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For Architecture, Engineering and Construction Firms Avanade Digital Connected Services with Microsoft Dynamics 365 for Operations AEC Reimagined
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For Architecture, Engineering and Construction Firms
Avanade Digital Connected Services with Microsoft Dynamics 365 for Operations
AEC Reimagined
AEC Reimagined
Contents
AEC Reimagined 02
Transform Your AEC Firm
Create the Customer Centered Enterprise
Build a Dynamic Services Firm
Reinvent Business Productivity
Leverage Best Practices
Empower Your Workforce
EVERYTHING IS NEW
Digital transformation is changing the AEC industry.
“The Microsoft Dynamics 365 forOperationsisourflagship ERPsuitereimaginedforthe cloud-first,mobile-firstworld.” MIKE EHRENBERG, TECHNICAL FELLOW, MICROSOFT
01
03
05
07
09
11
13
• Job site personnel• Preventative maintenance• Raw materials and products
Physical• Mobility and collaboration• Predictive maintenance• Smart equipment and buildings
Digital
04AEC Reimagined
AEC firms rely on the optimal alignment ofpeople,assets,systemsanddata.
Key Industry drivers within AEC are:
– Client Expansion– Agile Adaptation– Changing Workforce– Collaborative Execution– Document Management– Industry consolidation– Profitable growth– Talent management
Benefits of ERP:
– Improve win rates– Drive sales and revenue – Optimize project delivery– Improve margins– Create efficiency– Improve business processes– Optimize cash flow – Improve invoicing cycles
AEC Reimagined 03
Transform Your AEC Firm Transition from Physical to Digital
Digital transformation is changing the entire AEC industry. AEC firms are seamlessly integrating physical and digital across their business, from qualification to tender from design to project management and building to facilities operation.
Mobilityonthejobsiteandcapablecollaborationtoolsenableefficientandeffectiveconstruction.Smartmachinesandbuildingsarechangingnotonlyhowthingsarebuilt,buthowresourcesandfacilitiesaremanaged.Advancedanalyticsempowersfirmstostreamlineengineeringandconstructionprocesses.Today,managingevenphysicalresources–suchasjobsitepersonnel,rawmaterials,andmachines–requiresdigitalsolutions. Digital Transformation with Next-Generation ERP
AECfirmsareusingnext-generationERPtechnologytotransformhowtheydobusiness,evolvingtocompeteinanincreasinglycompetitivelandscape.AvanadeandMicrosoftDynamics365forOperationsdeliverasystemofengagementthathelpsfirmsstaycurrentwithleadingedgepracticesandvalue-chainintegrationintheAECindustry.DigitaltransformationwithERPenablesyoutoanticipateratherthanreacttorapidchange,andsupportstheoptimalalignmentofpeople,assets,systems,anddata.
“Avanadeishelpingus transformtoadigital businessandenablingour firmtooperatefromasingle sourceoftruth–andthat isjustthebeginningofthe empoweringbenefits.” BRIAN SWENSON, SENIOR VICE PRESIDENT, HNTB
Finance HRM Talent Management Procurement Business
IntelligenceMaster Data Management Technology Mobility Content
ManagementKnowledge
Management
Customer Centered Enterprise
Inspection &Defect Management
Diagnosis & Followup
Resource & Item Allocation
Purchase Planning& Preparation
Service Execution,Cost Allocation, Invoicing
Call Evaluation& Closing
MarketingAutomation
ProposalManagement
InnovationManagement
OpportunityManagement
AccountManagement
RFVBidManagement
Develop & Sell Resource & Deliver Maintain & Manage
ProjectManagement
ProjectAccounting Time & Expense Change Order
Budgeting & Contracting
ResourceScheduling
AEC Reimagined 06
Clients of AEC firms today want more from their service providers and AEC firms are faced with continuously balancing expected client satisfaction against profitability.
AEC Reimagined 05
Create the Customer Centered EnterpriseFor Increased Profitability and Competitive Advantage
Time to value is of growing importance.
Yourclientswantfasterprojectcompletionrequiringmorerisk.Theywantacceleratedreturnsoninvestedcapitalandwillrewardthosefirmsthatcancommittoshorterprojecttimelines.Usingyourdataefficientlyandeffectivelyisthekeytospeed,insight,andadaptabilityasastrategicadvantage.
Asaresult,youcanidentifyandoffermoreclient-relevantservices,deepenclientrelationshipsthroughaccurateandresponsivecommunications,anddeliverreliableprojectoutcomesandconsistentexperiencesthattrulydifferentiateyourfirm.WithAvanadeDigitalConnectedServicespoweredbyDynamics365forOperations,youcancreateacustomer-centeredenterpriseforincreasedprofitabilityandcompetitiveadvantage.
Avanadeoffersfulllifecycleprojectmanagementandmobilesolutionsforanoptimizedcustomerexperience,increasedprofitabilityandcompetitiveadvantage.
Avanade Connected Services Workloads - AEC
For the AEC firm, reputation and revenue depend on delivery of consistent yet distinctive experiences at every stage in each client relationship.
Maintaining a competitive advantage requires you to: – Replaceoutmodedbusinesssystemsto improveend-to-endprocessalignment, controlandriskmanagement.
– Harnesstechnologiestotakeamoreclient- centricapproachwhileembeddingfirm- specificpracticesintoservicedeliveryacross distributedprojectteams.
Business Development-Client/prospect management-Lead/opportunity management-Proposal management-Brandassetsand templatemanagement-Marketingautomation-AnalyticsandKPIs
Document Management&Collaboration
-RFI/Bidmanagementand contentco-authoring-Transmittals/Submittals-Changeorders-Enterprise-widecontent managementandsearch-Internal/externalsocial computing-Teamworkspaces-HealthandSafety
People&Equipment-Recruitingandonboarding-Competencyassessment andtracking-Skillandavailabilitydriven projectassignment-Performancemanagement-Compensationand incentivemanagement-Equipmentand toolmanagement
Projects&JobSites-Projectquotation-Projectplanningandmanagement-Projectbudgetingandcostcontrol-Timeandexpensereporting-ComplexinvoicingandAIAbilling-Progressbilling-EarnedValueManagement-Subcontractormanagement-Retention/PayWhenPaid-Serviceordersandcontracts-MRO-Servicesubscriptions-AnalyticsandKPIs
Finance-Managementdashboards-Firmandpracticereporting-Complianceandinternal controls-Revenueandcostaccounting-Budgetingandforecasting-Procurementandsourcing-Vendormanagement-GL/AR/AP/FA-Taxmanagement-Unionpayroll(US)-Treasuryandbanking
The Dynamics Services Firm –Alignedtobusinessandfunctionalleadershippriorities
08AEC ReimaginedAEC Reimagined 07
Build a Dynamic Services FirmWith Automated and Integrated Business Processes
Project success is critical to ensure profitability and a happy client. Avanade and Dynamics 365 for Operations provides AEC firms with an integrated platform to keep your projects on time, on budget and profitable. Avanade’s industry expertise will help your firm optimize critical business processes to:
Avanade provides the experience and expertise to enable you to:
– Managetheentireoperation
– Growthebusiness
– Managecomplexprojectseffectively
– Managechangingcustomerrequirements
– Minimizerisk
– Improvecollaboration
– Managedocumentation
– Managepeopleresourceseffectively
– Ensureindustryregulationcompliance
– Maximizecashflow
OfficeProjectYammerExchangeSharePoint
WindowsSQLServerVisualStudioPowerBIAzure
Business Tools oftheTrade
– Optimizecriticalbusinessprocessestorecruitthe righttalent,prospectanddevelopnewbusiness
– Effectivelyscheduleandstaffyourprojects
– Designanddeveloptheoptimalsolutionforyourclients
– Manageprojectsfrominceptiontoclose
– ProvidethevisibilityneededtomanagecriticalKPIsand serviceyourcustomerstoensureongoingsatisfaction
10AEC Reimagined
– Get answers quickly with rich dashboards available on every device
– Create stunning interactive reports
– Tailor your own reports without relying on the IT department
– Turn insight into action and results
– Stay in the know, spot trends as they happen, push your business further
– Share reports in seconds with your organization using Power BI on the web
Benefits:
AEC Reimagined 09
Reinvent Business ProductivityWith Avanade and Dynamics 365 for Operations
Avanade and Dynamics 365 for Operations enable digital connected services – seamlessly connecting customers, suppliers, contractors and employees to projects, processes and critical content to optimize the services lifecycle from business development through maintenance and operations including:
– Built-in process integration workflowswithfamiliarlook andfeelacrosstheenterprise
– Business Intelligencetodeliverpredictiveanalytics
– Mobility solutionstoconnectremoteworkforce
– Industry expertisetoensurebestpracticeimplementation ofadynamicservicesorganization
Workspaces, Dashboards, Mobile Devices
EachroleintheAECorganizationhasdifferenttechnologyrequirements,frombusinessdevelopment,bids,quotesanddocumentstoragetorecruiting,schedulinganddelivering. Microsoft Dynamics 365 for Operations supports theserequirementsthroughworkspacesandincludesmorethan30workspacesoutofthebox.
Anendusercanhavemanyworkspaces,eachwithadifferentpurposeandallofwhicharereadilyaccessiblefromthedashboard.Acommonworkspaceformostemployeesisemployeeself-service;thereareadditionalpersonabasedworkspaceswhichmaybetailoredforhorizontalactionssuchasrecruitmentmanagementormonthendclose:workspacesmayalsosupportaparticularindustrysuchasaprojectmanagerworkspaceforservicesindustries.
Gain real-time access topowerfulbusinessintelligencewithPowerBI
Benefits of RapidResults:
– Deliver greater business value out-of-the-box
– Standardize more processes so you can differentiate others
– Increase implementation speed up to 25%
– Improve quality control and assurance
– Reduce implementation costs
– Minimize the requirement for complex customization
– Reduce TCO by up to 25%
Setup AEC Category Hierarchy
Setup Hierarchy Type
Define Hierarchy
Upload hierarchy from file?
Contract Management
Talent Management
Financial Accounting
Program Management
No, create hierarchy nodes
Yes, upload from file
Avanade RapidResults and Lifecycle Services work together
12AEC Reimagined11
Leverage Best PracticesWith Business Models Pre-Built for the AEC Industry
With Avanade, you get a jumpstart on time to value from your Dynamics 365 for Operations implementation with pre-built business process models and best practices developed built specifically for the AEC industry.
RapidResults
RapidResultsfromAvanadeisauniquebusiness-processdrivenimplementationsolutionthatreinventsthewayyouimplementDynamics365forOperations.RapidResultsacceleratesallprojectphases,deliversgreaterbusinessvalueout-of-the-boxandreducestotalcostofownership.RapidResultsincludesamodel-basedimplementation,leadingindustrypractices,businessprocesstemplates,solutionacceleratorsandembeddedimplementationtools.
RapidResults provides a solid foundation for key processes including:
– Plan and Manage the Enterprise - Strategy - PortfolioManagement - Non-financialRiskManagement
– Project Operations - DevelopandSell - ResourceandDeliver - MaintainandManage
– Enterprise Services - FinanceandAccounting - CorporateFinance - TalentManagement - SupplyChain - SourcingandProcurement
Avanade RapidResults includespre-builtAECindustryspecificbusinessprocessmodels
AEC Reimagined
Empower Your WorkforceFrom the C-Level to the Field
Modern ERP is redefining the way AEC firms operate in the digital age.
Drive Business Performance
Attheheartofeveryorganizationarethepeoplewhomakethingshappen.Themostsuccessfulfirmsarepoweredbyindividualswhoarecontributingfully,abletomakeadifference,andcommittedtotheirorganization’ssuccess.TosucceedinthecompetitiveAECindustry,youneedtoenableyourworkforcetodrivesignificantimpact.
WithAvanadeandMicrosoftDynamics365forOperations,youcanempoweryourworkforcewithdatainsightsandcollaborativewaysofworkingtomakesmarterdecisions,drivebusinessperformanceanddeliverexceptionalcustomerexperiences.
Practice ManagerCultivate unique, client-centric experiences:
– Anticipate client requirements by leveraging analytics– Deliver a tailored experience– Extend into new client services
HR DirectorCapitalize on talent to optimize performance:
– Recruit and retain the best people– Forecast talent requirements and plan projects– Manage skills development effectively with self-service learning tools
Chief Financial OfficerIncrease revenue with data-driven efficiencies:
– Improve sales pursuit execution– Accelerate time to insight and action – Gain better visibility into existing pipeline metrics for increased margins
SupervisorStreamline and enhance project execution:
– Gain real-time access to workers, equipment, supplies and plans– Create effective unified collaboration– Complete projects on time and on budget with more efficient project management
14AEC ReimaginedAEC Reimagined 13
Chief Information OfficerUse data as a strategic advantage:
– Empower your workforce with information – Enable anytime, anywhere access to data– Transform data into revenue opportunities
“Avanadeisacompany ofhighintegrity,ithas manyexpertsonitsteam– includingastrongoffshore capability–andithasalot ofleveragewithMicrosoft. TeamingwithAvanade bringsusalotofvalue.” TED MAULUCCI, CIO, TRIDEL
SouthAmericaSaoPauloPhone+55(11)[email protected]
EuropeLondonPhone+44(0)[email protected]
© 2016 Avanade Inc. All rights reserved. The Avanade name and logo are registered trademarks in the U.S. and other countries. Other brand and product names are trademarks of their respective owners.
Learn more at www.avanade.com
About Avanade Avanadeleadsinprovidinginnovativedigitalservices,businesssolutionsanddesign-ledexperiencesforitsclients,deliveredthroughthepowerofpeopleandtheMicrosoftecosystem.Ourprofessionalscombinetechnology,businessandindustryexpertisetobuildanddeploysolutionstorealizeresultsforclientsandtheircustomers.Avanadehas28,000digitallyconnectedpeopleacross23countries,bringingclientsthebestthinkingthroughacollaborativeculturethathonorsdiversityandreflectsthecommunitiesinwhichweoperate.MajorityownedbyAccenture,Avanadewasfoundedin2000byAccentureLLPandMicrosoftCorporation.
