E-Government In Malaysia
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Transcript of E-Government In Malaysia
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E-Government In Malaysia
Presented By
NIK AZMIN NIK HUSSAINDeputy Director of EG Division
Malaysian Administrative Modernisation and Management Planning Unit (MAMPU),
Prime Minister’s DepartmentMalaysia
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CONTENTS
Overview of EG In Malaysia
Electronic Government Pilot Projects
Key Challenges
Critical Success Factors
Private-Public Sectors Roles in Managing Expectations
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Overview of EG
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THE VISION OF EG
“To transform administrative process and
service delivery through the use of IT
and multimedia”
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THE OBJECTIVES OF EG
REINVENT GOVERNMENT
CATALYSE MSC
Improve Connectivity
Better Access
High Quality Services
Better Process / System
Attract World Class Companies
Opportunities for Invention
Forum for Collaboration
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THE SCOPE OF EG
Citizens
Government
Business
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THE EG ENVIRONMENT
Operations & Support
Security
Change Manageme
nt Network
Applications – 7 Pilot Projects
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EG Pilot Projects
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EG PILOT PROJECTS
eServices
ELECTRONIC GOVERNMENT
PILOT PROJECTS
eProcurement
Generic Office Environment
Project Monitoring System II
Human Resource Management
Information System
Electronic Labour Exchange
EG-AG Integration
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E-Services
HRMIS PMS
GOEEnables citizens & businesses to conduct transactions through a one-stop service window
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E-Procurement
HRMIS PMS
GOE
A system that allows the Government to conduct procurement activities electronically
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Generic Office Environment
HRMIS PMS
GOEAn electronic office environment to enhance productivity through better information management, communications and collaboration
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Human Resource Information System
HRMIS PMS
GOE
Provides a single interface for Government employees to perform human resource functions
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Project Monitoring System II
HRMIS PMS
GOE
An on-line end-to-end project monitoring system creating a collaborative environment for better management of development projects
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Electronic Labour Exchange
HRMIS PMS
GOE
Provides a one-stop centre for labour market information and systematic matching of job seekers to job vacancies
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Key Challenges
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Information Privacy & Security
Reengineering and Streamlining of Current Processes and Procedures
Managing Diverse Technologies & Obsolescence
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Integration & Interoperability of EG with Other Flagship Applications & Legacy Systems
Human Resource Requirements
Managing Change
Funding
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Critical Success Factors
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Administrative mechanism
Legal framework
Common infrastructure
Leadership and shared vision
Active Communication and Collaboration
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Roles in Managing Private / Public Expectations
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Balancing e-Govt’s objectives vis-a-vis Business/Citizens expectationsShifting paradigms for Government & Private Sector BusinessesReaping the outcomes of eCommerce via eGovernment
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SUMMARY / CONCLUSION
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THANK YOU