Edexcel NVQ/competence-based qualifications 2010...Specification Edexcel competence-based...
29
Specification Edexcel competence-based qualifications Edexcel Level 3 Award, Certificate and Diploma in Facilities Management Practice (QCF) Certificate for first registration February 2011 Award and Diploma for first registration April 2011
Transcript of Edexcel NVQ/competence-based qualifications 2010...Specification Edexcel competence-based...
Specification
Edexcel competence-based qualifications
Edexcel Level 3 Award, Certificate and Diploma in Facilities Management Practice (QCF)
Certificate for first registration February 2011
Award and Diploma for first registration April 2011
Unit 1: Provide and monitor facilities for clients
Unit reference number: H/601/6723
QCF level: 3
Credit value: 6
Guided learning hours: 35
Unit summary
This unit is for first line managers/supervisors and is about establishing the nature of facilities required by clients and monitoring their delivery.
Assessment principals
Please refer to Asset Skills Assessment Principles which can be found in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N025382 – Specification – Edexcel Level 3 Award, Certificate and Diploma in Facilities Management Practice (QCF) Issue 1 – March 2011 © Edexcel Limited 2011
17
Lear
ning
out
com
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d t
he
faci
litie
s se
rvic
e nee
ds
of
clie
nts
1.1
des
crib
e how
diffe
rent
org
anis
atio
nal
str
uct
ure
s an
d
culture
s cr
eate
diffe
rent
types
of
faci
litie
s m
anag
emen
t re
quirem
ents
1.2
des
crib
e th
e re
lationsh
ip b
etw
een t
he
clie
nt’s
core
busi
nes
s drive
rs a
nd f
acili
ties
man
agem
ent
funct
ions
1.3
ex
pla
in t
he
role
of
faci
litie
s m
anag
emen
t se
rvic
es in
achie
ving t
he
clie
nt’s
busi
nes
s obje
ctiv
es
1.4
id
entify
the
types
of
additio
nal
or
impro
ved s
ervi
ces
whic
h c
an b
e off
ered
to c
lients
in o
rder
to e
xplo
it
busi
nes
s opport
unitie
s
N025382 –
Spec
ific
ation –
Edex
cel Le
vel 3 A
ward
, Cer
tifica
te a
nd D
iplo
ma in F
aci
litie
s M
anagem
ent
Pra
ctic
e (Q
CF)
Iss
ue
1 –
Mar
ch 2
011 ©
Edex
cel Li
mited
2011
18
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
2
Be
able
to n
egotiate
the
del
iver
y of
serv
ices
to
clie
nts
2.1
as
sist
clie
nts
in e
stab
lishin
g t
he
nat
ure
of
the
faci
litie
s m
anag
emen
t se
rvic
es t
hey
req
uire
2.2
id
entify
cost
-effec
tive
faci
litie
s m
anag
emen
t se
rvic
es w
hic
h a
re c
onsi
sten
t w
ith t
he
clie
nt’s
obje
ctiv
es,
polic
ies
and c
onst
rain
ts
2.3
ch
eck
that
pro
pose
d s
ervi
ces
com
ply
with leg
al a
nd
regula
tory
req
uirem
ents
2.4
id
entify
the
range
of
off
ice
serv
ices
, eq
uip
men
t an
d
reso
urc
es t
o b
e use
d t
o d
eliv
er t
he
agre
ed faci
litie
s m
anag
emen
t pro
gra
mm
e
2.5
ag
ree
effe
ctiv
e fo
rmal
agre
emen
ts w
ith c
lients
and
how
they
will
be
monitore
d
2.6
ag
ree
chan
nel
s of
com
munic
atio
n w
ith c
lients
and
arra
ngem
ents
for
dea
ling w
ith iss
ues
and p
roble
ms
in s
ervi
ce d
eliv
ery
N025382 –
Spec
ific
ation –
Edex
cel Le
vel 3 A
ward
, Cer
tifica
te a
nd D
iplo
ma in F
aci
litie
s M
anagem
ent
Pra
ctic
e (Q
CF)
Iss
ue
1 –
Mar
ch 2
011 ©
Edex
cel Li
mited
2011
19
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Be
able
to o
rgan
ise
the
del
iver
y of
serv
ices
3.1
ex
pla
in t
he
conte
nt
and r
equirem
ents
of se
rvic
e le
vel ag
reem
ents
to d
eliv
er s
ervi
ces
3.2
ca
rry
out
work
in a
ccord
ance
with s
ervi
ce lev
el
agre
emen
ts,
appro
ved p
roce
dure
s an
d inst
ruct
ions
3.3
en
sure
beh
avio
ur,
appea
rance
and d
ress
mee
t org
anis
atio
nal
req
uirem
ents
3.4
co
mm
unic
ate
with c
olle
agues
, cl
ients
and o
ther
s in
a
way
that
pro
mote
s ef
fect
ive
form
al a
nd info
rmal
work
ing r
elat
ionsh
ips
3.5
en
sure
that
info
rmation,
inst
ruct
ions
and
docu
men
tation g
iven
to o
ther
s is
auth
orise
d,
accu
rate
and u
p t
o d
ate
3.6
w
ork
safe
ly f
ollo
win
g a
gre
ed p
roce
dure
s
N025382 –
Spec
ific
ation –
Edex
cel Le
vel 3 A
ward
, Cer
tifica
te a
nd D
iplo
ma in F
aci
litie
s M
anagem
ent
Pra
ctic
e (Q
CF)
Iss
ue
1 –
Mar
ch 2
011 ©
Edex
cel Li
mited
2011
20
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
4
Be
able
to m
onitor
the
effe
ctiv
e del
iver
y of
serv
ices
to c
lients
4.1
fo
llow
pro
cedure
s fo
r m
onitoring t
he
del
iver
y of
the
agre
ed s
ervi
ces
4.2
m
ainta
in a
ccura
te a
nd u
p-t
o-d
ate
rec
ord
s of all
monitoring a
nd e
valu
atio
n a
ctiv
ity
usi
ng a
gre
ed
form
ats
4.3
id
entify
pro
ble
ms
likel
y to
aff
ect
the
safe
ty a
nd u
se
of pre
mis
es a
nd t
ake
im
med
iate
rem
edia
l ac
tion
4.4
re
port
on s
ervi
ce d
eliv
ery
to c
lients
4.5
ev
aluat
e if faci
litie
s and s
ervi
ces
are
mee
ting
origin
al re
quirem
ents
and iden
tify
additio
nal
se
rvic
es t
hat
could
be
off
ered
4.6
id
entify
alter
nat
ive
way
s of im
pro
ving s
ervi
ce
del
iver
y an
d m
ake
rec
om
men
dations
and
sugges
tions
to c
lients
Lear
ner
nam
e:__________________________________________
D
ate:
___________________________
Lear
ner
sig
nat
ure
:_______________________________________
D
ate:
___________________________
Ass
esso
r si
gnat
ure
:______________________________________
D
ate:
___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
________________________________
(i
f sa
mple
d)
Dat
e:___________________________
N025382 –
Spec
ific
ation –
Edex
cel Le
vel 3 A
ward
, Cer
tifica
te a
nd D
iplo
ma in F
aci
litie
s M
anagem
ent
Pra
ctic
e (Q
CF)
Iss
ue
1 –
Mar
ch 2
011 ©
Edex
cel Li
mited
2011
21
Unit 2: Develop working relationships with colleagues
Unit reference number: H/600/9660
QCF level: 2
Credit value: 3
Guided learning hours: 15
Unit summary
This unit will help learners to establish and develop effective working relationships with colleagues.
Assessment principals
Please refer to Asset Skills Assessment Principles which can be found in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N025382 – Specification – Edexcel Level 3 Award, Certificate and Diploma in Facilities Management Practice (QCF) Issue 1 – March 2011 © Edexcel Limited 2011
23
Lear
ning
out
com
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d t
he
ben
efits
of
work
ing w
ith c
olle
agues
1.1
des
crib
e th
e ben
efits
of pro
duct
ive
work
ing
rela
tionsh
ips
2
Be
able
to e
stab
lish
work
ing r
elat
ionsh
ips
with
colle
agues
2.1
id
entify
colle
agues
within
ow
n a
nd o
ther
org
anis
atio
ns
2.2
ag
ree
the
role
s an
d r
esponsi
bili
ties
for
colle
agues
3
Be
able
to a
ct in a
pro
fess
ional
and r
espec
tful
man
ner
when
work
ing
with c
olle
agues
3.1
ex
pla
in h
ow
to d
ispla
y beh
avi
our
that
show
s pro
fess
ional
ism
4
Be
able
to c
om
munic
ate
with c
olle
agues
4.1
id
entify
, in
form
ation t
o o
ther
s cl
earl
y an
d c
onci
sely
4.2
ex
pla
in h
ow
to r
ecei
ve a
nd c
larify
ow
n
under
stan
din
g o
f in
form
atio
n
5
Be
able
to iden
tify
pote
ntial
work
-rel
ated
difficu
ltie
s an
d e
xplo
re
solu
tions
5.1
id
entify
pote
ntial
work
-rel
ated
difficu
ltie
s and
conflic
ts o
f in
tere
st
5.2
ex
pla
in h
ow
to r
esolv
e id
entified
pote
ntial
difficu
ltie
s
N025382 –
Spec
ific
ation –
Edex
cel Le
vel 3 A
ward
, Cer
tifica
te a
nd D
iplo
ma in F
aci
litie
s M
anagem
ent
Pra
ctic
e (Q
CF)
Iss
ue
1 –
Mar
ch 2
011 ©
Edex
cel Li
mited
2011
24
Lear
ner
nam
e:__________________________________________
D
ate:
___________________________
Lear
ner
sig
nat
ure
:_______________________________________
D
ate:
___________________________
Ass
esso
r si
gnat
ure
:______________________________________
D
ate:
___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
________________________________
(i
f sa
mple
d)
Dat
e:___________________________
N025382 –
Spec
ific
ation –
Edex
cel Le
vel 3 A
ward
, Cer
tifica
te a
nd D
iplo
ma in F
aci
litie
s M
anagem
ent
Pra
ctic
e (Q
CF)
Iss
ue
1 –
Mar
ch 2
011 ©
Edex
cel Li
mited
2011
25
Unit 3: Develop and implement a risk assessment plan in own area of responsibility
Unit reference number: L/600/9703
QCF level: 4
Credit value: 6
Guided learning hours: 20
Unit summary
This unit helps learners promote, monitor and review health and safety in own area of responsibility.
Assessment principals
Please refer to Asset Skills Assessment Principles which can be found in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N025382 – Specification – Edexcel Level 3 Award, Certificate and Diploma in Facilities Management Practice (QCF) Issue 1 – March 2011 © Edexcel Limited 2011
27
Lear
ning
out
com
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d t
he
legal
requirem
ents
and p
erso
nal
re
sponsi
bili
ties
for
hea
lth
and s
afe
ty w
ithin
an
org
anis
atio
n
1.1
st
ate
the
legal
req
uirem
ents
that
apply
to o
wn r
ole
in
rel
atio
n t
o h
ealth a
nd s
afe
ty
1.2
co
nsu
lt w
ith s
pec
ialis
t ad
viso
r(s)
on h
ealth a
nd
safe
ty p
olic
y an
d p
roce
dure
s
1.3
ex
pla
in a
n o
rgan
isat
ion’s
hea
lth a
nd s
afe
ty
resp
onsi
bili
ties
1.4
des
crib
e hea
lth a
nd s
afet
y re
sponsi
bili
ties
in o
wn
area
of
resp
onsi
bili
ty
2
Be
able
to p
rom
ote
the
import
ance
of hea
lth a
nd
safe
ty p
ract
ices
2.1
co
mm
unic
ate
an o
rgan
isat
ion’s
writt
en h
ealth a
nd
safe
ty p
olic
y to
indiv
idual
s w
ithin
ow
n a
rea
of
resp
onsi
bili
ty
2.2
al
loca
te s
uffic
ient
reso
urc
es t
o d
eal w
ith h
ealth a
nd
safe
ty iss
ues
in o
wn a
rea
of
resp
onsi
bili
ty
N025382 –
Spec
ific
ation –
Edex
cel Le
vel 3 A
ward
, Cer
tifica
te a
nd D
iplo
ma in F
aci
litie
s M
anagem
ent
Pra
ctic
e (Q
CF)
Iss
ue
1 –
Mar
ch 2
011 ©
Edex
cel Li
mited
2011
28
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Be
able
to e
nsu
re t
hat
haz
ards
and r
isks
are
id
entified
and m
anaged
in
ow
n a
rea o
f re
sponsi
bili
ty
3.1
co
nsu
lt w
ith c
olle
agues
on h
ealth a
nd s
afet
y haz
ards
and r
isks
in o
wn a
rea o
f re
sponsi
bili
ty
3.2
as
sess
hea
lth a
nd s
afe
ty h
azar
ds
and r
isks
in o
wn
area
of
resp
onsi
bili
ty
3.3
id
entify
haz
ards
and r
isks
that
req
uire
action t
o b
e ta
ken t
o e
nsu
re c
om
plia
nce
with leg
al an
d
org
anis
atio
nal
req
uirem
ents
3.4
dev
elop a
nd im
ple
men
t a
pla
n in o
wn a
rea
of
resp
onsi
bili
ty
4
Be
able
to m
onitor
and
revi
ew h
ealth a
nd s
afe
ty
per
form
ance
and p
olic
y in
ow
n a
rea o
f re
sponsi
bili
ty
4.1
es
tablis
h p
roce
dure
s th
at m
onitor
hea
lth a
nd s
afe
ty
per
form
ance
in o
wn a
rea
of
resp
onsi
bili
ty
4.2
re
view
the
hea
lth a
nd s
afe
ty p
erfo
rman
ce o
f ow
n
area
of
resp
onsi
bili
ty
4.3
re
view
the
hea
lth a
nd s
afe
ty p
olic
y in
ow
n a
rea o
f re
sponsi
bili
ty
Lear
ner
nam
e:__________________________________________
D
ate:
___________________________
Lear
ner
sig
nat
ure
:_______________________________________
D
ate:
___________________________
Ass
esso
r si
gnat
ure
:______________________________________
D
ate:
___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
________________________________
(i
f sa
mple
d)
Dat
e:___________________________
N025382 –
Spec
ific
ation –
Edex
cel Le
vel 3 A
ward
, Cer
tifica
te a
nd D
iplo
ma in F
aci
litie
s M
anagem
ent
Pra
ctic
e (Q
CF)
Iss
ue
1 –
Mar
ch 2
011 ©
Edex
cel Li
mited
2011
29
Unit 6: Set objectives and provide support for team members
Unit reference number: M/600/9600
QCF level: 3
Credit value: 5
Guided learning hours: 35
Unit summary
This unit helps learners to set and support individuals and teams to achieve objectives.
Assessment principals
Please refer to Asset Skills Assessment Principles which can be found in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N025382 – Specification – Edexcel Level 3 Award, Certificate and Diploma in Facilities Management Practice (QCF) Issue 1 – March 2011 © Edexcel Limited 2011
41
Lear
ning
out
com
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Be
able
to c
om
munic
ate
a te
am’s
purp
ose
and
obje
ctiv
es t
o t
he
team
m
ember
s
1.1
des
crib
e th
e purp
ose
of a t
eam
1.2
se
t te
am o
bje
ctiv
es w
ith its
mem
ber
s w
hic
h a
re
SM
ART (
Spec
ific
, M
easu
rable
, Ach
ieva
ble
, Rea
listic
and T
ime-
bound)
1.3
co
mm
unic
ate
the
team
’s p
urp
ose
and o
bje
ctiv
es t
o
its
mem
ber
s
2
Be
able
to d
evel
op a
pla
n
with t
eam
mem
ber
s sh
ow
ing h
ow
tea
m
obje
ctiv
es w
ill b
e m
et
2.1
dis
cuss
with t
eam
mem
ber
s how
tea
m o
bje
ctiv
es
will
be
met
2.2
en
sure
tea
m m
ember
s part
icip
ate
in t
he
pla
nnin
g
pro
cess
and t
hin
k cr
eative
ly
2.3
dev
elop p
lans
to m
eet
team
obje
ctiv
es
2.4
se
t SM
ART p
erso
nal
work
obje
ctiv
es w
ith t
eam
m
ember
s
N025382 –
Spec
ific
ation –
Edex
cel Le
vel 3 A
ward
, Cer
tifica
te a
nd D
iplo
ma in F
aci
litie
s M
anagem
ent
Pra
ctic
e (Q
CF)
Iss
ue
1 –
Mar
ch 2
011 ©
Edex
cel Li
mited
2011
42
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Be
able
to s
upport
tea
m
mem
ber
s id
entify
ing
opport
unitie
s an
d
pro
vidin
g s
upport
3.1
id
entify
opport
unitie
s an
d d
ifficu
ltie
s fa
ced b
y te
am
m
ember
s
3.2
dis
cuss
iden
tified
opport
unitie
s an
d d
ifficu
ltie
s w
ith
team
mem
ber
s
3.3
pro
vide
advi
ce a
nd s
upport
to t
eam
mem
ber
s to
ove
rcom
e id
entified
difficu
ltie
s and c
halle
nges
3.4
pro
vide
advi
ce a
nd s
upport
to t
eam
mem
ber
s to
m
ake
the
most
of id
entified
opport
unitie
s
4
Be
able
to m
onitor
and
eval
uat
e pro
gre
ss a
nd
reco
gnis
e in
div
idual
and
team
ach
ieve
men
t
4.1
m
onitor
and e
valu
ate
indiv
idual an
d t
eam
act
ivitie
s an
d p
rogre
ss
4.2
pro
vide
reco
gnitio
n w
hen
indiv
idual
and t
eam
obje
ctiv
es h
ave
bee
n a
chie
ved
Lear
ner
nam
e:__________________________________________
D
ate:
___________________________
Lear
ner
sig
nat
ure
:_______________________________________
D
ate:
___________________________
Ass
esso
r si
gnat
ure
:______________________________________
D
ate:
___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
________________________________
(i
f sa
mple
d)
Dat
e:___________________________
N025382 –
Spec
ific
ation –
Edex
cel Le
vel 3 A
ward
, Cer
tifica
te a
nd D
iplo
ma in F
aci
litie
s M
anagem
ent
Pra
ctic
e (Q
CF)
Iss
ue
1 –
Mar
ch 2
011 ©
Edex
cel Li
mited
2011
43
Unit 10: Maintain property and assets Unit reference number: M/601/7051
QCF level: 3
Credit value: 5
Guided learning hours: 30
Unit summary
This unit is for first line managers and supervisors working in facilities management and is about ensuring that maintenance activities are carried out effectively.
Assessment principals
Please refer to Asset Skills Assessment Principles which can be found in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N025382 – Specification – Edexcel Level 3 Award, Certificate and Diploma in Facilities Management Practice (QCF) Issue 1 – March 2011 © Edexcel Limited 2011
55
Lear
ning
out
com
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Be
able
to iden
tify
m
ainte
nan
ce r
equirem
ents
1.1
id
entify
the
diffe
rent
types
of
mai
nte
nan
ce r
equired
fo
r par
ticu
lar
pro
per
ties
and a
sset
s
1.2
id
entify
the
legis
lation c
ontr
olli
ng t
he
carr
ying o
ut
of m
ainte
nan
ce a
ctiv
itie
s
1.3
re
view
info
rmat
ion o
n p
roper
ty’s
age,
conditio
n a
nd
usa
ge
toget
her
with p
revi
ous
main
tenan
ce a
ctiv
ity
1.4
co
nduct
mai
nte
nan
ce insp
ections
and iden
tify
faults
and p
roble
ms
requirin
g c
orr
ective
or
pre
venta
tive
ac
tion a
nd k
eep a
ccura
te r
ecord
s of in
spec
tions
1.5
en
sure
that
clie
nts
and b
uild
ing u
sers
oblig
atio
ns
com
ply
with s
tatu
tory
and lea
se r
equirem
ents
2
Be
able
to p
lan a
nd
sched
ule
the
mai
nte
nan
ce
of pro
per
ty a
nd a
sset
s
2.1
prioritise
the
type
and n
ature
of
mai
nte
nance
ac
tivi
ty r
equired
2.2
pre
par
e or
revi
ew e
xist
ing m
ainte
nan
ce p
lans
and
sched
ule
s
2.3
id
entify
the
reso
urc
es o
r ex
per
tise
req
uir
ed t
o c
arry
out
main
tenan
ce a
ctiv
ity
again
st a
gre
ed b
udget
2.4
org
anis
e th
e re
quired
res
ourc
es,
exper
tise
or
spec
ialis
t se
rvic
es a
nd a
gre
e tim
ing a
nd c
ost
s of
activi
ty
N025382 –
Spec
ific
ation –
Edex
cel Le
vel 3 A
ward
, Cer
tifica
te a
nd D
iplo
ma in F
aci
litie
s M
anagem
ent
Pra
ctic
e (Q
CF)
Iss
ue
1 –
Mar
ch 2
011 ©
Edex
cel Li
mited
2011
56
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Be
able
to c
arry
out
required
mai
nte
nan
ce
activi
ties
3.1
en
sure
auth
orisa
tion h
as b
een g
iven
for
mai
nte
nan
ce a
ctiv
ity
and c
ost
s
3.2
ag
ree
with c
lients
and b
uild
ing u
sers
the
nat
ure
and
tim
ing o
f m
ainte
nan
ce a
ctiv
ity
and a
ny
implic
atio
ns
for
them
3.3
m
onitor
the
qual
ity
of m
ain
tenance
act
ivitie
s an
d
mai
nta
in a
ccura
te r
ecord
s
3.4
re
view
main
tenan
ce r
equirem
ents
ove
r tim
e in
re
lation t
o b
uild
ing a
nd a
sset
s usa
ge
and
reco
mm
end c
han
ges
as
required
Lear
ner
nam
e:__________________________________________
D
ate:
___________________________
Lear
ner
sig
nat
ure
:_______________________________________
D
ate:
___________________________
Ass
esso
r si
gnat
ure
:______________________________________
D
ate:
___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
________________________________
(i
f sa
mple
d)
Dat
e:___________________________
N025382 –
Spec
ific
ation –
Edex
cel Le
vel 3 A
ward
, Cer
tifica
te a
nd D
iplo
ma in F
aci
litie
s M
anagem
ent
Pra
ctic
e (Q
CF)
Iss
ue
1 –
Mar
ch 2
011 ©
Edex
cel Li
mited
2011
57
Unit 12: Manage space Unit reference number: F/601/7054
QCF level: 3
Credit value: 6
Guided learning hours: 33
Unit summary
This unit is for first line managers and supervisors working in facilities management and is about managing the efficient use of space within a facility.
Assessment principals
Please refer to Asset Skills Assessment Principles which can be found in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N025382 – Specification – Edexcel Level 3 Award, Certificate and Diploma in Facilities Management Practice (QCF) Issue 1 – March 2011 © Edexcel Limited 2011
63
Lear
ning
out
com
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d t
he
princi
ple
s of
space
utilis
atio
n
1.1
ex
pla
in h
ow
to iden
tify
, prioritise
and b
alance
the
spac
e nee
ds
of
indiv
idual
clie
nts
in a
man
aged
fa
cilit
y
1.2
id
entify
the
criter
ia u
sed in t
he
allo
cation o
f sp
ace
to
ensu
re t
hat
the
nee
ds
of al
l cl
ients
are
tak
en into
ac
count
1.3
id
entify
the
legis
lative
and r
egula
tory
fac
tors
in
fluen
cing t
he
use
of sp
ace
N025382 –
Spec
ific
ation –
Edex
cel Le
vel 3 A
ward
, Cer
tifica
te a
nd D
iplo
ma in F
aci
litie
s M
anagem
ent
Pra
ctic
e (Q
CF)
Iss
ue
1 –
Mar
ch 2
011 ©
Edex
cel Li
mited
2011
64
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
2
Be
able
to iden
tify
the
spac
e nee
ds
of
clie
nts
2.1
al
loca
te s
pac
e an
d f
aci
lity
allo
cation a
gai
nst
id
entified
nee
ds
and p
riorities
2.2
en
sure
that
spac
e an
d faci
lity
allo
cation is
confirm
ed w
ith p
roper
ty o
wner
s, c
lients
and o
ther
in
tere
sted
par
ties
2.3
en
sure
that
spac
e an
d faci
lity
allo
cation is
com
patible
with a
dja
cent
use
s and r
elev
ant
legis
lation
2.4
en
sure
that
appro
vals
req
uired
for
pla
nned
al
loca
tion o
f sp
ace
and faci
litie
s ar
e notified
to
clie
nts
2.5
id
entify
wher
e sp
ace
and/o
r fa
cilit
ies
reques
ted
exce
ed w
hat
is
ava
ilable
or
can b
e pro
vided
and
real
istic
alter
nat
ives
dis
cuss
ed w
ith c
lients
2.6
en
sure
reg
ula
r co
nsu
ltat
ion w
ith p
eople
in y
our
area
of
resp
onsi
bili
ty o
r th
eir
repre
senta
tive
s on
spac
e m
anag
emen
t is
sues
2.7
se
ek a
nd m
ake
use
of
spec
ialis
t ex
per
tise
in
rela
tion t
o s
pac
e m
anag
emen
t
N025382 –
Spec
ific
ation –
Edex
cel Le
vel 3 A
ward
, Cer
tifica
te a
nd D
iplo
ma in F
aci
litie
s M
anagem
ent
Pra
ctic
e (Q
CF)
Iss
ue
1 –
Mar
ch 2
011 ©
Edex
cel Li
mited
2011
65
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Able
to m
anag
e th
e sp
ace
nee
ds
of cl
ients
3.1
re
view
the
options
for
occ
upan
cy,
use
, fa
cilit
ies,
se
rvic
ing a
nd m
ainte
nan
ce r
egula
rly
with c
lients
an
d a
dvi
se o
n p
ote
ntial
ben
efits
of an
y pla
nned
ch
ange
3.2
oper
ate
appro
priat
e m
onitoring a
nd c
ontr
ol sy
stem
s to
ensu
re t
he
continuin
g e
ffec
tive
use
of
spac
e
3.3
en
sure
that
legal
and r
egula
tory
req
uirem
ents
are
m
et in r
elation t
o:
–
insu
rance
cove
r lin
ked t
o t
ypes
of use
and
cate
gories
of occ
upie
r
–
required
cer
tifica
tes,
appro
vals
and insp
ection
report
s
3.4
co
nduct
reg
ula
r re
view
s w
ith c
lients
on e
xist
ing a
nd
futu
re s
pace
and fac
ility
nee
ds,
and r
evis
e del
iver
y pla
ns
Lear
ner
nam
e:__________________________________________
D
ate:
___________________________
Lear
ner
sig
nat
ure
:_______________________________________
D
ate:
___________________________
Ass
esso
r si
gnat
ure
:______________________________________
D
ate:
___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
________________________________
(i
f sa
mple
d)
Dat
e:___________________________
N025382 –
Spec
ific
ation –
Edex
cel Le
vel 3 A
ward
, Cer
tifica
te a
nd D
iplo
ma in F
aci
litie
s M
anagem
ent
Pra
ctic
e (Q
CF)
Iss
ue
1 –
Mar
ch 2
011 ©
Edex
cel Li
mited
2011
66
Unit 14: Manage facilities management projects
Unit reference number: T/601/6984
QCF level: 3
Credit value: 6
Guided learning hours: 37
Unit summary
This unit is for first line managers and supervisors working in facilities management who assist in the planning of projects but do not have overall responsibility for them. It is about planning and delivering specific projects.
Assessment principals
Please refer to Asset Skills Assessment Principles which can be found in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N025382 – Specification – Edexcel Level 3 Award, Certificate and Diploma in Facilities Management Practice (QCF) Issue 1 – March 2011 © Edexcel Limited 2011
71
Lear
ning
out
com
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Under
stan
d t
he
pro
ject
pla
nnin
g p
roce
ss
1.1
id
entify
the
prim
ary
com
ponen
ts o
f pro
ject
pla
nnin
g
1.2
des
crib
e diffe
rent
model
s of pro
ject
man
agem
ent
and p
lannin
g
1.3
id
entify
met
hods
for
asse
ssin
g r
isk
and w
ays
of
min
imis
ing t
hem
1.4
ex
pla
in t
he
impact
of
reso
urc
es a
nd f
inan
cial
co
ntr
ol on p
roje
ct p
lannin
g
1.5
id
entify
ways
of es
tim
atin
g t
he
hum
an,
phys
ical
and t
ime
reso
urc
es r
equired
for
del
iver
y of th
e pro
ject
1.6
id
entify
mea
sura
ble
outc
om
es a
nd e
valu
ation
met
hods
N025382 –
Spec
ific
ation –
Edex
cel Le
vel 3 A
ward
, Cer
tifica
te a
nd D
iplo
ma in F
aci
litie
s M
anagem
ent
Pra
ctic
e (Q
CF)
Iss
ue
1 –
Mar
ch 2
011 ©
Edex
cel Li
mited
2011
72
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
2
Pla
n t
he
del
iver
y of
pro
ject
s 2.1
es
tablis
h t
he
pro
ject
’s s
cope
and d
efin
itio
n a
nd its
co
ntr
ibution t
o t
he
wid
er o
bje
ctiv
es o
f th
e org
anis
atio
n
2.2
id
entify
the
key
stake
hold
ers
and t
hei
r ex
pec
tations
of th
e pro
ject
2.3
es
tablis
h t
he
finan
cial, p
hys
ical
and t
ime
reso
urc
es
and c
onst
rain
ts for
the
pro
ject
2.4
co
nduct
a r
isk
asse
ssm
ent
and iden
tify
ris
k co
ntr
ol
mea
sure
s re
quired
2.5
ag
ree
met
hods
of co
mm
unic
atio
n a
nd r
eport
ing o
n
pro
ject
pro
gre
ss
2.6
id
entify
mea
sure
s by
whic
h t
he
pro
ject
outc
om
es
will
be
ass
esse
d
2.7
pla
n f
or
contingen
cies
thro
ughout
the
life
of th
e pro
ject
2.8
es
tablis
h t
he
skill
s m
ix r
equired
to a
chie
ve t
he
pro
ject
’s o
utc
om
es a
nd w
her
e to
obta
in t
he
skill
s
2.9
dev
elop a
det
aile
d p
roje
ct p
lan a
nd e
valu
ate
its
fe
asib
ility
N025382 –
Spec
ific
ation –
Edex
cel Le
vel 3 A
ward
, Cer
tifica
te a
nd D
iplo
ma in F
aci
litie
s M
anagem
ent
Pra
ctic
e (Q
CF)
Iss
ue
1 –
Mar
ch 2
011 ©
Edex
cel Li
mited
2011
73
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
3
Car
ry o
ut
faci
litie
s m
anag
emen
t pro
ject
s 3.1
es
tablis
h a
nd a
ssig
n r
ole
s an
d r
esponsi
bili
ties
for
those
invo
lved
in p
roje
ct
3.2
as
sist
in s
elec
ting a
nd s
upport
ing t
eam
mem
ber
s
3.3
es
tablis
h a
nd m
ainta
in c
lear
lin
es o
f re
port
ing a
nd
contr
ol
3.4
co
ntr
ibute
to e
ffec
tive
com
munic
atio
n a
nd
info
rmat
ion e
xchan
ge
acro
ss t
eam
mem
ber
s
3.5
se
t up a
nd o
per
ate
eff
ective
fin
anci
al a
nd r
esourc
e co
ntr
ol sy
stem
s, w
ork
ing w
ith o
ther
s
3.6
obta
in fee
dbac
k on s
ucc
ess
of
pro
ject
agai
nst
ag
reed
outc
om
es
Lear
ner
nam
e:__________________________________________
D
ate:
___________________________
Lear
ner
sig
nat
ure
:_______________________________________
D
ate:
___________________________
Ass
esso
r si
gnat
ure
:______________________________________
D
ate:
___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
________________________________
(i
f sa
mple
d)
Dat
e:___________________________
N025382 –
Spec
ific
ation –
Edex
cel Le
vel 3 A
ward
, Cer
tifica
te a
nd D
iplo
ma in F
aci
litie
s M
anagem
ent
Pra
ctic
e (Q
CF)
Iss
ue
1 –
Mar
ch 2
011 ©
Edex
cel Li
mited
2011
74
Unit 15: Provide leadership and direction for own area of responsibility
Unit reference number: T/600/9601
QCF level: 4
Credit value: 5
Guided learning hours: 30
Unit summary
This unit helps learners to provide leadership and direction for their area of responsibility.
Assessment principals
Please refer to Asset Skills Assessment Principles which can be found in Annexe D.
Assessment methodology
This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.
N025382 – Specification – Edexcel Level 3 Award, Certificate and Diploma in Facilities Management Practice (QCF) Issue 1 – March 2011 © Edexcel Limited 2011
75
Lear
ning
out
com
es a
nd a
sses
smen
t cr
iter
ia
Learn
ing
ou
tco
mes
Ass
ess
men
t cr
iteri
a
Evid
en
ce
typ
e
Po
rtfo
lio
re
fere
nce
D
ate
1
Be
able
to lea
d in o
wn
area
of
resp
onsi
bili
ty
1.1
id
entify
ow
n s
tren
gth
s an
d a
bili
ty t
o lea
d in a
le
ader
ship
role
1.2
ev
aluat
e st
rength
s w
ithin
ow
n a
rea
of re
sponsi
bili
ty
2
Be
able
to p
rovi
de
direc
tion a
nd s
et
obje
ctiv
es in o
wn a
rea
of
resp
onsi
bili
ty
2.1
outlin
e dir
ection for
ow
n a
rea o
f re
sponsi
bili
ty
2.2
im
ple
men
t obje
ctiv
es w
ith c
olle
agues
that
alig
n
with t
hose
of th
e org
anis
atio
n
3
Be
able
to c
om
munic
ate
the
direc
tion for
ow
n a
rea
of re
sponsi
bili
ty a
nd
colle
ct fee
dbac
k to
info
rm
impro
vem
ent
3.1
co
mm
unic
ate
the
agre
ed d
irec
tion t
o indiv
idual
s w
ithin
ow
n a
rea o
f re
sponsi
bili
ty
3.2
co
llect
fee
dbac
k to
info
rm im
pro
vem
ent
4
Be
able
to a
sses
s ow
n
lead
ersh
ip p
erfo
rman
ce
4.1
as
sess
fee
dbac
k on o
wn lea
der
ship
per
form
ance
4.2
ev
aluat
e ow
n lea
der
ship
per
form
ance
Lear
ner
nam
e:__________________________________________
D
ate:
___________________________
Lear
ner
sig
nat
ure
:_______________________________________
D
ate:
___________________________
Ass
esso
r si
gnat
ure
:______________________________________
D
ate:
___________________________
Inte
rnal
ver
ifie
r si
gnatu
re:
________________________________
(i
f sa
mple
d)
Dat
e:___________________________
N025382 –
Spec
ific
ation –
Edex
cel Le
vel 3 A
ward
, Cer
tifica
te a
nd D
iplo
ma in F
aci
litie
s M
anagem
ent
Pra
ctic
e (Q
CF)
Iss
ue
1 –
Mar
ch 2
011 ©
Edex
cel Li
mited
2011
76
Publications Code N025382 March 2011 For more information on Edexcel and BTEC qualifications please visit our website: www.edexcel.com Edexcel Limited. Registered in England and Wales No. 4496750 Registered Office: One90 High Holborn, London WC1V 7BH. VAT Reg No 780 0898 07
