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Dr. Werner Vogels

20001994

2000 2002-2003

2003 2006

Personalized recommendations

Inventing new customer experiences

Fulfillment automation/ inventory management

Drones

Voice driven interactions

Data IoT Deep LearningFrameworks

New instance types

G r e e n s c r e e n / T e r m i n a l

G U I W e b M o b i l e

G r e e n s c r e e n / T e r m i n a l

G U I W e b M o b i l e

Human Centric

MAJOR DISRUPTION

SURGEON PARENT AND SICK CHILD IN THE KITCHEN

Weather

W A K E W O R D D E T E C T I O N

S P E E C H C A P T U R E

T E X T T O S P E E C H O U T P U T

A L E X A V O I C E S E R V I C E

SpeechPlatform

ASR

NLU

SKILL

TTS

User’s utterance

Alexa’s voice

Recognize

Recognition result

Recognition result

Intent

Intent

“Speak” directive

Text/SSML

Alexa’s voice

On-click build

with Alexa

“Alexa, start the meeting.”

“Alexa, dial 555-8000.”

Using Alexa for Hospitality, guests staying in Alexa-enabled rooms can ask for hotel information, request amenities and call the front desk or concierge. The device also lets guests control and adjust the room’s lighting, temperature, blinds, music, and TVs.

Every day developers are inventing with voice to build helpful and convenient experiences for their customers. Select developers to create and launch six healthcare skills for Alexa. The skills allow consumers to ask Alexa for help with things like booking appointments, accessing hospital post-discharge instructions and checking on the status of a prescription delivery.

HUMAN-CENTRIC

customer-centric

FOR EVERYONE

STARTED?

Building a culture of innovation

Investing in cloud skills

ml.aws?

1780s 1870s 1960s Today

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