Elected Member of the Provincial Parliament …the summer. In July, Contact North Online Learning...
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All-For-One-One-For-All M U L T I C U L T U R A L C E N T R E . N i a g a r a F o l k A r t s . Niagara Folk Arts Multicultural Centre Newsletter Niagara Folk Arts Multicultural Centre Newsletter St. Catharines Edition SPRING 2018 Volume 12, Issue # 2 Farewell message from the Executive Director, Jeff Burch Elected Member of the Provincial Parliament Settlement Workshops uly 27, 2018 will be my last day as Executive Director of the Niagara Folk Arts Multicultural Centre. I would like to thank our Board of Directors, Students, Clients, Community Partners and most of all my incredible Staff for a wonderful eight and a half years with this amazing organization. Together we have successfully rebranded the organization across the entire Niagara Region, conducted over 1.5 million dollars in renovations to our main Centre, almost doubled our annual budget and expanded from 26 to 43 full time staff. We have successfully completed three strategic plans during which we have improved our newcomer services, reinvented our annual festival and renovated our banquet hall, J adding a theatre, catering business, expanded parking lot and children’s play area. Most importantly, through our agency’s programs and the Niagara Refugee Assistance Committee, we have helped thousands of newcomers and refugee families start new and hopeful lives. Our agency is a beacon of optimism and hope for families who come to Niagara to settle and a powerful tool to fight racism and discrimination in our community. I could not be prouder of what we have accomplished together. I wish you all the brightest future and look forward to seeing you at Folk Arts and other community events as your Member of Provincial Parliament. The Settlement Department will be hosting several workshops throughout the summer. In July, Contact North Online Learning will be presenting two consecutive information sessions on Wednesday, July 11: - Completing High School Credits and Financing Your Post-secondary Education, 9:15 a.m. - 10:30 a.m. - Pursuing Post-secondary Education and Professional Training, 10:45 a.m. – 12:00 p.m. In August, there will be two additional workshops: - Celebrating a Better Me, on August 23, 9 a.m. – 12:00 p.m. - Becoming a Canadian Citizen, August 29, 10:30 a.m. – 12:00 p.m. Registrations are open. For more information please contact Iliana Ponce at [email protected] Design and layout by Julieth Barreto
Transcript of Elected Member of the Provincial Parliament …the summer. In July, Contact North Online Learning...
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Niagara Folk Arts Multicultural Centre NewsletterNiagara Folk Arts Multicultural Centre Newsletter St. Catharines EditionSPRING 2018 Volume 12, Issue # 2
Farewell message from the Executive Director, Jeff BurchElected Member of the Provincial Parliament
Settlement Workshops
uly 27, 2018 will be my last day as Executive Director of the Niagara Folk Arts Multicultural Centre.
I would like to thank our Board of Directors, Students, Clients, Community Partners and most of all my incredible Staff for a wonderful eight and a half years with this amazing organization.
Together we have successfully rebranded the organization across the entire Niagara Region, conducted over 1.5 million dollars in renovations to our main Centre, almost doubled our annual budget and expanded from 26 to 43 full time staff. We have successfully completed three strategic plans during which we have improved our newcomer services, reinvented our annual festival and renovated our banquet hall,
J adding a theatre, catering business, expanded parking lot and children’s play area.
Most importantly, through our agency’s programs and the Niagara Refugee Assistance Committee, we have helped thousands of newcomers and refugee families start new and hopeful lives. Our agency is a beacon of optimism and hope for families who come to Niagara to settle and a powerful tool to �ght racism and discrimination in our community.
I could not be prouder of what we have accomplished together. I wish you all the brightest future and look forward to seeing you at Folk Arts and other community events as your Member of Provincial Parliament.
The Settlement Department will be hosting several workshops throughout the summer. In July, Contact North Online Learning will be presenting two consecutive information sessions on Wednesday, July 11:
- Completing High School Credits and Financing Your Post-secondary Education, 9:15 a.m. - 10:30 a.m.
- Pursuing Post-secondary Education and Professional Training, 10:45 a.m. – 12:00 p.m.
In August, there will be two additional workshops:
- Celebrating a Better Me, on August 23, 9 a.m. – 12:00 p.m.
- Becoming a Canadian Citizen, August 29, 10:30 a.m. – 12:00 p.m.
Registrations are open.
For more information please contact Iliana Ponce at [email protected]
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Niagara Folk Arts Multicultural Centre Newsletter
Job Search & Skills Training: Developing Customer Service Skills
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Customer service skills are very important for many different types of jobs in the Niagara region. There are many jobs that require face to face communication, communicating with customers over the phone or greeting customers at a front desk in various settings (hotels, restaurants, tourist attractions, call centres, retail, medical and business of�ces).
What is good Customer Service?
Customer service is “the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. Customer service is meeting the needs and desires of any customer” (Google, June 25, 2018)
Newcomers to Canada can learn about customer service at the Niagara Folk Arts Multicultural Centre through our Skills Training Program: Customer Service Basics. This is an introductory
training program with the goal of increasing newcomers’ employability in the sector of customer service. The program covers topics such as listening skills and professionalism, dealing with challenging clients, language use in customer service, techniques to build effective customer service relationships, a �eld overview in the Niagara region and much more.
This summer Customer Service Basics will be offered from Monday, July 30 to Friday, August 3, every morning from 9am to 12pm. This program will also serve to prepare participants interested in attending the Customer Service Career Fair our centre will be holding on Wednesday, August 8 from 1pm to 3:30pm.
For more information and registration in any or both events, please contact us at [email protected] or call us at 905-685-6589 Ext. 231 or 234.
On June 20th, the Mentorship Program in partnership with Brock University organized a learning session called a "Conversation with Brock University". The session allowed newcomers to discuss academic opportunities in order to bridge the gap between their international credentials/experience in their home country and furthering their academic pursuits in Canada.
Here are the 5 key points of this session:
1. When applying to Brock University, the international credential assessment WES is not accepted. Brock does their own credential evaluation.
2. If you are a permanent resident or convention refugee, you pay domestic tuition fees which are cheaper than international tuition fees!
3. Every program has different admission requirements. Be sure to follow the requirements of the program you are applying for. You will need your academic transcripts from your home country or previous educational institutions you attended.
4. Prior to applying for a Master's program, it is important to contact a Brock graduate professor to discuss your research interests so they may get to know you better.
5. Manage your expectations. Most graduate level Master's programs are very competitive. If you do not gain admission, do not take it personally. Rather, speak with a Graduate Advisor to see how you can enhance your application in the future.
For more information about the Mentorship Program, contact Yusuf Al-Harazi, Mentorship Coordinator 905-685-6589 ext. 261
Mentorship Program: Newcomers’ conversation with Brock University
Volume 12, Issue # 2
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Pics of Good Times during 2018 Multiculturalism Day Celebration!
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Volume 12, Issue # 2
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Summer Program Staff
Program Details:
Hello I’m Nick. I am 20 years old and I am currently studying International Relations at Carleton University. I was born in Canada and have lived in Fonthill (Ontario) my whole life. I love being surrounded by nature and friendly people. In the future, I want to live somewhere warm and close to water. I’m looking forward to meeting lots of you as I work with your children in our summer camp this year.
Hello I’m Ameer. I’m 20 years old and a recent high school graduate. I would like to be a dental assistant in the future. Two years ago I came to Canada as a Syrian Refugee.
One of my hobbies is camping. I love to see kids smile, so I applied to the Folk Arts Center. Thankfully, I got a job here leading the summer camp. I’m so excited to start summer camp on July 9th and my goal is to help the kids have as much fun as possible!
Summer Camp will run at the NFAMC from July 9th until August 17th for children age 6-12 years old, from 9 am to noon, unless there is a day trip. On that day, the program will run for the full day. Each week will be themed:
July 9th- You’ve got the beat: music and dance inspired activities $25
July 16th- Drama-Drama-Drama: a week of drama fun with a day trip to SHAW festival included $50
July 23rd- Get Active, Stay Fit: sports, games, and more $25
July 30th- Messy Fun- Art, Experiments and much more! $25
August 6th- An outdoor adventure: includes a day trip to Bissell's Hideaway $50
August 13th- Leaders in Training: Focus on 10-12 year olds – skill building, community awareness and being an active citizen!! $25
Pricing is for the full week and includes lunch if there is a day trip involved. Spaces are limited so please register ASAP.Contact Melenie @ [email protected] or 289-241-5913 for any questions or to register.
85 Church StreetSt. Catharines, ON L2R 3C7
Phone: 905 685 6589
For more information visit us onour website: www.folk-arts.ca
Special Thanks to our Funders:
Niagara Folk Arts #niagarafolkarts @niagarafolkarts
Immigration, Refugees and Citizenship Canada, Ontario Ministry of Citizenship & Immigration, United Way of St.
Catharines & District, The Niagara Region, Niagara Prosperity Initiative, City of St. Catharines, Canadian
Heritage, Human Resources and Social Development Canada, Ontario Trillium Foundation, and The District School
Board of Niagara.
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