Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 6: GROUP NORMS & ROLES
59
Interpersonal Photo by Woodleywonderworks [link ] Dynamics Ed Batista Class 6 GROUP NORMS & ROLES
-
Upload
ed-batista -
Category
Business
-
view
645 -
download
0
Transcript of Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 6: GROUP NORMS & ROLES
Interpersonal
Photo by Woodleywonderworks [link]
DynamicsEd BatistaClass 6GROUP NORMS & ROLES
Here until 5:50pm(We will take a break)Work in pairs, trios, half-groups& with members of other groups
Today’s agenda
Photo by Theresa Thompson [link]
The balcony &
Photo by Richard Leeming [link]
the dance floor
Dissecting a
Photo by Sharon Mollerus [link]
group
Still a new group16.5 hours in T-group (29% of total)
Ample time to intervene & change course
MultipleInterpersonal Dynamics ReaderKantor’s Four-Player Model & Action StancesBuilding the Emotional Intelligence of Groups
perspectives
Discuss withWhat concepts seemed most useful to you?How are they relevant to your T-group?
your partner
I.D. ReaderWhat rights & responsibilities do you have?What’s the role of the facilitators?How is influence determined?What’s the role of feedback?What is “productive” work?How is conflict handled?
I.D. ReaderEdgar ScheinWill I be accepted? (Is there a membership fee?)Will I have influence? (Will I have control?)What identities can I show? (Must I play a role?)Will my goals be met? (What are their goals?)
EQ and groupsDruskat & WolffEffective teamsParticipation, cooperation, collaborationCan’t mandate these behaviors
EQ and groupsEssential conditions…Mutual trustGroup identity (feeling of belonging)Group efficacy (belief in value of the team)Strongly affected by group EQ
EQ and groupsIndividual EQEmotional awarenessEmotion regulation (≠ Suppression)Inward (our emotions)Outward (others’ emotions)
EQ and groupsHigh EQ individuals ≠ High EQ groupGroup norms determine group EQCreate awareness of emotionHelp regulate emotion
EQ and groups
Photo by Wilhelm Joys Anderson [link]
Ability to identify productivenorms & make them explicit
Norms regarding emotionawareness & regulation
Mutual trust,group identity, group
efficacy
Participation, cooperation, collaboration
Effectiveness
Normative
Norma (Carpenter’s square)
NormsThree interpretationsAspirations (What we should do)Prescriptions (What we must do)Descriptions (What we actually do)
Clear the space
Photo by Angel Ganev [link]
& find your T-group
Group normsConsider your group’s explicit & implicit normsSome create awareness of emotionsOthers help regulate emotions
Photo by jm3 [link]
With your group, stand behind a row of cones
Group norms
On each norm, place yourself on the continuum
Group norms
& pay attention to your partner
We never… We always…
Group norms
We never… We always…
Norms that createawareness
We never… We always…
1. Spend time getting to knoweach other personally.
Norms that createawareness
We never… We always…
2. Regularly ask how others are doing.
Norms that createawareness
We never… We always…
3. Share our thoughts and emotionsin the moment.
Norms that createawareness
We never… We always…
4. Ask those who have been quiet in a discussion what they think.
Norms that createawareness
We never… We always…
5. Fully explore any resistanceto the group’s direction.
Norms that createawareness
We never… We always…
6. Set aside time to discuss and evaluateour own effectiveness.
Norms that createawareness
We never… We always…
7. Acknowledge and discuss the feelingin the group in the moment.
Norms that createawareness
We never… We always…
Norms that help regulate
We never… We always…
1. Have clear ground rules for productive behavior in T-group.
Norms that help regulate
We never… We always…
2. Call out behavior that violatesthose ground rules.
Norms that help regulate
We never… We always…
3. Express acceptance ofothers’ emotions.
Norms that help regulate
We never… We always…
4. Make time to discuss difficulties within the group
and the emotions they generate.
Norms that help regulate
We never… We always…
5. Use playfulness to acknowledgeand relieve stress.
Norms that help regulate
We never… We always…
6. Express optimism aboutthe group’s capabilities.
Norms that help regulate
We never… We always…
7. Provide others with positivefeedback in the moment.
Norms that help regulate
Discuss withWhat norms do we have in practice?What norms do we aspire to?
Photo by jm3 [link]
your partner
Thank your
Photo by Michael Bentley [link]
partner
Photo by amira_a [link]
Get 2 new peoplefrom your T-
group
Kantor’s 4 players
Photo by Thomas Galvez [link]
Kantor’s 4 playersMover initiates
Follower supportsOpposer challengesBystander observes
Kantor’s 4 playersNo Movers, no direction
No Followers, no completionNo Opposers, no correctionNo Bystanders, no perspective
Kantor’s 4 playersOptimal system
All roles are representedAll members can play all roles at any time
Kantor’s 4 playersSub-optimal system
One or more roles is missingMembers may avoid certain rolesMembers may get stuck in certain roles
Roles & social
Photo by Daniel Hartwig [link]
identity
Discuss with
Photo by Thomas Galvez [link]
your trioIn T-group, what roles……do I play?…do I get stuck in?…do I tend to avoid?How might my social IDs affect any of this?
2 trios form
Photo by Christine Majul [link]
half T-groups
Sit in a circlewith your T-group
Photo by Richard Matthews [link]
Discuss with yourWhat did you learn?
What’s working?What’s not?What would you like to do differently?
T-group
Discuss with your
How will you update your facilitators?
T-group
Next stepsT-group when your group is meetingWeek 6 Post-Group Assignment due Fri @ NoonWeek 7 Readings & Class Notes on CanvasWeek 7 Pre-Class Assignment due Mon @ NoonNext class Tues Feb 21, 3pm here
Dynamics InterpersonalFor more:www.edbatista.com/interpersonal-dynamics.html
