Does economic freedom affect micro and small enterprises? A look at Nepal's Kirana Pasals.

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www.samriddhi.org | 1 Economic Freedom has demonstrably remained at the core of prosperity as shown by the Economic Freedom of the World Report released by The Fraser Institute and the Index of Economic Freedom released by The Heritage Foundation annually. Nepal has always ranked on the bottom half of both the indices and for a long time in its history has remained a nation struggling with slow economic growth, poverty and poor quality of life for its people. At the same time, developing economies like Nepal are characterized by the ubiquity of micro, small and medium scale enterprises demonstrating the entrepreneurial nature of the population and their struggle to earn a living. Therefore, examining the relationship between the economic freedom and this ubiquitous entrepreneurship promised a better understanding for finding ways that could lead Nepal towards prosperity. For us at Samriddhi, The Prosperity Foundation, this was a very exciting task. As people who have lived here all their lives, we had often noticed that Kirana Pasals, small mom and pop stores that adorn every street faced building. They rarely grow to become medium or large-sized operations, like department stores or supermarkets. This observation called for this quest to find out what prevented the growth of these independent businesses run by entrepreneurial and hardworking people and if it had anything to do with economic freedom. Using both primary and secondary data sources, this research was conducted over the period of six months (April – September 2013) and it helped us understand an economic phenomenon which is part of the daily life of most Nepalese and yet, has rarely been studied before, let alone from the lens of economic freedom. During the course of this research, we reached out to more than two hundred and fifty Kirana Pasals and asked them to tell us their story. We also used a structured questionnaire asking them questions related to ‘Nature of the Shop’, ‘Enterprise Operation and Growth’, ‘Registration’, ‘Finance’, and ‘ Profit Generation and Distribution’ For the purpose of this research, Kirana Pasals were defined as micro or small enterprises that sell fast moving consumer goods, have basic infrastructure and use simple technology. The Industrial Enterprise Act (1992) of Nepal characterizes such retail shops under Small Service Industries. Enterprises with fixed asset of value less than or equal to 30 million rupees are designated under Small Industries in this act. Growing one’s business means an unexpected growth in regulations for Kirana Pasals. When Kirana Pasals consider growth, it means adding more value to products already being sold, adding the variety of products being sold (which include imported goods involving customs), falling under a higher tax bracket and so on. A simple example that came up during the research was of selling a local food item Introduction Economic Freedom Matters Does Economic Freedom Affect Kirana Pasals in Nepal? SUMMARY REPORT September, 2013 Samriddhi, The Prosperity Foundation

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As people who have lived in Nepal for a long time, we had often noticed that Kirana Pasals, small mom and pop stores that adorn every street faced building. They rarely grow to become medium or large-sized operations, like department stores or supermarkets. This observation called for this quest to find out what prevented the growth of these independent businesses run by entrepreneurial and hardworking people and if it had anything to do with economic freedom. Using both primary and secondary data sources, this research was conducted over the period of six months (April – September 2013) and it helped us understand an economic phenomenon which is part of the daily life of most Nepalese and yet, has rarely been studied before, let alone from the lens of economic freedom. During the course of this research, we reached out to more than two hundred and fifty Kirana Pasals and asked them to tell us their story. We also used a structured questionnaire asking them questions related to ‘Nature of the Shop’, ‘Enterprise Operation and Growth’, ‘Registration’, ‘Finance’, and ‘ Profit Generation and Distribution’

Transcript of Does economic freedom affect micro and small enterprises? A look at Nepal's Kirana Pasals.

Page 1: Does economic freedom affect micro and small enterprises? A look at Nepal's Kirana Pasals.

www.samriddhi.org | 1

Economic Freedom has demonstrably remained at

the core of prosperity as shown by the Economic

Freedom of the World Report released by The

Fraser Institute and the Index of Economic Freedom

released by The Heritage Foundation annually. Nepal

has always ranked on the bottom half of both the

indices and for a long time in its history has remained

a nation struggling with slow economic growth,

poverty and poor quality of life for its people. At

the same time, developing economies like Nepal

are characterized by the ubiquity of micro, small

and medium scale enterprises demonstrating the

entrepreneurial nature of the population and their

struggle to earn a living. Therefore, examining the

relationship between the economic freedom and

this ubiquitous entrepreneurship promised a better

understanding for finding ways that could lead Nepal

towards prosperity. For us at Samriddhi, The Prosperity

Foundation, this was a very exciting task.

As people who have lived here all their lives, we

had often noticed that Kirana Pasals, small mom and

pop stores that adorn every street faced building.

They rarely grow to become medium or large-sized

operations, like department stores or supermarkets.

This observation called for this quest to find out

what prevented the growth of these independent

businesses run by entrepreneurial and hardworking

people and if it had anything to do with economic

freedom.

Using both primary and secondary data sources, this

research was conducted over the period of six months

(April – September 2013) and it helped us understand

an economic phenomenon which is part of the daily

life of most Nepalese and yet, has rarely been studied

before, let alone from the lens of economic freedom.

During the course of this research, we reached out

to more than two hundred and fifty Kirana Pasals

and asked them to tell us their story. We also used

a structured questionnaire asking them questions

related to ‘Nature of the Shop’, ‘Enterprise Operation

and Growth’, ‘Registration’, ‘Finance’, and ‘ Profit

Generation and Distribution’

For the purpose of this research, Kirana Pasals were

defined as micro or small enterprises that sell fast

moving consumer goods, have basic infrastructure

and use simple technology. The Industrial Enterprise

Act (1992) of Nepal characterizes such retail shops

under Small Service Industries. Enterprises with fixed

asset of value less than or equal to 30 million rupees

are designated under Small Industries in this act.

Growing one’s business means an unexpected

growth in regulations for Kirana Pasals. When

Kirana Pasals consider growth, it means adding more

value to products already being sold, adding the

variety of products being sold (which include imported

goods involving customs), falling under a higher tax

bracket and so on. A simple example that came up

during the research was of selling a local food item

Introduction

Economic Freedom MattersDoes Economic Freedom Affect Kirana Pasals in Nepal?

SUMMARY REPORT

September, 2013

Samriddhi, The Prosperity Foundation

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– beaten rice. Generally, beaten rice is sold right out

by the sack in the shops in weights as demanded by

customers. However, for ease and protection from

dust and other factors, many owners started pre-

packaging the beaten rice in plastic bags in standard

weights such as 500 grams, 1 kg, 2 kg and so on.

However, this invited another regulatory compliance

of labeling the packets. The shopkeepers that came

up with this innovative idea were actually persecuted

by the Standards department for not labeling the

packets. This is a simple example that shows that

as Kirana Pasal owners consider growing, there are

many issues of formalization, standardization, taxes

and other regulatory and non-regulatory issues.

The Kirana Pasal Story

Given current regulatory environment, survival

of the business is a more pressing concern

than growth for Kirana Pasals. Being a formal/

legal entity is important for Kirana Pasals to survive

and grow. However, in the current regulatory

environment, being legal is difficult. Enterprises are

required to register with Department of Cottage and

Small Industry, Department of Commerce, Inland

Revenue Department, and Municipality/ Village

Development Committee. As these authorities

don’t share information on registrations with each

other, enterprises are required to be registered with

each one separately. The required documentation

and processes differ for registration with each

authority and this makes the process of formalisation

cumbersome and costly. The laws and regulations

that are applicable to Kirana Pasals are scattered

across several acts, regulations and rules and are

enforced through several government agencies (List

of the laws, government departments in the detailed

report).

During the research, we saw that 74.8 precent of

the Kirana Pasals surveyed were registered. However

not all of those that were registered were registered

with both the central authority (PAN) as well as

the local authorities (Municipalities, Village District

Committee). Some were registered only with the

central authority, whereas others were registered

primarily with the local authority. Of those that

were not registered, 31.1% showed intentions of

registering with these authorities in the near future

27.9% showed no intention of formalising their

institutions and 41% were undecided. Also a serious

issue is the minimum investment threshold Kirana

Pasals (and other businesses) need to make in order

to be able to start a business. This pushes small

entrepreneurs like those running Kirana Pasals

to not start businesses and when they do, to

stay informal and consequently, forever small.

Generally, Kirana Pasal owners are aware of few of

those laws that are applicable to their business but

there always remain minuscule provisions and clauses

in about two dozen laws and policies which the

businesses would not be in compliance with, simply

because of the volume and scattered nature of those

regulations, which keeps the business always on

offence. This acts not only as a hindrance to growth

but as a challenge in mere survival of Kirana Pasals.

As inflation grows in the country and prices of

commodities rise, especially during major festivals,

Pavitra Bajracharya, who started working in a kirana pasal from age 10, is now the owner of “The Right Mart” which

he aspires to franchise. He has opened number of kirana pasals in kathmandu for over three decades and he says

he called his mart the “Right” mart because in this business, he wanted to do everything right in terms of following

rules and regulations. But to his dismay, he says ‘it is just not possible’. He is also currently the chairman of nepal

retailers’ association and shares several experiences of having to rescue many kirana pasal owners when they are held

in custody for trivial reasons such as not having the price board hung on certain side of the wall.

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the government without heeding several market

factors, also jumps at fixing the Maximum Retail

Prices (MRP) of commodities generally based on the

rates provided by the subsidy receiving state owned

enterprise selling commodities. There have been

instances of Kirana Pasal owners being held by

government authorities for not selling under the

government designated prices. Mr. U Shrestha of

U. Shrestha Mart expresses how this affects a simple

Kirana Pasal business.

Taxes are also something which further suppress

the growth of Kirana Pasals, especially those

that are registered. According to the current tax

code, enterprises with an annual turnover of less than

NRs. 20, 000,000 are registered as having a Permanent

Account Number (PAN) with the Inland Revenue

Department (IRD). Currently, the Kirana Pasals pay NRs.

5000 if located in Metropolitan or Sub Metropolitan

Cities, NRs. 2500 if located in Municipalities and NRs.

1500 if located in other areas than the above two.

Those with turnover greater than 2 million rupees or

income greater than two hundred thousand rupees

are eligible to pay VAT tax of 13% and Corporate tax

rate for Private Limited Co., Limited Co., Partnership

Firm in the retail sector – a total of 25%. As per the

tax code the first 200,000 rupees for single and first

250,000 rupees of income for couples is subjected to

no income tax. The next 100,000 thousand rupees

for singles and couples and next 2,200,000 rupees for

singles (next 2,150,000 for couples) are progressively

taxed at the rate of 15 and 25% for singles. Above

this, the income tax rate jumps to 40%.

For Kirana Pasals, most of them fall below the

annual turnover of Rs.20,00,00.00 threshold and

the estimated average profit that they make is 5

percentage.1 This implies that their annual income

is NRs.100, 000. According to the above stated tax

regime, these firms should actually be exempt from

any kind of taxation. However, in reality, these stores

are currently required to pay Rs.3, 500 annually as

tax which is 3.5 percentage of their annual income!

While other citizens that report income less than

a hundred thousand rupees are exempt from

1 Based on estimated calculation of our research and estimations of Association of Retailers, Nepal.

Ms. Rupa dahal is 30 years old and she has been running a kirana store for 5 years now. She opened the store in order to

supplement her husband’s income, as he earns only a small amount of money. She takes care of household activities and sends

her kid to school in the morning and spends the rest of the day at the store. Her store is very small, selling only grains, cigarettes

and some chocolates. Her store is registered and pays regular taxes to the government. However, she feels that the tax rate is too

high. A lot of goods that she sells earn her a meager 25 paisa profit per unit and even in that she has to pay as high as 10% in

taxes, she says.

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income tax, these store owners are forced to

pay 3.5 percentage of their income as tax.

Other than tax related compliance, standardisation

is used an excuse to persecute Kirana Pasals on

every aspect possible. Government standardisation

includes weights, packaging and even published price

list. This is often used as a measure whenever there

is a political pressure from consumer groups after a

bout of inflationary pressure. As a populist symbol

of doing something, the government first tends

to target the most accessible victims, Kirana Pasal

owners, to pass the blame to these ‘evil middlemen’

who are apparently causing the inflation. Examples of

the beaten rice case and the published price display

case shared earlier in the paper aptly demonstrate

this phenomenon.

These ‘standardization’ raids also provide a rent-

seeking opportunity for government officials,

as claimed by Kirana pasal owners during our

interviews. A Kirana Pasal owner we interviewed in

Shankhamul, Kathmandu shared an encounter he

had with a bureaucrat at his own store.

It was seen during our research that the concerns for

Kirana Pasals were not so much large bribes to high

officials, rather numerous petty bribes to low level

officials. It was noted that, when undertaking

official work, Kirana Pasal owners were required

to pay ‘tea money’ to low-level officials to get

the processes done. From the survey data however,

we found that only 2% of our respondents engaged

in bribing government officials. Notwithstanding

some response inaccuracies due to the reluctance to

divulge correct information regarding partaking in

bribery, the limited number of official process these

shops undergo could account for the low involvement

in bribery of government officials choosing to

remain largely informal. As many of these shops are

registered with at least one authority, this data would

indicate that incidence of bribery during registration,

that is, during the process of formalisation and with

law enforcement bodies is low for Kirana Pasals in the

Kathmandu Valley at any given government agency.

However, being registered in each of the agencies as

required by the several scattered laws is another story

altogether!

Access to finance was another issue of importance

while learning about growth possibilities for

Kirana Pasals. The main source of capital for Kirana

Pasals is micro finance institutions, particularly part of

the cooperative model. However, the capital available

from micro finance institutions are limited and often

more expensive than loans from commercial banks

and other financial institution. While loans from

commercial banks charge an interest of 12 to 15

percentage, loans from micro finance institutions

cost within the range of 20 to 30 percentage and

in some instances even go higher. To get access to

loans from banks and financial institutions, owners

are required to submit various documents that are

rather complex for small entrepreneurs to produce.

Banks require documents like business plans, balance

sheets, rental contract, letter of approval from

municipality, tax documents, asset valuation and so

on. Since most owners/manager of Kirana Pasals

have limited capital and little formal education in

business, documents like business plans, balance

sheet are hard to produce. Those that operate their

stores from rented property don’t have formal rental

contract and work largely on an informal basis with

their landlords. The landlord often would not have

undertaken proper procedures and received proper

authorisation to rent out the property. As most of

these stores often don’t function in a fully formalised

manner, they face problems in presenting many of

these documents. Getting asset valuation is an equally

Mr. U shrestha of U. Shrestha mart grew his

business to the level of mini-mart from just

being a kirana pasal. He says, when you decide

to grow, there are things like packaging, hiring-

staff, etc. That lead to higher operation costs.

But government does not regard these facts

before setting price ceilings and complying with

such standards drags the profitability down

drastically.

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time and cost consuming procedure. The problem of

complex documentation is further coupled by the

requirement of collateral. The owners are required to

produce personal property as collateral. 75% of all

loans acquired by our respondents required personal

property to be placed as collateral. We found this to

be particularly true with smaller stores that don’t have

much personal property to draw on in the first place.

Barriers to exit are also barriers to growth as

when entrepreneurs fail, they have to have an

opportunity to wipe the slate clean and start

again. This is almost not an option for retailers

such as Kirana Pasal owners in Nepal. The World

Bank’s Doing Business Report 2013 ranks Nepal 121st

in the world in terms of ease of closing a business. As

per the report, a firm heading towards insolvency can

expect to lose 5 years of time, 9% of the estate as

costs and a gain of less than 25%. They could close

up operations but they would still be officially active.

This also creates problems in keeping up to date

information on these stores. Since it is more difficult

to exit the business, this serves as a major barrier to

registration of Kirana Pasals. If it is very difficult to get

out of the business, there is no incentive to register

the business in the first place.

Based on this preliminary analysis of Kirana Pasals in

Kathmandu, the regulatory environment pertaining

to registration, taxation and standardisation are

immediate areas of concern. In a country that

practices progressive taxation and espouses the

values of ‘social justice’ it is ironic to see the most

vulnerable strata of entrepreneurs being victimized

by regulations and bureaucracy simply to achieve

populist ideals of ‘doing something about middlemen

and inflation’.

Therefore, based on the research and analysis

presented forward, we propose the following

recommendations that are easy to follow and

implement:

Milkyway Shopping Mart is a kirana pasal in shankhamul, kathmandu. During our interview, he recalled that a lady from

one of the monitoring departments walked into his shop and asked for special discounts. When she was denied of such

preferential treatment, she said that she worked with the monitoring office and even threatened to send a monitoring

team just because the storeowner did not yield to her initial request. The storeowner refused to offer her any special

treatment. From this experience, this entrepreneur drew a conclusion that the regulatory bodies are looking to take

unfair advantage of the entrepreneur like himself and reiterated that they have created such a business environment

where small and medium entrepreneurs just cannot make a decent living. It is very hard to even lawfully toil in nepal,

he added.

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1. WHAT IS KIRANA PASALS?

The biggest regulatory burden perhaps stems from the fact that there is no clear definition in the regulatory regime of what constitutes a ‘Kirana Pasal’. Therefore, any reform geared towards Kirana Pasals growth needs to start with a clear definition of what constitutes a ‘Kirana Pasal’.

2. WHERE TO REGISTER?

The second step in reform requires defining a one agency that records the registration of Kirana Pasals. The fact that these agencies require to register in multiple agencies naturally render them informal even if they are registered with any one particular agency. Such an agency should be a decentralized body such that Kirana Pasals have an easy access to it. Any other government agency that requires this information can easily tap into the database of this one agency. In Nepal, the Municipality in urban areas and the Village Development Committee (VDC) in rural areas seem to be the most feasible option under the current governance structure. As long as the registration requirement is limited to being registered with this one particular agency, it would be easy enough for these entrepreneurs to understand and comply. This would also make them formal thereby rendering them the benefits of being a formal enterprise.

3. HOW MUCH TO PAY AS TAXES?

The taxation regime currently in place seems to be in conflict with itself. While a plethora of regulations under income taxation requires Kirana Pasals to be tax exempt, another regulation requires them to pay 3.5 percentage of their income as tax. During the course of this research many shop owners expressed willingness to follow tax regime if it were simplified. Therefore, reforming the tax code and reducing it to simply have all Kirana Pasals pay 1 percentage of their annual profits as tax would widen the tax bracket and also help Kirana Pasals operate legally. This kind of regime can be administered through the Retailers’ Association such that the tax procedure is simple and facilitated by the association and any kind of shopowner can comply without having to hire brokers and lawyers to deal with the taxation complexity that exists today. This would also facilitate their growth.

4. WHAT STANDARDS TO FOLLOW?

Kirana Pasals that we reached out during this research were also happy to comply with standards as long as they were rational standards. It would be highly presumptuous to imply that a government bureaucrat who has never operated a Kirana Pasal would be better able to fix standards for Kirana Pasals. Therefore, Retailers’ Association which is more than happy to take up this job could function as a voluntary standards organization and issue certification to Kirana Pasals that are willing to comply with its’ standards. This would benefit the consumers in providing them with assurance on the quality of the product they are buying at the price that they are willing to pay and also decrease the arbitrariness of persecution based on random standards set by bureaucrats.

5. WHERE TO GET THE INVESTMENT TO GROW?

One of the primary issues of concern for Kirana Pasals is access to finance for being able to expand. In order to deal with this problem, one area to work in is to ease up regulations to establish insurance for Kirana Pasals. The Cooperative Model is a round-about way of approaching this problem. However, if the insurance industry regulations eased up, the risk associated with this sector would also be minimized. This would then provide an incentive for commercial banks to enter this market and provide loans on the basis of business plans rather than on collaterals. This requires reforming the regulation of directive lending as well which is not necessarily achieving any of its intended consequence but instead is perversely providing added benefits to micro finance institutions which do not get transferred to the ultimate beneficiaries that it is intended for.

6. HOW TO EXIT?

Exit rules need to be simplified especially those pertaining to tax. The Kirana Pasals should be able to exit with relative ease as they have very less assets and should have the provision to declare bankruptcy when the enterprise fails. This would allow these entrepreneurs to move on from sunk enterprises while freeing up resources in the economy. This requires a major overhaul in the exit regulations of Nepal.

P.O. Box. 8973 NPC 678 | 416, Bhimsengola Marga, Minbhawan Kharibot, Kathmandu, Nepal Tel.: (+977)-01-446-4616 / 448-4016 | Fax: (+977)-01-448-5391 | Email: [email protected] | www.samriddhi.org

For more, see detailed report.