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DISI Avslutnings seminarium – Världskulturmuseet.11 Oktober 2005

Catharina Ström

Strategy Manager Purchasing

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PurchasingCatharina Ström, cstrom2Date: 2005-10-06, Retention period: Transient, Class: Proprietary

Diversity at Volvo Cars (VCC) Purchasing

• Diversity Council • Responsible for planning diversity targets and actions plans • Targets and action plans decided by the Management

Team• Diversity Council manage activities and follow-up and

reports to Management Team• Responsible for developing and follow-up of the Plan for

Equalities (Jämställdhetsplan)• Chairman Purchasing Diversity Council is part of the VCC

Diversity Council

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PurchasingCatharina Ström, cstrom2Date: 2005-10-06, Retention period: Transient, Class: Proprietary

DISI 2002-2005 activities

• Developed and participated in seminars and work shops

• Participated in Conferences

• Internal training for Purchasing employees

• Work Shops with suppliers

• Stakeholder Dialogues - our suppliers, Cempi & IVF

• Psychosocial study with WEST method

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PurchasingCatharina Ström, cstrom2Date: 2005-10-06, Retention period: Transient, Class: Proprietary

Internal diversity activity

• Four Diversity Seminars Sep 2004 • Halfday training for all employees at Purchasing• Approx 300 participants• Lecture by Cempi followed with 2 group exercises – value

& discrimination • Value exercise was a wake-up call for many• Result show that there are employees that experience

discrimination • Action Plans for Gender, Ethnical background and Age

established• Diversity Council to follow-up

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PurchasingCatharina Ström, cstrom2Date: 2005-10-06, Retention period: Transient, Class: Proprietary

Positive effects of DISI

• Integrated into day-to-day processes• Increased awareness of what Diversity is and its positive

effects on the organization and business

• Improved structured way of working for Diversity Council• Increased focus on diversity and health & safety issues

within Purchasing

• Discussions in-house not “tabu”• More efficient internal communication • More efficient external communication with suppliers

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PurchasingCatharina Ström, cstrom2Date: 2005-10-06, Retention period: Transient, Class: Proprietary

Could have been made different• Dedicate more time in planning phase to get earlier results and effects from the project

• Get the Management Team to buy into it 100% from the beginning

• Need of material and seminars in English??

• Improved communication channels

• More focus to get the least interested and knowlegable employees to attend the activities

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PurchasingCatharina Ström, cstrom2Date: 2005-10-06, Retention period: Transient, Class: Proprietary

One employee’s comments1) What has been good?  Increasing awareness of Diversity issues both in Sweden and the industry.  I also think that it has showed VCC to bea leading force within the industry in caring about diversity in society and within VCC - something which is in line withour company philosophy. 2) What could have been improved?  Some of the workshops were a little theoretical and perhaps a bit long.  Also because they were only in Swedish Icould not go to all of them.

3) Has DISI had any impact to the business and the company? If so, what?  Yes - it makes me think al lot more about the talent which is available but not used - I particularly remember the caseof immigrants who were doctors and professors being taxi drivers in Sweden - a criminal waste of talent.  It simplymade me think a lot more about the value of diversity within a team and the new ideas that other cultures and nationalities can bring to our company - I also remember the case of the Car Dealer who made record sales becausehe understood the culture of the (largely immigrant) customer base he had showing that valuing diversity can have a real business benefit as well 4) Other feed-back A very good initiative which I really hope has made a difference.

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PurchasingCatharina Ström, cstrom2Date: 2005-10-06, Retention period: Transient, Class: Proprietary

Result from Volvo Attitude Survey

Q 303 Is your working group actively working to improve diversity (e.g. gender, ethnicity, competence, age etc.)?

2004 result Total VCC• 47 % Excellent/Good• 37 % Neither Yes or No• 16 % Improvements are

necessary or very necessary

2004 result Purchasing• 54 % Excellent/Good• 38 % Neither Yes or No• 8 % Improvements are

necessary or very necessary

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PurchasingCatharina Ström, cstrom2Date: 2005-10-06, Retention period: Transient, Class: Proprietary

Result from Volvo Attitude Survey

Q 410 Is Volvo Cars actively working to improve diversity?

2004 result Total VCC• 56 % Excellent/Good• 33 % Neither Yes or No• 11 % Improvements are

necessary or very necessary

2004 result Purchasing• 73 % Excellent/Good• 22 % Neither Yes or No• 5 % Improvements are

necessary or very necessary

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PurchasingCatharina Ström, cstrom2Date: 2005-10-06, Retention period: Transient, Class: Proprietary

Result from Volvo Attitude Survey

Q 5 Does your immediate supervisor show you respect?

2004 result Total VCC• 78 % Excellent/Good• 14 % Neither Yes or No• 8 % Improvements are

necessary or very necessary

2004 result Purchasing• 86 % Excellent/Good• 9 % Neither Yes or No• 5 % Improvements are

necessary or very necessary

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PurchasingCatharina Ström, cstrom2Date: 2005-10-06, Retention period: Transient, Class: Proprietary

Result from Volvo Attitude Survey

Q 302 Do your co-workers show you respect?

2004 result Total VCC• 81 % Excellent/Good• 15 % Neither Yes or No• 4 % Improvements are

necessary or very necessary

2004 result Purchasing• 93 % Excellent/Good• 5 % Neither Yes or No• 2 % Improvements are

necessary or very necessary

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PurchasingCatharina Ström, cstrom2Date: 2005-10-06, Retention period: Transient, Class: Proprietary

Result from Volvo Attitude Survey

Q 5 Does your immediate supervisor show you respect?

2002 2003 2004

VCC Purchasing VCC Purchasing VCC Purchasing

7 7 7 7 7 8

2002 2003 2004

VCC Purchasing VCC Purchasing VCC Purchasing

7 7 7 7 7 8

1= low value, 9 = high value

Q 302 Do your co-workers show you respect?

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DISI Avslutnings seminarium – Världskulturmuseet.11 Oktober 2005

Catharina Ström

Strategy Manager Purchasing