Elected Chair of Board of Governors - commissionaires.nl.ca · Chief of Police (Ret’d) Joe Browne...
Transcript of Elected Chair of Board of Governors - commissionaires.nl.ca · Chief of Police (Ret’d) Joe Browne...
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November 2016
Chief of Police (Ret’d) Joe Browne
Elected Chair of Board of Governors
THE COMMISSIONAIRE Commissionaires Newfoundland and Labrador
Security Services Newsletter
In 2010, Chief Joseph Browne retired as Chief of
Police and was
subsequently ap-
pointed Chief Ex-
ecutive Officer of
Commissionaires
Newfoundland &
Labrador. In 2011
he left Commis-
sionaires to under-
take employment
as the SSH Lead,
ExxonMobil Can-
ada-Hebron Pro-
ject
Joe began his career with the Royal Newfoundland
Constabulary (RNC) in April of 1983. Through the
years, his assignments included Patrol, Criminal
Investigation, Accident Investigation, Communi-
cations and Community Services.
Joe was promoted to Lieutenant in 1995 and
tasked with developing and implementing a force-
wide community-based policing model. Upon pro-
motion to Inspector in 1997, he was appointed as
the Officer In Charge (OIC) of a newly-formed
Strategic Planning Section, responsible for the
creation of the RNC’s Strategic Business Plan. He
returned to Operations in 1999 as a District Com-
mander until his promotion to Deputy Chief of Op-
erations in 2001.
In addition to operational duties as Deputy Chief,
Joe championed the development of the new Po-
lice Studies Program in partnership with the Me-
morial University of Newfoundland. In 2006, his pro-
motion to Chief of Police became the crowning
achievement of his exemplary policing career.
Joe is an alumnus of the Governor General’s Cana-
dian Leadership Study Program, and recipient of a
Meritorious Life Saving Award—personal risk. He
has been awarded the Police Exemplary Service
Medal, Queen’s Jubilee Medal and in May 2007,
Chief Browne was inducted into the Order of Merit
by Her Excellency, The Governor General of Canada.
In August of 2014 Joe was asked to serve as the Chief
of Staff to the Premier of NL. Following the general
election in November 2015 He moved into the role of
Chief of Staff to the Leader of the Official Opposi-
tion.
His community involvement includes being a mem-
ber of the Rotary club of St. John’s; a member of the
Royal Newfoundland Regiment Advisory Council; a
founding member and the past Chair of the Commu-
nity Investment Committee of the United Way of
Avalon; a member of the Board of Directors of Com-
munity Youth Network of St. John’s; a member of
the National Advisory Committee of the Order of
Merit of Police Forces; and, a member of TELUS At-
lantic Canada Community Board.
Joe replaces Mr Earl Ludlow, who will remain on the
Board as the immediate Past Chair
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Board of Governors Elects New Vice Chair
Ms Gail Penney-President of Penney Group
THE COMMISSIONAIRE Commissionaires Newfoundland and Labrador
Security Services Newsletter
Gail Penney President Penney Group
Ms. Penney’s objec-
tive is to understand
stakeholder needs as
a basis for develop-
ing innovative solu-
tions and strong,
sustainable partner-
ships.
Ms. Penney holds
executive leadership
roles with compa-
nies in three Atlantic Provinces.
As President of the Penney
Group, she oversees a diverse
portfolio that includes engineer-
ing and industrial services
groups, land development and
property management. She is
also a Member of the Board of
Pennecon Limited – one of the
largest integrated construction
firms in Newfoundland and
Labrador.
As President of Seven Lakes
Developments Ltd. she leads
the exciting development of a
Her leadership capacity extends
to her volunteer roles. Ms. Pen-
ney is Chair of the Junior
Achievement Business Hall of
Fame Committee; a Board mem-
ber of Lady Cove Choir, an Ex-
ecutive member of the Interna-
tional Women’s Forum Canada -
Atlantic; is a past Advisory Board
member for the Faculty of Busi-
ness at Memorial University, and
past Board member of the Duke
of Edinburgh Award Program.
conservation designed, 1700-
acre community in Porters Lake,
Nova Scotia. This uniquely de-
signed set of inte-
grated villages pro-
tects their natural
landscapes and
builds an inclusive
generational commu-
nity.
Through Principal
Holdings Ltd, she
manages a portfolio
of more than 20
commercially leased
properties in the St.
John’s area. Penney Group is
also a partner in St. John’s new-
est hotel: Holiday Inn Express &
Suites at St. John’s International
Airport, and partner in a housing
development in New Brunswick.
Prior to joining Penney Group,
Ms. Penney taught for 11 years
in the Faculty of English at the
Lingnan University in Hong
Kong, and prior to this, as a Spe-
cial Needs teacher in Alberta,
Saskatchewan and Oklahoma.
She holds Masters Degrees in
Education and Business.
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THE COMMISSIONAIRE Commissionaires Newfoundland and Labrador
Security Services Newsletter
Commissionaires Newfoundland and Labrador Wins City of St.John’s Security Services Tender
Commissionaires Newfoundland
and Labrador were the lowest bid-
der in the recently released City of
St.John’s tender for Security Ser-
vices in St.John’s.
The City of St. John's is Canada's
most easterly city and the capital
city of the province of Newfound-
land and Labrador. St. John's is the
main commercial, financial, educa-
tional and cultural centre for the
province and the location of the seat
of the Government of Newfound-
land and Labrador. The City ex-
tends out from a century-old urban
core to include suburban develop-
ments, shopping complexes and
industrial sites, equipped with all
the conveniences of a growing, pro-
gressive metropolitan cen-
tre. About one-third of Newfound-
land's population lives in the St.
John's and surrounding area.
Because of its sheltered harbour
and proximity to the fishing
Annex and surrounding build-
ings, the St.John’s Municipal
Depot, a Mobile Security Ser-
vice for all parks and pools in
the City and provide addi-
tional security at all non
planned events.
In accordance with our Poli-
cies and Procedures Manual
vacant positions at the City of
St.Johns will first be offered
to our layed off employees at
Oceanex where our contract
has not been extended.
Acquisition of the City of
St.John’s contract along with
recent contract awards in
Western Health as well as
Nain, Makkovik, Hopedae
and Rigolet now puts our em-
ployee levels to over 700.
grounds of the North Atlantic,
St. John's was initially a com-
mercial trading outpost for
Europeans engaged in
the fishing industry. While the
fishery is still impor-
tant, today the City is known
as the main service centre for
the province's offshore oil and
gas industry. St. John's is also
recognized for its vibrant arts
and cultural community.
Situated on an island carved
in rock, St. John's has a fasci-
nating geographical layout.
Known for being the most
easterly city in North Amer-
ica, St. John's is structured
around a cozy, sheltered har-
bour which acts as a gateway
to the North Atlantic
ocean. Signal Hill overlooks
the City and provides stun-
ning views of the city, the
coastline and the ocean. Com-
missionaires will provide se-
curity services at the City Hall
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Deer Lake Regional Airport
THE COMMISSIONAIRE Commissionaires Newfoundland and Labrador
Security Services Newsletter
for our client, Airport Authority,
customer assistance and service
play a large role in our duties. We
are staffed with a minimum of 2
guards on duty 24/7 to provide
security and services to the airport
and it's travelling public.
The guards on site are kept busy
meeting flights, working in the
parking booth, controlling access
gates and completing hourly
checks of the terminal. Daily, we
perform 2 full perimeter inspec-
tions where we travel on average
12 kilometres inspecting fence-
lines, access gates, pump-houses
and all of airport property. We are
the primary first responders for all
safety and security related inci-
dents and alarms. We play an in-
tegral role in all emergencies that
occur on site. Every guard is
equipped with standard first aid as
well as extensive training on air-
craft emergencies, bomb threats,
terminal searches, sweeps, etc.
Situated in the heart of the best
adventure tourism opportunities
in the world, the Deer Lake Re-
gional Airport is only minutes
away from the Town of Deer
Lake and the city of Corner
Brook on the Trans Canada High-
way. We are also
the gateway to
the scenic Viking
Trail on the
Northern Penin-
sula and only a
twenty minute
drive to world
renowned Gros
Morne National
Park, a UNESCO
World Heritage
site.
The Deer Lake
Airport dates
back to 1953, as
a 4,000 foot gravel strip. The run-
way has grown to an expanded
length of 8,005 feet and is
equipped with a new, modern fa-
cility that serves year round
flights from Air Canada, WestJet,
Pal Airlines and Air Labrador. As
well, we see numerous chartered
and private aircraft on a daily ba-
sis and Sunwing during the spring
months.
As you can imagine, such a busy
spot keeps aerodrome security
guards busy! As the public face
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THE COMMISSIONAIRE Commissionaires Newfoundland and Labrador
Security Services Newsletter
patience when it comes to imple-
menting new rules and regula-
tions. The scope of their duties
can be not only physically, but
mentally taxing, but our tight-knit
team always gets the job done.
Their teamwork makes oversee-
ing this site a pleasure.
We have enjoyed being a part of
Commissionaires NL for the last
5 years, and look forward to many
years to come!
snow accumulations of 592 cm,
that's a lot of shovelling! In that
year in particular, our dedicated
staff spent entire shifts assisting
the travelling public in digging
out their vehicles parked in our
overnight lot.
Our guards come from a variety
of back grounds. They range in
experience from retired military,
retired teacher, volunteer fire
fighters, office clerks, chef,
RCMP/Security guards, truck
driver, heavy equipment operator
etc. This range of experience al-
lows for a wide range of valuable
skills in our site.
As site manager, I'm very proud
of each guard and their hard,
dedicated work. I appreciate their
Each season provides a unique
challenge to our site. In the spring
and summer, guards are kept busy
directing traffic and parking, as-
sisting Canada Border Services
with International flights and han-
dling heavy congestion in the ter-
minal. June, July and August of
2016 were record breaking years,
with more than 50,000 travellers
in August alone.
In the winter, we are responsible
for 22 area's of snow clearing. In
2015 we
experi-
enced
tempera-
tures as
low as -
34° C and
Our full time staff:
Our part time call-ins:
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THE COMMISSIONAIRE Commissionaires Newfoundland and Labrador
Security Services Newsletter
Occupational Health and Safety
10 Ways to Boost Workplace Safety
. Be a Hazard Detective
Workplace conditions are always
changing, so if you let your guard
down and take things for granted,
a hazard might develop where
you
least
expect
it. And
you
can't
assume
every-
thing's safe just because employ-
ees don't bring hazards
to your attention or complain of
safety problems. You have to get
out there and see for yourself.
Take a few minutes every day to
conduct a walk-through of the
work areas you supervise. Create
a checklist to make sure you iden-
tify all potential hazards. As you
walk around, watch employees
working, too. Make sure they're
wearing PPE, if required, and fol-
lowing safety procedures.
2. Stress Safety Training
Emphasize hazards and accident
prevention during new employee
orientation and follow through in
safety meetings or informal tool-
box talks
Answer employees' questions about
safety procedures. Give them the
skills and information they need to
work safely. And don't forget to
explain all rules and regulations
thoroughly. Rules are less likely to
be broken or ignored when employ-
ees understand why they were es-
tablished and how they protect
workers from injuries and illness.
Ensure all employees read and un-
derstand post orders.
3. Analyze Jobs for Safety's Sake
Know each job in your worksite so
well that you can spot every poten-
tial hazard. If a different method
will eliminate a hazard, introduce it.
If PPE is required, make sure it's
available.
4. Communicate Frequently
Talk to your people about safety at
every opportunity. Keep them up to
date on new information that affects
their safety. Provide lots of feed-
back, praising safe
performance, correcting unsafe be-
havior, and pointing out areas for
improvement. And make sure com-
munication flows both ways. En-
courage your employ-
ees to come to you with safety sug-
gestions, problems, and questions.
5. Be Specific
Generalized statements about
working safely are like sound
bites-they don't tell you much and
they aren't too helpful. Be specific
about what employees have to do
(and how to do it!) to protect
themselves. If you're worried
about employees
remembering all the details, pro-
vide them with handouts and job
aids like check-lists, procedural
guidelines.
6. Watch for Changing Atti-
tudes
If you notice em-
ployees getting
sloppy, careless, or
taking risks, put a stop to it right
away. Talk one-on-one with the
individuals involved. Use the
situation as a training opportunity
to provide additional information
or improve skills. Do whatever it
takes to change unsafe attitudes
and behavior into positive safety
performance.
7. Play It Straight
Enforce safety standards uni-
formly and consistently. Don't
allow some employees to bend
the rules and expect to enforce
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THE COMMISSIONAIRE Commissionaires Newfoundland and Labrador
Security Services Newsletter
Occupational Health and Safety
10 Ways to Boost Workplace Safety
them with the rest of your staff.
Don't come down on somebody
one day for not following a rule
and then ignore the same behavior
the next day. And don't just tell
workers that they did something
wrong. Explain why it's wrong
and how to do it right.
8. Reward Safe Behavior
Most employees want approval
and recognition. When they fol-
low safe work prac-
tices or make safety
suggestions, let them
know you're pleased
and grateful. When
you're busy and under
a lot of pressure, it's
easy to focus only on
the negative things employees do.
Make sure they get credit for the
good stuff, too.
9. Be Patient and Listen
Maintain an "open door" policy and
be accessible to employees. You
want them to
know they can
always come to
you when they
have questions.
If they feel
you're in a rush to hustle them out
of your office, or if you're taking
calls or flip-ping through papers
while employees are trying to talk
to you, they probably
won't come to you the next time
they have a question or a prob-
lem.
10. Create a Want-To Safety
Culture
Finally, try to create a safety cul-
ture in your worksite in which
employees do the safe thing not
because they have to, but because
they want to- because they want
to avoid injuries so that they can
go home to their families in one
piece at the end of the workday.
Help employees see the value in
making the safe decisions. Re-
mind them how many safety-
related decisions they make every
day and how one bad decision is
all it takes to get hurt.
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THE COMMISSIONAIRE Commissionaires Newfoundland and Labrador
Security Services Newsletter
Recent Awards
CEO of Commissionaires
Newfoundland and Labrador
James G. Lynch
presents Commissionaire
Robert Minnett with his
Retirement Award
CEO of Commissionaires
Newfoundland and Labrador
James G. Lynch
presents Commissionaire
Robert McCormack with his
27th Year Service Award
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THE COMMISSIONAIRE Commissionaires Newfoundland and Labrador
Security Services Newsletter
Recent Awards
CEO of Commissionaires
Newfoundland and Labrador
James G. Lynch
presents Commissionaire
Perry with his 27th Year Ser-
vice Award
CEO of Commissionaires
Newfoundland and Labrador
James G. Lynch
presents Commissionaire
Sheila Hynes with her 17th
Year Service Award
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THE COMMISSIONAIRE Commissionaires Newfoundland and Labrador
Security Services Newsletter
The Importance Of Hiring Veterans
survey of 1,000 Canadians of 18
years of age or older between Au-
gust 22nd and 25th, 2016 as part of
an omnibus survey. The partici-
pants were recruited by telephone
using live agents and adminis-
tered a survey online. The margin
of error for a random survey of
1,000 Canadians is ±3.1 percent-
age points, 19 times out of 20.
About Commissionaires Commissionaires is one of Can-
ada's leading security providers
and the largest private sector em-
ployer of veterans. Founded on
the core military values of dedica-
tion, responsibility and sense of
mission, it employs 21,000 people
from coast to coast to coast. It
offers a wide range of security
services including professional
guarding, monitoring and surveil-
lance, threat risk assessment, by-
law enforcement, identification
and fingerprinting services, and
security training. The completely
self-funding not-for-profit enter-
prise returns approximately 95
per cent of its annual generated
revenue to employees. Its clients
include an array of public and pri-
vate sector organizations.
For more information or to ar-
range an interview, contact:
Mandy Chepeka Communications and Marketing Commissionaires National Office T 613 688 0714 [email protected]
Abby Radovski Consultant Thornley Fallis Communications T 416 515 7517 ext 328 [email protected]
1,000 veterans in its 15 divisions
across the country to provide a
full range of security services to
clients in the private and public
sectors.
“We know how skilled and ex-
perienced veterans are because we
higher more than a
thousand of them
every year,” com-
mented Jim Lynch,
CEO, Commission-
aires Newfoundland
and Labrador. “The
survey shows that Canadians, par-
ticularly those living in the Atlan-
tic provinces, want the private
sector to hire more vets. We
agree.”
The survey revealed that men
(15.3%) are more likely than
women (7.8%) to consider the
private sector as having the most
important obligation to help vet-
erans find jobs after leaving the
military. Eighty per cent of re-
spondents rank the federal gov-
ernment as having the highest ob-
ligation to ensure veterans find
meaningful employment.
Since 1925, Commissionaires
have provided meaningful em-
ployment in the security services
industry for veterans as they make
the transition from the Canadian
Armed Forces to civilian life.
Nanos Research conducted a hy-
brid telephone and online random
Increasing number of Canadi-
ans believe private sector obli-
gated to help veterans find jobs
St. John’s, NL — November 8,
2016 — Although still a minority,
the number of Canadians who be-
lieve the private sector has the
highest obligation to help veter-
ans find jobs more than doubled
from five per cent last year to 12
percent in 2016, according to a
new national survey conducted by
NANOS RESEARCH Group and
released today by Commission-
aires.
“I was struck by the significant
growth in the number of Canadi-
ans who believe the private sector
bears some responsibility to help
veterans find jobs,” said Vice-
Admiral Duncan Miller (Ret’d),
National Board Chair, Commis-
sionaires.
The views of Atlantic Canadians
differed somewhat from the na-
tional average on the survey’s
central question. More than 14
per cent of respondents from At-
lantic Canada believe the private
sector has the highest obligation
to help veterans find jobs, the
highest in all of Canada, while the
national average was lower at just
under 12 per cent.
Commissionaires is the largest
private sector employer of Cana-
dian veterans. Each year, Com-
missionaires hires more than
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THE COMMISSIONAIRE Commissionaires Newfoundland and Labrador
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THE COMMISSIONAIRE Commissionaires Newfoundland and Labrador
Security Services Newsletter
History of Remembrance Day
Armistice Day or
“Remembrance Day” as it has
come to be known, originated
following the end of the First
World War. The Armistice
agreement was signed between
Germany and the Allied Forces
in Paris on Monday, 11 Novem-
ber 1918 at 0500 hours. The
ceasefire went into effect at
1100 hours the same morning.
The eleventh hour of the
eleventh day of the eleventh
month. The first Armistice Day
was observed in 1919. On No-
vember 6th ,in the House of
Commons, the then acting
Prime Minister of Canada, Sir
George Foster read a message
from King George V addressed
“to all peoples of the Empire”.
The following is his letter:
“To all my people:
Tuesday next,
November 11th,
is the first anni-
versary of the
armistice which
stayed the world-
wide carnage of
the four proceed-
ing years, and marked the vic-
tory of right and freedom. I be-
lieve that my people in every
part of the Empire fervently
wish to perpetuate the memory
of that great deliverance and of
those who laid down their lives
to achieve it. To afford an op-
portunity for the universal ex-
pression of this feeling it is my
an annual holiday of Thanksgiving
Day which until this time had been
held on a date which varied at the
government’s discretion. He pro-
posed that the second Monday in
November be recognized as
“Thanksgiving Day” as a “perpetual
memorial of
the victorious conclusion of the re-
cent war”. Another member of the
House was successful in delaying
the discussion on the bill for six
months. The House never resumed
discussion on the proposal. In 1921,
the Unionist government of Prime
Minister Arthur Meighen, intro-
duced legislation to formally estab-
lish Armistice Day as a legal holi-
day. Section 2 of The Armistice
Day Act, 1921 provided that every
year, on the Monday in the week
that the 11th of November fell,
should be kept as a legal holiday
under the name of “Armistice Day”.
This legislation drafted by the gov-
ernment was influenced by Ped-
low’s 1919 proposal. As Pedlow’s
earlier proposal had been utilized to
draft this bill, the question of
Thanksgiving Day again came to
the fore. Section 3 of the same act
provided for a Thanksgiving Day to
be held on the same date as Armi-
stice Day. From 1921 to 1931, Can-
ada observed both Armistice and
Thanksgiving Day on the same date
each year. An independent MP
from British Columbia, A.W. Neill,
introduced
The Armistice Day Amendment
Act in 1931. His bill repealed sec-
tions 2 and 3 of The Armistice Day
Act and substituted a clause which
fixed November 11th as Armistice
desire and hope that at the hour
when the Armistice came into
force, the eleventh hour of the
eleventh day of the eleven th
month, there may be for the brief
space of two minutes, a complete
suspension of all our normal ac-
tivities. During that time, except
in rare cases where this may be
impractical, all work, all sound
and all
locomotion should cease, so that
in perfect stillness the thought s
of every one may be concentrated
on reverent remembrance of the
glorious dead.”
In Canada, from sea to sea, at pre-
cisely 1100 hours local time, all
businesses, factories, schools, of-
fices and even traffic came to a
halt for the two minutes of si-
lence.
Armistice and Thanksgiving
Day
In April of 1919, Isaac Pedlow, a
Liberal MP, introduced legisla-
tion in the House of Commons to
provide for an annual Armistice
Day. All members of the House
agreed that setting aside a day to
honour the war dead was of high
importance; however, some dis-
agreed on whether that day should
be fixed as the 11th of November.
Pedlow had cited support from
business groups that a remem-
brance day be held on a desig-
nated Monday in November and
not specifically on the 11th so
as not to inconvenience busi-
nesses and employers. In addition
to his bill, Pedlow had called for
Remembrance Day And The Poppy
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THE COMMISSIONAIRE Commissionaires Newfoundland and Labrador
Security Services Newsletter
Day. Thanksgiving Day was
regulated back to the practice
prior to 1921 wherein the date
was fixed at the government’s
whim.
History Of The Poppy
Millions of Canadians pin one
to their lapel or hat each and
every November 11th as a way
of express-
ing their
remem-
brance of
the service-
men and
women
who gave
their lives
in two
world wars
and in Ko-
rea. Others remember the sacri-
fices made in the world’s trou-
ble spots such as Cyprus, Bos-
nia and most recently in Af-
ghanistan. Whatever the reason,
in Canada, the poppy has be-
come to be known as the one
universal symbol of remem-
brance. The story of how the
poppy has become the symbol
of remembrance has varying
origins but the overall basis for
the wearing of the poppy is
without question, Captain
John McCrae’s poem, “In Flan-
ders Fields”.
Some claim that a young New
Yorker by the name of Moira
Michaels was the first to wear a
poppy as a means of “keeping
it appeared
as a sea of red. Perhaps a fitting
ironic symbolism of the blood
spilt by so many for so little.
“IN FLANDERS FIELDS”
It was at what would become
known as the “2nd Battle of
Ypres”, in the spring of 1915, that
the words of Captain John
McCrae, would for evermore
immortalize the symbol of sacri-
fice the world over. Captain
McCrae was serving as a surgeon
with the 1st Field Artillery Bri-
gade during the battles of the
Ypres salient. It was the death of
a friend and former student,
Lieutenant Alexis Helmer of Ot-
tawa, that inspired McCrae to
write his now famous poem.
However, that poem was nearly
lost forever as McCrae, who was
not happy with what he had writ-
ten, discarded it. A fellow officer
retrieved the paper and sent it to
England to be published. The
Spectator of London rejected the
poem but it was
published by Punch magazine in
its December 8th edition of 1915.
Lieutenant Colonel McCrae died
on January 28 th , 1918 of pneu-
monia and meningitis. He is bur-
ied in Wimereux Cemetery in
France.
the faith” after reading a copy of
“In Flanders Fields”. During a
meeting of the YMCA wartime
secretaries in New York, which
was hosted by Ms. Michaels, she
had been given a small monetary
gift by visiting delegates. She
thanked them for this gift and said
that she would use the money to
purchase poppies, relating to them
John McCrae’s poem which had
been her inspiration. Amongst
them was the representative from
France, Madame E. Guerin who
was in turn inspired to take this
idea home. In 1921, Madame
Guerin and a group of French war
widows approached the former
British Commander-in-Chief, Earl
Haig, at the Legion Headquarters
in London, about the idea of sell-
ing artificial poppies to raise
monies to help needy soldiers and
their families. The Legion had
first been formed to help veterans
and their families who had been
left impoverished during the war
and Haig was quick to adopt their
idea as an excellent method to
both honour the dead and help the
living. Poppies indeed became
significant as a remembrance of
war as prior to the Great War,
poppies were rare in the fields of
Flanders. It is said that the chalk
soil of Flanders became rich in
lime due to the rubble produced
by the massive bombardments of
battle.
The earth that was stirred up by
so many artillery shells in turn
released the poppy seeds that
would not normally have had the
chance to germinate. They spread
prolifically across the fields until
14
THE COMMISSIONAIRE Commissionaires Newfoundland and Labrador
Security Services Newsletter
In early January 2016, Public
Works and Government Services
Canada issued a Request for a
Standing Of-
fer on behalf
of the RCMP
for provision
of detention
cell services
for 4 RCMP
detachment
cells located
in Nunatsiavut Newfoundland and
Labrador. These locations in-
clude; Hopedale, Nain, Rigolet
and Makkovik. The contract is for
a period of one year from the date
of award with the option to ex-
tend 2 additional one year peri-
ods.
Commissionaires Newfoundland
and Labrador responded with a
proposal which demonstrated our
capacity to undertake this con-
We are proud to have the
Nunatsiavut Guards and Matrons
join Commissionaires Newfound-
land and Labrador and we look
forward to working with them
well into the future. Like all
Guards and Matrons, their work is
essential. They are responsible
for the security and well being of
all those in RCMP custody. They
are also responsible for all the
prisoner-related clerical and
monitoring work associated with
that. They are required to be
vigilent in their duties and profes-
sional in their approach to these
tasks.
They are also required to know
their job well and ensure that they
are fully aware and knowledge-
able about how to complete their
tasks and to perform their role
carefully and thoroughly.
tract. Currently, divisions in New-
foundland, Nova Scotia and New
Brunswick/PEI provide detention
cell services to all RCMP detach-
ments throughout Atlantic Can-
ada. In early September, Commis-
sionaires Newfoundland and Lab-
rador were advised by the RCMP
that we were the successful bidder
in the contract to provide deten-
tion guard services to the afore-
mentioned sites in Nunatsiavut.
Detention cell guards working in
Hopedale, Nain, Rigolet and
Makkovik were invited to join
Commissionaires and to continue
to serve the RCMP in their spe-
cific location
Effective 1 October, 2016 Com-
missionaires Newfoundland and
Labrador became the official se-
curity services provider for Nain,
Hopedale, Makkovik and Rigolet.
Commissionaires Newfoundland and Labrador
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THE COMMISSIONAIRE Commissionaires Newfoundland and Labrador
Security Services Newsletter
Summer Dress Period Ends important to the professionalism,
image and acceptance of a Commis-
sionaire by the client and the gen-
eral public. Making a good impres-
sion is always important, and it's
one of the reasons why CNL fo-
cuses on uniforms and uniform ap-
parel. Clothing is the primary in-
strument in creating a positive first
impression. Your uniform is going
to have a direct effect on people’s
default assumptions of you — the
better you’re dressed, the more re-
spect and attention they’re going to
automatically
give you. A
uniform often
serves as a
substitute for
character in
the eyes of
people who don’t know you well
enough to judge you by anything
else.
Commissionaires are reminded
that the summer dress period has
now ended and all Commission-
aires are now required to wear
their tie. Site Managers are re-
sponsible for ensuring that all
Commissionaires on their work-
site comply with the Dress Code
which includes the wearing of
ties..
Please remember that we expect
each Site Manager to set a high
standard dress for their worksite
and for each Commissionaire to
follow suit.
backgrounds relating to the security
industry. Commissionaires provide
advanced security services includ-
ing guarding, investigations, secu-
rity consulting, fingerprinting and
identification services, and security
training programs. All of our em-
ployees are security screened,
bonded and trained to the Canadian
Government Standards Board re-
quirements. Many of our employees
have extensive military and police
backgrounds and bring a blend of
professionalism, discipline, and ma-
turity not usually found in compet-
ing companies. Our clients consis-
tently report their satisfaction with
and confidence in our members on
our annual client surveys. The Com-
missionaires brand is known
throughout the country and is syn-
onymous with professionalism and
dedication to duty.
Uniforms are an outward symbol of
Commissionaires’ commitment and
identity. Coupled with overall ap-
pearance, the uniform is the most
powerful visual expression of pride
by the individual employee, and is
the primary means by which the
public image of CNL is portrayed.
The image and conduct of each
Commissionaire is critical to the
client’s and public’s perception of
the Corps as a whole.
Commissionaires are in the public
eye on a continual basis and are
therefore held to a high standard of
dress, deportment and attitude. The
standard of personal dress, appear-
ance and good grooming shall be
such as to reflect favorably on the
individual and the Corps of Com-
missionaires. Personal appearance
creates an impression that is vitally
Commissionaires employed by Com-
missionaires Newfoundland and
Labrador are
classified as
Security Offi-
cers. A Secu-
rity Officer is
a person who
is paid to pro-
tect a client’s property, assets, or
people. Security officers are gener-
ally uniformed and act to protect
property by maintaining a high visi-
bility presence to deter illegal and
inappropriate actions, observing
(either directly, through patrols, or
by watching alarm systems or video
cameras) for signs of crime, fire or
disorder; then taking action and re-
porting any incidents to their client
and emergency services as appropri-
ate.
As Security Officers, Commission-
aires practice the "detect, deter, ob-
serve and report" methodology. A
Commissionaires primary duty is the
prevention and deterrence of crime.
Security personnel enforce company
rules and can act to protect lives and
property, and they often have a con-
tractual obligation to provide these
actions. In addition to basic deter-
rence, security officers are often
trained to perform specialized tasks
such as operate emergency equip-
ment, perform first aid, CPR, take
accurate notes, write detailed reports,
and perform other tasks as required
by the client they are serving.
Commissionaires is the premier Se-
curity Services Company in New-
foundland and Labrador. Our Secu-
rity Officers are experienced, mature,
and professional with extensive
16
THE COMMISSIONAIRE Commissionaires Newfoundland and Labrador
Security Services Newsletter
Commissionaires is Canada’s leading private security services provider, offering our clients the highest level
of reliability, experience and innovation. We have protected people and property from coast to coast for
more than 80 years. Our training and experience make us uniquely qualified to deliver, consistently
and with integrity, the highest standard of service
Commissionaires is a 24/7 security service provider. Our social mandate is to provide meaningful employ-
ment to veterans of the Canadian Armed Forces, RCMP, other Police and uniform services. We also employ
qualified individuals who are non veterans. At Commissionaires we believe clients are our most valuable as-
sets an so our commitment is to provide highly qualified professional security officers for every situation.
Commissionaires Newfoundland and Labrador employs nearly 600 men and women across Newfoundland
and Labrador. We also maintain a Casual List that we recruit and train in order to meet demands from each
site for sick and annual leave replacements. If you are a veteran of the Canadian Forces or RCMP or a non
veteran looking for a career change why not join Commissionaires. We are currently hiring for full time and
casual positions. Retired, and looking for additional employment. Commissionaires is the perfect choice.
Why not contact us today!
Commissionaires
Newfoundland and Labrador
Commissionaires Newfoundland and Labrador Division
83 Thorburn Road
St. John’s, NL-A1B3M2
Tel: 709-754-0757 ext 226
Fax:709-754-0116
Cell: 709-725-2616
Email: [email protected]
17
THE COMMISSIONAIRE Commissionaires Newfoundland and Labrador
Security Services Newsletter