Effective feedback
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Transcript of Effective feedback
![Page 1: Effective feedback](https://reader036.fdocuments.in/reader036/viewer/2022070518/58ea12291a28ab064e8b544d/html5/thumbnails/1.jpg)
Effective FeedbackHow to Build and Give
We must always think about things, and we must think about things as they are, not as they are said to be.
- George Bernard Shaw
”
”
Brent Hughes
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Remember – Its all about perceptions…
My fishbowl
is the greate
st!
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What he sees….
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What we see….
…perceptions…
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It is all invented“
“
Everything you know, or
think you know, is built upon a
network of hidden assumptions or
prejudice already within you.
We need to break through
this box of assumptions and
envision things as they really are,
or can be.
Lazy!
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Try to become emotionally detached from your feedback. It needs to be objective and specific.
When we judge or criticize another person, it says nothing about that person; it merely says something about our own need to be critical.
”
” - Anonymous
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Effective feedback is
important in helping people
develop.
Tell them how their performance or behavior impacted you…
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Be Specific
When?How?Why?
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General
Don’t be general in your feedback statements.
I think your attitude sucks…
General Statement
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Your statement during the meeting at 1 made me feel
belittled because...
I thought you showed great interest when discussing the next
quarter goals during our last meeting because…
During that sales call I thought you showed great charisma by
doing…
Describe behaviors or actions and frame in specifics…
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Judge actions, not individuals.
“You are abrasive and arrogant.”
Your feedback
“Who do you think you are calling me arrogant?!?”
What they are thinking…
Where this feedback leads
is useless…
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Effective feedback is best done sooner rather than later & never goes on too long.
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Good!
Bad!
Good!
The feedback sandwich only serves to muddle communication.
Give them credit and give the effective feedback will all beef and no bun!
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Avoid Traps or threats disguised as feedback.
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Don’t psychoanalyze or give advice unless asked.
You don’t have a degree in psychology, so don’t pretend you are a psychologist!
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Only speak for Yourself.
Baaa
BaaaBaaa
Baaa
Baaa
Baaa
Baaa
Everyone’s saying baaad things about
you
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Questions to ask yourself before giving feedback…
? Why did I notice this behavior & what does it say about me?
What non-verbal feedback am I giving?
What tone of voice would I like to be talked to when receiving feedback?
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AngryAnnoyedBetrayedBoredCalmCaptivatedDisturbedEcstaticElectrifiedFearfulFoolishFranticFrightenedGladGoodHappyHelpfulHelplessHonored
HurtIgnoredImpressesInspiredIntimidatedIsolatedJealousKindLonelyLowMadMiserableNervousOutragesOverwhelmedPeacefulPetrifiedPleasedPressured
ProudRefreshedRejectedRelaxedRestlessRewardedSadSatisfiedScaredShockedSkepticalStartledSympatheticTemptedTentativeTerrifiedTerribleThreatenedTired
TroubledUneasyUnsettledVehementVitalWelcomeWonderfulWorried
Word with impact.
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Don’t forget: Feedback can be positive as well.
Your idea about that new flux capacitor is great!!!
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Any Feedback should inspire & promote.
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All feedback should be built so as to spark a desire to change or move forward…
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X infinitiPRESENTATIONS