Point-in-time “Live” Push

Point-in-time Volume Pull “Live” Data Migration Pull

Start: 6:00 a.m.

End: 6:02 a.m.

Image:6:00 a.m.

STD

STD

STD

Target

Target

Target

BCV

STD Target

Target

Target STD Target

STD

STD

Old

Old

Functionality• Runs entirely within Symmetrix DMX series array

– Existing hardware and network

• Mounts open systems volumes– Appears as another host to remote storage– Shares front-end Fibre Channel ports

• Performs block-I/O transfer– Read, write, and incremental update – Copies to or from a Symmetrix DMX

• 512 concurrent sessions• 16 copies per session

Data Mobility• Incrementally copy multiple volumes over any distance• Push and pull modes• Implement heterogeneous tiered storage strategy

Remote Vaulting• Send point-in-time copies incrementally to multiple locations

Data Migration• Move data to new systems• Consolidate from heterogeneous storage• Speed migrations; maximize application availability• PowerPath Migration Enabler (PPME) for non-disruptive migrations

Platform-independent Remote Replication

Hitachi

SymmetrixCLARiiON

HP

IBM

SAN/WAN

Page 26: EMC - Answerbook [2010]

26© Copyright 2010 EMC Corporation. All rights reserved.

Symmetrix Software—Management and Mobility

EMC Symmetrix Management Console Intuitive Web-Based GUI Device-Management Application

• Access, configure, and operate arrays– Activates Solutions Enabler/CLI functions– OS and z/OS attached systems– Co-exists with ControlCenter and CLI

• Tiered storage controls and monitoring– Dynamic Cache Partitioning– Symmetrix Priority Controls– Virtual (Thin) Provisioning

• Symmetrix priority controls – Manages multiple application workloads – Supports multiple priority levels– Service levels set per device group– Higher priority level yields faster processing

for higher tier applications

• Symmetrix Management Console provides controls and user interface

– Performance monitoring demonstrates impact of priority settings

– Performance monitoring demonstrates the impact of cache settings

ControlCenter Symmetrix Manager• Make configuration changes instantaneously• Manage multiple Symmetrix systems from a

single console• Visual presentation of storage arrays• Monitor status and performance of Symmetrix

systems • Create Symmetrix logical and meta-devices• Modify device type and size• Provision and re-provision storage• Enhanced with SRM monitoring and reporting

ControlCenter Symmetrix Optimizer• Analyzes performance• Identifies hot spots• Makes recommendation for re-balancing• Implements recommendations transparently

to databases, applications, and servers• Ensures optimal performance 24x7x365 • Alleviates disk contention by spreading

information evenly across all physical disks• Enables user-specified volume swaps

EMC Symmetrix Management Console Priority Service: Sample Results

Priority quality of service 100 random read miss

IOs/sec

Application Y with high priority

Application Z with low priority

0 12,00010,0008,0006,0004,0002,000

msResponse

Time

6050403020100

Group 1 with high priorityGroup 2 with low priority

Group 1 without QoSGroup 2 without QoS

Dynamic Cache Partitioning

CacheHits %

Prod

uctio

n

Test

No Cache Partitions

With CachePartitions

Prod

uctio

n

Test

ThrottlePerformance

Increase Hit Rates

ControlCenter Symmetrix Optimizer

Before: One spindle is too “hot”

After: Spindles are even; better performance

Swap volumes

Dynamic Cache Partitioning• Dedicated Memory Resource Allocation• Divides cache into multiple partitions• Partitions can be static or dynamic• Memory allocation floats between high and

low watermarks• Memory resources can be temporarily

donated to other partitions

Storage Management Software for Symmetrix

• ControlCenter family—Automates management

• Visual family—Availability, visualization, and management

• PowerPath—Path failover and intelligent path management

• Replication Manager family—Management of disk-based replicas

• OnCourse—Automates file distribution

Page 27: EMC - Answerbook [2010]

27© Copyright 2010 EMC Corporation. All rights reserved.

EMC VPLEXNext Generation Data Mobility and Information Access

Open Multi-Array System: Support for EMC and non-EMC storage arrays & infrastructure

Scale Out Architecture: Start small and grow big with predictable service levels

Advanced Data Caching: Improve I/O performance and reduce storage array contention

Distributed Cache Coherence: Shared data access in real time between sites over distance

EMC VPLEX Family Positioning VPLEX Local Use Cases

VPLEX Metro Use CasesVPLEX Architecture

Page 28: EMC - Answerbook [2010]

28© Copyright 2010 EMC Corporation. All rights reserved.

Non-disruptive Data Migration and PowerPath

Open Systems Online Migrations and Mobility• Provides host-based, nondisruptive data mobility at the volume level

– Data migration is transparent to applications– Migrate from any storage (including direct-attached) to Symmetrix

• Enables fast and efficient data migration– Maintains application performance during migration – Provides a highly automated migration tool and management interface

• Supports multiple platforms and operating system versions– Windows

• Major UNIX platforms– Linux

Migrator Enabler/Host Copy

/dev/c1t1d1/dev/c2t3d4

Host-based replicationNo dependence on source array

SAN

Windows/UNIX/Virtual Server

E-mail

E-mail

E-mail

E-mail G/LBilling

Query

Query

Query

Windows/UNIX/Virtual Server

PowerPath

E-mail

E-mail

G/L

Query

Query

E-mail

E-mail

Billing

Query

AppsAppsAppsApps AppsAppsAppsApps

Symmetrix/CLARiiON/Celerra/HDS/IBM/HP

Before After

PowerPath Multipathing and PowerPath/VE• Server-based software connected to Symmetrix, CLARiiON, Celerra,

HDS Lightning, HP XP, and IBM ESS. PowerPath/VE supports VMware vSphere and Microsoft Hyper-V virtual servers.

• Path failover– Automatic detection and restoration of inactive paths– Redistributes I/O requests to active paths– Failover is transparent to applications– Senses SAN imbalance and selects alternate routes– Maximizes utilization of shared SAN devices and paths

• Intelligent path management– Automatically aligns I/O requests for optimum performance– Allows Application Administrators to prioritize bandwidth utilization– Assures appropriate bandwidth to all application environments– Automatic detection of SAN switch-to-storage path failures

PowerPath Migration Enabler• Host-based software that enables other technologies, such as array-

based replication and virtualization, to eliminate application downtime during data migrations or virtualization implementations

Page 29: EMC - Answerbook [2010]

29© Copyright 2010 EMC Corporation. All rights reserved.

AutoStart and RepliStor

Feature AutoStartOperating system support

Microsoft Windows, HP-UX, IBM AIX, Sun Solaris, Red Hat Linux, SuSE Linux, VMware ESX Server, Hyper-V

Application support Exchange, SQL Server and Oracle

Server/node support Supports multiple nodes

Data-replication integration SRDF/A, SRDF/S, MirrorView/S, MirrorView/A, RepliStor

Distance Distance determined by replication technology

AutoStart• Enterprise cluster solution for heterogeneous environments

• Automates HA/DR events to achieve zero downtime

• Seamlessly transfers control of application and storage resources to a local or remote facility in the event of an outage

RepliStor• Server-based file replication; supports Windows 2003, 2008, XP Pro,

Vista, Storage Server 2003, Small Business Server 2003

• Replicates one to one, one to many or many to one for– Disaster recovery– Consolidates remote-office data for backup consolidation– Data distribution

• Asynchronous, real-time, byte-level replication

• Replicates individual files, directories, or registry, deltas after full synchronization

• VSS integrated ShadowCopy capabilities: Supports Microsoft Exchange, SQL Server and Windows file system data

• VMware and Hyper-V support with flexible virtual licensing

Primary SiteCluster 1

Secondary SiteCluster 2

RepliStorRepliStor

MirrorView AMirrorView S

SRDF/ASRDF/S

or

Source Target

Primary Site Secondary Site

RepliStor Observes data

written to storage Replicates

changes to target Writes changes at

secondary site

IP Network

Asynchronous Replication

Unlimited distance

Œ Ž

Page 30: EMC - Answerbook [2010]

30© Copyright 2010 EMC Corporation. All rights reserved.

Replication Manager

Feature Function Benefit

Application Intelligence

Places applications in proper states for creating copies

Creates application consistent replicas for backup acceleration, instant restores, repurposing and ILM

Auto-discovery of the environment

Detects applications, arrays, and replication technologies

Ease of use – by simplifying the environment from the users perspective and adjusts to environmental changes

Wizards - Getting Started functionality

Wizard step new users through the process of getting started

Reduces learning curve and enables users to manage replicas via Replication Manager quickly and easilyLearn one application learn them all

Calendar-based scheduling

Point-and-click replica scheduling and auto-expiration

Reduces administration costs by simplifying scheduling of reoccurring replicas

Pre/Post Script Capabilities

Allows users to run pre- and post-processing scripts

Flexibility to run pre- and post-processing jobs outside of Replication Manager such as initiating a backup job after creating a replica

Configuration Checker

Analyzes hardware and software environment

Reduces cost of install; speeds time to productivity

Replication Manager• Software that simplifies the management of EMC point-in-time replicas with a common

wizard driven user interface

• Application-centric replica management for Exchange, SQL Server, SharePoint Oracle and UDB environments

• VM consistent replicas of VMFS datastores containing virtual machines

• Automates discovery, creation, management, and usage of EMC point-in-time replicas

• Increases efficiency and enables more users within the organization to take advantage of replication capabilities

• Supports VMware RDM, MS iSCSI initiator discovered disks, VMDK (virtual disks) as well as VMFS datastores containing virtual machines

Delivering Broad Support • Management of the TimeFinder family and SnapView replicas, SAN Copy, Invista

clones, RecoverPoint, Celerra SnapSure & Celerra Replicator for Celerra iSCSI and Celerra NFS

• Application agents—Exchange 2000/2003/2007/2010, SQL Server 2000/2005/2008, Oracle 10g/11g R1, DB2 UDB 8.1/8.2/9.5, SharePoint 2007

• Operating systems—Windows 2000/2003, Linux, Solaris, HP-UX, IBM AIX, VMware ESX Server Windows and Linux guest operating systems, Hyper-V Child Partitions

• Arrays—Symmetrix, CLARiiON, Celerra iSCSI, Celerra NFS

Replication Manager automates mounting, dismounting, scheduling, and expiration of replicas

Replica 1

Replica 2

Replica 3

Replica 4

Page 31: EMC - Answerbook [2010]

31© Copyright 2010 EMC Corporation. All rights reserved.

NetWorker and Data Protection Advisor

Deduplication with NetWorker• Integrated deduplication with EMC Avamar

– Seamless management with NetWorker

• Supports Data Domain deduplication storage systems

• Optimize deduplication based on greatest benefit• Manage it all through a single pane of glass

NetWorker for VMware• Support for vSphere 4 and Infrastructure 3• Solutions for every stage of VMware adoption

– Granular and application-consistent virtual machine backup at the guest level

– Snapshot-based off-host backup

• Choose traditional or deduplication backup– Traditional operations deliver VMware protection with

disk and tape – Source-based deduplication reduces impact of backup

—ideal for virtual machine backup

• Support for VMotion, Distributed Resource Scheduler, High Availability

– Ensure protection even if virtual machines move

Data Protection Advisor• Unified data protection management solution for

backup and replication• Enables customers to always know they can

recover to their service levels– Consolidate and unify information into single console– Find and anticipate issues before they turn into

problems– Prove it through audit recoverability and service level

status with a click of a button

• Only solution for both backup and replication across physical and virtual infrastructure – and with application level awareness for replication

NetWorker• Unified control

– Common platform and management framework

• Industry-leading data deduplication– Integrated support for Avamar and Data Domain

• Advanced application and virtual support– Microsoft, Oracle, SAP, DB2, and more– VMware, Hyper-V

• Broad backup to disk– Snapshots for off host backup– Replication for disaster recovery– NAS backup to disk– Backup to disk, vault to cloud

• Better recoverability– Disaster and granular recovery – Single-step recovery from snaps, disk, tape– Future-proof open tape format

NetWorker for Microsoft Applications

• A single solution for all Microsoft workloads– A single interface with common features for

each application to simplify backup and recovery

– Leverages VSS and standard Microsoft application interfaces and best practices

• Integration with EMC platforms—Symmetrix, CLARiiON, and Celerra—for snap-based backup and recovery

– Schedule and manage VSS snapshots by policy– Quick recovery from snapshots– Off-host backup to disk or tape from snapshots

• Leverage source and target deduplication– Supported with EMC Disk Library, Data Domain

and deduplication nodes

NetWorker and Data Protection Advisor protect business-critical data by centralizing, consolidating and accelerating backup and recovery operations and management across heterogeneous environments

NetWorker

Data Protection Advisor

Page 32: EMC - Answerbook [2010]

32© Copyright 2010 EMC Corporation. All rights reserved.

EMC Disk Library

Backup to Disk• A disk-based alternative to traditional,

tape-based solutions • Appears and behaves like physical tape to

backup application

High performance • Disk-based solution restores up to five

times faster than physical tape

Availability• RAID-protected storage

Management efficiency• Less time spent tuning system

Simple to deploy • Does not require upgrade of backup

application• Requires no change to operational

processes

Data retention• Data on disk can be remotely copied; no

reliance on shipping• Offers compression for lower costs

Energy efficiency• Reduce energy and cooling requirements

Backup Applications• EMC NetWorker• Symantec Veritas NetBackup

and Backup Exec• IBM Tivoli Storage Manager• BRMS, OS/400 Native• CommVault Galaxy • CA ARCserve, BrightStor

Enterprise Backup• Plus many more: SyncSort,

BakBone, Atempo, HP…

Tape Libraries• ADIC Scalar24 and 100, i500,

i2000 Series• Sony PetaSite• ATL P-Series, ATL 7100• STK L-Series, SL500, STK

97xx, ACSLS• IBM 3590, 3584, 3583• Overland NEO2000, NEO4100• Quantum M1500, M1800

Tape Drives• DLT, SuperDLT, AIT, SAIT• LTO, LTO2, LTO3, LTO4

IBM 3590, IBM 3592, IBM S1120

• Sun StorageTek 9840, 9940, T10000

Broadest Environmental Support in the Industry

More than 3 million supported configurations

DL5000 Series• 1-2 Disk Library engines• 12-24 8 Gb/s FC ports• Up to 960 drives• Up to 1.4 PB (usable)• Up to 10.2 TB/hour• IP replication

DL5100

DL5200

SCALABILITY

SER

VIC

E LE

VELS

Page 33: EMC - Answerbook [2010]

33© Copyright 2010 EMC Corporation. All rights reserved.

Highly scalable, high-performance, energy-efficient virtual tape libraryIndustry-leading open systems disk library

• More than 500 PB deployed and more than 2,500 customers worldwide

Enterprise performance and scalability• Up to 10.2 TB/hour (compressed); up to 2.7 PB logical storage (2:1 compression); up to 1.4 PB usable storage

Energy-efficient• Reduced energy and cooling requirements; dense footprint for reduced floor tiles

Advanced VTL functionality• Active engine failover; consolidated media management; Direct tape out; ACSLS support

Most qualified backup environments• More than three million supported configurations

EMC Disk Library Family

Comprehensive Set of Services Assessment—Help identify the right solution for you Design—Build the solution to your specifications Implementation—Deploy the solution Training—Extensive customer programs

Documented Best Practices EMC NetWorker Symantec Veritas NetBackup Computer Associates CommVault IBM

DL5100 DL5200Storage CLARiiON CX4-240 CLARiiON CX4-960Max Capacity (usable) 315 TB 1.4 PBMax Performance (compressed) 4.6 TB/hr 10.2 TB/hrFC Connectivity 8 Gbps 8 GbpsEngines 1 2Active Engine Failover Replication Consolidated media management Hardware Compression Spin Down

Page 34: EMC - Answerbook [2010]

34© Copyright 2010 EMC Corporation. All rights reserved.

DiskXtender

DiskXtender• Value

– Shorten backup and retrieval times; optimize primary-disk utilization– Automate data migration and retention– Lower storage and management costs

• Benefits– Facilitates tiered storage and NAS consolidation

• Features– EMC storage-platform support– Microsoft Cluster support and multi-target migration– File restore and direct read– VMware support

Open Systems Storage Platforms: UNIX, Linux, Windows

CASRAID ATA

Tape

Optical

DiskXtender: 1. Scan file systems; identify files

matching policies2. Classify files: Name, size, type,

last access, last modified 3. Move files to single/multiple

targets or across multiple tiers4. View files, regardless of new

storage locationMore than 10,000 installed

Automated, policy-based file migration

Copy,Purge Restore

File System Archiving for Windows• Multi-target migration • Simple user interface for configuration and administration• Advanced search capabilities• Recycle bin to protect against accidental deletes

Support for• 4-Node Microsoft clusters• MS Volume Shadow Copy Service (VSS)• Multi-vendor backup support: EMC, Symantec, Tivoli, CommVault• EMC VMware server• AutoStart, PowerPath, NetWorker PowerSnap• Direct migration to Centera and other storage• VisualSRM integration• Microsoft Cluster Server for high availability• Reporting capabilities

– Migration preview report – Orphan File report – Primary Storage report– Secondary Storage report available on destination directories

File System Archiving for UNIX and Linux Systems• Multi-target migration • Simple user interface for configuration and administration• Runs on the file server

– Red Hat Linux– SUSE Linux– AIX– Solaris– HP-UX

• Support for EMC NetWorker and Symantec NetBackup environments

Page 35: EMC - Answerbook [2010]

35© Copyright 2010 EMC Corporation. All rights reserved.

Avamar

Avamar Use Cases• Provides global, source data deduplication and fast, daily

full backups for VMware environments, remote offices, desktops and laptops, and LAN/NAS servers in the data center

VMware Infrastructure Backup• Deduplicates backup data within and across virtual

machines at the source• Reduces impact on shared resources, increases backup

performance• Leverages shared server and storage infrastructure for

greater consolidation• Enables fast, daily full backups via VM guest (guest level)

and vStorage APIs for Data Protection (image level)

Remote and Branch Office Backup• Enables fast daily full-backups via existing networks• Provides data encryption across network and at rest • Centralizes multi-site backup management• Eliminates reliance on non-IT staff, tape, and offsite tape

shipments

Desktop/Laptop Backup and Recovery• Provides automatic backup up of users logged in during

normal backup windows• Enables end-user initiated restores without IT help-desk

intervention; available in 10 languages

LAN/NAS Server Backup• Shrinks backup windows for NAS servers via NDMP,

reduces network consumption, and slows the growth of secondary storage

• Supports faster, local recovery and efficient remote replication over existing networks for disaster recovery

Global, Source Deduplication

• Reduces daily full backup times by up to 10 times• Reduces network bandwidth for backup by up to 500 times• Reduces total global disk backup storage by up to 50 times

Encrypted, WAN/LAN Backups

• Protects data with encrypted, electronic daily backups via existing network bandwidth

• Eliminates need for tape, manual processes, and offsite tape shipments or, if required for compliance, exports deduplicated data to tape to reduce tape infrastructure

• Enables longer-term, cost-effective online retention

High Availability, Reliability, and Scalability

• Delivers fault tolerance across nodes via RAIN architecture• Verifies data recoverability and server integrity daily• Enables growth without disruption via scalable grid architecture

Intuitive, Policy-based Centralized Management

• Provides intuitive, web-based management, at-a-glance dashboards• Enables consistent, multi-site backup control operations from a single

location and automate policy-based management

Fast, Single-Step Recovery

Recovers data (whole backups, files, or directories) quickly; no need to restore last good full and subsequent incremental backups

VMware Infrastructure Backups

Reduces backup resource utilization on consolidated servers Enables fast, efficient daily full backups via VM guest and vStorage

APIs for Data Protection

Flexible Physical and Virtual Deployment Options

• Avamar software• Avamar Data Store• Avamar Virtual Edition for VMware

Avamar Virtual Edition for VMware

Avamar Software Avamar Data Store

Agent-only or deployed on qualified, industry standard servers

Fully integrated software/ hardware solution

Avamar server deployed as a virtual appliance

AvamarVM

Page 36: EMC - Answerbook [2010]

36© Copyright 2010 EMC Corporation. All rights reserved.

DD140 DD610 DD630 DD660 DD690 DD880Global Deduplication Array

DDX Array

Speed (other) 450 GB/hr 675 GB/hr 1.1 TB/hr 2.0 TB/hr 2.7 TB/hr 5.4 TB/hr 86.4. TB/hr

Speed (DD Boost) 490 GB/hr 1.3 TB/hr 2.1 TB/hr 2.7 TB/hr 3.9 TB/hr 8.8 TB/hr 12.8 TB/hr 140 TB/hr

Logical capacity 17–43 TB 75–195 TB 165–420 TB .520–1.31 PB .710–1.7 PB 2.8–7.1 PB 5.7–14 .2 PB 45.6–114 PB

Raw capacity 1.5 TB Up to 6 TB Up to 12 TB Up to 36 TB Up to 48 TB Up to 192 TB Up to 384 TB Up to 3.07 PB

Usable capacity 0.86 TB Up to 3.98 TB Up to 8.4 TB Up to 26.1 TB Up to 35.3 TB Up to 142.5 TB Up to 285 TB Up to 2.28 PB

Data Domain

Supports backup and archive software• Backup software: NetWorker, Symantec, CommVault, IBM TSM, and

others• Application utilities: Oracle RMAN, SQL Server, Vizioncore• F5 ARX file virtualization• Archive: Symantec Enterprise Vault, Mimosa • Data Domain Retention Lock software option

Supports all leading data access methods• SAN: VTL software option• NAS: NFS, CIFS• Custom: Data Domain Boost (for use with Symantec OpenStorage)

Scalable for local and distributed recovery• Up to 12.8 TB/hour• Up to 285 TB addressable capacity per system• Data Domain Replicator software option

Advanced deduplication architecture for high speed and resilience

• Stream Informed Segment Layout (SISL) scaling architecture• Data invulnerability architecture

DDX Array Series

DD140 Remote Office Appliance

DD600 Appliance Series

DD880

Software Options:DD Boost, DD Virtual Tape Library, DD Replicator, DD Retention Lock and DD Encryption

Global Deduplication Array

Page 37: EMC - Answerbook [2010]

37© Copyright 2010 EMC Corporation. All rights reserved.

Mainframe Performance• Enterprise Flash Drives (EFDs) for Ultra-

Performance “Tier 0” workloads—enables Database acceleration and reduces batch processing windows. Tiering with Flash Drives/FC/SATA improves overall performance of the Symmetrix storage array.

• Fully Automated Storage Tiering (FAST) - FAST automates the identification of application workloads across Storage Types as needed to maximize the utilization, efficiency, performance and cost of the overall system. FAST identifies and relocates the best application workloads for Flash drives and SATA.

Information Protection• TimeFinder—Local copy of information • SRDF—Synchronous and Asynchronous remote

replication• SRDF/Star—Multi-site protection• SRDF/Extended Distance Protection - Lower

cost solution to achieve no data-loss at an out-of-region site.

• Consistency groups – maintain data consistency during replication

• AutoSwap—Transparently moves workloads between storage subsystems

• EMC Geographically Dispersed Disaster Restart (GDDR)—Disaster restart automation of host, application and storage subsystems. Available for 2-site and 3-site implementations.

EMC Compatible Family of Software for IBM Environments

• EMC CompatibleNative Flash—IBM Flash Copy compatibility

• EMC Compatible Peer—Provides peer-to-peer remote copy (PPRC) compatibility at the levels required by Geographically Dispersed Parallel Sysplex (GDPS)

Mainframe Solutions

EMC Compatible Family of Software for IBM Environments (Continued)

• EMC Compatible Extended—Defines the existing XRC compatibility

• EMC CompatibleHyperPAV - Dynamic and Static (PAV) Multiple Allegiance (MA) and HyperPAV

• Extended Distance Ficon – Improved long distance FICON support

• Extended Address Volume (EAV) – Support for large volumes.

• EMC Compatible High Performance FICON (Compatible zHPF) - streamlines the FICON architecture reducing I/O overhead and improve mainframe performance.

Migration • InfoMover— Transfer information between

mainframe and open system• SRDF/DM - Array-based Information Migration

Geographically Dispersed Disaster Restart (GDDR)

Data Center 2Data Center 1

SRDF/S

AutoSwap

R1

EMC GDDR

AutoSwap

EMC GDDR

R2

Data Center 3

EMC GDDR

R2

Storage Management • z/OS Storage manager—Host based centralized

storage management • Symmetrix Management Console – Array-

based storage management• Symmetrix Performance Analyzer – Monitor

key performance Symmetrix indicators, trending and forecasting

Backup and Archiving• EMC Centera—Archive information to disk• Centera HSM Migrator—Use HSM to migrate

information to Centera• EMC Disk Library for mainframe (DLm) —

Backup information to disk instead of tape achieving better performance, reliability and cost savings

Database Solutions • Rocket Backup and Recovery for DB2—

Perform non-disruptive DB2 system backup using EMC TimeFinder (available via EMC Select)

IBM/EMC Mainframe Relationship • Cooperative Support Agreement (CSA) —

Ensures timely and effective cooperation to support joint mainframe customers

• Member of IBM zSeries Early Ship Program – Ensures mainframe compatibility

EMC Mainframe Services• Leverage EMC experience to ensure reliable and

fast project completions

EMC Select • Fujitsu CentricStore—Enterprise virtual tape

solution • Distance extension for EMC SRDF family—

Ciena and Brocade solutions

Page 38: EMC - Answerbook [2010]

38© Copyright 2010 EMC Corporation. All rights reserved.

Celerra—The Industry-Leading IP Storage Platform

Celerra/Microsoft Compatibility• Native Microsoft management for common operations• Client integration with Celerra SnapSure• DFS support• Active Directory integration and GPO support• Access-Based Enumeration (ABE)

#1 in NAS (IDC Q3 2009)

No-compromise availability– Designed to deliver Five 9s (99.999%)

availability with advanced failover

Comprehensive unified storage – NAS, iSCSI, Fibre Channel, and patented

Celerra Multi-Path File System (MPFS)

Scalability leadership– Up to eight X-Blades on the front end; up to

four arrays on the back end– Native Fibre Channel connectivity for most

demanding performance requirements– Flash drives for I/O-intensive applications

Automated tiering for unified storage– Fully Automated Storage Tiering (FAST)

automatically moves data to the optimal storage type based on activity

– Reduce file system capacity requirements up to 50% through Data Deduplication and compression

EconomicalLow attachment cost

Low management cost

Leverages existing skill sets

CompatibleClients

Applications

Networks

FunctionalCentralized security, management, and backup

Reconfigure on the fly

Celerra Family

SERVICE LEVEL

CO

ST

• Broadest range of gateway and unified products• Leverages Symmetrix and CLARiiON• World-class solutions, services, and support

NS-480 NS-960

CLARiiONSymmetrix

NS-G2

Celerra NS-G8

Symmetrix

CLARiiON

NS-120NX4

Page 39: EMC - Answerbook [2010]

39© Copyright 2010 EMC Corporation. All rights reserved.

NAS Platforms

SIMPLE WEB-BASED MANAGEMENT

NX4 NS-120 NS-480 NS-960 NS-G2 NS-G8

Availability Failover Failover Advanced Failover

Advanced Failover

Failover Advanced Failover

Number ofX-Blades

1 or 2 1 or 2 2 or 4 2–8 1 or 2 2–8

Protocols NAS, iSCSI, FC NAS, MPFS, iSCSI, FC

NAS, MPFS, iSCSI, FC

NAS, MPFS, iSCSI, FC

NAS, MPFS, iSCSI, FC

NAS, MPFS, iSCSI, FC

Storage CLARiiON CLARiiON CLARiiON CLARiiON CLARiiON, Symmetrix

CLARiiON, Symmetrix

Maximum usable IP storage capacity(X-Blade/system)

16 TB/32 TB

32 TB/64 TB

64 TB/192 TB

128 TB/740 TB

64 TB/128 TB

128 TB/896 TB

IP Connectivity (per X-Blade)

4 Copper GigE ports

or 2 Copper GigE ports and 2 Optical 10GigE ports

4 Copper GigE ports

or 2 Copper GigE ports and 2 Optical 10GigE ports

4 Copper GigE ports

or 2 Copper and 2 Optical GigE ports

or 2 Copper GigE ports and 2 Optical 10GigE

6 UltraFlex IO slots

Slot can contain either quad 10/100/1000, dual GigE Optical + dual 10/100/1000, or single 10GigE Port

4 Copper GigE ports

or 2 Copper and 2 Optical GigE ports

or 2 Copper GigE ports and 2 Optical 10GigE

6 UltraFlex IO slots

Slot can contain either quad 10/100/1000, dual GigE Optical + dual 10/100/1000, or single 10GigE Port

FC Connectivity 4 Optional Fibre Channel Ports

8 Optional Fibre Channel Ports

8 Optional Fibre Channel Ports

Up to 20 Optional Fibre Channel Ports

Up to 4 Arrays Up to 4 Arrays

Page 40: EMC - Answerbook [2010]

40© Copyright 2010 EMC Corporation. All rights reserved.

Celerra Software

DART Capabilities• Celerra SnapSure

– Full function read-only/read-write snap – Snap and restore iSCSI LUNs, individual files and complete file systems

Snapshots are copies of changed data made using a minimal amount of storage capacity for each point-in-time image.

• Automated volume management – Simplifies and automates file system creation based on workload profile– Automatically selects appropriate drive type, RAID level, striping, and

physical assignments

AVM simplifies configuration of the array, file server, and file system for different workloads.

• Celerra data deduplication– File-level deduplication and compression– For primary and archived file systems with minimal impact on production

Delivers maximum storage efficiency, up to 50% savings

• Celerra FileMover – Transparent to client – Integrated with EMC File Management Appliance and other policy

engines

Enables ILM via transparent, automated, policy-based archiving.

• Virtual provisioning – Thin provisioning with an additional capability to automatically extend file

systems

Virtual (Thin) Provisioning allows user to physically allocate just the storage that is needed within a defined virtual file system or iSCSILUN

Optional Capabilities• File system performance—Celerra MPFS Multi-path File

System – Unique functionality, combining iSCSI/FC protocol and Celerra– Delivers up to 30X file system performance, without re-coding applications

• WORM capabilities—Celerra File Level Retention – Protects files and directories from deletion, alteration, renaming, or

overwriting during designated retention period.– Enterprise and Compliance options

• File mobility and archiving—Celerra plus EMC File Management Appliance

– Automates consistent policies across file systems– Complete visibility to information spread across file systems– Automated archiving to Centera

• Network management—Celerra plus Ionix – Simplifies IP network management by providing real-time root-cause

analysis, shortening time to resolution

• Storage-platform technologies—Celerra plus CLARiiON, Symmetrix, and Centera

– Extends best-of-breed platform functionality– Leverages investment in infrastructure, people, and processes

• IP replication—Celerra Replicator – Point-in-time asynchronous file system and iSCSI LUN replication – Directly specify replication service levels—RPO and QoS– Multi-site disaster recovery

Page 41: EMC - Answerbook [2010]

41© Copyright 2010 EMC Corporation. All rights reserved.

Celerra—Ease of Use - iSCSI and Celerra FAST

Celerra Manager Basic Edition• Wizards

– Hardware and Network configuration– Shares, user, group, and tree quotas– Automated Volume Management (AVM)– Virtual Provisioning– iSCSI Targets and LUNs

• Basic Monitoring:– “At-a-glance” status– Hardware and file system usage– Virtual Provisioning– Celerra Data Deduplication

• Replication management– Celerra SnapSure– Celerra Replicator

Celerra Manager Advanced Edition• Multiple Celerra support• Advanced monitoring capability• Manual volume management• Virtual Provisioning Monitoring

Celerra Startup Assistant• Makes software initialization fast and simple• 15 minutes and 10 screens to take the NX4, NS-120 or

NS-480 from power-up to sharing files.

EMC File Management Appliance• Easy to use, dedicated file archiving appliance • Automated policy management to identify static files • Automated movement of inactive data to lower tiers• Implements Celerra FAST

Celerra FASTAutomatically align files to the right storage type for optimized service levels and reduced costs

Automates the relocation of files across storage tiersTakes action based on user-defined policies to optimize file placementMoves and recalls files between up to three defined tiersSupports “in-the-box” and “outside-the-box” tiers

Celerra iSCSI Support Block And File Workloads

Supported Platforms• All Celerra Systems• Microsoft Logo-Certified• iSNS Naming Service• CHAP authentication

Simple Management• Web-based GUI• Common toolset for NAS and

IP SAN

IP Network Availability • Blade failover• Port/path failover

Celerra Manager for iSCSI and

NAS

NS

NASfile systems

iSCSI LUNs

\\NS\FS1

CIFS

Server

F:

iSCSI

NIC

FS4FS3FS2FS1

IP

Celerra

Centera

Atmos

Celerra

EMC File Management Appliance

Flash

Fibre Channel

SATA

SATA

SATA

Page 42: EMC - Answerbook [2010]

42© Copyright 2010 EMC Corporation. All rights reserved.

Connectrix Family and ControlCenter SAN Manager

Experience

• EMC has more than a decade of experience and industry-leading expertise designing, implementing, and managing the world’s most critical SAN infrastructures

Interoperability

• EMC leads the industry in interoperability and multi-vendor support. EMC E-Lab delivers the highest level of interoperability assurance, with no disclaimers, no excuses

Choice

• EMC provides a complete range of SAN capabilities—from directors, switches, HBAs and CNAs to the software, best practices, and tools to help you deploy and manage it all SAN Manager Console

ZoneM

anagement

Autopathing Volum

eA

ccessC

ontrol

Switch Switch

ControlCenter SAN Manager• Common interface for heterogeneous SANs

– LUN Masking and Zoning– Active management can be manual or automated

• View SAN topology, health, and performance– Correlate and display relationships within SAN infrastructure– Alerts users when SAN performance rises above or falls below

desired levels

SERVICE LEVEL

CO

ST

Deliver the Widest Range Service Levels

MDS-9124DS-300B DS-5100B

DS-5300B

MDS-9513

ED-48000B

MDS-9509-V2

MDS-9506-V2

MDS-9134

MDS-9222i

MP-7500B

AP-7600B

ED-DCX-B

NEX-5020/5010

ES-5832B

ED-DCX-4S-B

MP-8000B

MP-7800B

MDS-9148

Page 43: EMC - Answerbook [2010]

43© Copyright 2010 EMC Corporation. All rights reserved.

SAN Platforms

Connectrix Directors• “Redundant everything” provides optimal serviceability and highest availability• Data center deployment• Maximum scalability, large fabrics• Non-disruptive code activation• Multi-protocol, SAN Extension, SAN Routing, Invista and RecoverPoint

Connectrix Switches and Multi-Protocol Routers• Most models include redundant fans, power supplies and non-

disruptive code activation• High availability through redundant deployment• Departmental and data center deployment; small to medium fabrics• Multi-protocol, SAN Extension, SAN Routing, FCoE, Encryption

Page 44: EMC - Answerbook [2010]

44© Copyright 2010 EMC Corporation. All rights reserved.

CAS Platforms—EMC Centera

#1 in Content Addressed Storage (Gartner Group 2008)

EMC Centera Content Addressed Storage (CAS)• Purpose-built archive platform for long-term retention of fixed content

EMC Centera Governance Edition • Add-on software module• Optimized to manage the retention and disposition of content stored

by applications in regulated industries• Retention enforcement and litigation hold• Data-deletion enhancement—shredding• Disable remote administration (optional)

EMC Centera Compliance Edition Plus• Add-on software module• Designed to meet the retention policies of the strictest of regulation

requirements, specifically SEC 17a-4• Used internally by the SEC for e-mail archiving

EMC Centera Universal Access• Archive virtually any data type from any application• Provides a gateway for native support for major industry-standard

protocols—NFS, IFS, CIFS, FTP, and HTTP• XAM (eXtensible Access Method) Support• Supports custom metadata and retention classes

How EMC Centera Works

Database stores Content Addressfor future reference

EMC Centera performs Content Address

calculation and sends address back to

application

Application server sends object to EMC Centera over IP network

Object is created and sent to application server

CONTENT ADDRESSING

100010 Digital fingerprint Globally unique Location-independent

Content Addressalgorithm101111

CACA LAN

270+ EMC Centera ISV Integrated Partner Solutions• Backup/archiving/workflow • Call center (voice and video) • Document/check imaging• Enterprise Content Management (ECM) • E-mail/instant message • Legal discovery/compliance

• Life sciences • Mainframe • Media/entertainment • Medical imaging • Oil and gas

The World’s First Content-Addressed Storage (CAS) System

SERVICE LEVEL

CO

ST

EMC Centera Compliance Edition Plus

Strictest Regulation

• Disabled remote management

• SEC 17a-4

EMC Centera Governance

EditionMedia-level ComplianceEMC Centera

Intelligent Archive• Highly scalable• Self-healing• Content integrity• Content authenticity

• Guaranteed record-retention period

• Content shredding

Page 45: EMC - Answerbook [2010]

45© Copyright 2010 EMC Corporation. All rights reserved.

Centera—Archive

*Not available for 4 clusters

EMC Centera Archive Replicator• Asynchronous replication provides continuous data protection and availability • 1:1, star and chain supported topologies enable flexible disaster recovery

planning and readiness

EMC Centera Seek • Archive-wide search capabilities through complete indexing of EMC Centera-

based XML metadata and a powerful query API• Holistic and fast content searches by authorized Administrators of the entire

archive or of selected virtual pools; includes wild cards

EMC Centera Chargeback Reporter • Customize capacity—usage reporting • Reports on bytes written and space consumed

EMC Centera Virtual Archive • More scalable

– Aggregation of multiple clusters– Increased capacity (petabytes)

• More flexible– Existing clusters join virtualized cluster environment– Expand archive to overcome space, distance, and technology limitations

• Even simpler to use and manage– Applications interact with single virtual archive– Retrieve objects stored on any cluster – Seamlessly aggregate available capacity of multiple clusters

Why EMC Centera • Assured authenticity and online access

– Speed of disk, with the authenticity of optical, at the price of tape

• Single-instance storage– Only one copy of information, no matter how many times it is requested to

be stored

• Self-configuring, self-healing, self-managing– Administrators can manage up to 50 times larger quantity of content

• A future-proof investment– Eliminates technology obsolescence

• Simple scalability– Seamlessly add capacity without disruption

• Lowest total cost of ownership– More cost-effective than tape or optical

EMC Centera RAIN Architecture• Redundant Array of Independent Nodes (RAIN)

– Up to 32 identical nodes in a single 19” rack – Up to 62 TB of usable capacity using Content Protection—Mirrored (CPM)– Up to 106 TB of usable capacity using Content Protection—Parity (CPP)*– Each node contains processing power—4 TB of raw storage capacity– Interconnects with all other nodes in the cluster

• Designed for high availability– Five-nines availability– Redundant Array of Independent Nodes (RAIN)– Each node is redundant to the other nodes and has redundant components– Nodes are hot-swappable – No single point of failure

• High scalability– Massive parallel processing– EMC Centera API supports Windows, UNIX, and mainframe (z/OS V1.2 or

greater)

A node can simultaneously provide network connectivity for API access/replication and be used to store and protect information. Or it can be designated solely for either access or storage tasks.Up to 32 nodes per cabinet

NodesNodes

NodesNodesNodesNodesNodes

Nodes

Ethernet switch

Ethernet switch

Page 46: EMC - Answerbook [2010]

46© Copyright 2010 EMC Corporation. All rights reserved.

EMC Select—Third-Party Products

Completing End-to-End Information Infrastructure Solutions• What is it?

– Portfolio of third-party products to complement EMC technology—“Solution completers”– Extends EMC’s end-to-end storage offering– Available directly from EMC (Direct Express and Channel Express)– EMC field is compensated 75% commission and quota retirement on all offerings– All products go through interoperability testing with EMC products

Where applicable, products are “E-Lab Tested” for EMC environments– Vendors deliver service and support

EMC has Cooperative Support Agreements (CSAs) for joint escalation and efficient problem resolution

• Why?– Customers asked EMC to be a single source for all components of storage solutions

—“One-stop shopping”– EMC has traditionally been asked to recommend and provide expertise on third-party

products—“What’s supported?”– An Information Infrastructure strategy requires vendors to provide complete solutions

through partnerships with industry leaders– Third-party product fulfillment eases the design, evaluation, and procurement stages

during technology acquisition

EMC Select OfferingsProducts VendorsTape libraries • Quantum

HBAs and CNAs • Brocade• Emulex • QLogic

Distance extension/WAN Optimization

• Ciena• Brocade• Silver Peak• Riverbed

Fibre Channel Switches • QLogic

Security • Courion• Varonis• Verint

Mainframe virtual tape and software

• Bus-Tech• Rocket Software

Software: Backup & Recovery

• Axxana• Seven10• DSG* - Greater China Only

Software: Content Management

• Acuo Technologies• CVISION• Informative Graphics• Gorilla • Reveille• Signiant

Software: NAS • Kroll Ontrack• Northern Parklife• NTP Software

Software: Storage Tiering • Precise• Zettapoint

Software: Virtualization • VMware SRM• VMware Appseed

Peripherals • Dell

“EMC recognizes that customers want to remove as much complexity and risk as they can when deploying networked storage. Purchasing all of the components from a single source and knowing that they’ve been pre-tested and will work out of the box is reassuring and will save time and headaches.”

— Greg Schultz, Senior Analyst, Evaluator Group

More than 10,000 customers have used EMC Select for convenient access to third-party products

Page 47: EMC - Answerbook [2010]

47© Copyright 2010 EMC Corporation. All rights reserved.

Captiva: “Enterprise Document Capture”

Captiva—By capturing and digitizing paper documents organizations can drive cost and risk out of paper-based processes

Business Drivers • Paper is difficult to store, access, and manage

• Manual processes are slow, expensive, and error prone

• Information silos create compliance risk

• Legacy solutions are not meeting requirements

Digital Office Capabilities• Capture from anywhere within enterprise

• Automatically classify and route documents

• Extract and validate data from all documents

• Enable fast access to important business documents

Captiva ROI• Distributed capture contributed to saving over $250,000 in

postage alone, ability to electronically gather, organize, and submit claims resulted in savings of $5 million annually. –Cincinnati Insurance

• Automating capture of at least 10 fields from over 300,000 pages per day, increasing productivity over 100% from outsourced capture vendor – New York Department of Health

• Achieved a document pass through rate from scan to export, including classification and all extraction, without

any user interaction of over 90% –Conseco

Input

DeliverValidateExtractClassify

MetaDataAuthorDateFromSubjectCustomer

Capture

Page 48: EMC - Answerbook [2010]

48© Copyright 2010 EMC Corporation. All rights reserved.

Document Sciences – Customer Communications

Document Sciences xPression—By efficiently producing well-designed, personalized customer communications and consistently delivering highly relevant information, organizations can build stronger customer relationships, improve loyalty, and reduce costs

Business Drivers • Poorly designed, impersonal customer communications

lead to sub-standard customer experience

• Manual processes are slow, expensive, and error-prone

• Homegrown or legacy applications are costly to maintain

• No common output platform creates content sharing inconsistencies and requires separate systems for print, e-mail, web, and SMS/MMS delivery

Customer Communications Capabilities• Multichannel delivery, e.g. e-mail, web, print, and mobile

device

• Reduce development costs by up to 90%, improve time-to-revenue by as much as 75%

• Highly scalable, modern platform built on a service-oriented architecture (SOA) using industry standards such as XML, Java EE, and Web Services, to produce structured, on-demand, and interactive documents

Output

DesignContent DistributePersonalizeCustomize Publish

High Volume

On-Demand

Document Sciences ROI• New publishing paradigm saves $2.4 million in paper,

printing, and postage expenses—Independence Blue Cross

• Technology consolidation cuts maintenance costs by 66%—American Medical Security

• Accelerated new product time-to-market by 50%—Arrowhead General Insurance Agency

• Saved over $20 million in maintenance, systems, and operating costs—Fortune 100 Fin Serv Company

• Reduced print operating costs by more than $1 million—Genworth Financial

• Consolidated development staff by 75% and reduced implementation time by 80%—US Federal Agency

• Reduced statement production from days to hours—Santander Private Banking

Page 49: EMC - Answerbook [2010]

49© Copyright 2010 EMC Corporation. All rights reserved.

EMC SourceOne eDiscovery—Kazeon

EMC SourceOne eDiscovery – Kazeon enables organizations to bring the eDiscovery process in-house and significantly reduce both cost and risk.

Business Drivers: With Manual eDiscovery Processes…• Identifying and collecting electronically stored information (ESI) can

be time consuming and costly

• It is hard to conduct early case assessments across enterprise-wide ESI

• It is difficult to enforce legal hold policies over ESI located in multiple repositories

• The costs and risks associated with eDiscovery are too high

Why Automate eDiscovery? – ROI Facts from Gartner• Companies without an active policy and strategy for content

archiving solutions will spend a third more on e-discovery than those with content archiving solutions.

• One gigabyte of data can result in $18,750 in legal review costs

• Cut IT and legal costs by 10%-50% by bringing outsourced solutions in-house

• The payback period for an e-discovery investment is very short, on the order of three to six months after implementation

EMC SourceOne eDiscovery—Kazeon: Capabilities• Easy-to-deploy, low-cost appliance approach

• Defensible and accurate analysis and review

• Intelligent collection and processing

• Powerful, in-house Early Case Assessment (ECA)

• Collaborative, fast first-pass review

Analysis and Review

Collection,Processing,and Culling

Legal HoldManagement

Distributed and collaborative review E-mail analytics and threading Concept search and analysis

Agent-less collection Single-step targeted collection Flexible, thorough processing

Legal hold notification Legal hold enforcement Legal hold reporting

Page 50: EMC - Answerbook [2010]

50© Copyright 2010 EMC Corporation. All rights reserved.

EMC SourceOne Email Management

Archiving—Proactive message management promotes compliance readiness, reduces overall IT costs, improves operational efficiency of production systems and relieves users from managing messages on their own

Business Drivers• Explosive email growth impacts administration and performance and

increases costs, including backup costs and recurring production storage costs

• Proliferation of personal archives (e.g., PST, NSF files) as a result of strict mailbox quotas creates compliance risk and requires end users to manage their mailbox size

• It is difficult to consistently enforce retention/ disposition policies

• It can be time consuming and costly to address investigatory requests for e-mail

E-mail Management Capabilities• Reduces costs and improve operational efficiency of our customer’s

email environment

• Moves older messages from the production environment to appropriate storage tier for cost effective, long-term retention

• Eliminates mailbox quotas and the need to create PST/NSF files

• Automates retention and disposition policies, enabling compliance with regulatory and record keeping requirements

• Collects messages into a centrally managed, single-instanced archive

• Simplifies email auditing, investigation and discovery; optional high-volume search, collection, monitoring, supervision, legal hold

SourceOne Email Management Customer SuccessAccess Intelligence EMC CorporationDeployed EMC SourceOne Email

Management� Shortcut attachments after 90 days, reduced

mailbox sizes and associated backup window by more than 60%

� Journaling all users for real time capture of messages into the archive to minimize compliance exposures

� Mixed mail client support (Outlook and Entourage) running against Exchange

� Will delete content out of Exchange after two years, enabling users to retrieve older content via SourceOne Email Management Web-based search

Results of e-mail archiving

� Lifted restrictive mailbox quotas, eliminated PST file creation

� Reduced production storage requirements by 60% and leveraged tiered storage, saving $20 million

� Reduced discovery time from several days to minutes or hours, backup times from 10-12 hours to 2-3 hours

Lower TCO with SourceOne Email ManagementLower Storage Costs • Reduced Backup Windows

Cap

acity

(TB

)

60

50

40

30

20

10

0Year 1 Year 3 Year 5

Production capacity requirements— without archiving

Production capacity requirements—after shortcutting and deletion

Archival storage requirements— after archiving

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EMC SourceOne Archiving for Microsoft SharePoint

Archiving—Proactive content management promotes compliance readiness, reduces overall IT costs, improves operational efficiency of production systems and ensures transparency for end-users

Business Drivers• Exponential information growth impacts administration and

performance and increases costs, including backup costs and recurring production storage costs

• Proliferation of SharePoint sites as a result of loose IT governance policies creates compliance risk and a disconnect between business critical information and the data center

• Old and outdated content is simply taking ups space on the high-use production systems

• End-users can be disconnected from information to which they require access

SourceOne Archiving for SharePoint• Reduces costs and improve operational efficiency of our customer’s

SharePoint environment

• Moves older messages from the production environment to appropriate storage tier for cost effective, long-term retention

• Reduces content load from SharePoint supported SQL Servers

• Automates retention and disposition policies, enabling compliance with regulatory requirements

• Collects all content into a centrally managed, single-instanced archive

• Ensures end-users seamless access to content located natively in SharePoint or in the archive

ActiveSites

InactiveSites

…25% of SharePoint sites are inactive

InfoTrends Report: “Gathering MOSS?”; August 2009

The Power of EMC…

Only EMC can deliver the combination of hardware,

software and consulting experience to address a

customer’s end-to-end SharePoint requirements

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Ionix Overview

Service Management• CMDB• Service desk and ITSM• Service catalog and workflow

IT Operations Intelligence• Monitoring and analysis• Root cause, rapid triage• Cross-domain

Data Center Automation and Compliance• Change & configuration management• Compliance with best practices and

industry regulationsService Discovery & Mapping• Dynamic, agentless discovery• Application dependency mapping • Discovery across domains

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Example: Automated ITIL process workflows for change request process

Ionix for Service Management(formerly Infra)

Automates and accelerates deployment of ITIL best practice service management

Fully integrated, web-based solution encompasses all key ITIL processes and functions, including the critical, often-challenging areas of incident, problem, change, release, and service-level management

Includes a service desk capability, a fully integrated service catalog, a knowledge base, a workflow engine, and purpose-driven CMDB

Integrate and federate CMDB with accurate CIs and dependency data

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Ionix for Data Center Automation and Compliance

Automate error-prone, time-consuming configuration, change, and compliance processes, and reduce the time needed for many of these tasks by 90%

Manage more than three times as many servers, network devices, and storage devices without adding headcount

Evaluate configuration compliance against VMware hardening guidelines, industry regulations (HIPPA, PCI, SOX), and internal best practices

Remediate compliance violations across all domains—virtual or physical

Example: Ionix Server Configuration Manager checks for compliance with VMware security best practices

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Ionix for IT Operations Intelligence

Automate root-cause analysis and business impact assessment across physical and virtual infrastructure—including network, storage, and servers

Automate service and infrastructure monitoring, analysis, and reporting. Unify and consolidate monitoring and management—for application,

service, and infrastructure availability, and performance—into a single console

Lower IT monitoring costs by as much as 70%Root Cause ESX Down

Hosts

Virtual Machines

Applications

Example: Ionix Server Manager (formerly EMC Smarts Server Manager) isolates root-cause issue across mixed physical and virtual data center

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Ionix for Service Discovery and Mapping

Fast and accurate mapping of all the applications and their critical dependencies—across storage, servers, and network—including virtual

Visualize in near real-time data center topologies and dependencies Dynamic, passive, agentless discovery Accelerate moves with blueprinting services Populate CMDBs with real-time, accurate CIs

Example: Ionix Data Center Insight maps out virtual to physical infrastructure using passive discovery

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Ionix ControlCenter Family for Storage Resource Management

EMC Ionix ControlCenter Family Overview

Core package offerings

SAN Manager Performance Manager StorageScope

Add-on options StorageScope File Level Reporter Automated Resource Manager SAN Advisor

Analyze SAN topologies and relationships across your virtual and physical environment

Monitor alerts and view properties for both physical and virtual objects

Track capacity consumption and perform chargeback reporting

Conduct end-to-end performance analysis from host to physically or virtually provisioned storage

Monitor, report, plan and provision across end-to-end storage environments

End-to-end visibility and control

SAN

VMware ESX Servers

Symmetrix CLARiiON Third-Party

Physical or Virtual Storage

VMware VMware VMware

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Microsoft

EMC Consulting for Microsoft • Award-winning Microsoft consultancy within

EMC Consulting – 20x partner of the year• ~1000 Microsoft consultants across USA,

growing in EMEA, APJ• Proven deployment experience that speeds

implementation and minimizes risk• Elite Microsoft certifications provide in-depth

expertise and insight• “Assured performance” provides disciplined

project methodologies• User experience design and information

architecture services ensure higher end-user adoption

EMC Proven Solutions• Deliver performance/scalability, simplified

management, integrated backup, recovery, archiving

• Developed based on deep solution testing and validation

• Supported by documented reference architectures and technical validation materials

• Enabled by proven design and implementation methodologies

• Built on modular building blocks of EMC, Microsoft and third-party technologies

EMC Microsoft Alliance• Deep Microsoft partnership: Gold Certified

(12 competencies), Global System Integrator, Worldwide ISV

• Ensures faster, broader product qualification• Enables tested, fully supportable

EMC/Microsoft solutions• Improves field engagement to solve

customer challenges• Prioritizes collaborative customer support

that quickly resolves issues• Alliance expansion for information protection

and DLP solutions

EMC Consulting ServicesStrategize • Advise • Architect • Deploy • Upgrade • Manage

Backup,Recovery,Restore

Tiered/UnifiedStorage

SecurityBusinessContinuity

InformationGovernance

VirtualInfrastructure

Compliance, eDiscovery, Operational efficiency

Desktop, server, and storage virtualization

Cost effective HA

Scalability, performance, superior SAN solutions Flexible cost offerings

including DAS

Backup, rapid recovery, data deduplication

Secure remote access and data loss prevention

and managementEMC Information Infrastructure

Disaster recovery, automated

restart/recovery

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Oracle

Oracle is EMC’s longest-standing ISV relationship, dating back to 1995 with 70,000 common customers. Oracle software is a major investment for customers. Choosing the right infrastructure is key to driving the most efficiency from the Oracle software environment as it is deployed in different use cases – ex: OLTP, Data Warehouse and development/test environments.

Through working with Oracle, EMC has aligned the use of EMC’s core product strengths to Oracle customer challenges, testing, documenting the optimized combinations of EMC + Oracle technologies to address these 5 key areas of infrastructure in the most efficient manner in both physical and virtual deployments.

OptimizedTieredStorage

Automated Management

BURA and Deduplication

Complete Data Protection

Virtualized Infrastructure

EMC Delivers Ability to align the right platform to each distinct Oracle database use case, maximizing performance and scalability

Reduce and control cost over time through tiered storage approach

Increase efficiency and collaboration between DBAs and Storage administrators

Optimize the ongoing performance tuning of Oracle I/O path

Align storage to backup, recovery, archive objectives

Reduced application impact with replication

Deduplication reduces storage cost and speeds Oracle restore

Flexibility of replication map to Oracle needs

Application-level consistency and recovery points

ERM brings Oracle DBA GUI enabled use of EMC software benefits here

Secure encryption with RSA

Virtualized server infrastructure speeds dev/test/migration

Speed data movement within/between storage platforms

EMC Offers Product StrengthsEMC FAST

Enterprise Flash Drives

Unified protocols (FC/iSCSI/NFS/CAS)

Tiered functionality

Flexible RAID options

Product StrengthsECC and Navisphere

NQM for Oracle

Performance Optimizer

Oracle’s performance monitoring plug-ins for EMC platforms

Product StrengthsNetWorker

Data Domain

Avamar deduplication

Split-mirror backup

Tiered Storage (FC, SATA, EDL)

Product StrengthsSnaps, Clones

Consistency Groups

SRDF, MirrorView, RecoverPoint

RSA Secure ID

EMC ProductsVMware ESX Server and vCenter

VMotion

Virtual LUNs

SAN Copy

EMC and Oracle have documented over 25 joint reference architectures and best practices guides specific to each of these areas: Powerlink > Solutions > Applications > Oracle

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SAP

SAP infrastructure optimization and scaling on demand• Virtualization reduces number of assets, reducing space, power, and

cooling needs– Global telecommunications equipment company, four-year savings $4 million– Forrester study, customers choose EMC 53% of the time for their virtual

environment– Corporate Express 52% reduction in required storage capacity and a 70-80%

reduction on data centre space

Replication and disaster recovery for production and non-production environments

• Recover quickly from unplanned outages with the ability to securely backup and migrate entire virtual environments non disruptively“We were expanding at a such a rapid pace, we knew we would not be able to keep up if we continued with our existing IT environment. EMC and VMware solutions have enabled us to more easily and cost-effectively address our IT challenges while ensuring high availability of our critical data.”

− Westar Aerospace and Defense Group

Improved operations• IT administrators spend less time on repetitive tasks such as

provisioning, configuration, monitoring & maintenance “As anticipated, EMC solutions and services delivered considerable advantages to Thompson Financial and helped the company address its IT challenges. We saw significant reduction in the time spent on managing our IT infrastructure and we were also able to improve the performance of the overall system.”

− Thompson Financial

EMC and SAP have a strong partnership• 8,500 joint customers • 12 years successful partnering• EMC is a SAP global technology partner and the relationship includes:

– Charter memberships: SAP Titans of Technology; SAP’s Green IT Community– Memberships: SAP Enterprise Services Community; SAP Virtual Community; SAP

Adaptive Council

• Jointly driving customer value– Proven effectiveness through product testing and validation – Quicker deployment by leveraging best practices and proven solutions– Reduced risk through joint support services

EMC Value for SAP EMC Backup and Recovery for SAP

Enable SAP BASIS users to execute EMC Replication Manager to back up SAP/Oracle Databases without maintaining customized scripts. EMC Backup and Recovery assessment Service for SAP helps determine requirements/SLAs

EMC Intelligent Cloning for SAP

Accelerate upgrading SAP applications and streamlines generating database replicas of SAP testing and development cycles, and of data-warehouse refreshes

EMC Documentum Content Services for SAP

Enable users to manage important business content within the context of SAP applications objects like transactions, records, and workflows.

EMC Archive Services for SAP

Provide storage-management capability to move files in and out of EMC Centera. Integrated with SAP ILM software.

Virtualization for SAP

Business continuity, high availability, and management of virtualized SAP landscapes.

For more information visit : EMC SAP external site http://www.emc.com/sapsolutions or EMC Powerlink internal site at Home > Solutions > Application Solutions > SAP

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Cisco Technology Alliance

Cisco Systems, Inc. (NASDAQ: CSCO), is the worldwide leader in networking that transforms how people connect, communicate and collaborate. EMC and Cisco share very similar perspectives on how customers deploy IT infrastructures to solve real-world problems. Together, EMC and Cisco are uniquely positioned to help customers build infrastructure that can improve business responsiveness, create operational efficiency, and protect and secure information assets.

Efficient: Streamline operations and reduce risk by simplifying the management of information

Secure: Increase effectiveness by assuring secure access to information across the infrastructure.

Agile: Enable your organization to respond quickly to changing business needs.

Moving forward, the two companies are focused on data center transformation by helping customers define where they are today, and more importantly, helping them take their data center into the future with virtualization and the realization of Private Clouds, through the Virtual Computing Environment (VCE) Coalition.

Customer Pain Point EMC Offers

Rapid growth• Rising cost of storage infrastructure• Ability to meet service level requirements• Increased risk • Accelerating design and deployment of

solutions• Power and cooling

EMC storage and SAN management• EMC Services for assessment, design,

and deployment• EMC tiered storage solutions• EMC Connectrix MDS (Cisco)

solutions for storage networking• Nexus family of FCoE switches• EMC software for local and/or remote

replication• EMC Ionix Management Software

Information security• Exposure of sensitive information• Compliance requirements requiring

information security• Liability due to misuse of information• Preserve accessibility to authorized

personnel

RSA solutions for information security• Security assessment, design, and

deployment services• EMC Connectrix SME—Storage Media

Encryption• RSA key element of Cisco PCI

Reference Architecture• Cisco IronPort: RSA Secured through

RSA Envision integration

Information protection• Reduce risk of information loss• Costly replication requirements for business

continuity and disaster recovery• Local and remote heterogeneous replication

EMC business continuity solutions• EMC business continuity services• EMC RecoverPoint• EMC Connectrix MDS (Cisco)

solutions with Cisco SANTap

Cisco 2009 Multi-Theatre Partner of the Year AwardIn June 2009 EMC was recognized with this award at Cisco’s Partner Summit. Key accomplishments include:

• EMC's inclusion of Cisco in EMC Velocity² Signature Solutions Centers in EMEA• EMC's collaboration with the Cisco for the launch of Cisco UCS and unified computing• VMware, Cisco and EMC joint collaboration efforts to accelerate the transformation of the data center • EMC was the first vendor to resell Nexus 5000 FCoE switch

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VMware

Why VMware—VMware is the global leader in virtualization solutions from the desktop to the datacenter -- bringing cloud computing to businesses of all sizes. With the industry leading virtualization platform – VMware vSphere ™ - customers rely on VMware to reduce capital and operating expenses, improve agility, ensure business continuity, strengthen security and go green.

VMware at a Glance•Founded: 1998; acquired by EMC in 2004; IPO in August 2007 (NYSE:VMW)

•2009 Revenue: $2 billion

•Customers: 170,000, including 100% of Fortune 100

•Employees: 7,100+

•Headquarters: Palo Alto, CA, USA

•Locations: 40+

•Partnerships: more than 25,000

Scalability

Storage QoSVirtual ProvisioningVirtual Storage

Cisco UCS, VN-Link and Nexus Family supported by EMC SMARTSCisco leverages EMC RSA

RSA Authentication ManagerRSA Envision

Security

AvamarReplication ManagerNetworkerData Protection Advisor

Availability

vNetworkvStorage

UltrascaleV-MaxUltraflexEFD

vCompute

VMware vSphere 4.0vCenter 4.0

Infrastructure APIs

Application APIs

EMC Storage Viewer Plug-inEMC SRM Failback Plug-inEMC VDI Plug-in

Better performance - 1/3 $/IOpsacquisition

cost

Scale to whatever with a 24x

forever model

Better Multipathing

3x more performance

4x higher Availability

Better SRM failback,

every scale and RPO

Better Recovery-

storing 500% less and

doing it 200% faster

50% Better storage

utilization

See virtual-to-Physical maps, root

cause, reports

View/ Manage Array in vCenter

Fluid Storage change

anything, anytime

VMSafeintegrated

SEIM

Scalability

Storage QoSVirtual ProvisioningVirtual Storage

Storage QoSVirtual ProvisioningVirtual Storage

Cisco UCS, VN-Link and Nexus Family supported by EMC SMARTSCisco leverages EMC RSA

Cisco UCS, VN-Link and Nexus Family supported by EMC SMARTSCisco leverages EMC RSA

RSA Authentication ManagerRSA Envision

RSA Authentication ManagerRSA Envision

Security

AvamarReplication ManagerNetworkerData Protection Advisor

AvamarReplication ManagerNetworkerData Protection Advisor

Availability

vNetworkvStorage

UltrascaleV-MaxUltraflexEFD

UltrascaleV-MaxUltraflexEFD

vCompute

VMware vSphere 4.0vCenter 4.0

Infrastructure APIs

Application APIs

EMC Storage Viewer Plug-inEMC SRM Failback Plug-inEMC VDI Plug-in

EMC Storage Viewer Plug-inEMC SRM Failback Plug-inEMC VDI Plug-in

Better performance - 1/3 $/IOpsacquisition

cost

Scale to whatever with a 24x

forever model

Better Multipathing

3x more performance

4x higher Availability

Better SRM failback,

every scale and RPO

Better Recovery-

storing 500% less and

doing it 200% faster

50% Better storage

utilization

See virtual-to-Physical maps, root

cause, reports

View/ Manage Array in vCenter

Fluid Storage change

anything, anytime

VMSafeintegrated

SEIM

What EMC Offers in “The vSphere”

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Imagine the power of three…The Virtual Computing Environment coalition. Cisco and EMC, together with VMware, have committed to extensive and on-going collaboration to lead the journey to pervasive virtualization and private cloud with technology innovation, business partnership, venture investments and partner ecosystem leverage.Vblock Infrastructure Packages

Vblock Infrastructure Packages. Engineered, tested, and validated to deliver revolutionary TCO and business agility at scale in the most demanding use cases.

Integrated Pre-Sales, Services and Support

Single contact point for maintenance service with unified approach to certifications and escalationUnified Customer Engagement. Dedicated pre-sales, professional services and single support experience to provide a seamless, end-to-end customer experience.

Partner Ecosystem Leverage

Vblock Partner Ecosystem. A select group of partners that augment (add value), sell and deliver Vblock Infrastructure Packages.

Plus: Acadia for on-demand access to Vblock

Acadia. A Cisco-EMC joint venture to build, operate, and transfer Vblock infrastructure to organizations who want to accelerate their journey.

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VCE (Continued)

What is it:

The combined best-of-breed technologies from Cisco and EMC, together with VMware—pre-integrated, tested, and validated to redefine the foundation of datacenter virtualized infrastructure

How it works:

Rather than buying and assembling individual components, now acquire validated Vblock Infrastructure Packages direct or from partners with a seamless services and support experience

Benefits:

Accelerating the journey to pervasive virtualization and private cloud computing while lowering risk and operating expenses

Customer assets (operating systems, applications, and data) are on-boarded as solution packages

Vblock 2 (3000 to 6000+ Virtual Machines)• Completely extensible high-end configuration• Designed for large-scale and green field virtualization• Cisco UCS, Nexus 1000v, Multilayer Directional

Switches (MDS); EMC Symmetrix V-Max; VMware vSphere

Vblock 1 (800 to 3000 Virtual Machines)• Mid-sized configuration• Designed for consolidation and optimization initiatives• Cisco’s UCS, Nexus 1000v, MDS; EMC CLARiiON CX-4,; VMware vSphere

Vblock 0 (300 to 800 Virtual Machines)• Brings benefits of private clouds to medium-

sized businesses, small data centers• Designed for test/development by

channel partners, SIs,SPs, ISVs, customers• Cisco UCS and Nexus 1000v;

EMC Unified Storage; VMware vSphere

Vblock Infrastructure PackagesAccelerating the Virtualization of IT Infrastructures

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