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Transcript of DOVETAIL SERVICES TCC Subscriptions

  1. 1. TTC Subscriptions Ltd, 43a Little Mount Sion, Tunbridge Wells, Kent TN11YP 01892 506 955
  2. 2. We are a dedicated, experienced, articulate and highly professional team We have an in-depth working knowledge of the UK publishing sector We have a thorough understanding of the publications and markets we represent We operate as an extension of our clients own internal resource, offering the highest level of customer service A little about us
  3. 3. . Our staff are experienced and well trained telemarketers. Eloquence, adaptability and enthusiasm are key to ensuring the high level of results we continue to achieve for our clients. Whilst working to a concise brief, each of our telemarketing executives has the ability to work on or off script as required. We equip ourselves with in-depth product knowledge enabling us to answer customer queries and resolve questions as they arise. We are extremely proud to be renowned for offering subscribers the highest level of external customer service many of our clients have previously experienced, providing a positive and professional customer experience. A little about our team
  4. 4. TCC Subscriptions is the only telemarketing agency dedicated solely to UK business-to-business publishing clients. As a consequence we have built an enviable track record achieving outstanding results for our clients in the following: Subscription Renewals Subscription Acquisition Re engaging cancelled direct debit subscribers Re engaging lapsed subscribers Print to digital conversion Cross Product Sales Upselling subscription packages Converting customer payments to direct debit Customer support assisting subscribers with online and app access A little about what we do
  5. 5. Working closely with our clients we ensure each project is tailored to meet campaign objectives as well as client expectations. We ensure each campaign undertaken sits perfectly alongside your existing marketing activities We accurately forecast time frame and results whilst simultaneously providing a cost effective pricing structure. We always agree the frequency and nature of reports required. On completion of each campaign we offer a complete and thorough project de-brief Reports are supplied in electronic format however can also be supplied in hard copy All original data is returned incorporating updates captured. A little about how we work
  6. 6. EMAP - 18 brands including Architects Journal / Architectural Review / Construction News /Health Service Journal/ Retail Week / Student Nursing Times M A Healthcare - 51 brands including Nursery World / Early Years Educator / British Journal of Nursing / Dental Nursing / HR Magazine / Print Week Progressive Digital Media - 3 brands to date Water Power and Dam Construction / Modern Power Systems / Nuclear Engineering William Reed Business Media 12 brands including The Grocer / British Baker / Restaurant Magazine / Food Manufacture Haymarket 22 brands including Brand Republic / Media Week / Medeconomics / GP / MIMS / Direct Marketing / Inside Commissioning / Campaign Media Business Insight 3 brands SHOTS / Screen International / Broadcast A little about our clients
  7. 7. TCC Events is the only events telemarketing agency dedicated solely to the UK publishing sector. As a consequence we have built an enviable track record achieving outstanding results for our clients in the following: Conference awareness Conference attendance Exhibition attendance Exhibition registration Annual Awards entry generation Annual Awards ticket and table sales Workshop and sponsored events Roadshow promotion and delegate attendance Live award participation A little about our TCC Events
  8. 8. M A HEALTHCARE Print Week Awards / HR Excellence Awards / Dermentia 2014 WILLIAM REED BUSINESS MEDIA National Chef of the Year / Grocer Advertising and Marketing Awards / Retailer of the Year / Cosmetics Vision / Food Vision / Convenience Retail Awards / Farm Shop and Deli / Food & Drink Expo Haymarket Dermatology Workshop / Spinal Units Workshop A little about our Events clients
  9. 9. Questions & Answers