Dr. Hilary Duckett. To define and understand the strategic importance of talent management and...
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Dr. Hilary Duckett Slide 2 To define and understand the strategic importance of talent management and succession planning To introduce the concept of High Performance Work Systems (HPWS) in the context of Human Resource Management To use case studies to explore processes and techniques of Talent Management and HPWS To consider the role of HPWS and Talent Management in your organisation Slide 3 a process by which one or more successors are identified for key posts (or groups of similar posts), and career moves and/or development activities are planned for these successors. Successors may be ready to do the job (short-term successors) or seen as having longer term potential (long-term successors) Hirsch, W. (2000) Slide 4 Improve and accelerate job filling Develop longer term successors Generation of information through regular audits Strengthening corporate culture through developing a talent pool as akey corporate resource Slide 5 How talent is defined is: Organisationally specific Highly influenced by the type of industry and the nature of its work Dynamic, and so likely to change over time according to organisational priorities An organisation needs to develop its own definition. Slide 6 Talent consists of those individuals who can make a difference to organisational performance, either through their immediate contribution or in the longer term by demonstrating the highest levels of potential CIPD (2006) Talent Management Understanding the Dimensions Slide 7 Different organisations can have different definitions of talent: A transnational organisation may define talent as the top performing 1% of executives Another organisation could define talent as the top 10% of high performers, whatever their role or level Yet others may have a mix, defining talent not only as executives with potential for board-level appointments, but also high- potential individuals who are identified as leaders of tomorrow Others may be taking an end-to end view of newly appointed graduates to top leadership Finally some might take the view that every employee should be included in talent management activities. CIPD Talent Management Tool( 2009) Slide 8 It is the systematic attraction, identification, development, engagement/retention and deployment of those individuals with high potential who are of particular value to the organisation Talent Management Understanding the Dimensions CIPD 2006 Defining talent and potential Slide 9 Agreed, organisation-wide definition of talent and talent management A language for talent management that is understood by all parties in the employment relationship A proactive, strategic approach to talent management Support that flows from the top of the organisation Engaging line managers from an early stage Slide 10 Talent management can be used to enhance an organisations image and support employer branding Talent management activities should be developed with other HR policies and practice Should be a blend of formal and informal methods HR specialists should be involved The performance and progress of those identified needs to be tracked Slide 11 Enabling retention of highest potential employees Building a high-performance workplace or learning organisation Adding value to the employer of choice branding agenda Contributing to diversity management Slide 12 Our talent management initiatives are robust and believed to add value to the organisation. We therefore believe that the attraction and retention of talent is even more important in the current economic environment than it has been at any time in the past Corporate HR Leader, Insurance Banking and Financial Services Group. Source : CIPD War on Talent 2009 Slide 13 Talent management remains a priority Organisations spend more time focusing on their existing work force Increased opportunities for recruiting talent discarded by other organisations Greater scrutiny on talent management systems and processes Uncertain times have generally led to better communications between managers and employees Greater scrutiny of pay and reward More creative approach to non-financial rewards Greater emphasis on ethical leadership able to motivate in good and bad times Source: CIPD War on Talent 2009 Slide 14 Greater emphasis on leadership and management development Extra and targeted support from Human Resources Coaching and mentoring Greater emphasis on communication and open discussions Source: CIPD War on Talent 2009 Slide 15 Slide 16 Characteristics of a high potential employee: Has the respect and trust of peers, supervisors and subordinates Maintains a high level of competence in their role/job Has a bias for action and is a proactive catalyst for change Thinks and solves problems creatively and from apposition of inquiry (versus advocacy) Is open to constructive criticism Uses critical judgement Has a broad understanding of the organisations business and their role in achieving its goals Has high capacity to learn Slide 17 Characteristics of a high potential employee: consistently produces measurable results above expectations Self manages in a manner that fosters learning and high performance Ensures that team goals are achieved within ethical and cultural guidelines Manages and leads teams that demonstrate a sense of loyalty and community Strives to deliver and exceed customers needs Arranges and leverages resources within an organisation Has high resilience From Cannon, J and McGee, R (2007) Slide 18 Talent Management: stakeholder roles StakeholderResponsibilities CEO / Senior Management Develop strategy Communicates aims Provide support Select appropriate talent pools Contribute to talent management panels Direct involvement with top talent pools, e.g. as executive coaches Slide 19 Talent Management: stakeholder roles StakeholderResponsibilities HR and talent management specialists Research & evaluate approaches Advise and support Provide updates Monitor interventions Track progress EmployeesTake ownership of personal development Take proactive approach to personal development planning Maximise learning opportunities Based on CIPD (2008) Slide 20 Leaders have a pivotal role in recruiting and developing talent within the business Increasing emphasis on discretionary work and an increasingly skilled workforce prioritises the war for talent A targeted talent management strategy can help to nurture talent internally and attract talent externally becomes part of the high performance work system Slide 21 Cannon, J and McGee, R (2007) Talent Management and Succession Planning, CIPD: London CIPD (2006) Talent Management Understanding the Dimensions CIPD CIPD (2008) Talent management: design, implementation and evaluation. CIPD CIPD (2009) War on Talent: Part 1 http://www.cipd.co.uk/hr-resources/survey-reports/war-on-talent-talent- management-under-threat-uncertain-times.aspx http://www.cipd.co.uk/hr-resources/survey-reports/war-on-talent-talent- management-under-threat-uncertain-times.aspx Accessed 10/10/11 Hirsch, W. (2000)Succession Planning Demystified, IES Report, 372, Brighton: IES London Business School (2010) Strategic talent management http://www.london.edu/videoandaudio/executiveeducation/5352.html http://www.london.edu/videoandaudio/executiveeducation/5352.html Accessed 10/10/11 References Slide 22 This resource was created by the University of Plymouth, Learning from WOeRk project. This project is funded by HEFCE as part of the HEA/JISC OER release programme.Learning from WOeRk This resource is licensed under the terms of the Attribution-Non-Commercial-Share Alike 2.0 UK: England & Wales license (http://creativecommons.org/licenses/by-nc-sa/2.0/uk/).http://creativecommons.org/licenses/by-nc-sa/2.0/uk/ The resource, where specified below, contains other 3 rd party materials under their own licenses. The licenses and attributions are outlined below: 1.The name of the University of Plymouth and its logos are unregistered trade marks of the University. The University reserves all rights to these items beyond their inclusion in these CC resources. 2.The JISC logo, the and the logo of the Higher Education Academy are licensed under the terms of the Creative Commons Attribution -non-commercial-No Derivative Works 2.0 UK England & Wales license. All reproductions must comply with the terms of that license. Back page originally developed by the OER phase 1 C-Change project University of Plymouth, 2010, some rights reserved Author Dr. Hilary Duckett InstituteUniversity of Plymouth Title Leading, Learning Talent Management Description Presentation Date Created 18 th November 2010 Educational Level 6 Keywords UKOER, LFWOER, UOPCPDLM, Continuous Professional Development, CPD, Work-based Learning, WBL, Leadership, Talent Management