Diversity: Working Well With Others | Webinar 06.10.15
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Transcript of Diversity: Working Well With Others | Webinar 06.10.15
©2015, ej4 LLC
Jessica Petry
Sr. Marketing Specialist
@JessLPetry
@BizLibrary
Kathy Irish
Instructional Design and Project Management
#BIZWEBINAR
Improve employee performance with the largest
and fastest-growing library of training videos.
Positive Negative Neutral
Inventive Old
Heavy
Junk
Rust
Useless
Outdated
Wood
Metal
Box
Notification
New message from UnkownSubject: “Did You Miss it?”
Not Important
GOKathy Irish
Duties
Locations Leadership
Roles
Skill sets
EducationExperience
Pay scales
$
Speeds Objectives
Job security
Do workthat
makes a difference
Respectedfor what
they contribute
Personal growth
Fair chance at
recognition and
promotions
Enjoy work
Enthusiasm
Acceptance
Tolerance
Bias
Discrimination
Discrimination
Discrimination- Age- Disability- Equal Pay- Genetic
Information- Harassment- National Origin- Pregnancy- Race/Color- Religion- Retaliation- Sex
Bias
Bias“…That
generation is
so entitled. She
probably won’t
last long.”
Tolerance
Tolerance
“Meh,
whatever.”
Acceptance
Acceptance
“…She is
young, but
she’s definitely
qualified…”
Enthusiasm
Enthusiasm
“Perfect! I
hope she’s
full of new
ideas!”
Enthusiasm
Acceptance
Tolerance
Bias
Discrimination
Enthusiasm
Acceptance
Tolerance
Bias
Discrimination
Self-actualization
Esteem
Belonging
Safety
Basic
Self-actualization
Esteem
Belonging
Safety
Self-actualization
Esteem
Belonging
Self-actualization
Esteem
EmployeeEngagement
EmployeeEngagement
Need to feel valued in the organization
Want to be respected
13%24%
63%
100% 80% 60%Even -$10,000 -$20,000
13%24%
63%
252 employees
96 employees
$2,520,000
$1,920,000
Management
Motivators
Assertive
Accountable
Maintain effective relationships
Good decision maker
Management
Motivators
Assertive
Accountable
Maintain effective relationships
Good decision maker54%
Make sureemployees know where they fit in
Treat everyone
with respect
Be fairListen to
others
Stand up for
employees
Include them in
departmentwork
Care about them as people
17% 17%
17% 49%50%
Into results
Direct
Determined
Domineering
Goal oriented
Competitive
Question status quo
Focus on immediate results
Motivated by challenges
Fear being taken advantage of
Interactive
Influential
Involved with diverse groups
of people
Impulsive
Informative
Trusting
Value public recognition
Motivated by recognition
Fear social rejection
Slow
Steady
Stable
Not prone to highs and lows
Motivated by keeping status quo
Fear change
Process-oriented
Compliant
Consistent
Careful
Concise in communication
Motivated by quality
Controlling Fear making a mistake
Task
oriented
Task
oriented
People
oriented
People
oriented
Move
quickly
Move
quickly
Slow
and
steady
Slow
and
steady
Fast/
Task
Slow/
Task
Fast/
People
Slow/
People
Fast: D or I
Slow: C or S
Business: D or C
Talkative: I or S
“I”: D
“I” and “We”: I
“We”: S
“Data”: C
What: D
Who: I
How: S
Why: C
EmotionalIntelligence
Reduce stress
Reduce conflict
Have better relationships
Self-Awareness
Self-Regulation
Self-Motivation
EmpathyEffective
Relationships
Self-Awareness
Self-Regulation
Self-Motivation
Empathy
EffectiveRelationships
IEQ Competencies
IEQ Benefits
Personal view
Professional view
The ability to accurately sense and identify feelings
Comes first
See Feel
Motivate
New Year’s resolutions
Sit down with a psychologist
Identify things you cannot change
Understand what your own personal motivators are
Self-Regulation
What do I do well?
What are my strengths?
What can I do better?
Who can help me get to the next level?
Where do I see me in the next 3 years?
Self-Disclosure
#?!*
Accept them
Create a little distance
Emotions are not bad
Recognize feelings
Control them
Express them Use them
Social Awareness
Nonverbal communication
Leave them alone
Ignore it and talk to them anyway
Warn co-workers
Make an empathy statement
93%
Not listening
EIQ
Self-Awareness
Self-Regulation
Self-Motivation
Empathy
Effective Relationships
What does it mean?
Working Well With Others
Diversity Video Series
• What is Diversity?
• The Diversity Continuum
• The Mistake of Stereotyping
• The Power of Inclusion
• Diversity Equals Greatness
Developing Emotional Intelligence
Emotional
Intelligence Video
Series
• What is Emotional Intelligence?
• Developing Self-Awareness
• Developing Self-Regulation
• Developing Self-Motivation
• Developing Empathy
• Developing Effective
Relationships
• Emotional IQ and DISC
Improve employee performance with the largest
and fastest-growing library of training videos.
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Jessica Petry
Sr. Marketing Specialist
@JessLPetry
@BizLibrary
Kathy Irish
Instructional Design and Project Management
#BIZWEBINAR
