E-business Management Perspective

12/17/2012

1

E-BUSINESS .. MANAGEMENT PERSPECTIVE

Part Two

17 December 2012 Management & E-Business 1

INTRODUCTION OF E-COMMERCE & E-MARKETPLACE


12/17/2012

2


Internet users

grew 183% from

2000. 1 billion

users last year

(325 million users

in the emerging

markets) .. 2

billion by 2011 Source: ITU

400+ million

Internet users in

China! Source: ITU

2 billion cell

phones in

2008 .. 4.6

billion by 2009 Source: ITU

200+ million

web sites and

90,000 new

sites created

per day Source: ICANN

1,812,000,000

registered

domain

names in the

world under

269 registries Source: ICANN

1 billion smart

phones in 2014 Source: ITU

Instant messaging

sending 81 billion

messages each

month Source: Jerry Yang, CEO,

Yahoo

300+ million

Hotmail!! Source: Microsoft

Internet traffic

500 exabyte

(1018) per month

by 2012, 46% of

this traffic is

driven by video

content! Source: ITU

Google+: 20

Million Account

in less than 4

weeks! Source: Google

Email users, sending

100+ billion

messages a month Source: Jerry Yang, CEO,

Yahoo

By 2014: World

Wide Mobile

Commerce &

Payments will

reach 640 billion

USD Source: Visa International

By 2010: World

Wide Credit

Card

Transactions

reached 120+

billion

transactions Source: Visa

International

Egypt: 10 Million

Credit Cards and

30,000 ATM & POS Source: Visa International

3 million new

blogs every

day Source: IBM

10 billion

Tweets per year Source: IBM

3.5 billion FB

content per week Source: IBM


12/17/2012

3


Facebook Growth in Egypt 2010-2011


12/17/2012

4

Facebook Users in Egypt (Age Group)



12/17/2012

5

Facebook Addiction!!



12/17/2012

6



12/17/2012

7

RFID Technology


RFID System


12/17/2012

8

Digital Signage


Healthcare


12/17/2012

9

e-Banking!!!


Real Estate


12/17/2012

10

Transportation Systems



12/17/2012

11

Tourism


Shopping!


12/17/2012

12

Cultural Applications



12/17/2012

13

Tim

Ber

ner

s-Le

e's

ori

gin

al

Wo

rld

Wid

e W

eb b

row

ser


E-Commerce & E-Business


• Marketing

• Selling

• Buying of products

and services on

the Internet

E-Business • Enterprise designed for success

in the Information Age

• Creates new sources of shareholder value

– Building customer loyalty

– Optimizing business process

– Creating new products and services

– Managing risk and compliance

– Reaching new markets

– Enhancing human capital

– Harnessing technology

– Achieving market leadership

E-Commerce

E-Commerce is what you do…E-Business is what you are…

12/17/2012

14

Business Model

• The method by which a firm builds and uses its resources to offer its customers better value than its competitors and to take money doing so.

• It details how a firm makes money now and how it plans to do so in the ling run.

• The model is what enables a firm to have a sustainable competitive advantage, to perform better than its rivals in the long term


Business Model


• Business mission

• Product/market scope

• Basis for differentiation

Core Strategy

• Core competencies

• Strategic assets

Strategic Resources

• Suppliers

• Partners

Partnership Network

• Target customer

• Fulfillment and support

• Pricing structure

Customer Interface

12/17/2012

15

Business Model in Computer Industry


Forecast Demand

Obtain Subcmpnt

from Suppliers

Make Basic Components

Assemble Complete

PC

Store PC in Warehouse

Ship PC to Retailer

PC on Shelf for Selling

PC in-hand to Customer

Customer Places Order

Obtain Components

from Suppliers

Assemble Complete PC

Ship PC by UPS/FedEx

PC in-hand to Customer

Value Proposition in E-Business

• The benefits a company can derive from using E-Business and/or E-Commerce application


12/17/2012

16

Business Model Canvas


Business Plan


Product/Service Feasibility Analysis

•Product/Service desirability analysis

•Product/Service demand

Industry/Market Feasibility Analysis

• Industry attractiveness

•Market attractiveness

Organizational Feasibility Analysis

•Management strength

•Resources availability

Financial Feasibility Analysis

• Cash needed

• Financial performance

12/17/2012

17

Industry Analysis


Industry definition

Industry sizing

Industry characteristics

Industry trend

Long-term prospects

Market

Segmentation &

Target Market

Selection

Buyer Behavior Competitors

Analysis

Annual Sale &

Market Share

Market Analysis


12/17/2012

18

Business Plan

• Business idea

• Long and short-term goals

• Market research

• Marketing plan

• Start-up and fixed operating costs

• Management

• Legal structure

• Time management plan

• Financing

• Breakeven analysis

• Accounting system

• Projected monthly income statement

• Projected yearly income statement

• Financial ratio analysis

• Balance sheet


1 • Recognize an opportunity

2 • Evaluate it with critical thinking (SWOT)

3 • Build a team

4 • Write a business plan

5 • Gather resources

6 • Decide ownership

7 • Create wealth

Rules for Building a Successful Business


12/17/2012

19

B2B E-COMMERCE


Types of Electronic Commerce


12/17/2012

20

Generations of B2B EC


Components of E-Business


12/17/2012

21

Technologies for E-Business


Web Server Hardware and

Software

Electronic Commerce Software

Electronic Commerce

Security

Payment Systems for Electronic Commerce

Electronic Commerce Software

• All EC solutions must (at least) provide:

– A catalog display

– Shopping cart capabilities

– Transaction processing

• Complex EC applications can provide:

– Middleware that integrates the EC system with the existing company information system (fin, acnt ..etc)

– ERP software

– SCM software

– CRM software

– CMS software

– KM software


12/17/2012

22

Web Services

• Combination of software tools that lets application software in one organization communicate with other applications over a network by using a specific set of standard protocols

• Self-contained, modular unit of application logic that provides some business functionality to other applications through an Internet connection


Security


E-business Management Perspective

Documents

Transcript of E-business Management Perspective