eloomi Ultimate
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eloomi Ultimate The out-of-the-box solution for unlimited learning
Transcript of eloomi Ultimate
eloomi UltimateThe out-of-the-box solution for unlimited learning
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The power to build ideal learning pathways with 400+ courses
The Respectable WorkplaceLegal & Risk
Over 90 modules to help you and your business stay compliant
Diversity & Inclusion Health & Wellbeing Human Resources
Softskills TrainingManagers & Employees
Over 200 modules to resell & upskill your organisation
Management & Leadership Customer Service Sales Training
Skillsoft is a world leader in learning and is used by 70% of the Fortune Global 500. Skillsoft modules feature assessments and actor-led scenarios to help your organisation build a culture of compliance and change behaviours.
Skillshub is a research-backed content provider that has modules filled with on the job materials, coaching guides and more. By using a microlearning format, these modules are never more than 5 minutes long but are packed with motion graphics, presenters and animations all to ensure learner engagement.
Thrive Learning uses a cutting-edge combination of eLearning elements and rich media such as video, illustrations and animation. Their modules cover a range of subjects including leadership, management, health and safety, and equality and diversity. All modules are built to help improve knowledge acquisition in your business with minimal effort and to keep your staff more engaged and connected.
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Learning Category Module Title Content Provider
Health & Wellbeing
21st Century Assertiveness - Part 121st Century Assertiveness - Part 2Are You Having An Active Working Day?Building Resilience At WorkHSE Stress Management Part 1HSE Stress Management Part 2Pressure & StressPressure & Stress Warning SignsThe 6 Sources Of Workplace Pressure - Part 1The 6 Sources Of Workplace Pressure - Part 2The Benefits Of A Lunchtime WalkThe Pressure CurveThe Three Primary Sources of PressureThe Three-Pronged ApproachWellbeing Strategies - Part 1Wellbeing Strategies - Part 2Wellbeing Strategies - Part 3What Pressure Are You Under? Part 1What Pressure Are You Under? Part 2
Learning Category Module Title Content Provider
Finance For Non-Finance
Capital Expenditure v Revenue Expenditure
Cost Behaviour
How To Put Together A Budget
How Your Day To Day Decisions Impact Profit & Cash Flow
Introduction To Accountancy & Finance
The Definitions Of Commonly Used Financial Terms
The DNA Of A Balance Sheet
The DNA Of A Cash Flow Statement
The DNA Of A Profit & Loss Statement
The Effects Of Depreciation
Understanding Ratio Analysis & How To Use It
Understanding The 3 Main Accountancy Statements
Understanding Working Capital: What Is It? How Can We Manage It?
Why Cash Doesn't Equal Profit
Learning Category Module Title Content Provider
Human Resources
Alcohol & Drugs At Work
Anti-Money Laundering
Email & The Internet
Environmental Awareness
The Freedom Of Information Act
Harassment & Bullying At Work
Health & Wellbeing
Mental Health At Work
Safeguarding Adults
Safeguarding Children
Social Media Awareness
The Bribery Act
The Data Protection Act
Understanding Cyber Security
Learning Category Module Title Content Provider
Equality & Diversity
Age Discrimination
An Introduction To Equality & Diversity
Bullying & Harassment
Disability Discrimination
Gender Reassignment Discrimination
Marriage Or Civil Partnership Discrimination
Pregnancy & Maternity Discrimination
Race Discrimination
Religion Or Belief Discrimination
Sex & Sexual Orientation Discrimination
Stereotyping & Prejudice
The 4 Types Of Discrimination
The Equality Act
Learning Category Module Title Content Provider
Management & Leadership
7 Ways to Improve Your Emotional Intelligence
Active Listening - How To Really Do It
Advanced Communication Skills - Big Picture vs Detailed Thinking
Advanced Communication Skills - Internal & External References
Advanced Communication Skills - Understanding Pain & Pleasure
Are You Using Negative Language Patterns?
Communication & Influence
Communication Technique - Pause, Think, Act
Connecting And Engaging With The Audience When Telling Stories
Creative Thinking - De Bono’s 6 Thinking Hats
Cycle of Continuous Improvement
Defining & Modelling Excellence
Defining Stress & Its Effects
Delivering Negative Feedback
Effective Problem Solving - Asking the 5 Why’s
Effective Time Management
Emotional Intelligence - Improving You Empathy
Emotional Intelligence - Improving Your Self-Awareness
Emotional Intelligence - Improving Your Self-Control
Emotional Intelligence - Improving Your Self-Motivation
Emotional Intelligence - Improving Your Social Skills
Learning Category Module Title Content Provider
Management & Leadership
Giving & Receiving FeedbackGiving Constructive FeedbackHow Managers Can Build Their Self-ConfidenceHow Managers Fight ProcrastinationHow People Feel When They Receive FeedbackHow To Ask For Help In The Right WayHow to Assertively Deal With AggressionHow To Be Assertive When You Are Shy & IntrovertHow To Be Assertive With Your Boss Part 1How To Be Assertive With Your Boss Part 2How To Close A Difficult ConversationHow To Give Bad News In The Right WayHow To Handle Difficult PeopleHow To Hold A Difficult ConversationHow To Keep People On Task During MeetingsHow To Keep Your Meetings More EffectiveHow To Negotiate More EffectivelyHow To Renegotiate DeadlinesHow To Review Your Current ProcessesHow To Run A Brainstorming Session How To Run MAGIC MeetingsHow To Say No
Learning Category Module Title Content Provider
Management & Leadership
Identifying & Dealing With Blame CultureInfluencing SkillsKey Skills Required When Handling ConflictLeft Brain & Right Brain ThinkingNegotiation StylesOvercoming Your Presentation FearsOvercoming Your Presentation NervesPractical Assertive TechniquesPreparing For A Difficult ConversationPreparing To NegotiateRecognising & Dealing With StressReducing Waste In The ProcessResolving Conflict - Part 1Resolving Conflict - Part 2Stress Levels - Accepting What You Cannot ChangeStress Levels - Adapting To The Stressful SituationStress Levels - Altering The SituationStress Levels - Avoiding Unnecessary StressStress Levels - Coping NetworksStructuring Your Presentation
Learning Category Module Title Content Provider
Management & Leadership
Techniques To Use When Giving Feedback
The 5 Options Of Conflict Resolution
The DNA Of A Successful Meeting
The DNA Of A Successful Story
The Principles Of Great Feedback
Thinking Styles - Hermann’s Whole Brain Thinking
Time Stealers - How Do We Identify Them?
Using Assertiveness To Deal With Negativity
What is Emotional Intelligence?
Which Communication Style Do You Use?
Why Having Difficult Conversations Can Be Beneficial
Why Tell Stories? - What's The Pay Off?
Learning Category Module Title Content Provider
Customer Service
Best Practice Customer Service Over The TelephoneDealing With Difficult Customers Face To FaceDealing With Difficult Customers Over The TelephoneEffective Listening SkillsEffective Questioning SkillsHandling Customer Complaints - Investigating On The PhoneHandling Customer Concerns & Complaints - Responding On The PhoneHandling Customer Enquiries How To Answer A Call In The Right Way - First Impression CountHow To Build Rapport Over The TelephoneHow To Develop Your Questioning & Listening SkillsHow To Handle A ComplaintHow To Put Callers On Hold & Transferring CallsTaking Messages Over The PhoneThe 4 E’s Of Effective Telephone CommunicationThe Challenges Faced With Telephone CommunicationThe Importance of Top Quality Telephone SkillsUnderstanding Your Role As A Customer Service ProfessionalWhat Do Our Customers Expect From Us?What Does Great Customer Service Look & Sound Like?
Learning Category Module Title Content Provider
Sales Effectiveness
10 Customer Wants In Addition To Lowest Price3 Powerful Tips For Setting Appointments On The Telephone3 Useful Hints For Leaving Your Prospect A Voicemail4 Quick Tips On Gaining More Referrals Than You Can Handle5 Prospecting Mistakes to Avoid6 Phrases To Avoid When Speaking With The Decision MakerAre Sales Objections A Good Thing?Cold Calling - How to Open Your CallConsultative Selling PULSE Model - EvolveConsultative Selling PULSE Model - LeverageConsultative Selling PULSE Model - PositionConsultative Selling PULSE Model - SolutionConsultative Selling PULSE Model - UnderstandConsultative Selling RemindersConsultative Selling Skills - The PULSE ModelConsultative Selling - Why Use This Approach?Different Buyer Types Part 1 - Activist & ReflectorDifferent Buyer Types Part 2 - Theorist & Pragmastist
Learning Category Module Title Content Provider
Sales Effectiveness
Different Negotiation StylesDifferent Types of Closes & Their EffectivenessFrom Sales Person to Trusted AdvisorHandling Objections - “That Costs Too Much”Handling Objections - Price Objection Or Price ShockHandling Objections - There Are Only Two TypesHow To Ask For The BusinessHow To Avoid Objections In The First PlaceHow To Bash The Competition Without Bashing ThemHow To Build RapportHow To CEMENT Your Appointments In StoneHow To Close A Direct Sale Over The TelephoneHow To Get Through A Gatekeeper Screen How To Get Your Voicemails ReturnedHow To Identify A Gatekeeper ScreenHow To Overcome Objections On The TelephoneHow To Remove Existing Supplier RelationshipsHow To Remove Your Competitors From The EquationHow To Sell An Appointment
Learning Category Module Title Content Provider
Sales Effectiveness
Keeping Your Pipeline FullKeeping Your Prospects Warm During The Sales CycleMake Your Sales Scripts Sound UnrehearsedNegotiation - A Vital SkillOn Your Way To The TelephonePre Call Planning & Objective SettingProspecting - Keeping In Touch Without StalkingProspecting - Why You Should Lose "Touching Base"Qualifying Decision MakersSocial SellingSpeed WinsStage 2 - Managing The DiscussionStage 3 - Proposing SolutionsStage 4 - Bargaining For OutcomesStage 5 - Summarising & Reaching An AgreementSuccessful Follow Up CallsTechnique - Feel, Felt, FoundThe 4 Possible Outcomes Of A Negotiation
Learning Category Module Title Content Provider
Sales Effectiveness
The Best Objection Handing Model To Use
The First Thing To Do When Faced With An Objection
The Importance Of Follow Up
Understanding Benefits Vs Features
Understanding Buyer Types
Understanding How Your Buyers Process Information
Understanding How Your Buyers Think
Understanding The DNA of Sales
Understanding The Modern Day Buyer
Understanding The Modern Day Buyer Part 1
Understanding The Modern Day Buyer Part 2
Understanding The Sales Process
Understanding Your Numbers For Accelerated Results
Using Emotion & Logic To Influence
We're Happy With Our Current Supplier... What Now
What Is Key Account Management?
What is the Role of a Key Account Manager?
What Type Of Objections Do You Receive?
When to Walk Away From Price Only Customers
Word For Word Responses To The Most Common Objections
Learning Category Module Title Content Provider
Compliance
EU AntitrustEU General Data Protection RegulationGlobal Gifts and Business Gratuities Global Cybersecurity BasicsGlobal Anti-briberyCOMPLIANCE SHORT: GDPRCOMPLIANCE SHORT: AntitrustCOMPLIANCE SHORT: Anti-briberyCOMPLIANCE SHORT: CybersecurityCOMPLIANCE SHORT: Gifts, Gratuities, and Entertainment
Learning Category Module Title Content Provider
Leadership
Creating a trust cultureDriving innovationInspirationLeading through changeLeading through failureMentoring othersMotivating your teamPerformance ReviewsTraits of effective leadersDos and don'ts: Leading through change
Customer Service
Brand awarenessCommunicationCustomer service essentialsDealing with complaintsDealing with emotions
Learning Category Module Title Content Provider
Equality and Diversity
Achieving equality and diversity
Bullying and harassment
Direct and indirect discrimination
Equality law basics
Gender equality
Gender identity
Introduction to neurodiversity
Sexual harassment
Unconscious bias
What is equality and diversity
Gender pay gap
Ways to make your workplace more gender equal
Sorry
Black lives matter
Anti-racism
Learning Category Module Title Content Provider
Health and Safety
A health and safety state of mind
COSHH basics
Fire safety
First aid emergency response
First aid minor injuries
Manual handling
Personal protection equipment
Slips, trips and falls
Slips, trips, falls and ladders
Working at height
Working when seated
Management
A management mindset
Decision making for managers
Effective meetings
Hiring effectively
Looking after your team
Learning Category Module Title Content Provider
Management Continued
Managing your team
Neurodiversity for managers
Organisation skills
Project management
Respect in the workplace
Skills for Work and Life
Dealing with change
Dealing with uncertainty
Managing stress
Negotiating
Productivity
Respect at work
BrainstormingDrink driving
Learning Category Module Title Content Provider
Thinking Skills
Creativity
Critical thinking
Flexible thinking
Making good decisions
Problem solving
Workplace 101Creating a presentationDelivering a presentation
Learning Category Module Title Content Provider
Working Together
ConflictGiving and receiving feedback
Teamwork
Corporate Governance
Bribery and corruption
Competition law
Information security
Money laundering
Treating customers fairly
Understanding GDPR
What is corporate governance?
Whistleblowing
Learning Category Module Title Content Provider
Digital Skills
Better browsingCopyright
Creating a digital culture
Digital research
Instant messaging
Social media in the workplace
Using email effectively
Working collaboratively online
Creative commons
Fake news and fact checking
Insurance
Insurance Distribution DirectiveSMCR
The claims process
The insurance process
The regulatory landscape
Types of insurance
Understanding customer needs
What is insurance?
Learning Category Module Title Content Provider
Hot topics
Drink drivingIs our personal data safe?Beat the heatCar free dayBreast cancer awarenessThe morning afterBe kind online#sleevesneezeHow to: Stop the spreadWorking from home checklistManaging teams at homeLeading through Covid-19Continuing the kindnessWorking safely through Covid-19MovemberMen’s health awarenessRemember kindnessSetting achievable goalsInternational Women’s Day
Learning Category Module Title Content Provider
Corporate Social Responsibility
Business ethicsCarbon and the climate
Charity and volunteering
Sustainability
What is corporate social responsibility
Mental Health
Building better mental healthIntroduction to mental health
Stigma and mental health
Supporting someone who's struggling
Talking about your mental health
Positive self-talk
Practising positivity
Mental health: Where to get help
Self-care booklet
Dealing with stress at work
Saying the right thing
Guided breathing exercise
Why mental health matters
Spotlight on mental health issues
Seasonal affective disorder
Learning Category Module Title Content Provider
Wellbeing
A healthy routineBuilding better habits
The wellbeing mindset
The wellness myth
Weathering the storms
Life hacks
Reflecting on work and life
Work-life balance
Burnout
Communication
Communication personality quiz
Listening with empathy
Overcoming barriers to communication
Building rapport
Why communication matters
Communication styles
Communication hacks
Communicating with purpose
Emotional Intelligence 1010
Learning Category Module Title Content Provider
Sales
A needs driven approach to salesBehavioural styles in sales
Building product value
Building rapport in sales
Handling objections
Know your sales questions
Power of listening in sales
Trial closing
Food Safety
Catering for allergies
Keeping food areas hygienic
Why food safety matters
What food contamination looks like
Personal hygiene when handling food
The four Cs of food safety
A safe food journey
Responding to an allergic reaction
Safe food temperatures
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