E-learning Scoping Exercise for NHS South Central; results and recommendations Alison Wright,...
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E-learning Scoping Exercisefor NHS South Central;
results and recommendations
Alison Wright, E-learning Task Force Manager
Methodology
1. Organisational strategy
2. Learner support
3. Expertise
4. Infrastructure
5. Quality
Principles and aims
Collaboration
Open access
Transferability
SustainabilityPedagogically sound
Portability
Economies of scale
Consistency
AltruisticQuality assurance
Accessibility
Current activity
1. Organisational strategy
75%organisations do not have an e-learning strategy
Half of allorganisations have chosen to integrate e-learning into a wider learning and development strategy
“…it gets a mention.”“…it gets a mention.”
Strategy development
Strategic sponsors
Case study:
SE Mental Health CEO Group
Organisational priorities
• Statutory and mandatory training• Commissioning• Recruitment and selection• Leadership and management• Customer service• Long-term conditions• CRS training• Medicines management• People management skills• Flu pandemic
• Assisting strategy development
• Regular benchmarking
• Engage senior level executives
• Partnership working
2. Learner Support
Common issues
Main barriers are:
• ICT reticence
• Basic ICT skills
• Access to equipment
• Protected time
• Dedicated e-learning leads
• Departments involved in providing learner support:– Library services– L&D administration services– ICT helpdesk
Case study:
Oxfordshire PCT – e-learning champions
• Developing and engaging organisational e-learning champions
3. Expertise
• E-learning leads– Strategic leadership– Change management– Gaining staff engagement– …and management commitment– Commissioning content– Authoring content
“[e-learning] should not be an AOB tagged onto the end of another meeting”.
“[e-learning] should not be an AOB tagged onto the end of another meeting”.
• Development for e-learning professionals
• Development for trainers and tutors
• Develop organisational intelligence
• Workshops for national content
• Start-up & Enhancement packages
• Establish a regional e-learning group
4. Infrastructure
Access
Case study:
Royal Berkshire Healthcare NHS Trust - innovative approaches to access
Platforms
• OLM
• Enterprise Study
• Serco Teknical
• IvySoft
• Moodle
• Training Tracker
Programs
• National content– E-learning for Healthcare www.e-lfh.org.uk– NHS Connecting for Health
• NHS Elite & NHS Health
– Core Learning Units
Percentage CLU Completions Against Total South Central Headcount
1.19%
1.92%
0.19%
0.55%
0.00%
0.50%
1.00%
1.50%
2.00%
2.50%
Core Learning Unit
Per
cen
tag
e co
mp
lete
d
Fire Safety
Infection Control
Health & Safety
Equality & Diversity
Programs
• Local content– Off the shelf
• Identified existing opportunities for partnerships!
– Outsourced development• E-learning companies ‘circling like sharks’!
– Internal development• 118 courses
Exercise
The ‘readymade’
adapt & adopt
Open Courseware
MIT OpenCourseWare – e-learning strategy
• To support and encourage the adoption of common national e-learning content standards.
• Any content commissioned centrally to be made available as open courseware.
• Strengthen ties between NHS CFH and SHA E-learning lead.
• To influence adoption of common learning outcomes that satisfy NHSLA requirements.
• To avoid inhibiting innovation.• To emphasise IT requirements to support e-
learning initiatives.• Implementation support for NLMS.• Seek accreditation for learning resources.
• Identification and guidance of reputable providers - pooling evaluation.
• Central support for commissioning content, co-ordinating purchases of enterprise-wide solutions and identifying potential partnerships.
5. Quality
Quality
• E-learning networks– www.elearningnetwork.org– www.towardsmaturity.com– CHAIN network
• WEHT devised evaluation criteria for commissioning
• Quality checks in the development stages
Communication
National E-learning Strategy Board
National E-learning Management Board
SHA E-learning Leads Group
NHS South Central E-learning Group
Trusts / PCTs
• To work within national e-learning governance structures
• To establish agreed criteria for evaluating new products/packages.
“It’s great to see all this moving forward!”
“It’s great to see all this moving forward!”