Egovernance

Andrew Lynn

Dean, School of Computational and Integrative Sciences,Jawaharlal Nehru UniversityNew Delhi 110067

Andrew Lynn

Dean, School of Computational and Integrative Sciences,Jawaharlal Nehru UniversityNew Delhi 110067

ICT Applications in Academia

Information and slides courtesy

Sanjeev KumarDirector-CISCommunication and Information ServicesJNU, New Delhisanjeev@mail.jnu.ac.in

mailto:sanjeev@mail.jnu.ac.in

• Physical

• E-mail, Search, Maps

• Internet, News, SmartDevices-BYOD

• Access to online job listings, applications

• Educational use, online learning

• Online transactions (travel,e-bay, banking, etc.)

• e-government services, Digital Economy

• Health information Systems

• User generated content-blogs, websites, Audio & video sharing, YouTube, FaceBook

• Convergence of Technologies, Cloud Computing, IoTs, SDNs

Critical Drivers of ICT Use

Network-LAN & WAN

E-Mail , SMS System

Infrastructure servers, Cloud

File & Print, Web, App Servers

Procurement of h/w, s/w, AMCs

Storage & Databases

IT related Infrastructure set up

Desktops & Laptops, Mobile Devices

Internet access (wired + WiFi)Data Repositories, eResources

Remote access, ExtranetFirewalls/IDS/IPS, SSOVoIP, Surveillance

Systems Virus Free EnvironmentEducational

Applications, EduERP, eGovernanceVideo Conferencing,

Webinar, LMS

Digital Nervous System @ Universities

• Website and Intranet Portal• EduERP- Student Life Cycle Management Software

(Pre & Post Admission, Result Processing, Degree/Marksheet Printing)

• Thesis Tracking and Management Software• Library Management Software , eResources• Pharmacy Management Software-Health Centre• HelpDesk Software• Online Recruitment Software• Consumable Management Software• Administration eOffice- eFile, KMS, eLeave,

eServiceBook and eTour• Research Projects Management Software• Salary Management Software, NEFT processing and

Cheque Printing• eProcurement System, GeM• Guesthouse and Employees House Allotment

Software

e-Governance Applications

• Common DataSets, ICT Standards and Frameworks

• Cyber Security Operations Management

• Digital Culture to take a serious route in the universities, the universities ICT Governance is to be seriously looked into.

• ROI of ICT and Sustainability Factors

• No encouraging Policies

• Dedicated funds

• Complexity, Integrated Unified System

• Language and accessibility barriers

• Limited Education and Low Literacy Levels

• Fear of technology, Trust and Attitude

Challenges?

ERP

v/s

eGovernance

ERP

v/s

eGovernance

ERP

Process AutomationInformation retrieval > reports

v/s

TRANSPARENCY

eGovernance

ERP

Process AutomationInformation retrieval > reports

v/s

TRANSPARENCY

eGovernance

1. ICT Infrastructure and Network Deployment of WiFi facility in hostels and

Strengthen the existing WiFi facility in the Academic Complexes, deployment of a largest WiFi Project of 2000 Nos Access Points among all the institutes/universities of India and in Asia. Expansion of Wifi in the remaining arear of the campus is awaited for approvals of MHRD/UGC.

Strengthening and Expansion of JNU Campus Network (Wired and Wi-Fi) in all Academic Complexes, Guesthouses, hostels and offices of the university across 1019 Acre Area of the Campus with 90+ Network Distribution Points.

Implemented JNU Email services with SSO for Faculty, Students and Staff.

Implemented Access Control and Biometric attendance based system

Implemented VPN , SMS gateway system and CCTV Camera at the critical entry points

Implemented Library Management Software and e-resources access to JNU community and university affiliated institutes.Communication and Information Services of JNU

3

2. eGovernance Applications….

e-Governance InitiativesIn-house Developed Softwares: Student Life Cycle Management

Software (Post Admissions, Semester Registration, Hostel Allocation, No Dues Clearance, Result Processing etc.) under JNU EduERP initiatives

Thesis tracking and Management Software Expanded

Health Centre Pharmacy Inventory Management Software.

Research Project Management Software.

UPE-II Online projects submission.

2. eGovernance Applications….e-Governance Initiatives

In-house Developed Softwares: Helpdesk Management Software –

Implemented for CIS and Engineering Branch

Online Feedback Software – Implemented for Security Section

Implemented Online Recruitment software for Teaching and Non Teaching Posts

Feedback System

2. eGovernance Applications….e-Governance InitiativesIn-house Developed Softwares:

No Dues Clearance System Health Centre OPD Appointments Guesthouse Management Software House Allotment System Asset Management System-

implementation in process

2. eGovernance Applications….e-Governance Initiatives

Implementation of Software procured/arranged from NIC: Implemented eOffice Suite in the University Implemented Salary Management Software –

COM DDO Software Implemented Online Consumable Request

Management - OCRMS Software. Implemented end to end eProcurement System,

Implemented GeM also Implemented RTI-MIS

.

GoLive dates of eOffice Modules

JNU eOffice…

File Management System

User Resistance?, How to Complete Training specially for faculty members?

Organization Structure, Collection of requirements, define workflows?

Brower/system, technical dependencies Migration of jnu email system onto NIC email system Implementation of DSCs across platforms Standardization of File Names, Categories Offices/Units running on RF or poor network

connectivity Inadequate Staff in some of the units. No Proper documentation, SOPs of eOffice Inadequate Audit Trails Limitation of Role based access at granular level

Implementation Challenges

KMS ..

KMS for Student Circulars w.e.f. 15th March’2016

eLeave ….

Summary Admin I Admin II Admin III Admin IV Acad. I Total

Data Entry 320 25 106 42 26 519

Documents upload 10 - 70 06 3 89

eServiceBook records of new joinees should be made mandatory by both academic and administration branch.

PIS (Personal Information System) as on 31st December 2017

Used only for JNUEE Duty

eTour …

Duty leave for teaching staff through file management systemKMS document sharing feature at Finance DepartmentExceptional leaves of Saturday Sunday for Group C employeeseLeave in 24x7 Shift Roaster Provision of LTC encashmentProvision of Increment system for all employees through EMD.Posting, workflow and eFile transfer in case of retirement, relieving or

transfer.Integration of digital signature certificate with File Management

System.Salary ePaySlip through eOffice.Raj bhasha gatividhiyan has also been incorporated to support Hindi

language.

eOffice Usage

Transparency, Accountability and Confidentiality Quick disposal of files, systematic and timely

monitoring on pending files Knowledgebase and Central Repository Manpower saving after reasonable implementation Easy availability of records/EMD Data Digitization of Records feature reuse Simplification and Data Standardization Reducing the use of paper Readily Availability of information to the Auditors

Benefits/Return on Investment

Existing Initiatives Work In Progress..

Partial Video Conferencing

Outdated SmartBoard enabled class rooms

Use of A/V Systems Pilot LMS (Moodle) EduSat Aview System Limited Live 

Webcasting Google apps for 

Education YouTube Channels

To Establish a Central  MCU based Video Conferencing across the university

 To setup  fullfledged eClass rooms

Setup Virtual Lab  and HPC Clusters

Econtents development and capturing, and Live Webcasting

Implement Fullfledged LMS, MOOCs 

ICT in Teaching and Learning @ JNU

Accountability towards delivering work on 

time

Andrew Lynn

Dean, School of Computational and Integrative Sciences,Jawaharlal Nehru UniversityNew Delhi 110067

Andrew Lynn

Dean, School of Computational and Integrative Sciences,Jawaharlal Nehru UniversityNew Delhi 110067

Accountability towards delivering work on 

time

Andrew Lynn

Dean, School of Computational and Integrative Sciences,Jawaharlal Nehru UniversityNew Delhi 110067

Andrew Lynn

Dean, School of Computational and Integrative Sciences,Jawaharlal Nehru UniversityNew Delhi 110067

Accountability towards delivering work on 

time

Andrew Lynn

Dean, School of Computational and Integrative Sciences,Jawaharlal Nehru UniversityNew Delhi 110067

Andrew Lynn

Dean, School of Computational and Integrative Sciences,Jawaharlal Nehru UniversityNew Delhi 110067

• https://www.youtube.com/watch?v=zDZFcDGpL4U

https://www.youtube.com/watch?v=zDZFcDGpL4U

Accountability towards delivering work on 

time

E-governanceSlide 3Slide 4Slide 5Slide 6Slide 7Slide 8Slide 9Slide 10Slide 11Slide 12Slide 13Slide 14Slide 15Slide 16Slide 17Slide 18Slide 19Slide 20Slide 21Slide 22Slide 23Slide 24Slide 25Accountability towards delivering work on timeAccountability towards delivering work on timeAccountability towards delivering work on timeSlide 30Slide 31Accountability towards delivering work on time