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Drives product lifecycle management model(PLM)

June 2004

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DrivesDrivesLCMLCM

DrivesDrivesPLMPLM Complete product lifecycle management

Active sales and manufacturing phaseClassic guaranteed product support phaseLimited limited product support phaseObsolete no viable service market or

technology remains

Management of various drive generations

Management of plant’s installed base of drives Pe

rfor

man

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Optimum performance curve

Active Classic Limited Obsolete

Approx. 5..10 years Approx. 7..10 years Min. 3 years

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DrivesDrivesLCMLCM

DrivesDrivesPLMPLM Product lifecycle phases

Active (sales and manufacturing phase)

Classic (guaranteed product support phase)

Limited (limited product support phase)

Obsolete (no viable service market or technology remains)

Product isreleased for sale

Product manufacturingceases

Guaranteed product support ceases

Limited product support ceases

Lifecycle announcement

Classic Limited ObsoleteActive

Lifecycle announcement Lifecycle announcement

Annual lifecycle status review

Guaranteed product support Limited product support

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DrivesDrivesPLMPLM Active phase of product lifecycle

Product has been released for sale Continuing search for functional enhancements Support upgrade from older products (limited & obsolete) to active

version Guaranteed product support and lifecycle services available:

Released for sale

Active

Lifecycle announcement

Volume production ends

Selection & Dimensioning Training & Learning Services Spare Parts & Repair Services Optimization

Installation & Commissioning Support & Remote Services Maintenance & Field Services

Availability of service offerings is subject to local market conditions.

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DrivesDrivesLCMLCM

DrivesDrivesPLMPLM Classic phase of product lifecycle

Product is no longer manufactured, but complete drive modules still available for most products for spare and extension purposes

Enhancements available as far as technology permits Price may increase due to lower volume, increased vendor

component costs, etc. Guaranteed product support and lifecycle services available:

Lifecycle announcement

ClassicYearly lifecycle status review

Full product support ends

Training & Learning Services Spare Parts & Repair Services Optimization

Support & Remote Services Maintenance & Field Services Migration & Retrofits

Availability of service offerings is subject to local market conditions.

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DrivesDrivesPLMPLM

Yearly lifecycle status review

Limited phase of product lifecycle Increased use of refurbished material and repair services Recommended replacement with active product (recycling

available where permitted) Limited product support and lifecycle services available:

Limited product support ends

Lifecycle announcement

Limited

Spare Parts & Repair Services Replacement & Recycling

Support & Remote Services Maintenance & Field ServicesAvailability of service offerings is subject to local market conditions.

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DrivesDrivesPLMPLM Obsolete phase of product lifecycle

Obsolete phase occurs when: Product support is no longer possible within reasonable cost ABB can no more support the product technically Old technology is no more available

Many ABB drives have been and will be supported for over 20 years Availability of support, spare parts, repair & field services can not be

guaranteed:

Obsolete

Sale of spare parts is limited to available inventory, availability of repair services are contingent on components

Replacement & recycling services are available

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DrivesDrivesPLMPLM Summary of product lifecycle phases

Product, parts and related lifecycle services have been released for sale.

Service products provide fast drive start-up and ease-of-use from day one.

Migration from limited and obsolete products is supported.

Product is no longer manufactured, but drive modules are available for spare and extension purposes.

Full range of lifecycle services focused on drive reliability and performance is provided.

Enhancements are available as far as technology permits.

Repair services and parts are available as long as materials exist.

ABB recommends migration to active products.

Recycling services are available (contingent on the market).

ABB cannot guarantee availability of product support for technical reasons or within reasonable costs.

Many ABB products have been and will be supported for over 20 years.

Active Classic Limited Obsolete

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DrivesDrivesPLMPLM Benefits

Drives product lifecycle management Ensures spare part and competence

availability throughout the product lifecycle Enables efficient product support &

maintenance for improved reliability Adds functionality to the initial product by

following the upgrade path Provides smooth transition to new

technology in the end of the product lifecycle

Maximizes value of equipment and Maximizes value of equipment and maintenance investmentsmaintenance investments