EENA 2016 - Airbnb's Global Disaster Relief Programme support to citizens during emergencies
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Airbnb’s Global Disaster Response & Relief Program (Wh at We do Before, During and After a Disaster) Kellie Bentz Head, Global Disaster Response & Relief
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Transcript of EENA 2016 - Airbnb's Global Disaster Relief Programme support to citizens during emergencies
Airbnb’s Global Disaster Response & Relief Program (What We do Before, During and After a Disaster)
Kellie Bentz
Head, Global Disaster Response & Relief
Host & Guest Safety Emergenc
y Preparedn
ess
Disaster Response & Relief
Program Compone
nts
Partnerships
Preparedness &
Home Safety
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Disaster Response & Relief
Partnerships
Are Critical
• Victoria Emergency Management, Australia
• The London Fire Brigade, UK
• Federal Emergency Management Agency, US
• San Francisco Office of Emergency Management, US
• Portland Office of Emergency Management, US
• Nashville Office of Emergency Management, US
Additional partnerships underway in the U.K., France, Seattle and Hawaii
Preparedness & Disaster Messaging Sent
Preparedness and response messaging sent to hosts & guests leading up to or following a disaster:
January 2015: Severe winter weather, US East Coast
February 2015: Cyclone Marcia, Australia
March 2015: East Village Explosion, US NYC
May 2015: Tropical Storm Dolphin, Guam
June 2015: Flooding, US Texas & Oklahoma
June 2015: Hurricane Preparedness Messaging to 100,000 + hosts
July 2015: Hurricane & Tropical Storm Messaging
August 2015: Bangkok Bombing & Super Typhoon Messaging
September 2015: Typhoon (Japan, Taiwan, China), Tsunami warnings (chile, Hawaii)
October 2015: Hurricane Patricia (Mexico)
November 2015: Paris Attacks (Paris, France)
December 2015: India Flooding (Chennai, India)
2016 Messaging:
January 2016: Winter Storm Jonas
February 2016: Zika Virus (Host facing only), Taiwan Earthquake
March 2016: Brussels Attacks
Disaster Response Messaging
Disaster Relief Program History: Roots in Our Host Community
Most Recent Activation: Brussels Attacks
Supporting Organizations Including Mercy Corps, All Hands, International Rescue Committee, and MSF
____________________________
Tropical Storm Erika (Island of Dominica)
South Carolina Flooding (USA)
Refugee Crisis (Greece, Serbia, Macedonia)
Tropical Cyclone Winston (Figi)
Louisiana Flooding (USA)
Relief Worker Travel Credit Program
Refugee Crisis Response
1. Local Emergency Management -Partner to send preparedness messaging, host local trainings OR advise on activating the tool if needed in your local community
2. Non-Profit Organizations-Create a business account for relief workers to access $0 listings when the disaster tool is activated
3. Individuals-Create Airbnb Account to access $0 listings when activated if you are ever a survivor or relief worker in a crisis OR sign up to be a host when we activate our disaster tool
How to Partner
