EASYLIFE

SUSTA INABLE COMFORT®

MW-2000377-4

Kaliko SplitGeorgia Serbia

en

User Guide

Thermodynamic water heater

KALIKO SPLITTWH Split WH 150 ETWH Split WH 200 E

Serv. ref. SODU 2 M R1

Dear Customer,Thank you very much for buying this appliance.Please read through the manual carefully before using the product, and keep it in a safe place for later reference. In order to ensure continued safe and efficient operation we recommend that the product is serviced regularly. Our service and customer service organisation can assist with this.We hope you enjoy years of problem-free operation with the product.

Contents1 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1.1 General safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41.2 Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51.3 R134a refrigerant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61.4 Liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1.4.1 Manufacturer's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81.4.2 Installer's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81.4.3 User's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

2 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102.1 Energy-saving measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102.2 Description of the control panel keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102.3 Description of the control panel display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102.4 Setting the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112.5 Activate / Deactivate the Holiday mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112.6 Setting the domestic hot water temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112.7 Programming the operating ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112.8 Clearing the operating ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122.9 Activate forced electrical back-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122.10 Displaying the measured values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143.2 Maintenance operation intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143.3 Operate the safety valve or unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154.1 Resolving error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154.2 List of error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154.3 Checks after a disconnection of the mains supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

5 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175.2 Terms of warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

6 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186.1 Symbols used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

6.1.1 Symbols used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186.1.2 Symbols used on the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

6.2 Homologations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186.2.1 NF certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186.2.2 Electrical Conformity / CE Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196.2.3 Directive 97/23/CE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196.2.4 Ecodesign Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

6.3 Disposal and Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206.4 Package fiche - Water heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206.5 Product fiche - Heat pump water heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

7 Maintenance form for the user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Contents

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1 Safety

1.1 General safety instructions

DangerThis appliance can be used by children aged 8 years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge when they have been given supervision or instruction concerning the safe use of the device and understand the resulting risks. Children must not be allowed to play with the appliance. Cleaning and user maintenance must not be carried out by children without supervision.

DangerIn the event of a refrigerant leakage:1. Switch off the appliance.2. Open the windows.3. Do not use a naked flame, do not smoke, do

not operate electrical contacts.4. Avoid contact with the refrigerant. Danger of

frost injuries.5. Evacuate the property.6. Contact a qualified professional.

Danger of electric shockBefore any work, switch off the mains supply to the thermodynamic water heater.

ImportantOnly qualified professionals are permitted to install the thermodynamic water heater, in accordance with prevailing local and national regulations.

WarningDo not touch the refrigeration connection pipes with your bare hands while the heat pump is running. Danger of burn or frost injury.

1 Safety

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WarningA disconnection device must be fitted to the permanent pipes in accordance with installation rules.

WarningIf a power supply cable comes with the appliance and it turns out to be damaged, it must be replaced by the manufacturer, its after sales service or persons with similar qualifications in order to obviate any danger.

CautionIn order to prevent any danger owing to the unexpected reset of the thermal circuit breaker, this appliance must not be powered through an external switch, such as a timer, or be connected to a circuit which is regularly switched on and off by the electricity provider.

WarningRespect the maximum water inlet pressure to ensure correct operation of the appliance, referring to the chapter Technical Specifications.

WarningIn order to limit the risk of being scalded, the installation of a thermostatic mixing valve on the domestic hot water flow pipes is obligatory.

WarningOnly qualified professionals are authorised to work on the heat pump and the heating system.

CautionThe system must satisfy each point in the rules in force in the country that govern works and interventions in individual homes, blocks of flats or other buildings.

1.2 Recommendations

CautionTo benefit from extended warranty cover, no modifications must be made to the appliance.

ImportantKeep this document close to the place where the appliance is installed.

1 Safety

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ImportantNever remove or cover labels and data plates affixed to the appliances. Labels and data plates must be legible throughout the entire lifetime of the appliance.Damaged or illegible instructions and warning stickers must be replaced immediately.

ImportantKeep the thermodynamic water heater accessible at all times.

1.3 R134a refrigerant

Tab.1 Effects harmful to healthThe vapours are heavier than air and may lead to asphyxia owing to reduced oxygen levels.

Liquefied gas Contact with the liquid may cause serious frost and eye injuries.Product classification This product is not classified as a "hazardous preparation" accord

ing to European Union regulations.

Tab.2 Hazard identificationIf the R134a refrigerant is mixed with air, it may cause pressure surges in the refrigeration pipes and lead to an explosion and other hazards.

Tab.3 Composition of/Information on the R134aName Proportion Number CE Number CAS GWP(1)

1,1,1,2 - Tetrafluoroethane R134a 100% 212-377-0 811-97-2 1430(1) Global Warming Potential

Tab.4 First aidIf inhaled Evacuate the subject from the contaminated area and take

him into the open airIf feeling unwell: call a doctor.

In the event of contact with the skin

Treat frost injuries like burns. Rinse with copious amounts of tepid water, do not remove clothing (risk of adhesion to the skin)If skin burns appear, call a doctor immediately

In the event of contact with the eyes

Rinse immediately with water, holding the eyelids well apart (for at least 15 minutes)Consult an ophthalmologist immediately

1 Safety

6 TWH Split WH 7647125 - v03 - 11092017

Tab.5 Fire prevention measuresAppropriate extinguishing agents All extinguishing agents can be usedInappropriate extinguishing agents None to our knowledge. In the event of fire nearby, use

the appropriate extinguishing agentsSpecific hazards Rise in pressure: in the presence of air, an inflamma

ble mixture may form under certain temperature and pressure conditionsToxic and corrosive vapours may be released by the effect of the heat

Special intervention methods Cool the volumes exposed to heat with water sprayProtection of the firemen Full self-contained breathing apparatus.

Complete body protection

Tab.6 In the event of accidental spillageIndividual precautions Avoid contact with the skin and eyes.

Do not intervene without appropriate protective equipment.Do not inhale the vapourEvacuate the hazardous area.Stop the leakage.Eradicate all sources of ignition.Ventilate the spillage area mechanically (risk of asphyxia)

Cleaning / Decontamination Allow residual product to evaporate

Tab.7 Personal protective equipmentRespiratory protection

If ventilation is insufficient: AX-type cartridge maskIn confined spaces: self-contained breathing apparatus

Hand protection Protective gloves in leather or nitrile rubberEye protection Safety glasses with side protectionSkin protection Clothing made primarily of cottonIndustrial hygiene Do not drink, eat or smoke at the place of work

Tab.8 HandlingTechnical measures VentilationPrecautions to be taken

No smoking.Prevent the build-up of electrostatic charges.Work in a well ventilated place

Tab.9 Considerations on disposalDisposal must be done in compliance with prevailing local and national regulations.

1 Safety

7647125 - v03 - 11092017 TWH Split WH 7

Product waste Consult the manufacturer or the supplier for information on recovery or recycling

Soiled packaging Reuse or recycle after decontamination. Destroy in authorised installations

Tab.10 RegulationRegulation (EU) No. 517/2014 of the European Parliament and of the Council of 16 April 2014 on fluorinated greenhouse gases and repealing Regulation (EC) No. 842/2006.

1.4 Liabilities

1.4.1 Manufacturer's liability

Our products are manufactured in compliance with the requirements of the various Directives applicable. They are therefore delivered with the marking and any documents necessary. In the interests of the quality of our products, we strive constantly to improve them. We therefore reserve the right to modify the specifications given in this document.Our liability as manufacturer may not be invoked in the following cases:

Failure to abide by the instructions on installing the appliance.Failure to abide by the instructions on using the appliance.Faulty or insufficient maintenance of the appliance.

1.4.2 Installer's liability

The installer is responsible for the installation and initial commissioning of the appliance. The installer must observe the following instructions:

Read and follow the instructions given in the manuals provided with the appliance.Install the appliance in compliance with prevailing legislation and standards.Carry out initial commissioning and any checks necessary.Explain the installation to the user.If maintenance is necessary, warn the user of the obligation to check the appliance and keep it in good working order.Give all the instruction manuals to the user.

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1.4.3 User's liability

To guarantee optimum operation of the system, you must abide by the following instructions:

Read and follow the instructions given in the manuals provided with the appliance.Call on a qualified professional to carry out installation and initial commissioning.Get your installer to explain your installation to you.Have the required inspections and maintenance carried out by a qualified installer.Keep the instruction manuals in good condition close to the appliance.

1 Safety

7647125 - v03 - 11092017 TWH Split WH 9

2 Operation

2.1 Energy-saving measures

Energy-saving advice.1. Do not run hot and/or cold water pointlessly.2. Install an energy-saving shower head, which can save up to 40 %

energy.3. Take showers rather than baths. A bath consumes twice as much

water and energy.

2.2 Description of the control panel keys

1 Keys and :

SelectionSetting the values

2 On / off key for forced electrical back-up 3 Timer program access key 4 Confirm key 5 key:

Domestic hot water productionHoliday mode

6 Operating indicator light:

Indicator light on = Domestic hot water production activeIndicator light off = Holiday mode

2.3 Description of the control panel display

1 Hybrid mode operating2 Heating temperature

Domestic hot water temperatureError code detected

3 Error detected4 Forced electrical back-up in operation5 Compressor running6 Time display7 Timer program display8 Off-peak rate optimisation mode in operation

Fig.1

MW-4000111-3

1 6

2

5

3 4

ElectricalHeating

Timer /Clock

Enter

Opt ModeHybrid Mode

Fig.2

MW-4000112-3

EnterElectricalHeating

Timer /Clock

Opt ModeHybrid Mode

2

3

4 5

6

7

81

2 Operation

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2.4 Setting the time

1. Press the key to set the time. The hours start flashing.

2. Set the hours and minutes by pressing the or keys.3. Confirm the hours and minutes by pressing the key.

2.5 Activate / Deactivate the Holiday mode

For extended periods away, switch the thermodynamic water heater to Holiday mode.The Holiday mode should be used rather than shutting down the thermodynamic water heater to ensure the following functions operate:

Frost protection,Saving control panel parameters.

1. Press the key on the control panel.The indicator light goes out: Holiday mode is activated.

2. Press the key on the control panel.The indicator light comes on: Holiday mode is deactivated.

2.6 Setting the domestic hot water temperature

The water temperature of the domestic hot water tank can be set according to the hot water usage.

1. Access the domestic hot water temperature settings by pressing the key.

The domestic hot water temperature value will flash.2. Set the domestic hot water temperature to the lowest possible set

ting to save energy without dropping below 55 °C by pressing the or keys.

If there is insufficient hot water, increase the set point value.3. Confirm by pressing the key.

2.7 Programming the operating ranges

The operating ranges of the thermodynamic water heater define the periods when the water heater is to produce domestic hot water.Two operating ranges are available: Timer 1 and Timer 2, they are set in the same way, one after the other.

1. Select Timer 1 - On by pressing three times on the key. 2. Set the hours and minutes of the start time of the operating range by

pressing the or key.3. Confirm the start of the operating range by pressing the key.

Fig.3

MW

-40

00

16

8-3

Opt ModeHybrid Mode

Fig.4

MW

-20

00

65

4-1

ElectricalHeating

EnterTimer /Clock

Opt ModeHybrid Mode

Fig.5

MW

-40

00

17

7-4

Opt ModeHybrid Mode

Fig.6

MW

-40

00

17

2-4

Opt ModeHybrid Mode

2 Operation

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4. Set the hours and minutes of the end time of the operating range by pressing the or key.

5. Confirm the end of the operating range by pressing the key.6. Confirm the first operating range by pressing the key.7. Select the second operating range by pressing the key, if neces

sary.8. Repeat steps 2 to 6 to set the second operating range.9. Confirm the second operating range by pressing the key.

2.8 Clearing the operating ranges

If one or two operating ranges are programmed, they can be cleared.

1. Clear the range or ranges by pressing the key for three seconds.The two operating ranges will be cleared at once.

2. It is confirmed after a few seconds.

2.9 Activate forced electrical back-up

The forced electrical back-up mode enables domestic hot water to be provided more quickly thanks to the simultaneous operation of the heat pump and electrical back-up.

1. Activate forced electrical back-up by pressing the key.The Electrical Heating icon flashes.When the set temperature of the hot water is reached, the control panel returns to Automatic mode.

2. It is confirmed after a few seconds.

2.10 Displaying the measured values

The system constantly measures different data, such as the water temperature or energy consumption. This data can be read on the control panel.

1. Press the and keys simultaneously.

Fig.7

MW

-40

00

17

6-3

Opt ModeHybrid Mode

Fig.8

MW

-40

00

17

8-4

ElectricalHeating

Timer /Clock

Enter

Opt ModeHybrid Mode

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2. Scroll through the measured values with the or keys.

Tab.11

Code Description Factory setting / Unit

Water temperature °C

Outside air temperature(1) °C

Evaporation temperature °C

Hysteresis for starting heating.Can be set from 3 to 20°C.

5°C

Electric power consumption A

Differential live/neutral current A

Total energy consumption for the thermodynamic water heater kWh

Energy consumption of the heat pump from midnight Wh

Energy consumption of the immersion heater from midnight Wh

Total runtime for the thermodynamic water heater hours

Total duration of compressor operation hours

Total runtime for the immersion heater hours

Operating mode: = : thermodynamic water heater off = : heat pump on = : electrical back-up on

Fan speed:: fan off: low speed: high speed

First error code

Second error code

Third error code

Software version

(1) Negative temperatures are displayed as follows: –10 °C is displayed as –A, –11°C is displayed as –B, etc...

2 Operation

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3 Maintenance

3.1 General

CautionDo not neglect to service the domestic hot water tank or the heat pump. Contact a qualified professional or take out a maintenance contract for the obligatory annual servicing of the thermodynamic water heater.Failure to service the appliance voids the warranty.

The control and maintenance interventions for the appliance must be performed by a certified professional in accordance with prevailing statutory texts and codes of practice.Maintenance operations are important for the following reasons:

To guarantee optimum performance;To extend the life of the equipment;To provide an installation which offers the customer optimum comfort over time.

Remove the thermodynamic water heater casing only to perform maintenance and repair work.

3.2 Maintenance operation intervals

The maintenance form is available in the appendix.

Tab.12 General maintenance

Operation Periodicity Installer User

Operate the safety valve or unit once a month X

Tab.13 Outdoor unit maintenance

Maintenance operations on the outdoor unit Periodicity Installer User

Clean the casing using a damp soft cloth once a year X

Check the cleanliness of the outdoor unit fan once a year X

Tab.14 Maintenance of the domestic hot water tank

Operations Periodicity Installer User

Clean the casing using a damp soft cloth once a year X

Descaling the domestic hot water tank after the first year of useand then every two years

X

Checking the magnesium anode after the first year of useand then every two years

X

3.3 Operate the safety valve or unit

To take the proper precautions against possible pressure surges which would damage the domestic hot water tank, ensure the safety valve or unit functions correctly. Failure to follow this maintenance requirement may lead to damage of the domestic hot water tank and void its warranty.

1. Operate the safety valve or unit at least once a month.2. Have the safety valve or unit replaced if necessary by an approved

installer.

3 Maintenance

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4 Troubleshooting

4.1 Resolving error codes

If an error occurs, the control panel will display a key and a code The code is important for the correct and rapid diagnosis of the type of malfunction and for any technical assistance that may be needed.

1. Make a note of the code displayed.2. Switch off the appliance.3. Switch the appliance back on.

The appliance starts up again autonomously when the reason for the disruption has been cleared.

4. If the error code is displayed again, correct the problem by following the instructions in the table below.

4.2 List of error codes

If one of the following error codes is displayed, contact your authorised maintenance technician.

Tab.15 Ex-type error codes

Code Description

Communication error between the outdoor unit and the control panel

Water temperature sensor T5L error

Evaporation temperature sensor T3 error

Air temperature sensor T4 error

Air suction temperature sensor Th error

Air discharge temperature sensor Tp error

Tab.16 Px type error codes

Code Description

High pressure error

Electrical overconsumption error on the compressor

Discharge temperature error: too high

Air temperature information outside the operating limits

Consumption error on the electrical back-upThe heat pump continues to operate but without electrical back-up

Error on the main controller

Frost protection running

4.3 Checks after a disconnection of the mains supply

1. Check that the thermodynamic water heater is running (green LED on). Otherwise, press the MODE key.

2. Check the time setting on the control panel.3. Check the programming of the operating ranges.

Fig.9

MW

-40

00

18

8-3

ElectricalHeating

EnterTimer /Clock

Opt ModeHybrid Mode

4 Troubleshooting

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For more information, seeActivate / Deactivate the Holiday mode, page 11Setting the time, page 11Programming the operating ranges, page 11

4 Troubleshooting

16 TWH Split WH 7647125 - v03 - 11092017

5 Warranty

5.1 General

We would like to thank you for buying one of our appliances and for your trust in our product.In order to ensure continued safe and efficient operation, we recommend that the product is regularly inspected and maintained.Your installer and our service department can assist with this.

5.2 Terms of warranty

The following provisions do not affect the application, in favour of the buyer, of the legal provisions with regard to hidden defects that are applicable in the buyer's country.This appliance comes with a warranty that covers all manufacturing faults; the warranty period will commence on the date of purchase stated on the installer's invoice.The warranty period is stated in our price list.As a manufacturer, we can by no means be held liable if the appliance is used incorrectly, is poorly maintained or not maintained at all, or is not installed correctly (it is your responsibility to ensure that installation is carried out by a qualified installer).In particular, we cannot be held liable for material damage, intangible losses or physical injury resulting from an installation that does not comply with:

Legal or regulatory requirements or provisions laid down by the local authorities.National or local regulations and special provisions relating to the installation.Our manuals and installation instructions, in particular in terms of regular maintenance of the appliances.

Our warranty is limited to the replacement or repair of the parts found to be defective by our technical services team, excluding labour, transfer and transport costs.Our warranty does not cover replacement or repair costs for parts that may become defective due to normal wear, incorrect usage, the intervention of unqualified third parties, inadequate or insufficient supervision or maintenance, a mains supply that is not appropriate or the use of unsuitable or poor quality fuel.Smaller parts, such as motors, pumps, electrical valves etc., are guaranteed only if these parts have never been dismantled.The rights established in European Directive 99/44/EEC, implemented by legal decree No. 24 of 2 February 2002 and published in Official Journal No. 57 of 8 March 2002, remain in force.

5 Warranty

7647125 - v03 - 11092017 TWH Split WH 17

6 Appendix

6.1 Symbols used

6.1.1 Symbols used in the manual

This manual uses various danger levels to draw attention to special instructions. We do this to improve user safety, to prevent problems and to guarantee correct operation of the appliance.

DangerRisk of dangerous situations that may result in serious personal injury.

Danger of electric shockRisk of electric shock.

WarningRisk of dangerous situations that may result in minor personal injury.

CautionRisk of material damage.

ImportantPlease note: important information.

SeeReference to other manuals or pages in this manual.

6.1.2 Symbols used on the appliance

1 Alternating current2 Protective earthing3 Before installing and commissioning the appliance, carefully read

the instruction manuals provided.4 Dispose of used products through an appropriate recovery and re

cycling structure.5 Caution: danger of electric shock, live parts. Disconnect the mains

power prior to carrying out any work.6 Electrical back-up7 CE Marking: equipment conforming to European legislation8 NF Marking: equipment that respects French safety and perform

ance criteria9 Protection rating.

6.2 Homologations

6.2.1 NF certification

Specifications LCIE 103–15/B (July 2011) for NF Electricity Performance MarkingThis product complies with the requirements of the following NF Electricity Standards:

EN 60335-1:2012 + A11:2014EN 60335-2-21:2003 + A1:2005 + A2:2008EN 60335-2-40:2003 + A11:2004 + A12:2005 + A1:2006 + A2:2009 + A13:2012

Fig.10

MW-2000407-2

1

2

3

4

5

6

7

8

9 IP24

6 Appendix

18 TWH Split WH 7647125 - v03 - 11092017

EN 62233:2008EN 16147:2011EN 55014-1:2006+A1:2009+A2:2011EN 55014-2:2015EN 61000-3-2:2014EN 61000-3-3:2013

6.2.2 Electrical Conformity / CE Marking

This product complies with the requirements of the following European Directives and Standards:

Low Voltage Directive 2014/35/EUGeneric standard: EN 60335-1Relevant standards: EN 60335-2-21, EN 60335-2-40

Electromagnetic Compatibility Directive 2014/30/EUGeneric standards: EN 61000-6-3, EN 61000-6-1Relevant Standard: EN 55014

6.2.3 Directive 97/23/CE

This product conforms to the requirements of European Directive 97/23/EC, article 3, paragraph 3, on pressure equipment.

6.2.4 Ecodesign Directive

This product conforms to the requirements of European Directive 2009/125/EC on the ecodesign of energy-related products.

6 Appendix

7647125 - v03 - 11092017 TWH Split WH 19

6.3 Disposal and Recycling

WarningThe thermodynamic water heater must be dismantled and scrapped by a qualified professional in accordance with prevailing local and national regulations.

6.4 Package fiche - Water heaters

Fig.12 Package fiche for water heaters indicating the water heating energy efficiency of the package

AD-3000762-01

%

1

‘I’

2

%(1.1 x ‘I’ - 10%) x ‘II’ - - ‘I’ = +‘III’

III The value of the mathematical expression (Qaux · 2,5)/(220 · Qref), expressed in %, where Qaux is taken from the product fiche of the solar device and Qref from Regulation EU 812/2013, Annex VII Table 3 for the declared load profile M, L, XL or XXL.

6.5 Product fiche - Heat pump water heaters

Tab.17 Product fiche for heat pump water heaters

Brand name - Product name Unit TWH Split WH 150 E

TWH Split WH 200 E

Declared load profile – LL LL

Water heating energy efficiency class under average climate conditions –A A

Water heating energy efficiency under average climate conditions % L140.00 L125.00

Annual energy consumption kWh(1)GJ(2)

L733 L818

Other load profiles for which the water heater is suitable to use and the corresponding water heating energy efficiency and annual electricity consumption(3)

- – –

Thermostat temperature setting °C 55.00 55.00

Sound power level LWA indoors(1) dB 15 15

Ability to function during off-peak hours(1) – No No

Enabled smart control settings(4) – No No

Water heating energy efficiency, under colder - warmer climate conditions % 90.00 - 154.00 85.00 - 144.00

Annual energy consumption, under colder - warmer climate conditions kWh(1)GJ(1)

1141 - 661 1210 - 710

Sound power level LWA outdoors dB 59 59

(1) Electricity(2) Fuel(3) If applicable.(4) If smart control settings value is "1", the water heating energy efficiency and annual electricity and fuel consumption only relate to ena

bled smart control settings

SeeFor specific precautions concerning assembling, installing and maintaining: Safety, page 4

6 Appendix

7647125 - v03 - 11092017 TWH Split WH 21

7 Maintenance form for the user

Tab.18 Maintenance carried out by the user

No. Operation Periodicity

1 Operate the safety valve or unit once a month

2 Clean the outdoor unit casing using a damp soft cloth once a year

3 Clean the domestic hot water tank casing using a damp soft cloth once a year

Tab.19 Maintenance carried out by user no. 1: Date __________

No. Remarks By Signature

1

2

3

Tab.20 Maintenance carried out by user no. 2: Date __________

No. Remarks By Signature

1

2

3

Tab.21 Maintenance carried out by user no. 3: Date __________

No. Remarks By Signature

1

2

3

Tab.22 Maintenance carried out by user no. 4: Date __________

No. Remarks By Signature

1

2

3

Tab.23 Maintenance carried out by user no. 5: Date __________

No. Remarks By Signature

1

2

3

7 Maintenance form for the user

22 TWH Split WH 7647125 - v03 - 11092017

© CopyrightAll technical and technological information contained in these technical instructions, as well as any drawings and technical descriptions supplied, remain our property and shall not be multiplied without our prior consent in writing. Subject to alterations.

DE DIETRICH THERMIQUE

57, rue de la Gare F- 67580 MERTZWILLER - BP 30

MW-8000005-12

7647125 - v03 - 11092017

7647125-001-03

Contents1 Safety1.1 General safety instructions1.2 Recommendations1.3 R134a refrigerant1.4 Liabilities1.4.1 Manufacturer's liability1.4.2 Installer's liability1.4.3 User's liability

2 Operation2.1 Energy-saving measures2.2 Description of the control panel keys2.3 Description of the control panel display2.4 Setting the time2.5 Activate / Deactivate the Holiday mode2.6 Setting the domestic hot water temperature2.7 Programming the operating ranges2.8 Clearing the operating ranges2.9 Activate forced electrical back-up2.10 Displaying the measured values

3 Maintenance3.1 General3.2 Maintenance operation intervals3.3 Operate the safety valve or unit

4 Troubleshooting4.1 Resolving error codes4.2 List of error codes4.3 Checks after a disconnection of the mains supply

5 Warranty5.1 General5.2 Terms of warranty

6 Appendix6.1 Symbols used6.1.1 Symbols used in the manual6.1.2 Symbols used on the appliance

6.2 Homologations6.2.1 NF certification6.2.2 Electrical Conformity / CE Marking6.2.3 Directive 97/23/CE6.2.4 Ecodesign Directive 

6.3 Disposal and Recycling6.4 Package fiche - Water heaters6.5 Product fiche - Heat pump water heaters

7 Maintenance form for the user