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TELLER Quick guide—Completing an online submission for a carrier with revenues less than AUD $25 million MAY 2016
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TELLER Quick guide—Completing an online submission for a carrier with revenues less than AUD $25 million
MAY 2016
CanberraRed Building Benjamin OfficesChan Street Belconnen ACT
PO Box 78Belconnen ACT 2616
T +61 2 6219 5555F +61 2 6219 5353
MelbourneLevel 32 Melbourne Central Tower360 Elizabeth Street Melbourne VIC
PO Box 13112Law Courts Melbourne VIC 8010
T +61 3 9963 6800F +61 3 9963 6899
SydneyLevel 5 The Bay Centre65 Pirrama Road Pyrmont NSW
PO Box Q500Queen Victoria Building NSW 1230
T +61 2 9334 7700 or 1800 226 667F +61 2 9334 7799
Copyright notice
http://creativecommons.org/licenses/by/3.0/au/
With the exception of coats of arms, logos, emblems, images, other third-party material or devices protected by a trademark, this content is licensed under the Creative Commons Australia Attribution 3.0 Licence.
We request attribution as: © Commonwealth of Australia (Australian Communications and Media Authority) 2016.
All other rights are reserved.
The Australian Communications and Media Authority has undertaken reasonable enquiries to identify material owned by third parties and secure permission for its reproduction. Permission may need to be obtained from third parties to re-use their material.
Written enquiries may be sent to:
Manager, Editorial and DesignPO Box 13112Law CourtsMelbourne VIC 8010Tel: 03 9963 6968Email: [email protected]
Disclaimer: The information used in this document is for training purposes only. These instructions are not intended as legal advice, nor do they indicate how the Australian Communications and Media Authority (the ACMA) may treat any individual claim made by a licensed telecommunications carrier (carrier). They are solely intended to help carriers meet their eligible revenue submission requirements under the Telecommunications (Consumer Protection and Service Standard) Act 1999 (the TCPSS Act
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Completing the Eligible Revenue Submission form as an Eligible Statutory Declaration (ESD)
acma | iii
Log in to TELLER1. You can access TELLER, our eligible revenue reporting system, from the Eligible revenue portal
on our website.
2. Select the ‘TELLER login’ button
3. You will then be redirected to the TELLER (less than AUD $25 million Revenue Threshold) system.
Contact: Revenue Assurance Team | Ph: (02) 6219 5355 | Email: [email protected] acma | 1
Completing the Eligible Revenue Submission form as an Eligible Statutory Declaration (ESD)
1. On the ‘Welcome’ page, enter your ‘Carrier Group Name’ (provided by the ACMA) and your ‘Contact Details’. If you are not part of a carrier group enter your individual carrier name.
Contact: Revenue Assurance Team | Ph: (02) 6219 5355 | Email: [email protected] | acma
2. Once you have entered your details on the ‘Welcome’ page, select the arrow icon to navigate to the ‘Revenue Information’ page.
3. Select the ‘Initial Sales Revenue’, ‘Gross Telecommunications Sales Revenue’ and ‘Eligible Revenue’ tabs to read and determine your revenues.
Contact: Revenue Assurance Team | Ph: (02) 6219 5355 | Email: [email protected] acma | 3
4. Once you have determined your revenues for the carrier/carrier group, select one of the following revenue thresholds that is applicable to your carrier/carrier group on any of the revenue tab pages.
If you are unsure which threshold you meet, you may undertake a ‘calculation of revenue’ to assist you in determining the revenue threshold to select.
5. Select ‘Yes’ if you would like to undertake a calculation of revenue.
Carriers are encouraged to undertake a calculation of revenue to reduce any subsequent requests made by the ACMA for supporting evidence of the claim made in your eligible statutory declaration.
6. Select the arrow icon to navigate to the next page.
Contact: Revenue Assurance Team | Ph: (02) 6219 5355 | Email: [email protected] | acma
7. If you selected ‘Yes’ (that you would like to undertake a calculation of revenue), you will be directed to the ‘Calculation’ page.
8. Complete the information on the ‘Calculation’ page by entering your revenue and deductions. For further information, please refer to the Eligible Revenue Submission Handbook that is available on the Eligible revenue portal page on our website.
9. Select the right arrow icon to navigate to the next page or select the left arrow icon to navigate back to the ‘Revenue Information’ page.
Contact: Revenue Assurance Team | Ph: (02) 6219 5355 | Email: [email protected] acma | 5
10. Depending on the revenue threshold selected on the ‘Revenue Information’ page, you will be directed to either the ‘Eligible Statutory Declaration’ page or you will be notified to complete an eligible revenue return.
If you have indicated that your eligible revenue is over AUD $25 million for the current eligible revenue period, you will be notified to lodge a full eligible revenue return on the ‘Revenue Information’ page. For further information on how you can lodge a return, please refer to the Eligible revenue portal.
If for the eligible revenue period, the carrier/carrier group’s initial sales revenue, gross telecommunications sales revenue or eligible revenue is less than AUD $25 million, you will directed to the ‘Eligible Statutory Declaration’ page:
Contact: Revenue Assurance Team | Ph: (02) 6219 5355 | Email: [email protected] | acma
11. Upload your completed and signed eligible statutory declaration (ESD) by selecting the ‘Upload New’ button.
12. Select ‘Browse’ to locate the file saved on your computer and then select the ‘Start Upload’ button.
13. When the eligible statutory declaration has been uploaded, the file will be displayed on the ‘Eligible Statutory Declaration’ page.
Contact: Revenue Assurance Team | Ph: (02) 6219 5355 | Email: [email protected] acma | 7
14. To include supporting documentation to substantiate the claim made on your eligible statutory declaration, select the ‘I wish to include supporting documentation’ check box.
15. A drop down box will appear. To upload a file, select the ‘Upload New’ button.
Contact: Revenue Assurance Team | Ph: (02) 6219 5355 | Email: [email protected] | acma
16. Select ‘Browse’ to locate the file saved on your computer, and then select the ‘Start Upload’ button.
17. The uploaded document will be displayed on the ‘Eligible Statutory Declaration’ page.
18. To add documents, select the plus icon , or to remove documents, select the minus icon 19. Once you have uploaded your eligible statutory declaration and supporting documentation, select
the ‘Submit’ button.
Contact: Revenue Assurance Team | Ph: (02) 6219 5355 | Email: [email protected] acma | 9
20. If your submission has been successful, a confirmation screen will appear with a submission reference number.
21. To log out of TELLER, close your browser.
Contact: Revenue Assurance Team | Ph: (02) 6219 5355 | Email: [email protected] | acma
