ppt 40143 Overcoming Introverted Tendencies that Limit Your Leadership Growth
DiSC Personality Profile - Staff MeetingEARLY SERVICE TRAINING: Effective Communication at Your Host...
Transcript of DiSC Personality Profile - Staff MeetingEARLY SERVICE TRAINING: Effective Communication at Your Host...
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VISTAEARLY SERVICE TRAINING:
Effective Communication
at Your Host Site
August 20, 2018
Debbie Cushman, Associate Director
Minnesota Literacy Council
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Your Presenter
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Agenda
1. Why discuss?
2. Personal style
3. Identifying challenges
4. Assorted thoughts / tips
5. Q & A
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Why Discuss Communication?
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1. Stress and conflict happen
2. Awesome things happen too
3. To be intentional about exercising
communication muscles
4. We work with…
people!
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Avoid Unwelcome Surprises
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Personal Communication Style
• Method – verbal / nonverbal / written
• Personality – introverted / extroverted
organic / structured
talker / listener
slower / faster
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Activity – Personal Preferences
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1. Work in pairs
2. Identify 3-4 preferences
3. Be ready to report back
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INDIVIDUAL
KSAOs
Experience
Personality /
StyleTraining
Non-Work Issue
Challenge Identifier 1:
INDIVIDUAL
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POSITION
New / Outdated
Too Big / Too
Small
Too MuchVariation
Lack of Clarity
GeneralDesign
Challenge Identifier 2:
POSITION
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VISTA
SUPERVISOR
DEPARTMENT
ORGANIZATION
Challenge Identifier 3:
SYSTEM
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Activity - Scenarios
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1. Work in pairs
2. Identify 2-3 possible challenges
3. Be ready to report back
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Goal S
ettin
g
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Pa
reto
Princip
le
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Bell
Cu
rve
(n
orm
al dis
trib
ution)
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Para
norm
al
Dis
trib
utio
n
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Urg
en
t-Im
po
rta
nt
Ma
trix
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Tips
• Active listening
→ listen like there will be a quiz later
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Tips
• Curiosity
→ show genuine interest in coworkers and organizational culture
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Tips
• What’s the headline?
→ what do others really need to know
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Tips
• Have actual conversations
→ don’t over-rely on electronic communications
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Tips
• Seek advice
→ check in with trusted advisors
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Questions?
Debbie Cushman
Associate Director
(651) 251-9095
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