El Paso Public Library - American Library Association · Impact on Council’s Strategic Plan ......
Transcript of El Paso Public Library - American Library Association · Impact on Council’s Strategic Plan ......
Impact on Council’s Strategic Plan“To create a nationally recognized library system”
FY10 Library Goals
Goals – 2008-2011 Strategic PlanEstablish sufficient/sustainable funding sources
Continue to improve staff skills: our #1 resource
Enhance technology to meet Library and public needs
Build community awareness of Library programs
Plan for growth and facilities management
Recent Public Opinion SurveyKey Findings
0%
1%
8%
27%
64%
0%
Overall Satisfaction
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Don't Know
Overall Satisfaction Rate:
91%
Who are Library users:
Female Majority (67%)
Educated but not
necessarily affluent– some
college or higher (66.1%)
Have a library card (86%)
33 – 54 years of age
Visit 11 times a year or
more (51.6%)
What are the most
frequently used services?
Books (88.2%)
Computer/internet access
(28.5%)
Other reading materials
(25.8%)
Public Opinion SurveyNovember 2008
Recommendations:
Improvement of Marketing
• Update Brand Image
• Outreach – Targeted at core non-user
• Publicity
• Advertising – Targeted at core user
group
• Focus Groups
Increase User Base
Enhanced Book Selection
• 85% Satisfaction Rate
• Some comments indicate need for more
current books & books in Spanish
El Paso Public LibraryFY2006 to FY 2009 Comparison
FY09 City Manager’s Proposed BudgetPerformance Measures
(Measures in thousands)
*Projected figures for FY2009
Benchmark FY2006 FY2007 FY2008 FY2009* % Increase
Registered Cardholders 304.9 347.5 369.0 394.9 29.5%
Reference Questions 1,234.6 1,541.7 1,473.6 1,437.3 16.4%
Visitors 1,844.5 2,031.5 1,937.6 2,162.7 17.3%
Computer Users 385.3 522.4 567.3 572.0 48.5%
Circulation 2,071.3 2,415.6 2,634.8 2,500.0 20.7%
FY2010 City Manager’s Proposed
All Funds Budget Comparison by Character
APPROPRIATIONS ADOPTED FY09 PROPOSED FY10 % CHANGE
PERSONAL
SERVICES$7,319,949 $7,145,530 -2.38%
CONTRACTURAL
SERVICES$491,984 $353,543 -28.14%
MATERIALS AND
SUPPLIES$992,999 $702,714 -29.3%
OPERATING
EXPENDITURES$108,451 $107,394 -.97%
CAPITAL OUTLAY $156,055 $138,075 -11.5%
TOTAL BUDGET $9,069,438 $8,447,256 -6.86%
NET BUDGET $9,069,438 $8,447,256 -6.86%
FY10 City Manager’s Proposed General Fund Budget
Comparison by Character
APPROPRIATIONS ADOPTED
FY09
ADJUSTED FY09 PROPOSED FY10 % CHANGE
PERSONAL
SERVICES$7,064,049 $6,938,404 $6,885,857 -2.52%
CONTRACTURAL
SERVICES$414,999 $271,589 $247,044 -40%
MATERIALS AND
SUPPLIES$959,598 $825,059 $659,934 -31%
OPERATING
EXPENDITURES$31,960 $16,450 $5,810 -81.8%
CAPITAL OUTLAY - - - -
TOTAL BUDGET $8,470,606 $8,051,502 $7,798,645 -7.9%
NET BUDGET $8,470,606 $8,051,502 $7,798,645 -7.9%
Comparison by FunctionAll Funds
Division/Program FY2009
Adopted
FY2010
Proposed
% ChangeProposed FY10/
Adopted FY 09
Administration $1,407,142 $1,121,657 -20.3%
Technical Services
(Cataloging Ordering
& Processing)
$1,419,954 $1,153,979 -18.7%
Main $2,121,939 $2,076,029 -2.2%
Branches $3,521,571 $3,446,980 -2.1%
Library
Grants/Donations
$598,832 $648,611 8.3%
Total $9,069,438 $8,447,256 -6.86%
Library Budget Highlights
Changes from FY09 Adopted due to Revenue Shortfalls
Personnel
• 17.45 FTE (9%) positions deleted
• Suspension of VOE Program
• 7.46 FTE positions on hold
Books & Resources reduced $206,802 (27.8%)
Contractual:
• Reduction in janitorial, security contracts
Supplies:
• Reduced across Library system
• Outsourcing of cataloging/processing function
Operating: reduced phone, travel, continuing ed.
Impact of Budget Changes
Elimination in FY2009 of Sunday hours at two Regional Branches
Moreno Regional Branch (east) in place since FY2007
Van Doren Regional Branch (west) in place since FY2008
Temporary reduction in books and resources
Lower staffing levels at all service points
Reduced new technology for public use
Fewer programs for the public
No budget for phone repairs/replacement
Little or no security staff
Long-term building cleanliness concerns
Library DepartmentFY10 City Manager’s Proposed
Authorized Position Count
FY2009
Adopted
FY2010
Proposed
% Change
General Fund 188.91 171.56 -9 %
Non-General Funds 4.10 4.00 0 %
Total Authorized
Positions
193.01 175.56 -9 %
Library Organization Chart
Library Director
Deputy Director
Regional Managers
Technical Services
Branch Managers
EPCC Northwest
Branch Staff
Bookmobile
Special Projects
Main Library
Section Managers
Main Library Staff
Texas Trans-Pecos Library System
Library Administration
Deputy Director
Business Office
Systems Office
Marketing / Customer Relations
Library Hours
Main Library & Regional Branches
Facility Mon. Tues. Wed. Thurs. Friday Sat. Sun. Hours
Main
Library
9AM
To
8 PM
9AM
To
8 PM
9AM
To
8 PM
9AM
To
8 PM
11AM
To
6 PM
9 AM
To
6 PM
1PM
To
5 PM
64
Richard
Burges
Regional
11 AM
To
7 PM
11AM
To
8 PM
11AM
To
8 PM
10 AM
To
6 PM
1 PM
To
6 PM
10 AM
To
6 PM
Closed 47
Esperanza
Acosta
Moreno
Regional
Closed 11AM
To
8 PM
11 AM
To
8 PM
10 AM
To
8 PM
1 PM
To
6 PM
10 AM
To
6 PM
Closed 41
Dorris van
Doren
Regional
Closed 11 AM
To
8 PM
11 AM
To
8 PM
10 AM
To
8 PM
1 PM
To
6 PM
10 AM
To
6 PM
Closed 41
Library Hours
Neighborhood Branches
Facility Mon. Tues. Wed. Thurs. Friday Sat. Sun. Hours
Armijo Closed 10 AM
To
7 PM
9 AM
To
6 PM
9 AM
To
6 PM
1 PM
To
6 PM
10 AM
To
6 PM
Closed 40
Memorial
Park
Closed 9 AM
To
7 PM
9 AM
To
6 PM
9 AM
To
6 PM
1 PM
To
6 PM
10 AM
To
6 PM
Closed 41
Clardy Fox,
Irving
Schwartz,
Judge
Marquez,
Westside,
Ysleta
Closed Noon
to
8 PM
Noon
to
8 PM
10 AM
To
6 PM
1 PM
To
6 PM
10 AM
To
6 PM
Closed 37
Library Accomplishments FY09
Community Needs Assessment/Public Opinion Survey
Library Foundation Board established
Increased Self-Service Options: • PC Management System
• Self check-out machines; self-service holds
• Greeter/Rover Program
Increased Library usage with reduced staffing
Partnerships • Big Read Mexico
• MCAD, Zoo, Sun Metro, Parks & Recreation
• English-as-a-Second-Language classes by EPISD & SISD
REFORMA National Conference, September 2008
First year as liaison to El Paso Youth Council (EPYC)
Library Budget HighlightsFuture Considerations
Increased Marketing of Library Services
• Public Opinion Survey recommendations
Building Projects
• Cielo Vista Branch construction underway
• CDBG projects – Armijo & Clardy Fox Branches
Alternative Funding – Grants & Fundraising
Library Efficiency Models
New Technology
• Increased broadband, Wi-Fi
Planning for future growth