Page 1

To install Citrix Receiver for Mac OS X

1. In a web browser, navigate to www.Citrix.com, hover over Downloads and then click Download Receiver.

2. Click Download Receiver for Mac.

Page 2

From a Firefox browser

Page 3

From a Safari browser:

From a Chrome browser:

Page 4

3. On a Mac computer, the.dmg file appears in the Mac Downloads folder.Click the folder and then select the CitrixReceiverWeb.dmg file. When prompted, click Install Citrix Receiver.

4. Follow the instructions provided by the Receiver Installer.

Page 5

Accessing Employee Self-Service (SoftServ) from home:

1. Open your web browser and navigate to https://citrix2.gru.edu 2. Click the SoftServ icon

3. You may see that your web browser has downloaded a file called launch.ica. If you have installed

the Citrix receiver, run (double click) the launch.ica file and employee self-service (SoftServ) will launch.

Page 6

To uninstall Citrix Receiver

1. Open CitrixReceiverWeb.dmg that you previously downloaed.

2. When prompted, click Uninstall Citrix Receiver.

6. Follow the instructions provided by the Receiver uninstaller.