DOST ICT Office Initiatives for ICT & BPO
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Transcript of DOST ICT Office Initiatives for ICT & BPO
Alejandro P. Melchor IIIAlejandro P. Melchor IIIDeputy Executive Director for ICT Industry DevelopmentDeputy Executive Director for ICT Industry Development
Department of Science & TechnologyDepartment of Science & TechnologyInformation and Communications Technology OfficeInformation and Communications Technology Office
$50B Revenues by 2016 for ICT Industry:
IT-BPO Exports
Export Revenues(20% CAGR)
2011 $11.0 B
2012 13.2
2013 15.8
2014 19.0
2015 22.8
2016 27.4
All other ICT: $22.6B(Not including semiconductors & electronics)
IT-BPO: $27.4
*Components of US ICT Industry.
We are #1 in call centers and we
intend to becomemarket leader inUK & Australia
We intend toattain world
leadership in 4 morefast growing services
We intend todouble our market
share in 3 other fastgrowing services
Voice BPO
1. Healthcare InformationManagement Outsourcing2. Finance & AccountingOutsourcing3. HR Outsourcing4. Creative ProcessOutsourcing
1. Information TechnologyOutsourcing (ITO)2. Engineering ServicesOutsourcing (ESO)3. Multilingual BPO
Global Leadership in High Value Segments by 2016: Stepping Up the Value Chain
24% 29%
8% 13%
8% 12-14%
8% 12-14%
10% 15-18%
1% 2%
1% 2%
Global Market Share
Next Wave Cities Program
1- Research & Road Mapping
2- Talent Development
3- Organizational Development & Capability Building
4- Marketing
5- IT-preneurship & Technology Business Incubators
6- Business Environment & Incentives
7- Infrastructure & Smarter Cities
NextCities TMWave
NextCities TMWave
Develop ICT hubs nationwide for country-wide development
Next Wave Cities Components
NWC Road Map
Social Media for knowledge dissemination
DOST scholarships
Capability Building & Strategic Planning Workshops
NICP Board of Trustees Capability Building, June 24-25 2012, Cebu
Smarter Philippines for a vibrant domestic knowledge economy and competitiveness in the global Knowledge economy
NextCities TMWave
Smarter Philippines, Smarter CitiesSmarter Weather: Noah Project
Smarter Governance: iGov
Smarter Education
Smarter Health: e-Telehealth
Technopreneurship and Domestic Technology Companies Flourish in a Knowledge Economy
Research Invent Commercialize Market
Nature Science Technology Economy Utility
Exist Naturally
Discover Nature
Manipulate Nature
Embed Nature
Use Nature
The World As Material The World as Money
Scientists probe nature through research and build a knowledge base for invention
Inventors and technologists use scientific knowledge to create new technologies
Engineers utilize the new technologies to create products and services
Technopreneurs and businessmen convert the products and services into profits by selling in the market