ELFT QI Open Day - August 2015

5/17/2018 ELFT QI Open Day - August 2015

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qi.elft.nhs.uk

[email protected]

@ELFT_QI

Welcome to the ELFT QIopen morning


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Our focus on Quality Improvement

with Dr Kevin Cleary(Medical Director)

Professor Jonathan Warren(Director of ursin!)


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Mental health ser"icesNewham, Tower Hamlets, City & Hackney, Luton &Bedford

Forensic ser"icesAll above & Waltham orest, !edbrid"e, Barkin" a"enham, Haverin"

#hild $ %dolescent ser"ices& includin! tier 'inatient ser"ice

e!ional Mother $ *a+, unit

#o--unit, health ser"icesNewham

r!ent care centreNewham

I%/TNewham, !ichmond and Luton

0eech $ Lan!ua!eBarnet


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#hallen!esand

oortunities in EastLondon

#ulturaldi"ersit,

0ocialderi"ation

1eo!rahical di"ersit,

#o--issionin!

arran!e-ents

Financialsta+ilit,

and stron!assurance

s,ste-s

@ELFT_QI


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The strate!ic case forchan!eMake qualit,

our a+soluteriorit,

I-ro"in!qualit, ofcare is ourcore

urose

2f !reatesti-ortanceto all ourstakeholders

*uild on thee3cellentwork alread,haenin!to i-ro"e

qualit,

ationaldri"ers

The need tofocus on a-oreco-assion

ate& carin!ser"ice withatients 4rstandfore-ost

Morestructuredand +otto-5u aroachtoi-ro"e-en

t

Ena+le our

sta6 to leadchan!e

The desireto en!a!e&free andsuort our

sta6 toinno"ateand dri"echan!e

En!a!ed

and-oti"atedsta6 leadsto i-ro"edatientoutco-es

The econo-iccli-ate

The need todo -orewith less

7 im$rovin"%ualitywhilstreducin"cost

@ELFT_QI


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The culture we want tonurture

% listenin! andlearnin!

or!anisation

E-owerin! sta6to dri"e

i-ro"e-ent

Increasin!transarenc, andoenness

e5+alancin!

qualit, control&assurance andi-ro"e-ent

/atients&carers andfa-ilies at

the heart ofall we do


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esearch $ inno"ationQualit, i-ro"e-ent%ssurance& control $

erfor-ance -ana!a-ent


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A perspective from a non-executive

member of our oar!

with Jennifer Kay


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Our "uality

improvement programme

with Dr Amar Shah(%ssociate Medical Director for QI)

James Innes(8ead of Qualit, I-ro"e-ent)


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%IM9To

ro"idethe

hi!hestqualit,-entalhealth

andco--unit, care inEn!land

+, :;:;

Build thewill

Buildimprovem

entcapability

Alinment

!IPro"ects

.Follow5u coachin! on roAects.De"elo in5house trainin! for :;.E-+ed i-ro"e-ent within -ana!e-ent

structures#educin $arm by %&' every year


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@ELFT_QI

)rust boardbespo*elearninsessions

+isitin otheroranisations that

successfullyimplemented !I

Sentinel event

,ocus roups

*uildin! the will forchan!e

-arly smallscale tests of !Imethodoloy


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%IM9To

ro"idethe



+, :;:;

Build thewill

!I micrositethe online hu+for thero!ra--e has>;&;;; a!e"iews to date.i/elft/nhs/u*

Sta0 andserviceusernewsletterreaches>;;; eole

e"er, -onth


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%IM9To

ro"idethe



+, :;:;

Build thewill

!I micrositethe online hu+for thero!ra--e has;&;;; a!e"iews to date.i/elft/nhs/u*

Sta0 andserviceusernewsletterreaches>;;; eolee"er, -onth

!I launch event androadshows attended +,o"er


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%IM9To

ro"idethe



+, :;:;

Build thewill

!I micrositethe online hu+for thero!ra--e has>;&;;; a!e"iews to date.i/elft/nhs/u*

Sta0 andserviceusernewsletterreaches>;;; eolee"er, -onth

!I launch event androadshows attended +,o"er


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%IM9To

ro"idethe



+, :;:;

Buildimprovem

entcapability

here are weG


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E3(

erts

E3(erts

E3erts

Front linesta6

#linicalleaders

Directoratei-ro"e-ent

leads

E3ecuti"es

Esti-ated nu-+er ==;;equire-ent introduction to

qualit, i-ro"e-ent&identif,in! ro+le-s& chan!eideas& testin! and -easurin!

chan!eTi-e5fra-e train ;equire-ent deeer

understandin! of i-ro"e-ent-ethodolo!,& -easure-ent

and usin! data& leadin! tea-sin QI

Ti-e5fra-e train =;5>; in: ,earsEsti-ated nu-+er :>

equire-ent deeerunderstandin! of i-ro"e-ent-ethodolo!,& understandin!

"ariation& coachin! tea-s andindi"iduals

Ti-e5fra-e train


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%IM9To

ro"idethe



+, :;:;

Buildimprovem

entcapability

0uort fori-ro"e-ent workfro- the )rust3s !I

team

Partnership with I$Ion deli"er, of QI

trainin! to sta6 andTrust *oard& andstrate!ic !uidancefro- I8I e3ecuti"e

tea-


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%IM9To

ro"idethe



+, :;:;

Buildimprovem

entcapability

,ace to face improvementtrainin5 hundreds of sta6&ser"ices users& 1o"ernors to+e trained o"er the ne3t few,ears

I$I 4pen Schoolonline trainin!resource a"aila+le toall. /ro"idin! essentialskills to suorteole leadin! qualit,i-ro"e-ent.

0uort fori-ro"e-ent workfro- the )rust3s !I

team

Partnership with I$Ion deli"er, of QI

trainin! to sta6 andTrust *oard& andstrate!ic !uidancefro- I8I e3ecuti"e

tea-


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orksho

(= da,s)

e+e3H:

e+e3H%/5'

The two learnin! sets will +e focused on sharin! the articiantswork on their roAects and learnin! fro- each other. These

sessions also will reinforce the content fro- the e+e3 calls andthe I0I% worksho.

Improvement Science in Action5 6 month learnin path

Learnin! set


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%IM9To

ro"idethe



+, :;:;

Buildimprovem

entcapability

,ace to face improvementtrainin5 hundreds of sta6&ser"ices users& 1o"ernors to+e trained o"er the ne3t few,ears

!I coaches5=; sta6 to+eco-e coaches& sendin! CE

PCE

';E

increase inrelia+ilit,


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Lea!ing cultural

transformation through QI


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*u

ildin!

will

*uild a+road

coalition forchan!e

Take ti-eto +rin!

eole with,ou

0hiftdecision5-akin! tothe ed!e

De"elo aco-ellin!narrati"e

Find so-eclear

si!nals ofchan!e

se theower ofstories

Take e"er,oortunit,

tocele+rate


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*uildin

!ca(a

+ilit,$

c

a(acit,

*ereared to

in"est

Train allle"els and

acrossdiscilines

eali!ne3istin!

resources0to lower"alue work


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%li!n-en

t$

in

te!ration

0tart at theto

#reate asuortstructure

*uild alearnin!s,ste-

Ensureatients andcarers areinte!ral

Ensure theconte3t is

rie

Line of si!htfro- tea-to s,ste-

!oals


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qi.elft.nhs.uk

[email protected]

ELFT QI Open Day - August 2015

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Transcript of ELFT QI Open Day - August 2015