ebbf - accompaniment as a foundation of capacity building by nabil elias

Accompaniment as a Foundation of Capacity Building

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#BuildingCapacity | an ebbf international learning event

understanding and developing the latent talent in people and organizations

to enable adaptive and meaningful workplaces fit for the 21st century

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Accompaniment+as+a+Founda0on+of+Capacity+Building+

+Nabil+Elias,+PhD+

Business+Faculty+Emeritus+University+of+North+Carolina+at+CharloAe++

+Capacity+Building+Standard+Defini0on+

•  "Capacity+building"+refers+to+inten0onal,+coordinated+and+missionEdriven+efforts+aimed+at+strengthening+the+management+and+governance+of+nonprofits+to+improve+their+performance+and+impact.+This+occurs+through+organiza0on+development+ac0vi0es,+such+as+leadership+development,+strategic+planning,+program+design+and+evalua0on,+board+development,+financial+planning+and+management+and+others.++Source:++Create+the+Future+++++hAp://www.createthefuture.com/tech_0ps.htm+

•  Mostly+applies+to+NPO’s.++Fewer+references+to+community+capacity+building+and+to+individuals++

2+October+7,+2016+ Nabil+Elias,+PhD++Accompaniment+as+a+Founda0on+of+Capacity+Building+ebbf+conference+presenta0on+

Tradi0onal+Understanding+of++Capacity+Building+

•  Making+NPO’s+effec0ve+in+achieving+their+service+mission+

•  The+meaning+of+capacity+in+business+usually+refers+to+the+ability+to+achieve+something+or+to+meet+a+demand+or+an+obliga0on,+e.g.,+opera0onal+capacity+

•  The+role+of+profit+organiza0on+in+capacity+building+in+the+NPO+context+is+to+contribute+financial+and+human+resources+to+support+the+NPOs+achieve+their+service+mission+


Capacity+Building+in+Social+Entrepreneurship++(UNDP,+UNESCO)+

October+7,+2016+ Nabil+Elias,+PhD++Accompaniment+as+a+Founda0on+of+Capacity+Building+ebbf+conference+presenta0on+ 4+

“The+process+by+which+individuals,+groups,+organiza0ons,+ins0tu0ons+and+socie0es+increase+their+ability+to:+(i) Perform+core+func0ons,+solve+problems,+

define+and+achieve+objec0ves;+(ii) and+understand+and+deal+with+their+

development+needs+in+a+broad+context+and+in+a+sustainable+manner”+

++Sources:+UNDP+(1997);+UNDP+(1998);+UNESCO+(2005)++

Exploring+Capacity+Building+•  A+dynamic+process+•  Taps+latent+poten0al+of+individual,+organiza0on,+and+community+

•  Cul0vates+sustainable,+morally+or+spiritually+grounded+social+and+economic+development+++

•  Focus+on+service+to+humanity+(individuals,+organiza0ons,+local+community,+global+community,+the+environment)+

•  Empowers+individuals+to+par0cipate+and+contribute+to+a+purposeful+collec0ve+effort+


Exploring+Accompaniment+In+music:+It++enhances,+backs,+and+supports;+it+does+not+compete+with+or+overwhelm+


Accompaniment+Endowed+with+a+New+Meaning+++

•  It+takes+the+form+of+expanding+teams+(widening+circles);+it+begins+with+at+least+two+people+


•  Equals+E+one+more+experienced+than+another+in+a+specific+area+of+ac0on+

•  Working+side+by+side+in+a+humble+aftude+of+learning,•  Deligh0ng+in+progress+and+service+of+others+•  It+is+leadership+without+leaders+(ebbf)+•  Path+of+service:+learning,+consul0ng,+serving,+

reflec0ng,+and+improving+++

Accompaniment+as+a+Founda0on+of+Capacity+Building++

•  Accompaniment+envisions+at+least+two+friends+one+more+experienced+than+the+other+in+a+specific+area+of+ac0on,+learning+together+

•  It+requires++–  A+posture+of+collec0ve+learning++–  A+posture+of+humility,+where+one+becomes+forgehul+of+self++–  A+culture+of+learning,+doing,+reflec0ng,+consul0ng,+revising+–  Expandable+teams+to+Include+more+people+united+in+ac0on+&+moving+at+their+individual+pace+

–  Building+on+fundamental+concepts+of+coopera0on+&+reciprocity+–  Deligh0ng+in+the+progress+and+services+of+others+


Love+&+Friendship+in+Accompaniment+•  The+nature+of+friendship+&+love+is+one+

that+exists+between+the+hearts+of+people+and+prompted+by+the+ideal+of+the+unity+of+spirits+–  Regard+all+people+as+the+waves+of+one+sea,+the+stars+of+one+heaven,+and+the+fruits+of+one+tree.++

+


Cau0on+in+Accompaniment+•  Do+not+place+excessive+demands+on+friendship+•  Avoid+–  Undue+expecta0ons+–  Impa0ence+–  Apathy+–  Lack+of+aAen0on+to+par0cipants’+difficult+circumstances+–  Rigidity+of+rules+or+outcomes+–  Focusing+on+weakness+and+shortcomings+–  Cri0cism+–  BeliAling+ac0ons+or+ideas+of+others+–  Comparison+to+other+individuals,+teams+or+past+0mes+


Accompaniment:++Essen0al+in+Capacity+building+

“Of,course,,it,is,not,the,provision,of,training,by,itself,that,brings,about,progress.,Efforts,to,build,capacity,fall,short,if,arrangements,are,not,swi=ly,made,to,accompany,individuals,into,the,arena,of,service...”,

! ! !!!The+Universal+House+of+Jus0ce,+29+December+2015+


Accompaniment:++Unfamiliar+Tasks+

“An,adequate,level,of,support,extends,far,beyond,encouraging,words.,When,preparing,to,take,on,an,unfamiliar,task,,working,alongside,a,person,with,some,experience,increases,consciousness,of,what,is,possible...”,!!

The+Universal+House+of+Jus0ce,+29+December+2015+


Accompaniment+&+Courage+

“An,assurance,of,pracDcal,help,can,give,a,tentaDve,venturer,the,courage,to,iniDate,an,acDvity,for,the,first,Dme.,Souls,then,advance,their,understanding,together,,humbly,sharing,the,insights,each,possesses,at,a,given,moment,and,eagerly,seeking,to,learn,from,fellow,wayfarers,on,the,path,of,service...”,, , , , , ,The+Universal+House+of+Jus0ce,+29+December+2015+


Accompaniment+Mul0plier+Effect+

,“HesitaDon,recedes,and,capacity,develops,to,the,point,where,an,individual,can,carry,out,acDviDes,independently,and,,in,turn,,accompany,others,on,the,same,path.”,!!!!!!

+The+Universal+House+of+Jus0ce,+29+December+2015+


Par0cipants+in+Capacity+Building+

1.  The+individual+

2.  The+organiza0on+

3.  The+community+


1.+The+Individual+Requirements+ Detractors+Voli0on+Hope+Morality/spirituality+Willingness+to+make+choices+Skills+&+abili0es+Purity+of+heart+Kindness+Openness+Perseverance+&+flexibility+Ability+to+learn+Ability+to+walk+path+of+service+in+company+of+others+Posture+of+learning+Posture+of+humility+Desire+for+joyful+service+Detachment+from+personal+preference+

Apathy+Possessiveness+Compe00on+Paternalism+Superiority+Gossip+Backbi0ng+Selfishness+SelfEcenteredness+Nega0vity+Hos0lity+Divisiveness+Domina0on+Greed+Guilt+Manipula0on+++ 16+October+7,+2016+ Nabil+Elias,+PhD++Accompaniment+as+a+Founda0on+of+Capacity+Building+

ebbf+conference+presenta0on+

2.++The+Organiza0on+

Types+of+Capacity+in+Organiza0ons+•  Financial+•  Physical+•  Human+•  Intellectual+•  Organiza0onal+•  Social+•  Spiritual+(Moral)+


+Financial+Capacity+

+•  Financial+capacity+refers+to+financial+capital+that+provides+the+ability+to+ensure+the+organiza0on’s+financial+resources+meet+its+shortEterm+and+longEterm+financial+objec0ves+and+obliga0ons+

++October+7,+2016+ Nabil+Elias,+PhD++Accompaniment+as+a+Founda0on+of+Capacity+Building+

ebbf+conference+presenta0on+ 18+

Physical+Capacity+•  Physical+capacity+refers+to+the+physical+capital+such+as+necessary+machinery,+equipment,+layout,+and+other+physical+aAributes+that+ensure+the+delivery+of+goods+or+services+to+customers+or+clients++


Human+Capacity++•  Human+capacity+

refers+to+the+human+capital+such+as+human+resources,+hiring,+training,+scheduling,+and+mo0va0ng+to+ensure+the+delivery+of+goods+or+services+to+customers+or+clients+

+October+7,+2016+ Nabil+Elias,+PhD++Accompaniment+as+a+Founda0on+of+Capacity+Building+


Intellectual+Capacity+•  Intellectual+capacity+

refers+to+intellectual+capital+such+as+general+and+specific+knowledge,+informa0on+technology,+know+how,+and+sorware+development+to+ensure+the+delivery+of+goods+or+services+to+customers+or+clients+October+7,+2016+ Nabil+Elias,+PhD++Accompaniment+as+a+Founda0on+of+Capacity+Building+


Organiza0onal+Capacity++•  Organiza0onal+capacity+

refers+to+the+organiza0onal+aspects+such+as+corporate+governance,+organiza0onal+structure,+internal+and+external+communica0on,+leadership+and+organiza0onal+climate+to+ensure+the+delivery+of+goods+and+services+to+customers+or+clients+October+7,+2016+ Nabil+Elias,+PhD++Accompaniment+as+a+Founda0on+of+Capacity+Building+


Social+Capacity+•  Social+capacity+refers+to+the+ability+of+the+organiza0on+to+work+within+its+supply+and+value+chains+and+to+maintain+social+networks+with+all+its+stakeholders:+investors,+customers,+suppliers,+employees,+and+community+


Spiritual/Moral+Capacity+•  Spiritual+or+moral+capacity+in+an+

organiza0on+refers+to+its+ability+to+inspire+excep0onal+performance+because+of+a+genuine+commitment+to+human+values+such+as+unity,+jus0ce,+gender+equality,+sustainability,+trustworthiness+and+fairness+and+its+ability+to+create+a+healthy,+collabora0ve,+suppor0ve,+produc0ve,+and+coopera0ve+organiza0onal+culture+that+excels+by+compe0ng+against+itself+++For+more+on+this+topic,+see+Spiritual+Capital+Founda0on+

+ +hAp://www.spiritualEcapital.org/whatEisEspiritualcapitalE2/++

+


The+Role+of+Spiritual/Moral+Capacity+•  Spiritual/Moral+Capacity+in+an+organiza0on+is+key+to+its+

transforma0on+by+unlocking+and+releasing+different+types+of+capacity+through+a+dynamic,collecDve,process,of,humble,accompaniment,that,is,focused,on,learning,,doing,(serving),,reflecDng,,consulDng,,and,improving++

•  The+process+of+capacity+building+in+this+context+is+more+cri0cal+than+a+defined+outcome+

•  The+process+shapes+the+outcome+by+unleashing+latent+poten0al+of+the+organiza0on+to+solve+organiza0onal+&+community+problems+

•  The+focus+is+on+“we”+and+“us+rather+than+“I”+or+“me”+•  Organiza0ons+can+be+ini0ators+of+capacity+building+of+

the+individual+and+the+community+

+


The+Role+of+the+Organiza0on+•  Encourages+its+members+to+cul0vate+a+desire+for+joyful+

service+and+collec0ve+learning,+and+to+be+detached+and+flexible+

•  Promotes+collec0ve+and+transforma0onal+learning++•  Facilitates+accompaniment+on+paths+of+service+•  Provides+resources+&+iden0fies+priori0es+of+capacity+

building+•  Encourages+its+cons0tuents+to+engage+in+their+common+

enterprise+•  Encourages+development+of+organic+dynamic+

organiza0onal+and+community+processes+that+elevate+the+quality+of+individual+and+collec0ve+lives+within+the+organiza0on+and+community+

+++


3.+The+Community+

•  A+community+seeks+capacity+building+through+a+process+of+reflec0on+and+community+consulta0on+that+includes+individuals+as+well+as+organiza0onal+representa0ves+to+outline+paths+of+service+of+most+value+to+the+community++

•  When+a+community+iden0fies+its+challenges,+organiza0ons+and+individuals+can+join+in+exploring+collec0ve+paths+of+service+that+address+these+challenges+


Role+of+The+Community+

•  Develop+a+posi0ve+moral+aftude+focused+on+service+to+others+

•  Promote+“meaningful+conversa0ons”+•  Facilitate+accompaniment+of+those+who+have+the+willingness+to+serve+

•  Consult+with+organiza0ons+and+individuals+about+community+priori0es,+needs,+and+service+opportuni0es,+using+ebbf+principles+of+consulta0on+


Accompaniment+in+Organiza0ons+

•  Clearly,+where+there+is+service,+accompaniment+as+described+is+applicable+

•  NPO’s+usually+have+service+as+the+raison,d’etre,+thus+accompaniment+is+clearly+applicable+in+that+sefng+

•  NPO’s+have+to+iden0fy+when,+who,+and+how+accompaniment+is+encouraged+&+developed+

•  Does+accompaniment+apply+in+forEprofit+organiza0ons?+++


What+is+Service+in+Business+Organiza0ons?+

•  Some+define+service+as++– Random+acts+of+kindness+– Charity,+financial+&+human+resources+– Strategic,+providing+benefits+to+stakeholders:+customers,+employees,+suppliers,+local+community,+society,+and+the+environment+(“STH”+Service+To+Humanity)+

•  Does+service+decrease+profit?++October+7,+2016+ Nabil+Elias,+PhD++Accompaniment+as+a+Founda0on+of+Capacity+Building+


False+Dichotomies+in+Business?+

Examples+of+false+dichotomies:+1.  HighEquality+or+low+cost+2.  HighEprofitability+or+sustainability+3.  HighEprofitability+or+service+++Reframing:+3.  How+can+we+serve+our+various+

stakeholders+and+achieve+profitability?+


Does+Accompaniment+Apply+to+Business+Organiza0ons?+

•  If+service+is+charity,+accompaniment+applies+as+in+NPOs,+or+by+suppor0ng+NPOs+

•  If+service+is+strategic+(STH),+service+would+be+woven+into+strategy+and+reflected+in+the+organiza0on’s+mission,+all+business+func0ons,+processes,+&+projects+crea0ng+a+genuine+culture+of+service+to+humankind+

•  How+does+accompaniment+apply+as+a+strategic+tool?+


Accompaniment+in+Business+Organiza0ons+

•  Internal+accompaniment+includes+all+levels+of+management,+employees+

•  External+accompaniment+includes+internal+stakeholders+as+well+as+customers,+suppliers,+community,+and+consultants++

+


Example+of++Accompaniment+in+Business+

Unistream+•  Comprehensive+support+business+accompaniment+by+Unistream’s+

Business+Friends+for+those+embarking+on+personal+ventures+to+establish+startEup+companies+

•  Provides+expert+tools+to+youth+to+enable+their+transforma0on+to+business+and+social+leaders++

•  These+tools+empower+them+&+ensure+youth’s+personal+development+and+commitment+to+empower+their+local+community+

•  +>+700++teens+currently+par0cipate+in+“Educa0ng+Tomorrow’s+Leaders+Today”.++Youth+are+accompanied+by+more+than+700+volunteer+business+leaders++&+entrepreneurs++who+teach,+coach+and+share+personal+business+experiences+


Accompaniment+Challenges++in+Business+Organiza0ons+

In+business+organiza0ons:+1.  What+is+(are)+a+path+(paths)+of+service?+2.  How+to+develop+a+posture+of+humility?+3.  What+does+a+posture+of+collec0ve+learning+

look+like?+4.  How+would+accompaniment+work+where+

financial+rewards+and+posi0on+hierarchy+exist+as+in+most+tradi0onal+organiza0ons?+

+October+7,+2016+ Nabil+Elias,+PhD++Accompaniment+as+a+Founda0on+of+Capacity+Building+ebbf+conference+presenta0on+ 35+

Scenario+A+–+Sustainable+Financing+A+bank’s+financing+ac0vi0es+include+a+porholio+of+loans+in+the+energy+sector,+mostly+in+oil+&+gas+explora0on,+offEshore+drilling,+coal+mining,+and+natural+gas+fracking.+++The+bank+decided+to+gradually+change+this+porholio+to+support+environmental+sustainability.+++A+member+of+the+Bank’s+board+suggested+this+may+be+an+opportune+0me+to+examine+the+applicability+of+capacity+building+and+accompaniment.+The+board+decided+to+invite+you+to+a+special+mee0ng+to+explore+these+ideas+further.++The+board+provided+you+with+a+set+of+ques0ons.+++


Scenario+B+–+Energy+Company+An+energy+company+decided+that+it+will+gradually+switch+from+fossil+fuel+to+renewable+energy.+A+member+of+the+company’s+board+suggested+this+may+be+an+opportune+0me+to+examine+the+applicability+of+capacity+building+and+accompaniment.+The+board+decided+to+invite+you+to+a+special+mee0ng+to+explore+these+ideas+further.++The+board+provided+you+with+a+set+of+ques0ons.+


Scenario+C+–+Consultant+to++a+Troubled+Company+

A+friend+of+yours+is+the+CEO+of+a+company+that+is+facing+serious+financial+problems+that+threaten+its+survival.++You+told+your+friend+CEO+that+she+may+wish+to+explore+“capacity+building”+and+“accompaniment”.++Your+friend+is+interested+to+learn+more+about+how+these+concepts+may+help+her+transform+her+business+to+be+STHEoriented+and+survive+its+current+challenges.+


Ques0ons+to+Address+in+Your+Scenario+1.  Accompaniment+is+related+to+“paths+of+service”.++

Provide+one+or+two+examples+of+such+paths+specific+to+our+organiza0on+

2.  How+might+our+organiza0on+apply+accompaniment?+3.  Accompaniment+requires+a+posture+of+humility+and+

collec0ve+learning.++Can+you+help+us+envisage+how+we+may+adopt+such+a+posture?+

4.  What+kind+of+collec0ve+learning+is+necessary?+5.  How+can+we+transi0on+our+tradi0onal+hierarchical+

organiza0on+that+values+power,+posi0on,+and+status+into+an+organiza0on+that+is+focused+on+service+to+humankind?+


Nabil+Elias,+PhD+Faculty+Emeritus,+College+of+Business,+UNC+CharloAe+

Posi0ons+Held+•  MBA+Program+Director,+UNC+CharloAe,+USA+•  Director+of+MBA+Programs,+University+of+Manitoba,+Canada+•  Professor+of+Accoun0ng,+University+of+Manitoba,+Canada+•  Visi0ng+professor+at+Laval+University+(Canada),+Thunderbird+(USA),+Monterrey+Tech+

(Mexico),+INSEAD+(France),+HEC+(France),+ESCP+(France).++Other+Informa0on+•  Served+as+President+of+the+Canadian+Academic+Accoun0ng+Associa0on+•  Served+as+member+of+the+Canadian+Accoun0ng+Standards+Board+•  Led+U+of+Manitoba+MBA+delega0ons+to+Mexico,+China,+and+Japan+•  FCMA+(Canada,+Fellow+Cer0fied+Management+Accountant);+CPA+(Canada,+

Chartered+Professional+Accountant)+•  PhD,+MS+from+the+University+of+Minnesota;+BCom+(University+of+Alexandria)+Contact+Informa0on+•  [email protected]+•  LinkedIn:+hAps://www.linkedin.com/in/nabilEeliasE8b7a7b4?trk=nav_responsive_tab_profile+•  Facebook:+hAps://www.facebook.com/nabil.elias.18+•  TwiAer:+@canusaeg+++

++


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Transcript of ebbf - accompaniment as a foundation of capacity building by nabil elias