Effective Pilot Manpower Planning for Major US Airlines Julian E. Pachon Caleb Technologies Corp....

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Effective Pilot Manpower Planning for Major US Airlines Julian E. Pachon Caleb Technologies Corp. INSTITUTE FOR MATHEMATICS AND ITS APPLICATIONS Minneapolis, MN Nov 11-15, 2002

Transcript of Effective Pilot Manpower Planning for Major US Airlines Julian E. Pachon Caleb Technologies Corp....

Page 1: Effective Pilot Manpower Planning for Major US Airlines Julian E. Pachon Caleb Technologies Corp. INSTITUTE FOR MATHEMATICS AND ITS APPLICATIONS Minneapolis,

Effective Pilot Manpower Planning for Major US Airlines

Julian E. PachonCaleb Technologies Corp.

INSTITUTE FOR MATHEMATICS AND ITS APPLICATIONS

Minneapolis, MN

Nov 11-15, 2002

Page 2: Effective Pilot Manpower Planning for Major US Airlines Julian E. Pachon Caleb Technologies Corp. INSTITUTE FOR MATHEMATICS AND ITS APPLICATIONS Minneapolis,

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Agenda

• Business problem context

• Definitions

• Problem Description

• Solution Approach

• Value to airlines

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Airline Operations Roadmap

TM

Strategic“war room”

Tactical“war room”

Day of operations

Crew Recovery

Crew monit. & control

Pairing adjustment / re-planning

Crew Assignment Pairing Generation

Manpower Training

Manpower Planning Bidline PBS Roster

Aircraft Recovery

Aircraft monit. & control

Aircraft adjust. / re- scheduling

Aircraft Scheduling Network Planning

Pax Recovery

Pax monit. & control

Pax adjust. / re- scheduling

Pricing and Yield Mgt Demand Forecasting

CALEB Tools

Crew Resource-Solver

Pairing-Solver

TM TM

Ops-Solver

Crew-Solver

TM

TM

CALEB Development

Pax-SolverReplane

DemandDriven

Dispatch (D3)

CALEB Research

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• Business problem context

• Definitions

• Problem Description

• Solution Approach

• Value to airlines

Agenda

Page 5: Effective Pilot Manpower Planning for Major US Airlines Julian E. Pachon Caleb Technologies Corp. INSTITUTE FOR MATHEMATICS AND ITS APPLICATIONS Minneapolis,

• Pilot Position => (Base, Equipment, Status)

Crew Base (e.g. IAH, CLE, EWR,GUM)

Equipment (e.g. B777, DC-10)

Status: pilot’s seat on the cabin (CA,FO,SO)

• Pilot Pay Rate => f (position, longevity)

• Seniority Number: longevity of a pilot in the airline with respect to the other

pilots

Definitions

Page 6: Effective Pilot Manpower Planning for Major US Airlines Julian E. Pachon Caleb Technologies Corp. INSTITUTE FOR MATHEMATICS AND ITS APPLICATIONS Minneapolis,

Definitions

• Business Plan Block Hours: Total number of pilots hours per position

per bid period needed to cover scheduled flights

• System Bid Award: Process by which the airline adjust the number of

pilots at each position and by which the pilots are allow to change their

position positions

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Agenda

• Business problem context

• Definitions

• Problem Description

• Solution Approach

• Value to airlines

Page 8: Effective Pilot Manpower Planning for Major US Airlines Julian E. Pachon Caleb Technologies Corp. INSTITUTE FOR MATHEMATICS AND ITS APPLICATIONS Minneapolis,

System Bid Award

Pilot bidsPositions offered

Pilots that need to be advanced without training

Pilots that need to be trained and advanced

Pilots to be furloughed

Pilots who have chosen

to retire

Pilots that hold the

same position

Age 60 pilots with no award to be released

When ?

Advance Train Release Release Decision is fixed

Open Positions

Hire

Bid Effective Date: By this date all pilots must be advanced or released

Pilots to be displaced

Advance

Bid Award Process

Manpower planning and training

Problem Description

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Problem Description

Business plan block hours

Manpower Planning and Training

Constraint Cost

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Time periods1 2 3 n4

BH1 BH2 BH3 BH4 BHn Block Hours737 CA

IAH

Time periods1 2 3 n4

BH1 BH2 BH3 BH4 BHn Block Hours757 CAEWR

Training Duration ~ f(current position, future position)

Captain moving from 737 CA IAH to 757 CA EWR

Block Hours

Objective: Minimize percentage shortage

Block Hrs Shortage %Shortage737 CAP IAH 70,000 1,000 1.4%DC10 F/O EWR 5,000 1,000 20.0%

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Block Hours

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Problem Description

Pay protection costsBusiness plan

block hours

Manpower Planning and Training

Constraint Cost

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current position future position1015 J.Jhonson IAH,727,CAP IAH,737,F/O1230 M.Summanth EWR,727,F/O IAH,737,F/O1312 K. Smith CLE,727,CAP IAH,737,F/O

1312

1230

1015

=>1312 pay protects 1230 for 2 months and 1015 for 1 month

-One for all pay protection

Pay Protection

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Problem Description

Pilotvacations

Pay protection costsBusiness plan

block hours

Manpower Planning and Training

Constraint Cost

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Pilot Vacations

• Airline estimates pilots needs and post 7-day vacation slots for bidding

• Pilots bid for vacations at the beginning of the year

• Airline award vacations base on seniority

• Training needs to be scheduled around vacations

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Problem Description

Capacity of Training Resources

Pilotvacations

Pay protection costsBusiness plan

block hours

Manpower Planning and Training

Constraint Cost

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Day Template 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17

Caldendar Day 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23Device class FTD5 Inflight FTD5 class FTD5 X X class FTD5 class FTD5 X X FTD8 FTD5 FTD8 FTD5 FTD8 X X FFS8 FFSE

Day Template 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Caldendar Day 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23Device class FTD5 Inflight FTD5 class FTD5 X X class FTD5 class FTD5 X X FTD8 FTD5 FTD8 FTD5 FTD8

Do not exceed capacity of

training devices

Pilot days off

Specific InstructorQualification

each training day

Capacity of Training Resources• Predetermine curricula for each type of training (e.g. primary systems, re-

qualification class)

• For each training day in the curricula different resources are required:

Classrooms, Instructors, FTD (Flight Training Device), FSS (Flight Simulation

Devices)

• Previous commitments, recurrent training

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Problem Description

New hire cost

Release cost

Capacity of Training Resources

Pilotvacations

Pay protection costsBusiness plan

block hours

Manpower Planning and Training

Constraint Cost

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-Hiring as late as possible is desirable

Reduces the payroll cost

Estimated block hours need may change

-Furloughing as soon as possible is desirable

Reduces the payroll cost

Need to be released in seniority order

Hiring and Furloughing

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Problem Description

Pilot Groupings in Training Classes

New hire cost

Release cost

Capacity of Training Resources

Pilotvacations

Pay protection costsBusiness plan

block hours

Manpower Planning and Training

Constraint Cost

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Pilot Grouping into Classes

• Preference to train pairs of Captains and First Officers

Additional instructor events are avoided

Quality of training

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Problem Description

Training cost

Constraint Cost

Pilot Groupings in Training Classes

New hire cost

Release cost

Capacity of Training Resources

Pilotvacations

Pay protection costsBusiness plan

block hours

Manpower Planning and Training

Constraint Cost

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M = Length of curricula (e.g. Primary Systems 757=>56 days) F = Footprint (time spent in training)L = Length of time to complete to complete training for N students

n1

n2

nk

n1

n2

nk

L

F = M

L

F > M

Number of extra days-off

Training Cost

Cost of training=f(total footprint)

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Agenda

• Business problem context

• Definitions

• Problem Description

• Solution Approach

• Value to airlines

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Transition Planning

Training Scheduling

CrewResource Database

Management and Monitoring

Solution Approach

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Implementation Complexity – Key data sources

Crew Resource Database

Payroll

Pilot Training Qual/Rqmts

FA Crew Records

HR• Staffing Info

Business Plan Block Hours

Pilot Crew Records

Pilot Training

Capability and Absence

Pilot Seniority

FA Training

Training Scheduling

FASeniority

ExternalInterfaces

Owned byResourceSolver

Pilot PositionAwards

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Staffing• Ability to meet business plan

Transitions• Advancement

• Hiring •Attrition•Training

Transition Planning

Block Hours

PositionAwards

Training Capacity/

Requirements

Solver OutputKey Input

Solution Approach

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Training Schedule

Detailed Resource Utilization

Plan

Training Scheduling

Transition Plan

TrainingResources

TrainingCurricula

Solver OutputKey Input

Solution Approach

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• Hierarchical Problem:

Determine minimum level of shortages

Shortages in early bid periods are more “critical”

Determine appropriate trade-off between shortages and dollar cost

• Inventory Model with sides constraints

• MIP problem (special branching directions) ~25,000 constraints ~15,000 variables

Transition Plan –Math Model-

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Training Scheduling

• This problem is solved by fleet

• Layout the classes minimizing length of time the pilots spend in training and

considering feasible usage of resources

=>Branch and bound rolling horizon algorithm (i.e. consider a subset of n

classes, solve and fix “m” classes)

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Training Scheduling -Branch and Bound-

-A subset of classes is considered in each branch and bound tree

-Min and max start date for each class

t=0, Root NodeNo classes have begun

t=11st day class 1

t=11st day class 11st day class 2

t=11st day class 11st day class 21st day class N

Each node in each branch and bound tree represents a partial schedule through the current calendar day t

-From a node D a node D’ is reached scheduling a training day or a day-off for each class

-Cut branches by:

Node elimination: Violation resource availability, Days-off constraints

Lower Bound: The objective is to minimize the collective length of time pilots spend in training,

Based on partial schedule and required training days remaining a lower

bound is computed

-A depth first search approach is used to search the entire tree

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• Business problem context

• Definitions

• Problem Description

• Solution Approach

• Value to airlines

Agenda

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Value to airlines

• 2-4% reduction in time pilots are away at training• Up to 10% reduction in new hires• Reduction in pay protection costs• Reduction in block hour shortage• Estimated Cost Savings of $15.000.000 per year

SignificantCost Savings

• Provides what-if functionality for scenario planning• From 3 crew planners building a solution in 13 days to less than 1 hour• From 4 training schedulers building classes each month for a period of 3 days to few minutes

IncreasedProductivity

•Cross functional, enterprise-wide system through single, centralized database

- Manpower planning - Training - Finance

Unified, cross-

functional Solutions

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