EaaS

2
Everything as a Service (EaaS or XaaS) is just that: the delivery of a service to your business. Much like a courier delivering stock, or paper for your office printer, or coffee for the tea room; it’s providing something you need to run your business, without you having to worry about how to get it there, how it’s made, or how to manage the factory it’s made in. We outsource so many of our business functions and operations – why wouldn’t we outsource IT? The technology shift The technology industry is in the early stages of a big shift — one that will transform how we access information, share content, and communicate. This next wave will be driven by a new model of computing: Instead of installing packaged software applications on their computers, people and businesses will use their web browsers to access a wide range of “cloud services” available on-demand over the Internet. As this transition accelerates, the IT industry has an opportunity to drive a quantum leap improvement in the user experience. These days, nearly any type of hardware, software, ICT or business process can be offered as a cloud based service. This is creating an as-a-service economy that empowers both IT and the enterprise. The benefits of as-a-service to business and organisations are significant and include greater agility, flexibility and scalability, higher levels of innovation through technology, the ability to quickly take advantage of new technologies, and a significantly improved way to predict budget expenditure for ICT environments and reduce the need for extensive up-front capital. Expertise in business. Excellence in technology. We manage your systems so you don’t have to! Everything as a Service We believe in having unique customer conversations Conversations to maintain customers for life [email protected] vtsit.com.au 1300 830 8877

Transcript of EaaS

Page 1: EaaS

Everything as a Service (EaaS or XaaS) is just that: the delivery of a service to your business. Much like a courier delivering stock, or paper for your office printer, or coffee for the tea room; it’s providing something you need to run your business, without you having to worry about how to get it there, how it’s made, or how to manage the factory it’s made in. We outsource so many of our business functions and operations – why wouldn’t we outsource IT?

The technology shift

The technology industry is in the early stages of a big shift — one that will transform how we access information, share content, and communicate. This next wave will be driven by a new model of computing: Instead of installing packaged software applications on their computers, people and businesses will use their web browsers to access a wide range of “cloud services” available on-demand over the Internet. As this transition accelerates, the IT industry has an opportunity to drive a quantum leap improvement in the user experience.

These days, nearly any type of hardware, software, ICT or business process can be offered as a cloud based service. This is creating an as-a-service economy that empowers both IT and the enterprise.

The benefits of as-a-service to business and organisations are significant and include greater agility, flexibility and scalability, higher levels of innovation through technology, the ability to quickly take advantage of new technologies, and a significantly improved way to predict budget expenditure for ICT environments and reduce the need for extensive up-front capital.

Expertise in business. Excellence in technology.

We manage your systems so you don’t have to!

Everything as a Service

We believe in having unique customer conversations

Conversations to maintain customers for life

[email protected] vtsit.com.au 1300 830 8877

Page 2: EaaS

SYDNEY | MElbourNE | CaNbErra | TooWooMba

EaaS Everything-as-a-Service

We offer a total information and communication technology

solution for your business.

EaaS

EaaS gives you the ability to reduce capital IT expense, enjoy flexible IT services, and return valuable time and effort to your business. But like anything else, trying to make the generic fit your specific goals can be challenging. That’s why we invest in differentiating technologies, services, and solutions that align to the specific industries and goals of our clients.

Delivering services requires industrial strength efficiency, but services are not production processes. Tailoring and personalising relationships and services with customers, partners and suppliers in the EaaS economy is the new reality.

Unlike products, services can be modified as they are delivered; they can sometimes be co-created with customers and partners; and service providers must sometimes respond in real-time to customer preferences.

The value of a service comes through the interactions: it’s the experience that matters. a company with a services orientation cannot be designed and organised around traditional product processes that do not reflect customer needs and experiences.

In a services-oriented company, the role of customer support transitions from a cost centre to one of customer success.

This is what we offer. It’s simple and it’s guaranteed.

Predictable costs, superior technology, dedicated professionals. You can count on our expert advice, backed up with the skills to implement any of your enterprise requirements. Our advice reflects your goals, your attitudes to technology investment and what you need for peace of mind.

our objective is to deliver value and solutions to you