Creating Operational Efficiencies And Digital Transformation At Shoes Of Prey
Digital transformation - Home | ACCA Global...What’s driving digital transformation in...
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Digital transformation: Accountants in the digital public sector ACCA International Public Sector Conference 2018 1 - 2 March 2018
Transcript of Digital transformation - Home | ACCA Global...What’s driving digital transformation in...
Digital transformation:Accountants in the digital public sectorACCA International Public Sector Conference 20181 - 2 March 2018
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Agenda for today
Digital
Govern
Talent
} Digital transformation} Digital government
} Governance and stewardship
} Digital risk management
} The future of work now} Getting ready for digital
Raymond LeongAdvisory Partner
Dilys BoeyPeople Advisory Services Leader
Benjamin ChiangGovernment & Public Sector Leader
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Digital disruption and the new economy
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Rate of technology adoption is increasing at an explosive rate
The explosive growth has barely begun
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Digital technologies and social media are changing how governments and citizens engage with one another. As a result, Digital Government is emerging as a powerful tool that can help governments provide better public services to citizens and businesses.
“
“
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Internet users worldwide by 2020,
constituting 55% of the total population
4.2bnUnique mobile
subscribers worldwide in
2020
5.7bnMobile internet penetration in 2020. Mobile data traffic to grow at a CAGR of 47%
over the same period
60%
What’s driving digital transformation in governments?
01Internet and smartphone penetration is growing at an unprecedented rate
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The state of Singapore’s digital landscape
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What’s driving digital transformation in governments?
02Technology innovation and advancements
Artificial intelligence (AI)
Blockchain
Data analyticsCloud computing
Robotic process automation (RPA)
Internet of things (IoT)
3D printing
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Cities with more than 1 million people by 2030
500Mega cities with
population exceeding 20
million by 2030. Up from 2 today
41World’s population
that will live in urban areas. Up from 50%
today
70%
What’s driving digital transformation in governments?
03Urbanization and stress on city infrastructures
Percentage of older people in developed
countries living in urban areas
80%
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What’s driving digital transformation in governments?
04Drive to increase efficiencies, cut costs and improve the quality of public services
Lack of funding
Increasing demand for better public services
Infrastructure ageing and in need for renewal
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Singapore’s Smart Nation & digital government initiatives
Extracted from: https://www.smartnation.sg/initiatives/
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Unifieddigital
platform
Open Government
DataDigital trust
Data interoperability across Ministries and agencies
Digital identification mechanism
Digital messaging /mailbox
e-Payments platform
Data privacy and protection
Information and cybersecurityOpen data
Sensors & Infrastructure
Digital Government
Digital government transformation
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... but also risks that need managing
Enabling►Collaboration and sharing
►Learning and co-creation
►Collective action
►Safeguarding digital identity and ensuring integrity
►Managing data privacy and security
►Maximizing citizen consent
►Preventing cyber-attacks
►Enabling citizen engagement
►Maintaining citizen trust through capability and intent
►Protecting intellectual property
Enabling deeper, more relevant insights►New data sources
►Greater quantities
►Timely availability
Redefining process through►Mobile and social
►Sense, monitor and measure
►Internet of things/connected devices
Empowering citizens►Personalization
►Virtualization
►Automation and self-service
►Digital processes
Prot
ect
Gro
w a
nd im
prov
e
Citizen
Delivering more efficient services through digital innovation
Richer, diverse networks
Increased ability to manage big data
Greater connectivity
Increased flexibility and agility
