eG Citrix Monitor

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eG Enterprise Suite

04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.

The eG Citrix Monitor™Real Time Monitoring and Proactive Triage for Citrix Environments

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Typical Citrix Environment


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Effective Monitoring for Citrix Environments


• Entire Citrix infrastructure – from network to systems to individual applications – should be monitored.

• In-depth performance monitoring of all the published applications should be done.

• In-depth user activities and their resource usage should be monitored.

• Login problems and user disconnects are critical to be monitored.

• Faulty Printer Driver could cause Citrix outage – should be monitored.

• Citrix license usage should be monitored.

• Facilitate effective load balancing across different servers in the farm by assessing usage of server resources.

• Proactively detect problems before they become severe enough to affect users.

• Automatically differentiate between cause and affect of problems.

• Facilitate reports for capacity planning.

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Criteria for a Citrix Monitoring Solution


•Easy to setup, configure and maintain

•Should cause very little/no overhead on Citrix servers

•Little/No modifications to the monitored Apps

•Must monitor activities in real-time

•Monitoring should be Non-Intrusive

•Must have simple licensing policy and web console for location-independent monitoring

•Must have the capability to support newer versions of Citrix without manual reinstalls or upgrades of monitoring probes.

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Supported Citrix Components


• Citrix Presentation Server 3.0, 4.0, 4.5 & Farms

• Citrix Access Gateway

• Citrix License Server

• Citrix NetScaler

• Citrix NFuse Server

• Citrix MetaFrame 1.8, XPe

• Citrix Secure Gateway 2,3,4

• Citrix Secure Ticketing Authority

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What the Citrix Monitor Reveals


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Key Metrics for the Citrix Presentation Server


•IMA traffic

•DataStore connection failure and traffic monitor

•LocalHost cache traffic

•Zone elections monitor

•Citrix sessions details

•Disconnects monitoring

•Published Applications resource usage monitoring

•Black Hole Effect monitoring

•Auto-Create printer driver failure monitor and other printer related issues monitor

•Citrix license checkin, checkout, pooled usage monitor

•Citrix user latency monitor and resource usage

monitor

•Terminal Server Client Access license monitor

•RDP sessions details & user’s resource usage monitor

•Citrix Availability, Critical Citrix related Windows NT services and processes

•Citrix sessions and user’s resource usage from Citrix Farm level

•Citrix license usage from Citrix Farm level

• MetaFrame events monitor from Windows Eventlogs

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Key Metrics for Netscaler Applicance


•Server Busy error monitoring

•HTTP Request / Responses monitor

•Finding Incomplete Request / Responses

•Netscaler CPU usage monitor

•Server / Client connections details

•Netscaler connection hit-ratio monitor

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Key Metrics for Citrix Access Gateway


•Sessions life cycle details

•Session cache-hits and misses of Citrix Access Gateway

•Data layer monitoring – inserts, update, deletes, commits etc

•Stream management metrics like read /write

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eG’s Citrix Monitor – Deep Insights


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Monitoring Citrix – The eG Dashboard


This section shows the status of all the Citrix

environment services. Also shows the status of all the components monitored by

eG system

This sections helps administrators to quickly

know the status of the Citrix servers in their

environmentThis section helps administrators to know at a quick glance which

server(s) are consuming maximum resources

Which published application on

which Citrix server is using Maximum CPU

currently

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Monitoring Citrix – The Alarm Window


Administrators can tick to

acknowledge an alarm which helps avoid too many people working

on the same issue

Moving the mouse over an alert shows brief

description of an alert. In this case a Citrix user profile is exceeding his

quota. Click on the alarm to know more

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Monitoring Citrix – Layer Model


Layer model for Citrix server.

CTX_SERVER layer is showing a critical

state.

Shows monitors for CTX_SERVER

layer. UserProfileTest is showing a critical

state.

Shows metrics reported for a user profile. Clearly user quota is exceeding. Clicking on the hour glass in from of Number of large

files will reveal the file that is taking up user quota

Click on it

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Monitoring Citrix – Executive Reports


The pie chart shows percentage of different

events happened for the chosen service. We can see that 9.75 % of time

the service has had critical problem

The bar graph shows day wise distribution of events. 02/Apr the service was affected

most. Click on 02/Apr bar

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Monitoring Citrix – Executive Reports


Citrix server layer had a critical

event that lasted for more than 6 hours. Click on it

to know more

A user’s quota on this Citrix server was

exceeding the allowed limit

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Monitoring Citrix – Operation Reports


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Monitoring Citrix – Comparison Reports


Comparison reports can be used to judge if servers are properly load

balanced

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Monitoring Citrix – Zone Reports


Useful to know performance of the servers in a zone in

one glance. This section gives the summary for the

select zone.

Gives the CPU utilized on all Citrix servers in the server

farm

Gives % of time disk was

busy on all Citrix servers in the server

farm

Network bandwidth

utilized on all Citrix servers in the server

farm

Gives number of active sessions for all the Citrix

servers

Gives total session

disconnects happened

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Monitoring Citrix – User Reports


This section gives summary for the

selected user.

Gives the Citrix servers the user has

accessed

Gives duration of

time the user has accessed the servers

Click the hour glass to know

which applications the

user has accessed

Click up arrow to know top 10 applications

accessed by the user in the Citrix

farm

Shows the top ten

applications accessed by

axwilli1

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Monitoring Citrix – Session Reports


Gives the summary of sessions in the

Citrix farmClick to see top

10 longest session for this

Citrix farm

Click to see top 10 users

accessing this Citrix farm

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Monitoring Citrix – Application Reports


Shows number of javaw.exe process running and resource

used by them.

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For more information:

Web :

e-Mail:

www.59xsolutions.com

[email protected]

eG Citrix Monitor

Technology

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